Glasgow Ghost Hunt: Self-Guided City Exploration Game

What to bring

• Smartphone: Bring a smartphone with at least 50% battery and a stable internet connection.
• App setup: Download the Questo app, create an account, and use the same email as your purchase.
• Device access: Use the ticket on a single device, and ensure each participant has their own for the full experience.
• Footwear: Wear comfy walking shoes as this is an outdoor city exploration game.

What's not allowed

• Buildings: Do not enter private buildings or premises while playing the game.

Accessibility

• Wheelchair access: The experience is not wheelchair accessible.

Additional information

• Guidance: This is a self-guided, open-air experience without a physical guide.
• Outdoor format: The activity takes place outdoors only across 10 haunted locations.
• Infants: Infants must not sit on laps, and infant seats are not available.
• Children: Kids under 12 must be accompanied by an adult during the game.
• Validity: Your ticket is valid for one device only for the city game.
• Timing: You can play 24/7, every day, and start, pause, and resume at your own pace.
• Support: You have access to 24/7 in-app customer support during the experience.

• Please check your final voucher for the redemption details and specific instructions.
• Your voucher will be emailed to you shortly.