Genoa Quest for the Lost Code: Self-Guided City Exploration Game

What to bring

• Smartphone: Bring a smartphone with at least 50% battery to play the city game.
• Questo app: Download the Questo app and create an account using the same email as your booking.
• Internet connection: Ensure you have mobile data or another internet connection during the game.
• Footwear: Wear comfy shoes as you will be walking through Genoa's historic center.

What's not allowed

• Infants on laps: Infants must not sit on laps during the experience.
• Physical guide: A physical guide is not provided, since this is a self-guided game.

Accessibility

• Wheelchair access: Not wheelchair accessible, although the route is stroller or pram accessible.

Additional information

• Experience format: This is a self-guided, open-air smartphone game that helps you avoid crowds.
• Availability: You can start the game at any time with full 24-7 availability all year.
• Pace: You can start, pause, and continue the quest at your own pace.
• Support: You have access to 24-7 customer support during your game.
• Transport: Public transportation is available nearby, but bus fares and parking fees are not included.
• Pets and strollers: Animals or pets are allowed, and the route is stroller or pram accessible.
• Entry fees: Entry or admission fees to any visited sites are not included in the game access.

• Please check your final voucher for the redemption details and specific instructions.
• Your voucher will be emailed to you shortly.