Cologne Under Dark Magic: Self-Guided City Exploration Game

What to bring

• Smartphone: Bring a smartphone with the Questo app installed and your account created before you arrive.
• Battery: Start the game with your smartphone charged to at least 50%.
• Internet: Ensure your phone has an active internet connection during the game.
• Footwear: Wear comfy walking shoes as you will explore 10 Old Town locations.

What's not allowed

• Infant seating: Infants must not sit on laps during the experience.

Accessibility

• Wheelchair access: Not wheelchair accessible; the route is suitable for strollers or prams.

Additional information

• App account: Use the same email for the app account that you used to make your purchase.
• Availability: You can start the quest anytime with 24/7 access every day of the year.
• Pace: You can start, pause, and resume the game at your own pace.
• Format: The quest is self-guided, open-air, and designed to help you avoid crowds.
• Support: You have access to 24/7 customer support during your game.
• Transport: Public transportation is available nearby, but bus fares and parking fees are not included.
• Entry fees: Any entry or admission fees at visited locations are not included.
• Pets: Animals or pets are allowed on this experience.
• Seating for infants: Infant seats are unavailable during this experience.
• Guide: A physical guide is not included, since the game is app based.

• Please check your final voucher for the redemption details and specific instructions.
• Your voucher will be emailed to you shortly.