Headout logo. Link to home.
Help
Spa

Hell's Gate Geothermal Walk & Māori Carving Tickets

Guided group exploring geothermal features at Hells Gate, Medicine Lake.
Tourists on a guided walk at Hells Gate Geothermal Park, New Zealand, with steam rising from the ground.
Kakahi hot waterfall surrounded by lush greenery at Hells Gate Geothermal Walk.
Maori carving workshop at Hells Gate Geothermal Walk, participants learning traditional techniques.

Duration

1 hr 30 min

Free cancellation

Free cancellation up to 24 hours before the start of your experience

Book now, pay later

Book now without paying anything. Cancel for free if your plans change.

Guided tour

Transfers included

    • Step into New Zealand's most active geothermal reserve with steaming mud pools, erupting geysers, and the country's largest hot waterfall.

    • Try your hand at traditional Māori carving, an interactive, creative experience unique to Hell’s Gate.

    • Join a guided tour to uncover ancient legends and geological wonders, or explore at your own rhythm with a self-guided map.

    • Complimentary shuttle makes getting to and from Rotorua’s central area effortless and stress-free.

    • All ages can enjoy the geothermal walk, while the carving experience is open to guests aged 12 and above.

    • Geothermal walk through Hell's Gate Geothermal Reserve

    • Hands-on Māori carving experience

    • Complimentary guided tour (10:30am and 2:30pm, subject to availability)

    • Map for self-guided walk

    • Access to geothermal features including mud volcano, hot waterfall & land coral

    • Educational displays on geothermal activity & Māori traditions

    • Complimentary shuttle pick-up and drop-off within Rotorua central area (separate booking required)

    • Swimwear and towels (available for rent on-site)

    • Mud bath, sulfur spa & cool plunge pool access

  • You can cancel these tickets up to 24 hours before the experience begins and get a full refund.

  • Explore Rotorua’s most active geothermal reserve on a 90-minute walk, complete with a hands-on Māori carving experience.

    Getting started

    Arrive at Hell’s Gate’s main entrance, where you’ll check in and receive your ticket. Join the complimentary guided tour at 10:30am or 2:30pm, or pick up a self-guided map to begin exploring at your own pace.

    What to expect

    This geothermal park is known for its powerful natural features and deep Māori cultural connections. You'll see unique geothermal activity, including erupting waters, a mud volcano, and the only hot waterfall in the Southern Hemisphere.

    Features

    • Erupting waters: Witness dramatic pools and steaming vents that highlight the geothermal energy beneath Rotorua.

    • Mud volcano: See New Zealand’s only active mud volcano, a rare natural phenomenon in constant motion.

    • Hot waterfall: Visit the Kakahi Falls, the largest hot waterfall in the Southern Hemisphere, historically used for bathing and healing.

    • Māori carving: Try your hand at traditional Māori carving, guided by local experts (ages 12+).

    • Complimentary shuttle: Enjoy hassle-free transport with a free shuttle service to and from Rotorua’s central area (booking required).

  • What to bring

    • Bring comfortable walking shoes suitable for outdoor terrain.

    • Bring weather-appropriate clothing, as the experience takes place outdoors.

    • Bring a valid photo ID to match the name on your booking if requested at the entrance.

    • Swimwear and towels are not required for this experience (no bathing access).

    What’s not allowed

    • Pets are not permitted, except for registered service animals.

    • Alcohol, drugs, and any form of intoxication are strictly prohibited on the premises.

    • Large bags, suitcases, and oversized luggage are not allowed inside the park for security reasons.

    Accessibility

    • This experience may not be fully accessible for wheelchair users or those with limited mobility due to uneven outdoor terrain.

    Additional information

    • Children must be aged 12 and over to participate in the Māori carving activity.

    • All complimentary services, including the guided tour, shuttle, and carving, are subject to availability.

    • Complimentary shuttle pick-up and drop-off within the Rotorua central area must be booked in advance; bookings are essential via phone or email.

    • Guided tours are offered daily at 10:30am and 2:30pm, subject to availability. A self-guided map is provided if you do not join a guided tour.

    • Infants (0–4 years) can enter free of charge but must be included in your booking.

    • Your voucher will be emailed to you instantly.

    • Please display your mobile voucher along with a valid photo ID at the ticket redemption point.

    • If you have purchased reduced-price tickets, please carry your valid photo ID proof for verification.

    • Kindly ensure that you arrive 10-15 minutes before the start time of your tour to avoid any delays.

    Ticket Redemption Point

    • Redeem your ticket at Hell's Gate Geothermal Reserve and Mud Spa.

    • Address: State Highway 30, Tikitere, Rotorua 3010, New Zealand.

    Get Directions to the Ticket Redemption Point

    Getting There

    Hell’s Gate provides a complimentary shuttle pick-up and drop-off, available from within the Rotorua central area. Bookings are essential, please check the Hell's Gate website for the latest shuttle timetable and to contact the provider to organize your shuttle service.

    Validity

    This ticket is valid for the date and time selected during checkout.

Similar experiences you'd love

Free cancellation
Mitai Maori performers in traditional attire under carved arch, New Zealand.
Guided Tours
4.9(15)
Rated 4.9 out of 5.0 from 15 ratings.
NZ$179
Free cancellation
Couple enjoying mud bath at Hell's Gate Spa, New Zealand, with sunset backdrop.
Free cancellation
Group enjoying boat tour under glowworms in Waitomo Caves, New Zealand.
Free cancellation
Maori cultural performance at Te Puia, Rotorua during Hobbiton & Rotorua tour from Auckland.
Download app section background

We've served 44 million+ guests and we are here for you

44 million+

Happy customers across 10,000+ experiences

In the media

Featured and recommended by the best brands

24 x 7 help center

Have a question? Live chat with local experts anywhere, anytime