Your pass activates the moment it’s first scanned at an included attraction. An Explorer Pass then stays valid for 30 days, while an All-Inclusive Pass runs for the specific calendar day(s) you chose, expiring at midnight on the last day.

Some included activities, especially popular museums, tours, and canal cruises, require a pre-booked time slot even with the pass. The Go City app clearly marks these and explains how to reserve. Turning up without required reservations can mean no entry despite having the pass.

Normally, your pass includes one visit per attraction. Once it has been scanned and you leave, re-entry usually isn’t covered and would require a separate ticket. A few venues may allow same-day re-entry on their own rules, but not as a pass feature.

No. Go City is a private attraction pass focusing on bundled admissions and some tours. It does not include public transport. The I amsterdam City Card is run by the city and combines access to transit with a different museum list.

There is no refund for unused attractions or days once the pass is activated. Any remaining entries on the Explorer Pass or unused calendar days on an All-Inclusive Pass simply expire at the end of the validity period, so realistic planning is important to get the most value out of your pass.

Yes, Go City can add or remove attractions over time. The current list in the Go City app or website is the live reference. If a specific attraction is essential, check just before purchase and again before visiting. Don’t buy a city card if you're only planning to use it to visit one attraction.

Ask staff to try again and adjust screen brightness or zoom. Having a printed backup or screenshot helps if the app glitches or data is slow. If scanning still fails, contact Go City support.

No, the pass is for attractions, cruises, and selected tours only. It does not cover GVB trams, metro, buses, trains, or airport transfers, except where a specific shuttle (like Keukenhof) is explicitly listed as an attraction inclusion.

Savings depend entirely on how many and which attractions you visit. You tend to benefit most if you use the pass to visit several higher-priced museums and tours. Choosing mostly cheaper sites or offbeat attractions can mean paying roughly the same, or even slightly more than normal ticket fares.