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What our guests say
Susan
Jun, 2024Verified booking
Daniela
May, 2024Verified booking
Adriano
May, 2024Verified booking
I couldn't get in to visit the Alcazar, despite all my attempts to contact you, the answer came back to me the next day when I was on my way out. so I want to get a refund for the tickets I paid for and didn't useKonczey
May, 2024Verified booking
I Paid 2 tickets fir Alcazar Bedroom too, but I did nőt get this 2 tickets!Federica
Mar, 2024Verified booking
What to bring
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After booking, you will receive an activation link to access the audio tour in a separate email. Please ensure you have enough storage space (100 to 150 MB) to download it.
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The audio guide can be downloaded on smartphones with Android (version 5.0 and later) or iOS (version 15.0 and later).
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Note that internet access might be unavailable and mobile signal may be weak inside the monument. It is recommended to download the mobile app and your audio tour on your smartphone prior to your visit.
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The venue may not have smartphone charging facilities. Please ensure you charge your phone before your visit.
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- Your voucher will be emailed to you shortly.
How Do I Use My Audio Guide
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Start your self-guided audio tour at Royal Alcázar of Seville.
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Address: Royal Alcázar of Seville, Pl. del Patio de Banderas, 41004 Sevilla, Spain.
Get Directions to the Redemption Point
Getting There
By Bus
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The closest bus stop is Menéndez Pelayo (Juzgados). It is a quick 2-minute walk to the attraction.
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Board buses 05, 21, A1 and more to get you there.
By Tram
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The closest tram stop is Puerta de Jerez. It is a quick 2-minute walk to the attraction.
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Board tram T1 to get you there.
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