Plaza Premium Lounge Access at Hong Kong International Airport: Standard Lounge (Gate 1, 35, and 60)

Wow ! I was so grateful for your staff ( at front counter ) firstly . I had made carrot due to lack of sleep on the booking and they were amazing because of time differences I missed my day. But your staff were friendly and so helpful. It was what I needed after a very long holiday and long flight. I was able to relax an have food/ srink and an amazing shower before my forward flight. All the staff were friendly and the lounge and bathrooms were clean and tidy. Thank you you made my transfer seamless and comfortable I will certainly tell people about this service ***** 👌💕

Great lounge, offering superior customer service with friendly attentive staff, facilities and ambiance. Food and drink were good, I had a shower to freshen up before leaving and totally enjoyed my experience from check in to leaving. On a special note, my bar staff member was Hanif, big shout out to him, great guy, thanks Hanif, you're the best.

I enjoyed my visit to the Plaza Prdmium lounge 60. Janet and others helped me out when I couldn't find what I wanted. The smiling faces made for a pleasant experience. My shower was wonderfully refreshing. I would recommend using this faculty if you have a long layover.

the check in staff are both friendly and patient with tired travellers. Appreciate the spotless shower and quiet areas to sit, rest and have something delicious to eat and drink.

Used this three times on my return trip Australia UK (had to pay for 2 sessions returning to Oz as I had a 15 hour layover but maximum session I could get was 6 hours!). Staff pleasant, food meh (really not much choice at all - food I had was warm, not hot). Supposed to be a quiet place to relax but some of the patrons loud and so not very relaxing (loud phone conversations and loud kids). Showers available are clean enough and supposed to have a half hour session (my return shower was cut short as they didn't buzz me when I should have gone because they "were busy" which cut short my shower time) - good amenities provided with shower. Lounge became incredibly busy at times with very little seating and I had to stand at one point because people had bags on seats they weren't using and wouldn't move them! Staff need to be more mindful of this, particularly for other patrons with nowhere to sit - this is not a cheap option so if they are granting access they need to be proactive about seat availability.

I thought the front desk service was excellent, and particularly helpful with booking the shower. Internet service was excellent. The variety of drinks was good, but I thought there could have been a few more food options. I liked that there were two separate seating sections.