Duration
Open today
Free cancellation
Guided tour
Instant confirmation
Mobile ticket
Explore Palazzo Vecchio’s secret corridors and chambers with an expert guide.
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Climb Duke Gualtieri’s medieval stairway, navigate narrow passages, and enter a hidden door disguised by a painting.
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Admire the Medicean Palace and glimpse the stunning coffered ceiling of the Salone dei Cinquecento from a rare vantage point.
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At your own pace, discover the Hall of Lilies and its sculptures – Judith and Holofernes by Donatello and the Genius of Victory by Michelangelo.
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Fun fact: Palazzo Vecchio stands over the remains of the grand theatre of the Roman city "Florentia", built in the 1st century BC.
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Skip-the-line entry to Palazzo Vecchio
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English guided tour of the secret passages
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You can cancel these tickets up to 48 hours before the experience begins and get a full refund.
How do we collect reviews?
Guests from Canada, United States, Romania and over 7 countries have loved this experience
Ljudmila
Jun, 2025Verified booking
The tour was excellent and it stared on time, and we didn't wait on the line. Everything was well explained and it was worth it cheking out the secret passages!
Yulia
Jun, 2025Verified booking
The guide, Julia, was amazing, very knowledgeable and fun. The tour itself is interesting. If proper instructions on how to find the guide and where to meet are there, then I would definetely give a higher score.Alexis
May, 2025Verified booking
Note: Great tour, poor meeting instructions from Headout. The tour was really special! If you enjoy seeing secret rooms, learning about the people who lived in these buildings, and learning more about the craftsmanship, then this is the tour for you! By far my favorite visit in Florence. After the tour, we were then able to visit the rest of Palazzo Vecchio, so overall a great experince. HOWEVER, please do not follow the instructions on the Headout app or email. GO TO THE TICKET OFFICE to get your tickets, THEN they will tell you where to meet your guide. The app told us to wait where we were, and we almost missed our tour.
Helen
May, 2025Verified booking
The tour itself was fabulous. Christina was knowledgable, very informative and engaging, and she had many great insights about the Medici family. We thoroughly enjoyed seeing the secret, hidden away places in the Palazzo Vecchio and would recommend it for anyone coming to Florence. However, the instructions on our confirmation email were misleading. I was instructed to stand just inside the door of the Palazzo and wait for the guide (pic of email attached). But I really needed to go to the pre-bookings ticket office first, then wait for the guide at the lion in the courtyard. Because of this, we missed our scheduled tour - fortunately, there was availability on the next one so we didn't miss out. The women at the ticket office were very helpful.
Petrus
Jun, 2025Verified booking
Nice to see the secret hallways and stairs . Also the story of the past is interesting
Step beyond the ordinary as you explore secret passages once used by dukes and spies.
A rare perspective
Ascend Duke Gualtieri’s medieval stairway, then slip through a hidden door disguised by a painting—a thrilling peek into Renaissance intrigue. Follow a twisting path that leads to concealed chambers and private studios. From a secret vantage point, see the resplendent Salone dei Cinquecento, gazing at its vast, coffered ceiling, a masterpiece of Medici ambition.
The cherries on top
Afterwards, your skip-the-line tickets let you roam freely, from the ornate courtyard to the private Medici apartments full of frescoes and treasures of Florence’s ruling dynasty.
What to bring
- Please present a valid photo ID along with your ticket at the info point of Palazzo Vecchio.
What’s not allowed
- Visitors must leave all umbrellas, backpacks, and large bags in the cloakroom.
Accessibility
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This experience is not accessible by wheelchair/stroller, and is not recommended for guests with mobility issues.
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Guests with disabilities can enter the museum for free. Wheelchairs & strollers may be borrowed at the cloakroom free of charge.
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Visitors with mobility issues can access the building via the side entrance in Via dei Gondi. The lift, situated on the ground floor in the Cortile della Dogana, is for visitors with reduced mobility only.
Additional information
- This palace is also the seat of the city council. Unfortunately, this means that on certain special occasions when institutional ceremonies are scheduled, the museum may be totally or partially closed to the public.
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Your voucher will be emailed to you instantly.
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Please arrive at the redemption point 15 mins before the scheduled time of your experience to avoid any delays.
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Display the voucher on your mobile phone with a valid photo ID at the redemption point.
Ticket redemption point
- Please check your final voucher for the redemption point details and specific instructions.
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