Lone Pine Koala Sanctuary Tickets

What’s not allowed

• Glassware, scooters, skateboards, bicycles, roller blades, skates or motorised vehicles, noise amplifiers, speakers, megaphones or musical instruments and alcohol are not allowed on this experience.
• Smoking is not permitted inside the sanctuary. A designated smoking area is available outside. Guests can request a re-entry stamp when exiting to access this area without paying again.
• Due to venue restrictions, pets are not allowed.

Accessibility

• Most of the sanctuary is wheelchair and pram/ stroller accessible with alternate routes for guests with limited mobility. However, areas such as the kangaroo reserves and unpaved paths may not be suitable for wheelchairs.
• Both wheelchairs and strollers are available for hire at $6 each. Contact the venue in advance to ensure you can reserve one.
• Your guide dogs with valid ID are welcome in Lone Pine’s public areas, including the Riverside Café. Entry to the paid sanctuary requires advance booking and the visit is guided by a Lone Pine member, limited to 2 hours.

Additional information

• Facilities: Parents’ room, first-aid, Wi-Fi, & parking.
• Children below 13 must be accompanied and supervised by an adult aged 18 or over.
• Please note that koala holding experiences are no longer offered as of 2024. Instead, you can book a koala encounter where you'll have the chance to gently pet a koala and learn about them from knowledgeable keepers.

• Your voucher will be emailed to you shortly.

• Display the voucher on your mobile phone with a valid photo ID at the redemption point.

Ticket Redemption Point

• Redeem your voucher at Lone Pine Koala Sanctuary.

• Address: 708 Jesmond Rd, Fig Tree Pocket QLD 4069, Australia.

Get Directions to the Redemption Point

Getting There

By Bus

• The closest bus stop is Lone Pine Koala Sanctuary at Lone Pine, stop 42. It is a quick 1-minute walk to the redemption point.

• Buses #430 and #445 will get you there.