Umeda Sky Building Ticket + Osaka Metro & Bus Pass

What to bring

• Bring a smartphone or tablet with a stable internet connection to access and use your digital tickets and QR codes.

• Ensure your device is fully charged; you will not be able to use the Osaka Metro & Bus Pass or enter the observatory if your device is lost, malfunctioning, or out of battery.

• Present both QR code vouchers: one for the Umeda Sky Building Kuchu Teien Observatory and one for the Osaka Metro & Osaka City Bus Pass.

• Bring a valid photo ID if requested for verification.

What’s not allowed

• Re-entry is not permitted at the Umeda Sky Building Kuchu Teien Observatory; admission is limited to one-time entry only on the day of use.

• Large bags and suitcases are not allowed inside the observatory; use coin lockers available on-site for storage.

• Smoking is not permitted anywhere inside the observatory.

• Screenshots or printed copies of digital tickets cannot be used; only the original digital voucher on your device is valid.

• Pets are not allowed, except for registered service animals.

• The Osaka Metro & Bus Pass is not valid on private railway lines such as Hankyu, Kita-kyu, or Kintetsu.

Accessibility

• The Umeda Sky Building Kuchu Teien Observatory is wheelchair accessible via the high-rise elevator from the 1st floor of Tower East to the 39th floor.

• Stroller access is available via the high-rise elevator; the see-through escalator is narrow and steep.

• Nursing rooms are available on the 39th and 40th floors of the observatory.

• Accessible restrooms are available on site.

Additional information

• Only adult tickets are available for this combo; all guests must be aged 13 or over. Children aged 0–3 enter the observatory for free.

• The observatory is open in all weather conditions.

• The observatory may be closed or have special hours on certain days, such as during the Naniwa Yodogawa Fireworks Festival or New Year’s Day.

• There is no baggage storage service inside the observatory; coin lockers are available at various locations within the building.

• The Osaka Metro & Bus Pass is valid only on all 9 Osaka Metro lines and Osaka City Bus routes; if you travel beyond the valid area, pay the difference in cash at the exit.

• The pass is valid for one person per ticket; one smartphone can be used for up to 4 people.

• If you are unable to display your digital voucher due to device issues, you will need to pay separately; refunds are not available for fares paid under these circumstances.

• Present the ticket banner (image) at participating facilities to receive discount benefits; discounts may not be available if the banner cannot be shown or if facilities are closed.

• If multiple tickets of the same type are purchased together, they will activate at the same time and must be used together.

• For security, one-time password (OTP) verification may be required to access your digital ticket; ensure you can access your registered email on-site.

• Recommended device environment: iOS 15 or later with Safari, or Android 10.0 or later with Chrome.

• Please turn off dark mode on your device for optimal ticket display.

• For the Osaka Metro route map, visit here. For more information, visit Osaka Metro & City Bus.

• The last available date to start using the Osaka Metro & Bus Pass is May 31, 2026.

• Your voucher will be emailed to you shortly.
• Display the voucher on your mobile phone with a valid photo ID at the starting point.
• Please check your final voucher for the starting point details & specific instructions.