Indoor Adventure in Singapore

i brought 6 of my grandchildren for this Snow City experience. First time for this grandmother. All of them enjoyed so much bonding mingling throwing ice balls, d cart ride etc etc. Only i think when all completed, d photo choosing is almost alike a scam. They shd 1st before we choose our hardcopies, explain that if we choose hardcopies. this is how much per pc costs with d foto frame??? & NOT AFTER WE CHOSE, then they said hardcopies costs like this & if we want softcopy it wld costs like this?. AND THEN when we happened to chose odd no fotos, they said can we not put in d albums. WE R GOING TO PAY FOR OUR HARDCOPIES PHOTOS, WHY U WANT TO NOT GIVE US D FRAMES WHICH WE R GOING TO PAY FOR? why want to suggest not to put in d foto frame, shortchange us? U gave us QR code to scan all our fotos, we (7 of us) need your advise & instructions on how to do download our fotos into softcopies. While we r all busy still trying to scan QR code app etc . U told us to move out of d way bcoz we r blocking your counter. I found that rude, as we r ur 1st customers, we were there first & u need to finish servicing & assisting, attending to us first as we r buying d hardcopies & softcopies app .. in fact d counter at that time was not even that crowded. Noticed that photo counter staff tend to whisper to each other when serving attending to us & quite impatient. They need to attend hospitality & customer service course & not rush customers who have bought all their photos & giving u business🙏🏼

The confirmation email took some time to be sent to my email. Need prebooking with the event company before we arrive.

Going for the second time now! The staff gave us proper training at both times. Super fun! Can't wait for my third visit :D

Staff are super friendly. Games/challenges are fun, especially CONQUER. Not as many games/challenges on the use of nerf guns...hope to have more since it's Nerf Experience. Will visit again... hope will have new experiences coming up.

The staffs are polite and helpful. They explain the games before the start of it and quite approachable. Eventhough we have to wait for a while for certain games,the kids really enjoyed our time there. Kiddos to Nerf!!!

I enjoy with my 1year 5 month old This is the playground not even for kids But for some infant and some toddlers Every there is so awesome

It was my first time at Kidstopia, I like the setup and options of play for the kids. Most importantly, my kids loved it.

One of the staff lady very helpful. Sorry don't get your name. My daughter lost her promotion package consist of 7 ticket. Used only 1 tic and balance nowhere to be found and she help us to get a replacement. Overal experience and rides are ok. Great for young kids.