Guided Tours

Cenotes Casa Tortuga 5-Cenote Guided Day Pass

Explore Casa Tortuga's 5 cenotes in the Mayan jungle, slipping into crystal-clear pools to relax, float, and enjoy a cool break from the heat.

Show your reservation at the lobby to receive wristbands, then follow the paths into the forested trails that link Casa Tortuga's 5 cenotes.

Visit all 5 cenotes, 3 open and 2 semi-open, as your guide explains how each pool is visited and the role these water-filled caves play in the region.

Swim, float, or simply cool off in the water at each stop, using the provided life jackets so even hesitant swimmers can fully enjoy the cenotes.

Upgrade to a pass with meals included and break up your adventure with local cuisine, served on site between swims in the cenotes.

Add more excitement with a pass that includes the zipline and Río Tortuga aquatic pathway, soaring above the jungle before splashing into water.

Entry to 5 cenotes, 3 open, 2 semi-open

Guided tour of 5 cenotes, 3 open, 2 semi-open

Expert guide

Life jackets for water activities

Meals are included only with the Silver and Golden Passes.

Zipline and Río Tortuga aquatic pathway are included only with the Silver and Golden Passes.

Private transportation

Snorkel gear

You can cancel these tickets up to 24 hours before the experience begins and get a full refund.

Explore five cenotes at Cenotes Casa Tortuga with a guided water-focused experience tailored by your chosen pass.

Getting started

On arrival at Cenotes Casa Tortuga, head to the lobby and present your reservation. You then receive wristbands for your group and are assigned a certified professional guide. After a short orientation, you move toward the cenote area, where life jackets are distributed before beginning the guided route.

What to expect

Cenotes Casa Tortuga: 5 cenotes (3 open, 2 semi-open)

You spend your visit inside the Cenotes Casa Tortuga park, exploring the crystal-clear waters of five distinct cenotes in the Mayan jungle. The route links three open cenotes and two semi-open cenotes, creating a continuous water-focused experience.

Features

You follow a guided tour of 5 cenotes, 3 open and 2 semi-open, moving from one pool to the next as your certified expert guide explains how cenotes form and points out features unique to each stop.

Entry to 5 cenotes, 3 open and 2 semi-open, is included, so you can swim or float in every location without arranging separate access.

A professional guide is included on all variants, leading the group through the jungle paths and water entries while sharing background on the cenotes and the surrounding environment.

Life jackets for water activities are provided for the duration of the cenote circuit, so you can comfortably enjoy the crystal-clear pools regardless of your swimming level.

With the Golden Pass and Silver Pass, meals are included, adding a food break to your cenote visit so you can refuel without leaving the site.

The Golden Pass and Silver Pass also include access to the zipline and the Río Tortuga aquatic pathway, giving you optional extra time on land-based and water-path activities beyond the core guided cenote route.

Wrapping up

At the end of the guided circuit, you finish inside the park with time to relax or plan your departure using your own transport. If you prefer a more activity-rich visit with food included, choose the Silver Pass or Golden Pass for meals plus access to the zipline and Río Tortuga aquatic pathway, instead of the Basic Pass, which focuses only on the guided cenotes experience.

What to bring

Reservation: Show your reservation at the lobby to receive wristbands for your group before entering the cenotes.

What's not allowed

Wheelchair access: This experience is not wheelchair accessible, so guests using wheelchairs cannot participate.

Pets: Pets are not suitable for this experience and are not allowed on the tour.

Infants on laps: Infants must not sit on laps during the experience and must use the provided infant seats.

Accessibility

Wheelchair access: Not wheelchair accessible, so guests using wheelchairs cannot take part in this experience.

Strollers: Stroller or pram access is available for families with young children.

Infant seats: Infant seats are available, so infants do not need to sit on laps.

Transport access: Public transportation is available nearby, which can help you reach the meeting point.

Additional information

Check-in: Just show your reservation at the lobby so the team can give wristbands to everyone in your group.

Health note: This experience is not recommended for pregnant travelers due to the activities involved.

Meals and activities: If you select the Silver or Golden Pass, meals and extra activities like zipline and Río Tortuga are included.