Guided Tours in New York

Jim Quinn was very good at being our tour guide. It was good to hear a local person describing what 9-11 felt like. But your company did a horrible job directing us to the wrong meet-up location. Even though the tickets said to meet at the Ocullus, the email we received the day before the tour stated the meet-up location was St. Paul Chapel. Since the email was the last info sent, we went to the Chapel. When no one from your company showed up, we went to the Ocullus, barely making it there in time for the tour. You need to do a better job with communication. Just know that Jim Quinn was a 5-star tour guide but your company deserves a 1-star.

Very knowledgeable guide Rose. Gave a very detailed explanation of the total day and its effects on all people involved in a very pleasing entertaining manner. The museum is fantastic and a very emotional experience. First class

The staff were impeccable. The tour amazing and surprisingly. Tha only things is that yesterday 10/23 4:30pm pier 36 was a changed and that made my plans going confused. I lost like 1:30 going to the pier and come back to the right place because nobody told me about the changed. No call, no email and no text. Considering that sometimes people just have a day at NYC this type of changed need attention. Thank you Paula Patorniti 2408386497 pfpatorniti@gmail.com

It was a great cruise that was very informative and entertaining. We got to see and experience the fantastic landmarks that New York has to offer. Got some great pictures and had a good time. Thank you!!

Ivan (Driver) and Shelley (Tour Guide) were awesome! Ivan did his best to slow down where he could so we could get as many pictures as we could. Shelley was so fun and incredibly thorough with information about the City and Borroughs. This was a highlight of our trip and I highly suggest taking this tour! It would be a great tour to do at the beginning of your trip, too!!