Derby Murder Mystery: Self-Guided City Exploration Game

What to bring

• Smartphone: Bring a charged smartphone with at least 50% battery to play the game in the Questo app.
• App setup: Download the Questo app in advance and create an account with the same email used for purchase.
• Internet access: Ensure you have an active internet connection throughout the experience.
• Footwear: Wear comfy walking shoes as the total walking distance is about 2 miles (2.5 km).

What's not allowed

• Private properties: Do not enter private buildings or premises during this outdoor activity.

Accessibility

• Wheelchair access: This experience is not wheelchair accessible.
• Strollers: The route is stroller or pram accessible.

Additional information

• Game format: This is an outdoor, self-guided city exploration game played on your phone.
• Ticket usage: One ticket is valid for 1 device; for the full experience, each player should have their own ticket.
• Availability: You can start the game any time, with 24/7 access every day of the year.
• Pacing: You can start, pause, and continue the game at your own pace.
• Support: You have access to 24/7 customer support during the experience.
• Children: Children under 14 can join only with adult supervision.
• Infants: Infants must not sit on laps, and infant seats are not available.
• Pets: Animals and pets are allowed on this experience.
• Transport: Public transportation is available nearby for reaching the starting area.
• Languages: The game is available in English, French, German, Spanish, Italian, and Romanian.

• Please check your final voucher for the redemption details and specific instructions.
• Your voucher will be emailed to you shortly.