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the hell's gate experience-2
Day Trips

The Hell's Gate Experience

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Get down and dirty in a mud bath or sit back and relax in a sulphur spa overlooking a beautiful geothermal landscape. Then, cool off in a spring-fed waterfall and cold plunge pool. This is the ultimate relaxation getaway!


  • Escape the city life and spend time experiencing the wonders of Rotorua's geothermal reserve.
  • Participate in a guided or self-guided interactive geothermal walk.
  • Try your hand at Māori carving or enjoy a soak in the geothermal mud and sulphur waters.
  • This is the best way to enjoy the healing properties local Maori have been using for centuries.


  • Geothermal walk
  • Māori carving
  • Mud foot pool
  • Mud baths
  • Sulphur spas
  • Cool plunge pool
  • Complimentary Shuttle Service (booking is essential)

Cancellation policy

You can cancel these tickets up to 24 hours before the experience begins and get a full refund.

Treat yourself to all three of Hell’s Gate's most popular experiences with this package. Join the guided or self-guided interactive geothermal walk or indulge in the relaxing geothermal mud and sulphur waters. This is a great way to experience the healing properties that local Māori have been using for centuries. More importantly, it's a Rotorua experience you’ll always cherish. Your ticket also includes a geothermal walk that lasts from 1 to 1.5 hours, as well as Māori carving. Then, bathe in the famous mud baths and soak in the sulphur spas or the cool plunge pool.

Tip: Complimentary guided tours depart daily, please see Hell's Gate website for the latest departure times.

Important Information

  • We recommend that women do not use our bathing facilities whilst pregnant. However, it is an individual’s choice and we recommend that you seek advice from your health professional if you are wanting to bathe.
  • This experience is recommended for travellers with heart problems or other serious medical conditions
  • The minimum age for the Mud Bath is 2.5 years, and for the Sulphur Spa is 6 months.
  • The spa facility is wheelchair accessible with the appropriate ablutions. The tracks through the geothermal reserve are made with natural stone from the area and therefore we recommend only wheelchairs made for off-road situations accompanied by an experienced helper.

Discounted Tickets

Children aged 3-11 enjoy reduced ticket pricing (carry a valid photo ID).

  • Your voucher will be emailed to you instantly.
  • Please display your mobile voucher along with a valid photo ID at the ticket redemption point.
  • If you have purchased reduced-price tickets, please carry your valid photo ID proof for verification.
  • Kindly ensure that you arrive 10-15 minutes before the start time of your tour to avoid any delays.

Ticket Redemption Point

Getting There

Hell’s Gate provides a complimentary shuttle pick-up and drop-off, available from within the Rotorua central area. Bookings are essential, please check the Hell's Gate website for the latest shuttle timetable and to contact the provider to organize your shuttle service.


This ticket is valid for the date and time selected during checkout.

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