Rio Secreto: Underground River Tour with Optional Transfers

Ticket Information

This ticket has the following variants that you can choose from:

• Tour Only

• Tour from Riviera Maya

• Tour from Cancún

COVID Safety Measures

• All guests must wear masks during your tour

• Contactless ticket redemption is in place

• Hand sanitizer and temperature checks are available upon request

• All high-touch surfaces are cleaned and disinfected before and after use

• Vehicles and venues are cleaned with disinfectant thoroughly

• Vehicles and venues kept vacant between travelers

Important Information

• Children aged 3yrs and below may not participate in this activity

• Guests must weigh less than 250 pounds (120 kgs)

• This tour is not suitable for those with limited mobility

Timings

Daily at 9 AM, 10 AM, 11 AM, 12 Noon & 1 PM

Discounted Tickets

Ages 3yrs and below may not participate in this tour. Ages 4-12yrs enjoy reduced ticket pricing (carry valid photo IDs)

• Your voucher will be emailed to you instantly

• Please print your voucher and display it with a valid photo ID to your tour guide

• Please arrive 10-15 minutes before the start time of your tour to avoid delays

• If you have purchased reduced-price tickets, please carry your valid photo ID proof for verification

Meeting Point (For TOUR ONLY)

• Meet your tour guide at Río Secreto

• Address: Carretera Federal Libre Chetumal – Puerto Juárez Km 283.5, Ejido Sur, 77712 Playa del Carmen, Quintana Roo, México

Get Directions to the Redemption Point

Hotel Transfers

• If you wish to be picked up and dropped off at your hotel in Mexico (Cancún or Riviera Maya), select the ticket option with hotel transfers

• On the day of your tour, you will be expected to report at your hotel lobby 10-15 min prior to your scheduled departure

• If your hotel does not have a lobby, please wait at the entrance of the hotel

• Your Headout host will be waiting for you here

Validity

This ticket is valid for the date selected during checkout