Cartagena Lost Emerald Mystery: Self-Guided City Exploration Game

What to bring

• Smartphone: Bring a charged smartphone with at least 50% battery to play the game.
• Questo app: Download the Questo app and create an account using the same email as your booking.
• Internet connection: Ensure you have an active internet connection throughout the game.
• Footwear: Wear comfy shoes as you will walk through Cartagena's historic streets.

What's not allowed

• Infants on laps: Infants must not sit on laps during this experience.

Accessibility

• Wheelchair access: This experience is not wheelchair accessible.
• Strollers: Stroller or pram access is available along the route.

Additional information

• Infant seating: Infant seats are unavailable for this experience.
• Transport links: There is public transportation available nearby.
• Support: You have access to 24/7 customer support throughout your game.
• Format: This is a self-guided, open-air experience that helps you avoid crowds.
• Schedule: The game is available 24/7, and you can start, pause, and resume at your own pace.
• Pets: Animals or pets are allowed on this experience.

• Please check your final voucher for the redemption details and specific instructions.
• Your voucher will be emailed to you shortly.