Vietnam Airport Fast Track Immigration Service for Arrival or Departure with Meet and Greet
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- Skip airport queues with Vietnam Fast Track at HAN, SGN, DAD, CXR and PQC, for one-time arrival or departure help and a calmer start or finish.
- Food, drinks or bar service are not included in this fast track, so you are free to choose airport cafes or lounges that suit your taste.
- Wi-Fi, workstations, TVs and magazines are provided by the airport, while fast track adds 24/7 multilingual support if you need help.
- Nap rooms, showers, family areas or prayer rooms are not part of this service; instead, enjoy a dedicated escort through immigration procedures.
- Choose the level that suits you, from Standard fast track to Premium with VIP lanes, plus special VIP and Super VIP options at Cam Ranh departures.
- Fast track arrival or departure assistance at selected Vietnam international airports [as per option selected]
- Personal meet and greet by a dedicated airport representative
- Fast track immigration processing via fast track lanes
- Escort service through airport procedures until immigration clearance
- Guidance for visa pre-approval, arrival and customs forms
- Free service for children under 12 months (registration required)
- 24/7 multilingual customer support (English, Chinese, Cantonese, Korean, Japanese)
- Official Visa Stamping Fees, Visa Approval Letters, or Government Airport Taxes
- Porter services, luggage handling, or baggage claim assistance
- Hotel transfers or ground transportation between airport terminals
- Lounge access
- USD 25 window fee for changing Visa On Arrival (if applicable)
You can cancel these tickets up to 24 hours before the experience begins and get a full refund.
Enjoy a smoother airport journey with fast track immigration assistance, personal meet and greet, and multilingual support at key Vietnam airports.
Getting settled
Your dedicated airport representative meets you at the arrival or departure hall of the selected Vietnam international airport. Have your passport, valid boarding pass, and any required visa documents ready. The representative then escorts you through immigration procedures using the appropriate fast track lane for your chosen service.
Features
- Service coverage: Fast track arrival or departure assistance at Hanoi, Ho Chi Minh City, Da Nang, Nha Trang (Cam Ranh), and Phu Quoc, as per option selected.
- Meet & greet: A dedicated airport representative personally welcomes you and accompanies you through the relevant formalities.
- Fast track immigration: Use regular fast track lanes, with VIP immigration lane access included only in Premium Arrival Fast Track variants.
- Escort through procedures: Representative guides you through immigration counters and related airport procedures until immigration clearance.
- Visa & customs guidance: Get step-by-step support for visa pre-approval, arrival forms, and customs documentation where applicable.
- Family support: Infants under 12 months receive the service free of charge, provided they are registered in advance.
- Customer support: Access 24/7 multilingual assistance in English, Chinese, Cantonese, Korean, and Japanese before or during your travel.
Timings
Service availability is 24/7, including multilingual customer support and on-ground assistance, subject to airport operational schedules.
Rules & restrictions
- Service applies only to foreign passport holders on international flights.
- Vietnamese passport holders cannot use this service.
- Lounge access, porter services, and transport are not included.
What to bring
- Voucher format: Bring your booking confirmation in the format stated on your voucher.
- Photo ID: Bring a valid photo ID such as a passport or government ID; the name must match your booking.
- Boarding pass: Carry your same day international flight boarding pass for fast track service.
- Passport type: Ensure you travel with a foreign passport, as the service is not available for Vietnamese passport holders.
What's not allowed
- Outside food and drinks: Outside food and drinks are not permitted as this service does not include lounge access.
- Lounge use: You cannot use any airport lounge as part of this fast track service.
- Visa fees: You cannot pay official visa stamping fees or visa approval costs through this service.
Additional information
- Eligibility: This fast track service is available only for foreign passport holders on international flights.
- Infants: Children under 12 months receive the service free of charge, but they must be registered in the booking.
- Service airports: The service operates at Hanoi, Ho Chi Minh City, Da Nang, Nha Trang, and Phu Quoc airports as per the option selected.
- Immigration use: The service assists you through airport immigration and customs procedures but does not replace official visa requirements.
Your voucher will be emailed to you shortly. Display the voucher on your mobile phone with a valid photo ID at the starting point. Please check your final voucher for the starting point details & specific instructions.
100% ticket guarantee
Receive tickets on time, for the experience you've booked.
100% experience guarantee
Get a refund if your experience doesn't happen as promised.
100% assistance guarantee
Available before, during, and after your trip.
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