Airport Services in Rome

I loved how convenient the booking process was: the app is super intuitive, and checking in at the front desk was incredibly fast. The lounge is the perfect solution for anyone with a long layover. I enjoyed a generous buffet with hot and cold dishes to suit every taste, plenty of fresh fruit, and delicious desserts. The selection of beverages was also excellent: from non-alcoholic drinks to wines and beers, available both at the buffet and at the bar. A well-maintained atmosphere, spotlessly clean restrooms, relaxation areas, and well-organized workstations: the hours waiting for my flight just flew by! From now on, I’ll use this service on every trip—it completely transforms the airport experience. Highly recommended!

Rome in My Heart: An Unforgettable Experience at the Primeclass Lounge Rome is not just a destination for me; it is a lifelong love affair. I have been traveling to the Eternal City since I was nineteen years old, and to this day, every time I visit, I feel like I am coming home. However, during a recent trip less than a month ago, things did not go entirely according to plan, as my flight was delayed by four hours. Rather than letting the wait dampen my spirits, I decided for the very first time to visit the Primeclass Lounge. That decision turned out to be a blessing in disguise. A Warm Welcome and Genuine Hospitality Right from the entrance, I was greeted by an exceptional gentleman whose elegance, professionalism, and genuine smile instantly set a welcoming tone for my stay. Not only did he assist me with utmost patience, but he also went out of his way to help me connect to the internet, ensuring my transition into the lounge was completely seamless. An Oasis of Calm Before Departure Once inside, I stepped into a pristine, comfortable, and beautifully maintained environment. I thoroughly enjoyed my coffee and a wonderful meal, relaxing in total peace until it was time to board my flight back home. A Heartfelt Thank You I want to express my deepest gratitude to the entire staff at the Primeclass Lounge for their exemplary hospitality. Ultimately, what truly sets a place apart is not just its facilities, but its people—and the team here stands out for their warmth, readiness to help, and welcoming smiles. If I ever face a flight delay in Rome again—my second home—I will not hesitate for a second. I know precisely where I will go, drawn not only by the comfort of the lounge, but above all, by the wonderful people who know the true meaning of genuine hospitality.

Lovely little lounge for those long layovers. 100% worth the cost, especially with a few complimentary drinks thrown in. The hot food could be a tad better quality, it was very reminiscent of a hotels complimentary breakfast, but it is infinitely better than other airport food in that you can eat all you want.

Train was on time but wrong platform. Train full of graffiti and dirty. Seats uncomfortable but service all in all was efficient.

Visited on a busy Sunday and still managed to find a decent seat. Food was being replenished regularly which I appreciated. Would visit again.

Staff proactively came around to check if guests needed anything. That kind of service is rare in airports. Made the whole experience feel special.