From Krakow: Auschwitz-Birkenau Guided Tour with Transfers

Tour bien organizado y puntual, pero la guía careció de impacto El tour estuvo muy bien organizado y fue perfectamente puntual. El coordinador principal en el autobús fue muy amable, riguroso con el horario y proporcionó una logística clara para el día, asegurando que todo saliera a la perfección tanto en Auschwitz I como en Birkenau. El principal inconveniente fue la guía especializada del sitio que nos dirigió a través de los campos. Aunque su español era bueno y la información estadística era correcta, la entrega se sintió un poco superficial, probablemente debido a una ligera barrera idiomática. Cuando los participantes hacían preguntas, las respuestas a menudo volvían a los datos ya expuestos en lugar de aportar nueva claridad. Además, el relato careció del profundo impacto histórico que requiere un lugar tan significativo. La explicación de la escala y la crueldad del campo se sintió más estadística que inmersiva. Pasamos apresuradamente por zonas profundamente impactantes, como las exposiciones de los objetos personales de los prisioneros, las cámaras de gas y los barracones de Birkenau, sin que se nos diera el tiempo adecuado para detenernos, reflexionar y procesar por completo la gravedad de lo que sucedió allí. En general, la logística y la organización fueron excelentes, pero la guía en sí podría haber aportado una profundidad histórica y emocional mucho mayor.

Booked from Italy online without any problems. Paid online, a price that, in my opinion, was adequate for the offer and the place to visit. Unfortunately, there was no availability for a tour in Italian, but our English-speaking guide (which I understood) was wonderful. The trip was comfortable in a nice vehicle large enough for everyone. The driver was kind and good at driving. The organization in Auschwitz was perfect: a long, comprehensive tour, with extensive explanations and moments of reflection, which are needed here. The closing words of the visit by the guide were beautiful; unfortunately, I don't remember her name, but the organization can find her (visit on June 2, 2026 at 12:40 PM from Krakow). My comments, however, are that this work cannot be done differently here. The only flaw? You need to check that the meeting point for departure is the one booked, because for me it didn't match; many chats adequately resolved the problem, so watch out! Otherwise, everything else is fine.

Purtroppo devo dire che fino al giorno prima filava tutto bene all'ultimo giorno mi fanno sapere tramite messaggio che la mia prenotazione era spostata di 4 ore, fino all'ultimo non ho capito se era compreso anche il rientro ,il messaggio era dubbio, quindi mi ero preoccupato anche per gli orari dei treni visto che fortunatamente avevo il volo di ritorno per le 21,00. Fino all'incontro con gli accompagnatori era tutto un ddubbio.Poi fortunatamente tutto perfetto la signora autista bravissima l'accompagnatrice gentilissima e preparata e perfortuna non parlava bene italiano come diceva Lei, per me era la Sua seconda lingua . L'accompagnatrice all'interno del campo di concentramento è stata fantastica .Devo dire che alla fine sono stato molto contento.

Punctuality and freindliness of personnel! The whole trip was efficiently organised and ran according to plan, from pick-up in Krakow to transfer at Auschwitz-Birkenau and return to Krakow. Despite change in pick-up time we were all agreed it did not upset our day and was probably for the best as we were back in the city at a much more convenient time. The translation of our tour-guide was perfect and the communication perfect. I can recommend Royal Tours to anyone planning to visit Auschwitz, the tour itself is something averyone has to come to terms with during and after, this is one of those places on earth that has great historic significance, nonetheless not an easy place to visit.

We were contacted in advance after the booking, so we knew all details before we left. We sat at the front on the bus and Camille our bus driver was a great driver so we felt very safe. Magda was a delight and looked after us all throughout the day, she was so polite and friendly. Anya was very knowledgeable as our guide, and also very friendly. It rained and was miserable but we think that was better as we weren't there to enjoy ourselves. The tour worked very well like a well oiled machine, and being in the surroundings meant more than reading about the topic. Thank you very much for looking after us Lisa & Ian