Guests from United States, Italy, United Kingdom and over 68 countries have loved this experience
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Patrick
Apr, 2024
The meeting point was easy to find and the guides on site were very friendly and able to answer questions.
The audio guide was absolutely enough for us. You learn a lot about the history and the site and can move through the complex at your own pace. All in all, very worthwhile
View original review in German
Wodka
Apr, 2024
A very friendly, professional welcome. In French too, with a smile. The hostess gives you a little map to help you find your way around. Would do again. Would recommend.
View original review in French
Demougin
Apr, 2024
In principle, very good.
Practical, hygienic.
On the other hand :
- I was unable to download
- I had to share the connection with another person.
- not everything was on the audio guide
- it "ate up" our foreign phone bill, not to mention the battery!
=> we should have had more explanations about how to use it.
The constraints when we are foreign compared to the use of our phone.
Sincerely
View original review in French
Leigh
Apr, 2024
Personal treatment and fantastic introduction to the experience.
Thanks for looking after us.
We knew exactly where to come should we need any more help, it was comforting, although we didn't need more help and had a fabulous time.
John
Apr, 2024
Ticketing experience was exactly as promised. Made the tour experience easy and staff was helpful. Would definitely recommend.
Florence
Apr, 2024
The ticketing was a zoo and we were misdirected and had to stand in line 2 times different places.
But the castle and cathedral were simply amazing.
Mr
Apr, 2024
Lovely place to visit, went so easy from booking to meeting out ticket people
Thanks for making our visit to Prague special
Heidi
Apr, 2024
audio guide, was difficult to follow and rigid in the sequence. did not allow for skipping items or moving out of order
Paula
Apr, 2024
The guides were very helpful though the audio guide appeared to go contrary to the flow of traffic in the attractions. It seemed to be left to right as opposed to right to left. Very informative regardless. It could be cleaer that all you needed was the booking reference number as I was looking for a qr code.
Claire
Apr, 2024
Nothing to say about the Palais Royal, it was very good.
The cruise lasted between 45 and 50 minutes, and we couldn't hear the explanations in English. Waiters were very insistent in pushing consumption.
View original review in French
Dipl.ing.
Apr, 2024
It was not easy to find the contact person(s), who were not located directly in front of the cathedral portal but at the side in a corner of the courtyard.
For older visitors like us, it would be a great relief to be able to print out the tickets at home - fear of not being able to use a cell phone on site!
View original review in German
Patricia
Apr, 2024
Very nice introduction to the flexible tour with audio guide, description both in audio and written informative and entertaining
Gladly again at any time :blush:
View original review in German
Matthew
Mar, 2024
The audio guide language wasn't great. Not easy to follow. Didn't always make sense, frequently unable to identify what was being talked about.
And the "queue jump" was misleading. There was no queue at the ticket office and the queue to get in the church was not the queue to be jumped. Misleading.
Mariana
Mar, 2024
Overall positive experience, but the initial introduction leaves something to be desired, you can safely skip it and start with the visit. However, I would recommend taking better care of the quality of the audio guide in Italian as many things are mispronounced (surely because done with artificial intelligence).
View original review in Italian
Kerstin
Mar, 2024
We first had to make a big fuss about the information on site in order to understand that it's a parking lot in the courtyard and that we should look out for girls with blue and white umbrellas. Maybe you could just put that in the location information.
Basically the staff were very friendly and helpful!
We also found it annoying that the audio guide didn't include all the designated numbers and therefore seemed incomplete. We would have liked to have known this beforehand, as well as the reason for it.
Otherwise, we found it very advantageous to spread the tour of the individual buildings over two days. This would have been too tight on Palm Sunday and the associated long queues.
View original review in German
Alessio
Mar, 2024
The welcome and expertise, the cost and especially the simplicity with which they allow you to access explaining the service you are going to receive
View original review in Italian
Edgar
Mar, 2024
The Castle is impressive but the attention of the guides is even better, the only bad thing is that I booked for 6 people 4 adults and two children and they only gave me entrance tickets for 2 adults and 2 children.
View original review in Spanish
Julie
Mar, 2024
Very easy to find collection point( blue and white umbrella) for tickets.
Introductory guides were informative and knowledgeable about the attraction,and the best way to enjoy it.
Thankyou
Carlangela
Mar, 2024
Tutto molto organizzato con una breve introduzione (gruppi divisi per lingua) da parte di guide esperte molto disponibili per qualsiasi tipo di informazione
Alice
Mar, 2024
A great experience. Easy to find guides and find the audio guide who explained something that was already visually outstanding!
View original review in Italian
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