Heineken Experience Tickets

Queues are really long & not managed very well, so much staff & they are not sure what they are doing & having the craic with their mates.

I have been to the same tour about 8 years ago, this time I brought new visitors with me however, the tour was nothing like before. There is hardly explanation of the steps or the tour and we just walk through the path created for us. Besides before the final drinks were given in the roof top bar but now they made that another source of money and selling separate tickets for it.

Our flight was delayed from Texas and we missed our time. The employees let us in and were very courteous. The tour was fantastic, one of the best brewery tours that I've been on. Thanks so much.

Well organised and laid out, self guided aspect allows you to go at your own pace. Very enjoyable experience, guides were knowledgeable and friendly. Rooftop garden was a nice way to finish the afternoon with a good vibe and nice view, not to mention great drink.

We loved everything especially the bar downstairs that has a pint challenge and the rooftop bar was very cool only pity is you aren't allowed smoke a cigarette on the rooftop :( everything else was perfect

Informative and entertaining. A great event even for non-beer drinkers. I would recommend it to anyone. Self-guided with the appropriate app in your own language completely unproblematic.

The Heineken Experience was great but getting the tickets from Headout was a nightmare. I booked them easily enough but they didn't come through in time and I spent 30 minutes in the place waiting for the tickets and talking to a bot. I didn't recieve the tickets until I asked for a refund

It's a disaster. We received our tickers hours later. Thanks to a girl at the Heineken factory she printed doublicate tickets to accommodate us.

The whole experience was very good. The staff were good fun, polite, professional and informative. It was good to be able to interact in various activities. Would definitely recommend.

General exprerience was good. Maybe coctails can be various. Thanks :)

Everything it was amazing my whole family loved it very much

Simple explanations and dynamic teams

Hello, It was really delicious! Heja the best!

This is my third visit over the years and each time there's a new experience

A nice little break in the world of Heineken. Dynamic hosts. To be repeated.

Process was easy and it was a great tour. The view from the top was amazing.

Interesting and very pleasant. The two beers at the time of the beers are very good.

Great staff. Very enthusiastic. Lovely bar downstairs

Great day out with the family, will be back for sure!

Very informative and lots to do in the building. Good value