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Sabine
Oct, 2024
We loved the event itself and that the local service provider was available when I called to tell them about a delay because of the Metro. They were helpful and friendly on the phone.
The experience could be further improved by sending the tickets more than 18 hours in advance. This felt kind of stressful, especially since I went with my teenage son. Guess you know what I mean ;-).
Donald
Oct, 2024
The venue will not accept the ticket from Headout...had to call Headout and wait for a long time for an agent to finally answer then explain the situation multiple times before he sent us the PDF tickets...made the situation very stressful!
Jennifer
Sep, 2024
Tickdeting for the Paris Olympics was fabulously run. Being able tobuy ad seel tickets on a daily basis o the ap was terrific ad w took advantage of it.
thhe volunteers were awesome, organisiato at the venues was great. Having such strong security was reassuring. I loved evey minute of the games. Thankyu Paris and the French community.
Kanela
Sep, 2024
The Catacombes were great to see - never seen something like this before.
However, the extra 10 euro per person to "skip the line" was ridiculous/expensive, as they would only let a limited number of people in at any given time and at the time allocated on their ticket. Hence, "skip the line" was null and void.
I would have preferred to keep my 30euros or have it refunded.
Matthew
Aug, 2024
Very interesting and Macabre experience. Though the staff weren't all that friendly or helpful or cheerful come to that. But the Catacombs were very well set up and it was astonishing to see so many dead people's bones on display.
Cheryl
Aug, 2024
Initial communication does not say our tickets would be sent to what's up app. I don't keep my notification on. Downloading your app and view ticket option was not valid tickets. But, after a phone call to customer service and direction to what's up very easy. Both Catacoombs of Paris and Seine Boat cruise were easy o ce we figured out how to obtain our tickets and tours were amazing.
Gladys
Jun, 2024
I love how big the catacombs were and how you were able to freely explore without a guide, (aside for the audio guide of course.) which I did have some issues with. The screen wasn't allowing me to click on the specific things I wanted to click on, which was a bit frustrating. But other than that, amazing experience. If you are interested in the catacombs or history you'll love this experience.
Vincent
Jun, 2024
Booking online was very easy and half the price of TripAdvisor. The catacomb staff weren't very friendly, but they're Parisians, so that's not surprising. Otherwise, the visit was interesting and instructive with the audio guide.
View original review in French
John
Jun, 2024
Ticketing experience was great. We had never used Headout before, but will definitely be using them again on future trips.
Catacombs were a very interesting tour. Nothing like we had ever done previously, and a different look into the history of Paris!
Would highly recommend
Laura
Jun, 2024
Our Paris experience was amazing. We plan on returning to France in October.
Your company did a great job.
I can highly recommended them to my clients.
Thank you.
Laura. Owner of sjstravel in New York.
Terrence
Jun, 2024
The Catacoombs are an amazing experience, quite sobering but yet powerful to the respect that humans can show to the dead and their mortal remains. The information about the history of the Catacoombs provided was very informative and gave a respectful insight to the history and how they came to exist.
My only negative was that the ticket sent via email failed to open and I had to make contact via your app for it to be retrieved. Thank you to Shindi, she provided excellent customer service to get my ticket to me. I had started to believe I had been scammed and wasted my money. The lady at the entry point to the Catacoombs was very patient to me.
Anne
May, 2024
I enjoyed the tour of the catacombs but there was just one snag. The people on the door wouldn't accept my phone ticket so I had to buy a paper ticket at the door for 29 euros.
Ana
May, 2024
Ticketing experience with headout was smooth and easy. Just there was still waiting in line even with timed-tickets and it was raining so hard on the day of our visit which made the waiting in line worse. But the experience inside was great, except with an encounter of a creepy man who wore an ID who took pictures of us inside.
Brittany
May, 2024
Totally worth the extra money for the private tour. The guide was very informative and patient. I was very impressed with her English! Highly recommend!!
David
May, 2024
The experience in the catacombs was great. There were no lines.
The recorded messages that accompany the excursion or a very informative.
Joy
May, 2024
Our guide Leo was so excited and knowledgable about the catacombs! We were very engaged in the many stories and history of the catacombs and surrounding area. The use of photos on the guide's phone really helped to tie everything together. My only complaint is that Leo arrived about 15 minutes late to the meeting point. After that, everything moved along well.
Caryn
May, 2024
Interesting tour that you can do at your own pace. I did this tour with my mom who is 68. We were a little concerned given comments about all the stairs and small areas. She found the stairs extremely manageable. Only one set down at the entrance and one set out at the exit. There were probably 100 stairs but there are railing and you can go at your own pace. The catacombs weren't crowded at all and the under ground ally ways have plenty of room, are well lit and you don't feel claustrophobic at all.
Yolima
Apr, 2024
Very clear information and very punctual start of the tour. Excellent attention from the staff and above all beautiful place very well maintained.
View original review in Spanish
Sebnem
Apr, 2024
Great experience; very interesting history.
Booking via headout was so practicle. However at the entrance there was some difficulty with voucher. The receptionists at the entrance do not easily accept the voucher ; they insist on ticket pdf and unfortunately they are not acting visitor friendly. So be sure that you have pdf tickets with you
Elisa
Apr, 2024
The booking was easy and fast. I had no problem to access the Catacombs at the chosen time.
The only bad thing is that the tickets were more expensive than on the official website, but it saved me, because the official website was out of tickets.
View original review in Spanish
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