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Paris Catacombs Reserved Access Tickets

4.4
7,434 ratings

How do we collect reviews?

These ratings include verified reviews from both Headout guests and our trusted partners who operate this experience locally. All reviews come from real travelers who've taken this experience.

5.2K
1.3K
267
155
444
Guests from United States, United Kingdom, Canada and over 10 countries have loved this experience

What our guests say

Alan Head

Alan

Jul 2025
Verified booking
4/5
Very interesting to see a part of Paris not as well publicised. Respectfully carried out and a huge space. Remember to pick up the audio guide before descending the steps.
Edgardo Ibarrolaza

Edgardo

Aug 2025
Verified booking
4/5
Although the queue was long, we were able to enter well...very interesting the narrated history (audio guide), amazing the tour.
GERMAN CARABALLO

German

Jul 2025
Verified booking
5/5
Everything perfect and on time, highly recommended
Jamall Shaw

Jamall

Jul 2025
Verified booking
5/5
Getting inside was very easy. Scanned my ticket, picked up my audio guide, and I was ready to go!
Valerie Hurley

Valerie

Jun 2025
Verified booking
5/5
All off it. Wish live guide audio isn't the same
jose david tovar guzman

Jose

Jun 2025
Verified booking
5/5
It's magnificent, it's an incredible thing, I liked it a lot.
HANNA YASTRABAVA

Hanna

Sep 2025
Verified booking
4/5
The Paris Catacombs were so impressive that the walk along the Seine didn't seem so interesting, although the city from the river was gorgeous. It's even a matter of time perception. An hour in the catacombs flew by, and the river walk lasted a long time. If you're not afraid of narrow spaces and cemeteries, I highly recommend visiting the catacombs. I'm delighted
Lyssa Gipson

Lyssa

Sep 2025
Verified booking
5/5
There was no issue at all using the e-tickets provided and we made it to the venue a few minutes before our assigned time but they allowed us to go ahead and go inside because it was raining and they were not busy. So kind of them to do that.
Michael Sandercock

Michael

Sep 2025
Verified booking
5/5
The whole experience was excellent. The online ticketing was quick and easy, and the online support was helpful when there was an issue with my ticket. The catacombs were an outstanding attraction. Extremely interesting and a fantastic experience. The staff were friendly and kind. I would recommend this experience to everyone.
Carol Curtin

Carol

Sep 2025
Verified booking
5/5
The Catacombs tour was fascinating and very well done ... educational and dignified. The Seine tour was an added plus -- always lovely to see Paris from the river.
Samantha arcade

Samantha

Aug 2025
Verified booking
5/5
It was a spectacular experience! All the employees were lovely and entrance was a breeze with advanced tickets. My 16 year old and 12 year old loved it!
Joshua Paddick

Joshua

Aug 2025
Verified booking
5/5
The chills and excitement of being somewhere so ancient, hearing the stories and learning more about the history was extremely interesting
John Bohan

John

Aug 2025
Verified booking
5/5
I booked an audioguide tour of the catacombs with Headout. Smooth as silk to book, meet and enjoy. Headout emailed me my tickets, I presented to doorman who scanned and walked in at my timeslot. As soon as you walk in the folks hand you your audioguide(looks like cell phone). Audioguide is awesome and easy to operate. You can enjoy at your own pace. Once inside you will descend approx 50-60 spiral steps to get underground and do the same back up. Once inside you will see millions of bones, skulls and headstones letting you know where the gravesites are from. IT's quiet, respectful, dark and rocky. If you have a stroller it will be a challenge.
Rachel Smith

Rachel

Aug 2025
Verified booking
5/5
Timed ticket and no wait. That was awesome. The catacombs itself was incredible. Just to think how long people have been going that far underneath the ground before there were lights and emergency exits. Crazy!
Joanne Claire Wagstaff

Joanne

Aug 2025
Verified booking
5/5
An amazing insight into the history of the quarries and tunnels beneath Paris which became the catacombs. Highly recommend visit
Ola Palmlöf

Ola

Aug 2025
Verified booking
3/5
The staff was unengaged and one was even unpolited. We did not get any information about the audio guide so we missed to get one. For us the the catacombs were overprized campared to the expirience.
Silke Rosenfelder

Silke

Aug 2025
Verified booking
4/5
The walk through the catacombs was very impressive and the number of people was very pleasant. However, we had no information about how the boat tour would continue afterwards and when the ticket could be redeemed.
Kristel De Schryver

Kristel

Aug 2025
Verified booking
4/5
The catacombs were very special though. Everything went very smoothly, too. The Arc de triomphe was fun to do. We got there just around 10pm so we could see the lights of the Eiffel Tower twinkling.
Sarah E Loughlin

Sarah

Aug 2025
Verified booking
5/5
This was a great experience. We tried to purchase tickets directly from the Catacombs, but they were already sold out for the day we wanted to go. We weren't about to miss it, and were so glad we weren't able to book this tour. My husband, me and our 8 year old had a great time.
Thomas Gy. Wohl

Thomas

Aug 2025
Verified booking
5/5
I love the fact that our Tourguide really enjoys her job and was very much into explaning all details about the tour before and during our visit. She paid personal attention to all and she made the tour very enjoayble with addtional details yu do not read about!
John G Simmons

John

Aug 2025
Verified booking
5/5
Ossuaries (stacking, storing human bones) are fascinating. The church in Kutna Hora, Czech Republic is a great one above ground. But the Paris Catacombs is a fantastic one that is underground! It is well kept, well managed and one of the great sites when visiting Paris.
boulliung philippe

Boulliung

Aug 2025
Verified booking
4/5
The audio guide makes it possible to adapt the visit to each individual.the queue is large but very well managed waiting time 10 minutes
Janine McCarty

Janine

Aug 2025
Verified booking
5/5
This was a great tour. The audio guide was very informative. This was my teenage son's favorite thing we did in Paris. Would highly recommend!
Dora Szeliga

Dora

Aug 2025
Verified booking
4/5
Well organized. Good experience but crowded. I wud prefer a live guide over recorded audio as recordings dont cover everything u may want to know.
Alexandra Koch

Alexandra

Aug 2025
Verified booking
5/5
The underground ossuary was impressive. The information provided by the audio guide was easy to understand and interesting. The queue at the ticket office was short and we were able to check in very quickly and easily with the tickets we had booked.
Melissa Mathieu

Melissa

Aug 2025
Verified booking
5/5
We loved visiting the catacombs. We got there and went straight in as we arrived right at our tour time. The self guided tour was great to be able to go at one's own pace. I went with my 10 year old boy and he really loved the tour. I wasn't sure he would want to follow the audio guide, but it was short enough and very interesting so he stuck to it and was telling me about all the history after the tour. I highly recommend!
Joan Clark

Joan

Aug 2025
Verified booking
3/5
The audio tour was exactly what iexpected however the delay in receiving the tickets certainly eliminated the excitement leading up to it. We were very uneasy about getting tickets. 4 hours before the tour is unacceptable. We were already planning alternate activities.
fovaux frederic

Fovaux

Aug 2025
Verified booking
4/5
Easy to book. Everything is well organized. The slot system is great. The tour is surprising. You know what you're going to see. But when you're in those aisles with the stacked bones and skulls, it's a completely different experience.
Alyssa Barnett

Alyssa

Jul 2025
Verified booking
5/5
The tour was great. It was nice being able to go at your own pace. The admission process was fast and easy. We leaned a lot during the tour. It is definitely worth doing.
Chantel Michalek

Chantel

Jul 2025
Verified booking
5/5
I waited decades to see the Catacombs! The audio guide was a perfect version of information complimenting the visual guides.
Christopher R Cefaratti

Christopher

Jul 2025
Verified booking
5/5
The catacombs were everything I hoped they would be after having missed the opportunity to go the last 20 years. The headout ticket process was easy with no issues.
Katie Baird

Katie

Jul 2025
Verified booking
3/5
We've done the catacombs before, and that was exactly the way we expected, although this particular tour didn't have the heart shaped skulls that we saw last time at a different entry point. As far as the encounters with employees, it went OK except the girl who handed us our audio guides was very rude. We asked her to repeat something and she was very annoyed and short with us.
Asia Cook

Asia

Jun 2025
Verified booking
5/5
I feel compled to leave a review based on my experience. Out of desperation we booked with Headout for a tour that was sold out everywhere else (Paris Catacombs). We read the reviews on Headout and felt that we may be risking booking with them based on all the poor reviews but decided to go for it because there really wasn't another option and by chance maybe it would work out and at least we kind of knew what the outcome could be going into it. We booked 2 months before our trip and within minutes recieved the digital tickets. This made us a bit more confortable but still we just were not sure if Headout was legit. 2 months later (last week) we headed to the Catacombs as the digital tickets instructed and they scanned perfectly. No issues, no questions, perfection! We are so thankful that the tickets were actual tickets and we weren't scammed. We never had to deal with customer service so I can't say anything in that regards but for our experience we had absolutey no issues. Based on this event we would absolutely give Headout another try!
rolande savoie

Rolande

Jun 2025
Verified booking
5/5
It's an impressive experience ! It's solemn, extensive and well presented. The crowds are well managed so that it's not crowded. One of my favourite experiences this trip 😊
Lonbois Stéphane

Lonbois

Sep 2025
Verified booking
4/5
Everything went perfectly,was a very nice experience and learned something about paris.
Sylvie bertrand

Sylvie

Sep 2025
Verified booking
5/5
The experience went very well. It was a very special visit, but we enjoyed it... thank you!
James Cannella

James

Sep 2025
Verified booking
5/5
Was all I thought it would be! The head sets are a must to assist w the self tour.
Dorothea Ebert

Dorothea

Sep 2025
Verified booking
5/5
Totally well organized and very moving!
Yevgeniya Shpak

Yevgeniya

Sep 2025
Verified booking
5/5
The catacombs were interesting and the river cruise was fun even in the rain
Dorothy Kemp

Dorothy

Sep 2025
Verified booking
5/5
Tickets easily obtained. Wonderful experience.
Jennifer Stanley

Jennifer

Aug 2025
Verified booking
5/5
The catacombs are very interesting. It seemed that it was missing half the skulls as previous visits.
Samantha Gill

Samantha

Aug 2025
Verified booking
5/5
Amazing experience. Really enjoyed the catacombs and the audio guide was great.
Johannah Linski

Johannah

Aug 2025
Verified booking
5/5
Loved the Arc and the Catacombs! Both amazing experiences!!
Christopher Bakkenist

Christopher

Aug 2025
Verified booking
5/5
I've never experienced anything similar to the Catacombs
Jörn Grabosch

Jörn

Aug 2025
Verified booking
5/5
Absolutely recommendable! Super interesting to learn about the history of the catacombs! Very good organization on site
Jennifer Cusack

Jennifer

Aug 2025
Verified booking
5/5
Having guaranteed entrance time
Roni Gray

Roni

Aug 2025
Verified booking
5/5
Ticketing was easy Our guide, Igor, was top notch. Highly recommend!
Frank Meier

Frank

Aug 2025
Verified booking
5/5
No long queues, the times were just right!
Atoui Raed

Atoui

Aug 2025
Verified booking
5/5
Welll organized catacomb experience
Cameron Lueck

Cameron

Aug 2025
Verified booking
5/5
We'll set up and informative Book in advance!!!
Geiger Manuela

Geiger

Aug 2025
Verified booking
5/5
A very, albeit creepy, beautiful experience. It's good that the explanations are available in every language. That helps a lot.
Karl Reinhold Bicher

Karl

Aug 2025
Verified booking
4/5
It was very entertaining and interesting
Isabelle Marie Gabrielle Bertaud

Isabelle

Jul 2025
Verified booking
5/5
Getting tickets for the day I wanted impossible to get with the Catacombs
FAVRE-TEYLAZ Isabelle

Favre-teylaz

Jul 2025
Verified booking
5/5
An incredible experience! A must-do!
Jürgen Reinhard Taufer

Jürgen

Jul 2025
Verified booking
5/5
Everything was great, but a little overpriced.
Carmen Stewart

Carmen

Jul 2025
Verified booking
5/5
Very organized and it wasn't outrageously busy. The area around the catacombs is lovely which makes for a nice walk
Lewis Higham

Lewis

Jul 2025
Verified booking
5/5
Very good, mint gaff, loved it proper...
Sabrina Zinner

Sabrina

Jul 2025
Verified booking
5/5
Small group, great guide, visit to less visited special areas
Hege-Beathe Evanger

Hege-beathe

Jul 2025
Verified booking
5/5
i learned a lot of history and It was very special, and a bit chilling I might add. I would recommend this to friends.
Jens Uwe Schmieder

Jens

Jul 2025
Verified booking
5/5
Well organized and friendly staff. Everyone spoke good English, which made communication much easier.
Steven Miller

Steven

Jul 2025
Verified booking
5/5
Amazing experience Well done and informative
AUTUMN MARTINAGE

Autumn

Jul 2025
Verified booking
5/5
Nicely done, professional and humorous
DANIELLE CAILLOUX

Danielle

Jul 2025
Verified booking
4/5
The visit started on time . No waiting to go in and we enjoyed the visit
Casey Bradeson

Casey

Sep 2025
Verified booking
5/5
Martine Mirzadeh

Martine

Sep 2025
Verified booking
5/5
Guillermo Riojas Dorantes

Guillermo

Sep 2025
Verified booking
5/5
Kevin Richeson

Kevin

Sep 2025
Verified booking
4/5
Nadine Hildebrandt

Nadine

Sep 2025
Verified booking
5/5
Cheryl Baratta

Cheryl

Sep 2025
Verified booking
5/5
William John Nielsen

William

Sep 2025
Verified booking
5/5
Olaf Bressler

Olaf

Sep 2025
Verified booking
5/5
Lucca Oliman

Lucca

Sep 2025
Verified booking
4/5
Claire pion

Claire

Sep 2025
Verified booking
5/5
Guido Nathe

Guido

Sep 2025
Verified booking
4/5
Erika  Seits

Erika

Sep 2025
Verified booking
5/5
Bettina Seibt

Bettina

Sep 2025
Verified booking
4/5
Catherine Motti

Catherine

Sep 2025
Verified booking
5/5
Chung Nam Tran

Chung

Sep 2025
Verified booking
5/5
Lars Conrad

Lars

Sep 2025
Verified booking
5/5
Alaeldin Surag

Alaeldin

Sep 2025
Verified booking
5/5
Hazel Woodall

Hazel

Sep 2025
Verified booking
5/5
Leigh Chisholm

Leigh

Sep 2025
Verified booking
5/5
MARIA SOBRERO

Maria

Sep 2025
Verified booking
5/5
Ramakrishna V

Ramakrishna

Sep 2025
Verified booking
5/5
Marina de Andrade Manso

Marina

Aug 2025
Verified booking
5/5
Anja Krüger

Anja

Aug 2025
Verified booking
5/5
Harold Ouellet

Harold

Aug 2025
Verified booking
5/5
Natascha Anderwald

Natascha

Aug 2025
Verified booking
5/5
André Grégoire

André

Aug 2025
Verified booking
5/5
Nicole Gehrmann

Nicole

Aug 2025
Verified booking
4/5
Ines Wilke

Ines

Aug 2025
Verified booking
5/5
Brigitte Maisenbacher

Brigitte

Aug 2025
Verified booking
4/5
JOSE R MATIAS NAVEDO

Jose

Aug 2025
Verified booking
4/5
Jason Mcstoots

Jason

Aug 2025
Verified booking
4/5
Uwe Manfred Schmidt

Uwe

Aug 2025
Verified booking
4/5
Sian Roberts

Sian

Aug 2025
Verified booking
4/5
Marie Christine Laviolette

Marie

Aug 2025
Verified booking
5/5
Matthew Willis

Matthew

Aug 2025
Verified booking
5/5
Zaida Lakotish

Zaida

Aug 2025
Verified booking
5/5
ANNA PERELLO CAPEL

Anna

Aug 2025
Verified booking
4/5
BERTHELOT VIRGINIE

Berthelot

Aug 2025
Verified booking
4/5
Walter Ellis

Walter

Aug 2025
Verified booking
5/5
Sjoukje Dijkman

Sjoukje

Aug 2025
Verified booking
5/5
Tatyana Yaroslavskaya

Tatyana

Aug 2025
Verified booking
4/5
Wendy Roloff

Wendy

Aug 2025
Verified booking
5/5
anais Desmeulles paratre

Anais

Aug 2025
Verified booking
5/5
Ingrid van mourik

Ingrid

Aug 2025
Verified booking
4/5
Sigrid Dalsgaard

Sigrid

Aug 2025
Verified booking
4/5
Sophie Merckx

Sophie

Aug 2025
Verified booking
5/5
Rene Arends

Rene

Aug 2025
Verified booking
5/5
Debra Musco

Debra

Aug 2025
Verified booking
5/5
Leslie Antiel

Leslie

Aug 2025
Verified booking
5/5
Jennifer Gomez

Jennifer

Aug 2025
Verified booking
5/5
Fanny lange

Fanny

Aug 2025
Verified booking
5/5
olga geli rispau

Olga

Aug 2025
Verified booking
5/5
Craig Keft

Craig

Aug 2025
Verified booking
5/5
Ronen Kupinske

Ronen

Aug 2025
Verified booking
5/5
Samantha Müller

Samantha

Aug 2025
Verified booking
5/5
Ronald Adrianus Nicolaas Gutte

Ronald

Aug 2025
Verified booking
5/5
deborah burchfield

Deborah

Aug 2025
Verified booking
5/5
Justin Heldsinger

Justin

Aug 2025
Verified booking
5/5
caroline diebold

Caroline

Aug 2025
Verified booking
4/5
Eve Frederique Boutin

Eve

Aug 2025
Verified booking
4/5
Ananda Campbell

Ananda

Aug 2025
Verified booking
5/5
Nathan Evers

Nathan

Aug 2025
Verified booking
4/5
Petra Utz

Petra

Aug 2025
Verified booking
4/5
Jaclyn Reyes

Jaclyn

Aug 2025
Verified booking
5/5
Angela Radomski

Angela

Aug 2025
Verified booking
5/5
Paul Adrian Sanchez

Paul

Aug 2025
Verified booking
5/5
Timothy Reynolds

Timothy

Jul 2025
Verified booking
5/5
Rebeka Valovičová

Rebeka

Jul 2025
Verified booking
5/5
Klaus-Dieter Feindt

Klaus-dieter

Jul 2025
Verified booking
4/5
Ileana Barber

Ileana

Jul 2025
Verified booking
5/5
Mary Crosby

Mary

Jul 2025
Verified booking
5/5
Forrest Tierney

Forrest

Jul 2025
Verified booking
5/5
Stephanie Leifheit

Stephanie

Jul 2025
Verified booking
5/5
Heinig, Bernd

Heinig,

Jul 2025
Verified booking
5/5
Laura Ferguson

Laura

Jul 2025
Verified booking
4/5
Kenzi Cherif Hassan Bahgat

Kenzi

Jul 2025
Verified booking
5/5
Holly Ife

Holly

Jul 2025
Verified booking
5/5
Natascha Leth Jørgensen

Natascha

Jul 2025
Verified booking
5/5
Jeffrey Moberg

Jeffrey

Jul 2025
Verified booking
4/5
Thomas Henry Vanthournout

Thomas

Jul 2025
Verified booking
5/5
Izabel Samson

Izabel

Jul 2025
Verified booking
5/5
yohann vuilemard

Yohann

Jul 2025
Verified booking
5/5
Tonya Gager

Tonya

Jul 2025
Verified booking
5/5
Gabriela Noriega

Gabriela

Jul 2025
Verified booking
5/5
Emily Murphy

Emily

Jul 2025
Verified booking
5/5
Heeb Ernst

Heeb

Jul 2025
Verified booking
5/5
Stéphanie Charriere

Stéphanie

Jul 2025
Verified booking
5/5
Luke Henderson

Luke

Jul 2025
Verified booking
5/5
Jill Downs

Jill

Jul 2025
Verified booking
5/5
Heather Smith

Heather

Jul 2025
Verified booking
5/5
Julie Shockley

Julie

Jul 2025
Verified booking
5/5
Melissa Didrickson

Melissa

Jul 2025
Verified booking
4/5
Andrea Grant

Andrea

Jun 2025
Verified booking
5/5
Frank Mastroianni

Frank

Jun 2025
Verified booking
5/5
KATHLEEN MURPHY

Kathleen

Jun 2025
Verified booking
5/5
Stacey Joseph

Stacey

Jun 2025
Verified booking
4/5
Volkmar Rudi  Straube

Volkmar

Jun 2025
Verified booking
4/5
Katherine Kraft

Katherine

Jun 2025
Verified booking
5/5
Lisa Carter

Lisa

Jun 2025
Verified booking
5/5
KATIE ALLEN

Katie

Jun 2025
Verified booking
5/5
Rita Seelig Ayers

Rita

Sep 2025
Verified booking
2/5
The experience was great. I did not like that I was forced to buy tickets to Bateaux Mouches to get tickets to the catacombs. Clearly you had tickets but I had to spend more than double the cost of the catacombs for something I didn't need or want.
Marco Brussen

Marco

Aug 2025
Verified booking
2/5
There were no tickets available for people under 18. Since we went there with our 16 year old daughter, I bought three adult tickets to make sure she could accompany us. Apparently she didn't need a ticket at her age but this was not clear from the website or booking process. So I could have saved a lot of money. The experience itself was satisfying though.
Tomasz Zimoch

Tomasz

Aug 2025
Verified booking
2/5
Unfortunately some people cannot behave nicely and present staff does not respond. It is a place where nearly 6mln people from different cemeteries in Paris are buried. Therefore people present / tourists in the catacombs should respect that place - however, behavior of some people is just bad.
Christina Bradley

Christina

Jul 2025
Verified booking
2/5
The lady working on the day was very unhelpful with my ticket until another man showed me where my tickets were. The lady made me leave the line because I showed the wring ticket. It would have been good to be provided clear instructions about the fact that whilst its a combined tour, the tours are nowhere remotely close to each other and there was not information on how to get from one location to the next. I found the whole experience disappointing.
Gary Johnson

Gary

Jun 2025
Verified booking
2/5
There were 3 of us. We spent over $200 for this tour and our 12 yr old granddaughter was not permitted an audio guide. Plus navigation of the audio guide was clumsy at best. Will not recommend this tour because of that.
Melanie Cotter

Melanie

Jun 2025
Verified booking
2/5
would be better to print them ahead of time instead of waiting until last minute.
Regan Folse Cronin

Regan

Sep 2025
Verified booking
1/5
This site is a SCAM!!!! There tickets are not real tickets and DO NOT work at venues. They also over charge double what the venue charges! I called and emailed with Headout to get a refund and they are refusing to help and not responding to emails. DO NOT PURCHASE TICKETS FROM THIS SITE! I had to get in touch with my bank and report them as fraud to get my money back.
Catalina Monserrat Fuentes Vásquez

Catalina

Sep 2025
Verified booking
1/5
I have already explained and I expect my full refund, 3 different people have told me that I could not pass because I did not have the Qr to pass, the application by all means I could not give me the Qr and talking to the support they say they never give the Qr as it is not necessary for this tourist attraction, because of their lack of information that if Qr is required to enter I have been screwed my last day in Paris and my money and time was spent, I request a full refund as it is not my fault this situation. Thank you
Stefan Uhlig

Stefan

Sep 2025
Verified booking
1/5
Hello Headout Team today WE we're Not able to Open the pdf links including our Tickets. Therefore the Access to our Tour INSIDE the catacombes of Paris was denied. We are very disappointed. In Addition to the Headout App i have installed the newest pdf Acrobat ON my Google Pixel 8 but Withpunkt success. Also the Chat and call in your helpdesk did Not Help us. As the booking was combined with the seine River Tour we have Not used the Tickets. Please Note that the River Tickets could been opened. So the failure was Not in my Phone. I therefore request a refund of the booking amount of 151,98 € EUR Best regards Stefan Uhlig
Analia Mariela Perez

Analia

Aug 2025
Verified booking
1/5
In order to enter I had to buy the tickets again, because they asked me for the QR that they never sent me, I tried to communicate with you first I was attended by a virtual chat lueho me deeivaton to an asiatente himano in Spanish and there I was cut or voero the call, I had no choice but to pay again but I was left without entry
Mirjam Van de Woord

Mirjam

Aug 2025
Verified booking
1/5
Tickets were notcgenaild. Constantly had to chat to finally get them. A voucher was sent but not accepted.
Florence COSTECALDE

Florence

Aug 2025
Verified booking
1/5
One ticket was unusable. The bar code was wrong. It took me 20 minutes to get in, even though there was no queue.
Tricia Campbell

Tricia

Aug 2025
Verified booking
1/5
At the catacombs I wasn't allowed in as they said my ticket wasn't valid. I showed the one in email and the one on the Headout app, both were identical and denied. They showed that it needed red lines on it which mine did not have. I was able to connect with the Headout staff to try to fix the problem. They saw that I purchased the catacombs and River cruise pack. They verified my booking ID number and that it showed not valid with them too. To their credit they tried there best. 3 staff talked to me and tried to fix it. Finally unable to fix it they said they would cancel the tickets, refund me and I would need to buy new tickets at the venues. The catacombs was sold out but I think them seeing that I was in the verge of tears, they allowed me to buy a ticket. From the conversation with Headout I knew my cruise ticket was cancelled. That venue allowed me to purchase a new one, no problem. I purchased the tickets on Aug. 8th for use on Aug. 10th. The 10th I was told I would be refunded, as I needed to rebut the tickets at the venues. It is now Aug. 15th and I have not yet received a refund from Headout. Please let me know when I can expect this to be refunded?
Selina Allemann

Selina

Aug 2025
Verified booking
1/5
We couldn't take part in the tour because Headout didn't send us valid tickets. According to ChatBot, we only needed the tickets from the app. This answer was wrong
Nancy rybeck

Nancy

Jul 2025
Verified booking
1/5
Don't rely on your ap. Send tickets by email. You said you did, but I didn't get them until after I asked, and after we had made other plans for the day. We raced across town when I found they had arrived, and arrived with four minutes to spare. Not comfortable.
Kelly Giles

Kelly

Jul 2025
Verified booking
1/5
Awful customer service, the chat just kept disconnecting. Phone number didn't work. Couldn't get into the event because they were not legit tickets. I requested refund and chat cut off so not sure if even getting refunded. Seems like a scam to me and pissed I am out $200.
Carolyn Crandall

Carolyn

Jun 2025
Verified booking
1/5
No one notified us that due to the strike there would be no tourist that day. We wasted over $50 and taxi rides to get there and to get back with without the ability to experience the catacombs. It was not just the wasted time but out of the $50 in cab rides to get there and back..
Maya-Sofie Zimmermann

Maya-sofie

Jun 2025
Verified booking
1/5
Unfortunately, I was unable to go on the experience due to a strike and only received this information on site. A notification in advance would have been nice.
Marc A Rawitt MD

Marc

Sep 2025
Verified booking
1/5
I was denied entry to catacombs with your tickets and reservation number please issue me a refund to my credit card
Frederic Rodrigue

Frederic

Aug 2025
Verified booking
1/5
I got a ticket for the catacombs and a ticket for the cruise, both at 2pm. I had to choose one of the two.
Miguel Meza

Miguel

Aug 2025
Verified booking
1/5
The local tour operator apparently cancelled the tour and didn't notify headout
Guia Raga Guiab

Guia

Aug 2025
Verified booking
1/5
Horrible customer support with the partner that sells the ticket. This is a scam or fraud.
Huber severine

Huber

Aug 2025
Verified booking
1/5
I was refused entry. You cheated me out of 300€. The tickets were fake!
Humberto Urita

Humberto

Jul 2025
Verified booking
1/5
I never receive my tickets to the catacombs
Heike Haselhorst

Heike

Jul 2025
Verified booking
1/5
The information about the audio guide and the catacombs themselves...
Jose M Caram

Jose

Jun 2025
Verified booking
1/5
Venue was closed due to employee strike.
Michael Waite

Michael

Jun 2025
Verified booking
1/5
Due to workers strike it was closed
Philip Olson

Philip

Jun 2025
Verified booking
1/5
The Catacombs were closed because they were on strike. Very disappointing.
Lukasz Lulczynski

Lukasz

Jun 2025
Verified booking
1/5
Trey are on strike so it was closed. It ruined my wifes visit in Paris cause she came here mainly to visit Catacombs
Desiree Green

Desiree

Jun 2025
Verified booking
5/5
The ease of entry for both experiences was excellent. The guided tour in the catacombs was very educational. The views on the River tour were perfect and it was good length.
Catherine Constance Karcher

Catherine

May 2025
Verified booking
5/5
The staff who checked us in were friendly and professional. The audio guide was informative. The catacombs were respectfully maintained and fascinating. Please note the stairs back to the living world are numerous and may be difficult for some.
Schmid Silvia Verena

Schmid

Apr 2025
Verified booking
5/5
Despite skepticism as to whether I would get the tickets in time, everything worked out and the tickets were on my e-mail in the morning. Catacombs mega impressive and Seine ride relaxing.
Susan Annette Burch

Susan

Apr 2025
Verified booking
5/5
Great experience! There are a lot of steps down and back up (spiral staircase)! Learned quite a bit about why Paris has the catacombs and how long they have been there.
Giles Kirshner

Giles

Apr 2025
Verified booking
5/5
I had a great experience with my guide Saeed! He was extremely knowledgeable not just regarding the Catacombs but Paris as a whole. Would recommend!
Laura Marie Thelen

Laura

May 2025
Verified booking
3/5
The history was interesting. Lines moved quickky. It wasnt really crowded inside, which was nice.
Monika AnetaVohl

Monika

May 2025
Verified booking
5/5
Punctual admission with the time slot ticket. Very good with audio guide.
Stefan Jacob

Stefan

Apr 2025
Verified booking
4/5
It was simply impressive
Alain Bullesfeld

Alain

Jun 2025
Verified booking
5/5
Headout's organization was perfect, with a small downside concerning the welcome given by the Catacombs staff.
Paul Charles Murray

Paul

Jun 2025
Verified booking
5/5
The experience met our expectations and hopes. No delays, no hassles, and it wasn't even crowded even though they were sold out on a Saturday. The staff permits only so many people into the Catacombes every 15 minutes and it makes for a comfortable experience, a peaceful walk and is very informative.
Carolina Daghetta

Carolina

May 2025
Verified booking
5/5
As a first thing, I must say that Paris is splendid. The catacombs are spectacular, impressive in a positive way. Experience that I highly recommend
Dawn Metters

Dawn

May 2025
Verified booking
5/5
Timed entry was great. Not very many people at once allowed our tour at our pace and didn't feel rushed. The audio tour was excellent. Would highly rexommend.
Thomas O'Regan

Thomas

May 2025
Verified booking
4/5
The ticketing process was great and the tour was very interesting and informative. This tour is not for everyone but it gave great insight into the history of Paris and pragmatic solution to several problems.
Deborah Hill

Deborah

May 2025
Verified booking
3/5
The tour of the catacombs was very interesting and educational. However, when we arrived, our tickets were not QR coded, so that required calling 2 different numbers quickly so we wouldn't miss our paid tour entry time. Not very well organized on your part. They told us that this happens all the time. The second number I called worked and they sent the correct tickets. Also, having to wait to get the tickets within 24 hours is not comfortable for the client who has already paid in advance. You need find a new way of providing the correct tickets much earlier to your clients. I had to call again when we arrived at the Seine River Cruise to get the correct QR codes sent to me. Very inconvenient and panic producing.... you need to do better.
Ruth DeRosa

Ruth

May 2025
Verified booking
5/5
In addition to the audio tour being interesting and informative, the staff were helpful and friendly, and the line moved quickly because they are well organized and run things well.
JULIE QUINN

Julie

May 2025
Verified booking
4/5
As we were English speaking people, it was wonderful to have the audio in our language and the history of the Catacombs is amazing. So worth the visit when in Paris
Petra Christiane Veit

Petra

May 2025
Verified booking
5/5
It went really well with ordering the tickets and also at the entrance. No waiting time and the catacombs are unique. But only those who are not afraid to look at skeletons.
Celine Ackermann

Celine

May 2025
Verified booking
4/5
What I liked best was that you could walk through the catacombs at your own pace and still get to know everything about the story thanks to the audio guide. So you could take enough time to look at everything in peace. I also like the fact that the audio guide is available in several languages. Furthermore, the information from the audio guide was understandable, informative and yet not too much.
Peggy Yvonne Schubert

Peggy

May 2025
Verified booking
5/5
Everything worked from start to finish and the catacombs of Paris are highly recommended. We were able to learn a lot through the audio guide.
Corinne Gardner

Corinne

May 2025
Verified booking
5/5
I bought these tickets for my daughters. They were both very moved by the historical aspects. However, I do not know why I was forced to pay for the boat excursion when purchasing the ticket for my 2nd daughter.
Wera Veronika Guldner

Wera

Apr 2025
Verified booking
5/5
It was good that we had already booked our tickets online. Admission was very organized and we were let in at the exact time we had booked. The tour was with an audio guide and that worked very well. The catacombs themselves are worth a visit. From us 5 stars
Marek Brust

Marek

Apr 2025
Verified booking
4/5
The best of using headout is that i could book a ticket for Catacombs many weeks in advance. And the Catacombs and Seine River Cruise were impressive.
Mary Zmigrodski

Mary

Apr 2025
Verified booking
5/5
Great and amazing tour. Tickets received in advance. Audio guide explained it all. The bone restoration was amazing and interesting
Stephen Pesci

Stephen

Apr 2025
Verified booking
4/5
Interesting your and nice neighborhood. App and ticket messaging is a bit complicated. It met my expectations. The bateaux Mouches was a challenge but all well I don't think these should be paired
Amelia Powers Gardner

Amelia

Apr 2025
Verified booking
4/5
Awesome experience and highly recommend! However, the ticketing was difficult. I had to download a pdf for each ticket separately and then take a screenshot of each one separately and then scan those. Would be much better if all tickets were on one pdf or you could scroll through them.
Michelle Dummermuth

Michelle

Apr 2025
Verified booking
3/5
It was very tedious with the tickets and it was unclear for a long time whether it would work at all If the tickets are only confirmed on the same day at 09:00 and then the idea is to be on site at 10:45, it is not possible depending on the route. When we were there, everything went as expected.
Brett Tucker

Brett

Apr 2025
Verified booking
5/5
Hi, we had a great time and our guide , Anthony, was extremely knowledgeable and made the tour very enjoyable. Thankyou.
Mimi Hume

Mimi

Jun 2025
Verified booking
5/5
Great guide: good instructions and information too!
Andrée Carignan

Andrée

Jun 2025
Verified booking
5/5
Kindness of the people who work there, respect for the premises and presentations
Robert Joneth

Robert

May 2025
Verified booking
5/5
I actually learned a great deal about French history and the catacombs
Jorge Amador

Jorge

May 2025
Verified booking
5/5
Clean, organized - just as nice as I expected. Allowed me to proceed at my own pace.
Valerie Petersen

Valerie

May 2025
Verified booking
5/5
Ticketing was easy, wait was minimal and the experience was fantastic.
Simone Petr

Simone

May 2025
Verified booking
4/5
Everything was great and worked out wonderfully
Kerri McKnight

Kerri

May 2025
Verified booking
5/5
Wonderful and moving experience
alejandro castro martinez

Alejandro

May 2025
Verified booking
5/5
very good tour and just the right time !
Joel Andrus

Joel

May 2025
Verified booking
5/5
Ease of booking online and timed entry
Harald Brauer

Harald

May 2025
Verified booking
5/5
As expected, everything worked out and you should take a look at it once.
Diane Nichols

Diane

May 2025
Verified booking
5/5
The self tour gave us time to read and understand the depth of history of the catacombs and the area.
Tanya Ford

Tanya

May 2025
Verified booking
5/5
Catacombs were amazing. Getting tickets straight after booking was handy as they preferred printed tickets over qrcode.
Christina Daniela Lehmann

Christina

May 2025
Verified booking
5/5
It all worked wonderfully!
Frank Bæksted

Frank

Apr 2025
Verified booking
5/5
Great journey and explanation of why the tunnels were dug
John W Powell

John

Apr 2025
Verified booking
4/5
The history behind it, and the ultimate solution to address problems
John Lucioni

John

Apr 2025
Verified booking
4/5
The ability to get tickets for an attraction that seemed to be sold out
Sandra Geiger

Sandra

Apr 2025
Verified booking
4/5
It was very nice. Just overpriced
Miss Janet Currins

Miss

Apr 2025
Verified booking
5/5
It was a really great experience, interesting and informative, started on time with no problems
Robin Johnson

Robin

Apr 2025
Verified booking
5/5
Well organized, clean tunnels.
Christine Weeks

Christine

Apr 2025
Verified booking
5/5
Excellent tour guide with vast knowledge of the history of the area. Was well-paced and informative tour!
David Lonsdale

David

Apr 2025
Verified booking
5/5
Very interesting venue. Very well organised
Cyrille Mascaud

Cyrille

Mar 2025
Verified booking
4/5
Audio guides could be tested before distribution
Werner Herkert

Werner

Mar 2025
Verified booking
4/5
Two great events, only the delivery of the tickets for the Seine cruise was a bit of a hassle
Alexander Gohmert

Alexander

Mar 2025
Verified booking
3/5
The rest was otherwise very impressive.
Tammy Mcdonald

Tammy

Mar 2025
Verified booking
5/5
Excellent tour great instructions would book through you again !
Sabine Loacker

Sabine

Mar 2025
Verified booking
3/5
I had to write them 3 times before i finally got my tickets!
Peter Wermuth

Peter

Mar 2025
Verified booking
4/5
It was a great experience, we can recommend it to others.
Steven Gordon

Steven

Mar 2025
Verified booking
4/5
The catacombs are great to see. Unlike anything I've seen before
Billion aurelia

Billion

Mar 2025
Verified booking
3/5
The location is magnificent, but the price is unjustified 70€ per person is exorbitant
Mónica Pons Achell

Mónica

Mar 2025
Verified booking
5/5
All very spectacular. The worst thing was having to go down so many stairs and that many things were closed.
Brock Armour

Brock

Jun 2025
Verified booking
5/5
Kelly Brady

Kelly

Jun 2025
Verified booking
5/5
Markus Anderlik

Markus

Jun 2025
Verified booking
5/5
Amy Staab

Amy

Jun 2025
Verified booking
5/5
Maria Albertha Aartsen

Maria

Jun 2025
Verified booking
4/5
Risto Kauhanen

Risto

Jun 2025
Verified booking
5/5
Susanne Wolff

Susanne

Jun 2025
Verified booking
5/5
Sharon Irwin

Sharon

Jun 2025
Verified booking
4/5
Sonja Lorenzen

Sonja

Jun 2025
Verified booking
5/5
Erkan Simsek

Erkan

Jun 2025
Verified booking
5/5
Ilona Wilhelm

Ilona

May 2025
Verified booking
5/5
Ramona Windhuis

Ramona

May 2025
Verified booking
5/5
Elad savion

Elad

May 2025
Verified booking
3/5
Rebecca Brown

Rebecca

May 2025
Verified booking
5/5
Heather Gschnell

Heather

May 2025
Verified booking
5/5
Benjamin Klamp

Benjamin

May 2025
Verified booking
4/5
Robert Laughton

Robert

May 2025
Verified booking
5/5
Alexis Hicks

Alexis

May 2025
Verified booking
5/5
Marilyn Strube

Marilyn

May 2025
Verified booking
5/5
Manon Bourassa

Manon

May 2025
Verified booking
3/5
Jörg Nordmann

Jörg

May 2025
Verified booking
3/5
Jorge Adonay Castillo Gonzalez

Jorge

May 2025
Verified booking
5/5
Jillian Meggs

Jillian

May 2025
Verified booking
5/5
Andrew Kirsteins

Andrew

May 2025
Verified booking
4/5
Michael Skerry

Michael

May 2025
Verified booking
5/5
Joel Guske

Joel

May 2025
Verified booking
5/5
Jamie Dyan Rhine-Eis

Jamie

May 2025
Verified booking
5/5
Daniel Larmigny

Daniel

May 2025
Verified booking
5/5
Margaret Nussbaum

Margaret

May 2025
Verified booking
5/5
Mandy Criado

Mandy

May 2025
Verified booking
5/5
Diane Reach

Diane

May 2025
Verified booking
5/5
Lisa Sherrin Margolin

Lisa

May 2025
Verified booking
5/5
José de Arimateia Neves Junior

José

May 2025
Verified booking
5/5
Pamela Vanessa Gomes Aldegalega Silva Carvalho

Pamela

May 2025
Verified booking
3/5
Samuel Goodall

Samuel

May 2025
Verified booking
4/5
Elaine Nadeau

Elaine

May 2025
Verified booking
4/5
Veronica Logue

Veronica

May 2025
Verified booking
5/5
Azusa Takeuchi

Azusa

May 2025
Verified booking
4/5
Nicole Probst

Nicole

May 2025
Verified booking
5/5
Sheryl Trask

Sheryl

May 2025
Verified booking
4/5
cyndie labarre

Cyndie

May 2025
Verified booking
5/5
Pat Howard

Pat

May 2025
Verified booking
5/5
Dolf Romp

Dolf

May 2025
Verified booking
4/5
Daniela Dusa

Daniela

May 2025
Verified booking
4/5
Thomas Moseley Hodge

Thomas

May 2025
Verified booking
4/5
Parthier geb.Erz Christine

Parthier

May 2025
Verified booking
5/5
Brenda wilson

Brenda

May 2025
Verified booking
5/5
Terry Skanes

Terry

May 2025
Verified booking
5/5
JoAnne Marie Fischer

Joanne

May 2025
Verified booking
5/5
Christin S Neff

Christin

May 2025
Verified booking
5/5
Jose Marie Sarmiento Valmoria

Jose

May 2025
Verified booking
5/5
Renata Kubiliene

Renata

May 2025
Verified booking
4/5
Kerstin Sprague

Kerstin

May 2025
Verified booking
3/5
GARCIA andré

Garcia

May 2025
Verified booking
4/5
Raelene Anne Bowtell

Raelene

May 2025
Verified booking
5/5
Viacheslav Chyzhov

Viacheslav

May 2025
Verified booking
4/5
Arnoud Louis Beekenkamp

Arnoud

May 2025
Verified booking
5/5
Karen Montague

Karen

May 2025
Verified booking
5/5
Silvia Tedoldi

Silvia

May 2025
Verified booking
3/5
Noelia Antonella Oyarzun

Noelia

May 2025
Verified booking
5/5
Christoph Greuter

Christoph

May 2025
Verified booking
5/5
BOUVIER Stephanie

Bouvier

May 2025
Verified booking
5/5
Jutta  Renate Glock

Jutta

May 2025
Verified booking
5/5
Megan E Clark

Megan

May 2025
Verified booking
5/5
Utkarsh Tripathi

Utkarsh

Apr 2025
Verified booking
5/5
Mateus Maida Paduelli

Mateus

Apr 2025
Verified booking
5/5
Elisabeth H.J. van Oijen

Elisabeth

Apr 2025
Verified booking
5/5
Sabine Soliman

Sabine

Apr 2025
Verified booking
5/5
Harold Ortiz

Harold

Apr 2025
Verified booking
5/5
Fabrice Dubois

Fabrice

Apr 2025
Verified booking
5/5
andrea capurro

Andrea

Apr 2025
Verified booking
5/5
Tora  Modgling

Tora

Apr 2025
Verified booking
5/5
Flügel Kerstin

Flügel

Apr 2025
Verified booking
5/5
Sina Ulrich

Sina

Apr 2025
Verified booking
4/5
Natalie Coleman

Natalie

Apr 2025
Verified booking
5/5
Kathrin Wiegand

Kathrin

Apr 2025
Verified booking
5/5
Diana Bolano Del Vecchio

Diana

Apr 2025
Verified booking
5/5
Peter Gutfeld

Peter

Apr 2025
Verified booking
5/5
Chantelle Anne Stedman Coveney

Chantelle

Apr 2025
Verified booking
4/5
Rosemarie reed

Rosemarie

Apr 2025
Verified booking
5/5
Patrick Costoiu

Patrick

Apr 2025
Verified booking
5/5
Lisa Franzese

Lisa

Apr 2025
Verified booking
5/5
Debbie Braham

Debbie

Apr 2025
Verified booking
4/5
Utkarsh Tripathi

Utkarsh

Apr 2025
Verified booking
5/5
Utkarsh Tripathi

Utkarsh

Apr 2025
Verified booking
5/5
Nancie Oxley

Nancie

Apr 2025
Verified booking
5/5
Rene Balz

Rene

Apr 2025
Verified booking
4/5
Michelle cote

Michelle

Apr 2025
Verified booking
5/5
Joshua Palmer

Joshua

Apr 2025
Verified booking
4/5
Caroline Anna Elisabet Stromberg

Caroline

Apr 2025
Verified booking
5/5
Ilona Falkenstern

Ilona

Apr 2025
Verified booking
3/5
Jose J Rivera Rodriguez

Jose

Apr 2025
Verified booking
5/5
Rebecca Huxley-Binns

Rebecca

Apr 2025
Verified booking
5/5
Joanna Petrykowska

Joanna

Apr 2025
Verified booking
3/5
Allison Chan

Allison

Apr 2025
Verified booking
4/5
Cynthia Jane Braly

Cynthia

Apr 2025
Verified booking
5/5
Christian Tobias Melzer

Christian

Apr 2025
Verified booking
5/5
Rafa? Bernacki

Rafa?

Apr 2025
Verified booking
5/5
Guylaine Marchand

Guylaine

Apr 2025
Verified booking
5/5
Eric Nelson

Eric

Apr 2025
Verified booking
5/5
Paul Haughey

Paul

Apr 2025
Verified booking
5/5
Damaris Zehnder

Damaris

Apr 2025
Verified booking
5/5
A-marie grangeon

A-marie

Apr 2025
Verified booking
4/5
Merry Hartrick

Merry

Apr 2025
Verified booking
4/5
Hanna Perry

Hanna

Apr 2025
Verified booking
5/5
Héluin Sandrine

Héluin

Mar 2025
Verified booking
5/5
Melanie Romeike-Weig

Melanie

Mar 2025
Verified booking
5/5
Janice Callant

Janice

Mar 2025
Verified booking
5/5
Stefan Otto Ehlert

Stefan

Mar 2025
Verified booking
5/5
Christina Cash

Christina

Mar 2025
Verified booking
5/5
Jennifer Rose Barker

Jennifer

Mar 2025
Verified booking
5/5
Axel Funke

Axel

Mar 2025
Verified booking
5/5
elles smits van Westen

Elles

Mar 2025
Verified booking
4/5
Mike Storch

Mike

Mar 2025
Verified booking
4/5
ALZINA Nathalie

Alzina

Mar 2025
Verified booking
5/5
J. de le Cluse

J.

Mar 2025
Verified booking
4/5
Utkarsh Tripathi

Utkarsh

Mar 2025
Verified booking
5/5
Urszula Deda-Bieroń

Urszula

Mar 2025
Verified booking
4/5
Margaret Moffett

Margaret

Mar 2025
Verified booking
5/5
Danielle Bentley

Danielle

Mar 2025
Verified booking
5/5
Christoph Delleré

Christoph

Mar 2025
Verified booking
3/5
William  Bowman

William

Mar 2025
Verified booking
5/5
Małgorzata Werys

Małgorzata

Mar 2025
Verified booking
3/5
Sara Gerow

Sara

Mar 2025
Verified booking
5/5
Toni Sykes

Toni

Mar 2025
Verified booking
5/5
Dana Krcalova

Dana

Mar 2025
Verified booking
4/5
Dona   Jacques

Dona

Mar 2025
Verified booking
5/5
Julie P Sittason

Julie

Mar 2025
Verified booking
5/5
Richard Bureau

Richard

Mar 2025
Verified booking
5/5
David Bupp

David

May 2025
Verified booking
2/5
Audio guide was terrible. There was no help available.
Maria Catharina Verdegaal

Maria

May 2025
Verified booking
2/5
I just wrote that I didn't get in because of a strike. Why do I get 2 emails to rate my experience?
HATTON CATHERINE

Hatton

Apr 2025
Verified booking
2/5
The tickets weren't the right ones and it's a pain to get the right ones from your services.
AIKATERINI KAREFYLAKI

Aikaterini

Apr 2025
Verified booking
2/5
Bryan Stephen Gear

Bryan

Jun 2025
Verified booking
1/5
I loved nothing, I was charged a combo ticket price in advance to guarantee our places. The CATACOMBS WERE CLOSED FOR 1 DAY STRIKE ON FRIDAY THE 13TH. WTF you are horrible. The whole experience soured my day. Like how can I have a non-refundable booking? But I'm getting a refund for my Catacomvs tickets? Like your policies don't even hold merit. Remove the Catacombs from your bookings, Fuck them. Make them lose business. They literally ruined my vacation today with the laziness hullshit they pulled. The Arc du Triomphe wasn't even fun because OF my morning at the BULLSHIT CATACOMBS was cancelled due to 1 DAY FRIGGIN STIRKE? WHO EXACTLY STRIKES FOR 1 DAY? How is that guaranteed access? Go unlock the damn door, and find a time machine. Because I had guaranteed entry at 11am, I did not enter, due to them not being Fucking open. I will never book here again, some of your bookings worked, but I even had trouble with my crazy horse tickets, because you wouldn't provide an actual Barcode ticket. Learn how to function properly before you start taking my money, and telling me things aren't cancellable. You have my money held up now, I cant go another day, I'm leaving Monday the 17th morning. I really hope the Catacombs close, and people stop going there. They are dickheads, and assholes. Wasted my whole morning, and ruined my entire rest of the day. Thank you for being less than good. -Bryan
Brett Cheetham

Brett

Jun 2025
Verified booking
1/5
We didn't get to experience the Catacombs as the site was closed due to a workers strike. Hopefully we will receive a refund.
Elizabeth Drummonds

Elizabeth

Jun 2025
Verified booking
1/5
Well, since the experience did not happen, I did not love anything about it. I was not informed via call, text, or email in advance and wasted time and money to get to the catacombs. I understand there is a strike and that's out of your control, but the lack of communication is well within your control. Also, I'm getting this email to give feedback and I haven't received a response from my email today when the tour didn't happen.
Tamara J Wall

Tamara

Jun 2025
Verified booking
1/5
The tour was canceled due to the strike. We were not informed ahead of time so we wasted $15 on a taxi because it was too far for us to walk. We could have received a simple text to inform us! We expect a full refund from this entire exercursion as the message was that someone get ahold of us in 1-2 minutes. We did not hear from anyone at Headout App. It is very discouraging since our time is so limited and this was booked months in advance. The next opening for a tour is only after we've already gone! We spent so much time organizing this and it has taken away from our trip! Very disappointing!
Deborah Wood

Deborah

Jun 2025
Verified booking
1/5
We arrived at the venue as directed only to find that the catacombs were closed due to a "social movement" (strike). The signage on the door said that all ticket holders would be reimbursed, but we have asked and received absolutely no response. I realize there is a no cancellation policy, but we did not cancel. The venue did.
Hervé L Devos

Hervé

Jun 2025
Verified booking
1/5
The workers in the catacombs are on strike, so there's no access, but the "customer service" of the local service provider and Headout don't reply, and certainly not in a timely manner, when the customer has urgent questions. Very, very disappointing.
Janet Savoie

Janet

Jun 2025
Verified booking
1/5
Nothing. The employees at the catacombs were on strike. We were refused entry. This was the 2nd day of the strike so I am annoyed that we were not told ahead of time.
KEVIN SCHINDLER

Kevin

Jun 2025
Verified booking
1/5
The Catacombs was closed due to worker/staff strike. Unable to rebook tour. I understand that our entry ticket cost is to be refunded to me.
Kevin John Lagan

Kevin

May 2025
Verified booking
1/5
You keep telling me about your partners problems with these tickets until too late. We had no tickets to go to the event I asked me at times to send them. I have opened up a dispute with credit card company. You may have sent them --when ??! who knows but we never received them and so we could not go. Bad issues with you folks as I had purchased them a week ago.
Ellesse jarman

Ellesse

May 2025
Verified booking
1/5
Travelled hours and plains for it to be cancelled with a sign on the door. No email nothibg and onky a partial refund.JOKE.
Robert Adie

Robert

May 2025
Verified booking
1/5
We travelled acrosed Paris, took 2 metros and a bus, only to find out there was a one day labour strike. Not only did I miss the only opportunity I have in my life to go, I wasted half a day of time that I could have been doing something else. You should have informed us it was closed. You obviously have our email address.
Dirk Schröder

Dirk

May 2025
Verified booking
1/5
The catacombs were closed that day and the organizer or the Headout team did not inform us. We have not yet received a reply to our email.
Alexander Weinberger

Alexander

May 2025
Verified booking
1/5
This has completely failed. And the money was promised to be refunded within 3 weeks. The whole trip was for nothing....
Malte Christoph Plato

Malte

Apr 2025
Verified booking
1/5
They only debited the tickets on April 16 - the date the tour should have started - and said yes - as we were of course already on vacation, we looked for another option. Either you say yes or no, but to suddenly say yes about 1 week after booking, cancel and then ask how it was is pretty cheeky. Dr. med. M Plato
Hasan emrah görken

Hasan

Apr 2025
Verified booking
1/5
I wrote to you on the application as well, you said there would be a guide there and it would come, but it didn't come until the last moment. So if it doesn't seem too funny, why don't you give me information
Sarah Dalrymple

Sarah

Apr 2025
Verified booking
1/5
I didn't even get to experience this, as my ticket was not valid and I didn't have the right one. I also could not reach a human being to rectify this, and the chatbot is completely useless. I will be seeking a refund through the company, or my bank if it comes to that.
Olga Ghazaleh

Olga

Mar 2025
Verified booking
1/5
The museum was closed, we were not informed ahead of time, took a taxi to get there and accrued an extra expense just to see a sign close due to strike.
Johnee L Miller

Johnee

Mar 2025
Verified booking
1/5
I am VERY DISAPPOINTED in your services. I mistakenly chose a date too early for my trip to Paris. When I discovered my mistake, I tried to notify you within several minutes if making the booking, but it was too late to cancel. I paid you for a tour I couldn't use.  You should realize that, especially with online bookings, there is the high probability of a mistake. And, therefore, you should have a way to cancel the booking before it takes place.  I hereby request a full refund for the booking that I DID NOT USE. This would go a long way to improve my impression of your company, as well as avoiding any negative reviews.  With respect,  Johnee Miller 
Gobet véronique, Hélène

Gobet

Mar 2025
Verified booking
1/5
Good evening, I'm sorry but unfortunately I couldn't make it to this outing!!! I missed my plane. I tried to contact you to see if it was possible to reschedule it for me? I couldn't get through! I made the excursion today of the tower efel, I had to go up to the last floor, it was compromised in the price. Bad luck, it was closed! The guide told me that you would refund the difference? I took 3 excursions with you. If it's possible to reschedule the catacombs I'd be delighted! 😀 I'm in Paris again tomorrow. Sincerely
Sarah Rall

Sarah

Mar 2025
Verified booking
1/5
Got tickets for the catacombs. Did not get tickets for the river cruise. They were blank. Tried to get this fixed and got no reply
VESA CRISTIAN ALIN

Vesa

Mar 2025
Verified booking
1/5
There was a strike on 14.03.2025 and access was prohibited, the doors being closed. I was not notified. Now I am waiting to receive the money back that I paid for the ticket.
Armin Wolfgang Wüst

Armin

Mar 2025
Verified booking
1/5
The event did not take place as planned. There was a strike. This notice was written on the door of the catacombs. Please transfer the amount of the tickets back. This was also announced on the notice.
Barbion Ellen

Barbion

Jun 2025
Verified booking
1/5
There was strike so hellishly nothing seen it was closed
Denis Bourbeau

Denis

Jun 2025
Verified booking
1/5
The tour was cancelled without notice or explanation. We are awaiting a full refund.
Juan Alfonso Cordero Arias

Juan

Jun 2025
Verified booking
1/5
I want my money back
Bobbi Jo Borders

Bobbi

Jun 2025
Verified booking
1/5
Closed due to strikes and NO communication before arriving
Olivia D'acunto

Olivia

Jun 2025
Verified booking
1/5
I couldn't do the event I paid for because it was closed and I'm not getting my money back
Cyril John

Cyril

Jun 2025
Verified booking
1/5
It was closed .. I had to travel in 2 different trins tomreqxh there
Alison Martin

Alison

Jun 2025
Verified booking
1/5
The venue was closed due to strike. I emailed about rescheduling but never heard back.
Heather Kenealy

Heather

Jun 2025
Verified booking
1/5
Catacombs were closed. We want a refund
Katherine VIEfam

Katherine

Jun 2025
Verified booking
1/5
impossible to use due to a strike that prevented those registered for the tour from taking it!
Katharina Löffelhardt

Katharina

Jun 2025
Verified booking
1/5
There was a strike in the catacombs. Admission was not possible.
JAMES DAW

James

Jun 2025
Verified booking
1/5
Hi there. Venue was closed on our booked day. Awaiting your response for a refund please.
Croe Jan

Croe

May 2025
Verified booking
1/5
I was Working trouble (greve) - no entry possible
albertus nicolaas reits

Albertus

May 2025
Verified booking
1/5
Due to a strike, the catacombs were closed this week. Would like the money back.
Dan Robert Hathaway

Dan

May 2025
Verified booking
1/5
We showed up for our tour and the catacombs were closed. Reached out to support but never hear back regarding a refund.
Bonanomi Andrea

Bonanomi

May 2025
Verified booking
1/5
The catacombs were closed. Nothing was communicated and no reimbursement was made. 258€!!!! Lost
Chad Bateman

Chad

Apr 2025
Verified booking
1/5
The venue was closed after traveling it due to strike
Robert McCahill

Robert

Apr 2025
Verified booking
1/5
I ended up paying for four tickets when I only needed two. I won't be using Headout again.
Veronica Pleskach

Veronica

Mar 2025
Verified booking
1/5
The catacombs were closed with no notice. They said I would get a refund in two weeks
Eleanor Insley

Eleanor

Mar 2025
Verified booking
1/5
My tour was cancelled and no one has been able to talk to me other than a chatbot.
Jan McCloud

Jan

Mar 2025
Verified booking
1/5
The staff were on strike and it was closed so I paid for the tickets but wasn't allowed in
Jason Preston

Jason

May 2025
Verified booking
1/5
Lars Djernes

Lars

May 2025
Verified booking
1/5
Auður Ýr

Auður

May 2025
Verified booking
1/5
Mia Montoya

Mia

May 2025
Verified booking
1/5
Alaa Alnaqi

Alaa

Apr 2025
Verified booking
1/5
Pail Artur

Pail

Apr 2025
Verified booking
1/5
Karim Otman Da Silva

Karim

Mar 2025
Verified booking
5/5
There was little queuing at the catacombes and to go to the river Seine which was a 20 minute bus ride away from the catacombes had no pressure about it as one could go on any boat tour that left every half an hour until night time.
Shannon Gibbons

Shannon

Feb 2025
Verified booking
5/5
I was really thankful for the recorded information we could listen to as we traveled through the Catacombs. Took my family through - 54, 49, 22, 16 and 16. We ALL learned something about this important underground location.
nick wilson

Nick

Feb 2025
Verified booking
5/5
Very simple to purchase the tickets , would be better if you could add them to Google wallet, had to faff about with the email getting screenshots to avoid delay at the entrance. The experience of the catacombs was excellent, but probably wouldn't do it again. Be warned 130 spiral staircase on the way down and 86 on the way up. Ground in the passageways is a little uneven in places and low roofs.
Christina Kennelly

Christina

Dec 2024
Verified booking
5/5
We toured the Paris Catacombs with tour guide Jonny on Christmas Eve. He was so much fun to talk to and gave us information in a way that made it so very interesting and easy to follow despite our fatigue from flying into France that morning.
Petoud Joelle

Petoud

Mar 2025
Verified booking
5/5
Everything. It was a great discovery.
victor morales

Victor

Feb 2025
Verified booking
5/5
An unforgettable experience And all organized
Michele Dutter

Michele

Feb 2025
Verified booking
5/5
Impressive!!, superb experience!!
Fabrice Gawinkowski

Fabrice

Feb 2025
Verified booking
4/5
The catacombs, a place under Paris that questions, surprises and mystifies....
Heidi Birkebæk

Heidi

Jan 2025
Verified booking
5/5
An experience out of the ordinary. Very good audio and explanations. Highly recommended!
Matthew D Mauch

Matthew

Jan 2025
Verified booking
5/5
All went as expected. Seamless. Hassle free.
Xabier Ansa Isasa

Xabier

Jan 2025
Verified booking
5/5
Easy to find the site and access. The spectacular catacombs were worth seeing.
Toquant épouse Bosset Claire

Toquant

Jan 2025
Verified booking
5/5
Very well organized and easy-to-use application
L.L. Venne

L.l.

Jan 2025
Verified booking
5/5
Despite many warnings about fake tickets, oonour first time through Head Out worked super!
Fernando Carrizales Sánchez

Fernando

Dec 2024
Verified booking
5/5
An unparalleled and unique experience. Thank you
Jeremy Smith

Jeremy

Mar 2025
Verified booking
3/5
The guide was a little unsure of historical details and relied on the wow factor of the skeletal remains and some stone sculpture in the catecombs. I expected a detailed serious history journey for €158. I did not receive that but received instead a learnt off script. Answers of questions outside of that script were unsatisfactory.
Myra Gloria Jacob

Myra

Mar 2025
Verified booking
5/5
I thought that the information presented in the catacombs was well done, and the audio guide was very helpful.. One suggestion: please warn people that they will need to walk 130 steps down and 130 steps up. That's it. For the rest, the visit was excellent! I will definitely recommend the visit to friends and acquaintances, with the caveat about the steps. :-)
Jodie Maree Andrews

Jodie

Mar 2025
Verified booking
4/5
The tour was well organised and easy to participate in. Complimentary headsets gave interesting and informative information. If you suffer with asthma, i would recommend ensuring you have a ventolin.
Martin Ulrich Oliver Werner

Martin

Feb 2025
Verified booking
5/5
Entry on time and well organized. A possibility to deposit backpacks and bags would be nice. All the staff were very friendly. The individual stations are very well illustrated and explained in detail via the audio guide. You have to take your time and let the site sink in. Very impressive and an absolute must.
Kirsty Stone

Kirsty

Feb 2025
Verified booking
4/5
Easy to find, queue wasn't too big, the experience itself was interesting seeing all the bones, very different from a usual tourist attraction, not something I could do again I think once is enough
James Seton

James

Feb 2025
Verified booking
5/5
Very interesting and different site to visit in Paris. Easy to find and a short hop on the Metro from central Paris. Well organized entry and would recommend the audio guide to get the best from the experience.
Maria McNiff

Maria

Feb 2025
Verified booking
5/5
Easy to buy the ticket, the ticket was downloaded onto my phone in 24 hours and we were able to enjoy skipping the line with a timed entry.
Matthew Cozens

Matthew

Feb 2025
Verified booking
5/5
Very well organised tour. The self tour guides worked perfectly and were easy to use. Such an unbelievable place to visit, its a real must while in Paris. Great value for money too.
Peter Goossens

Peter

Feb 2025
Verified booking
5/5
Beziek to Catacombs is, except occasionally a bit macabre, wonderfully impressive! Audioguide very good. Truly unique to experience that 120 steps below "ordinary" Paris there is still so much to see!
Leisha Olesch

Leisha

Feb 2025
Verified booking
3/5
We were supposed to receive 4 downliable tixs for the catacombs and river seine cruise. Only 1 catacombs ticket came and 0 river cruise tixs. We had to purchase new river cruise tixs. That cost me an additional)40.
Jack Collins

Jack

Feb 2025
Verified booking
3/5
It was the catacombs; absolutely incredible to see a real eerie sense. Very pleased we went. It was an absolutely tiny section when you think they sprawl for over 300miles e.g There are 15 short audio play points in total. Feels longer walking up and down the 20 metres of spiralling staircase. You're not allowed a pram inside and they won't let you store a folded pram in the plentiful space where they hand out the audio guides so we had to pay a cafe across the road €5 to look after it.
Evan Foster

Evan

Jan 2025
Verified booking
5/5
It is such a unique experience. The audio guides significantly enhance the experience and the understanding of the venue. Definitely worth doing.
Donna Marie Kabatek

Donna

Jan 2025
Verified booking
4/5
Easy to find and use the tickets - better than I expected. The Catacombs themselves were very interesting. Overall great!
Lynne Turnbull

Lynne

Mar 2025
Verified booking
5/5
Easy to navigate the website, the catacombs were very interesting and the audio guide most helpful! Highly recommend!
Michael Coulson

Michael

Mar 2025
Verified booking
5/5
Saeed was excellent and clearly loved the history and the topic!
Cara West

Cara

Mar 2025
Verified booking
5/5
Awesome. My daughter loved it. Staff very helpful
Christina Gell

Christina

Mar 2025
Verified booking
5/5
Catacombs were an awesome experience
Cronauer Roy Mark

Cronauer

Mar 2025
Verified booking
5/5
Everything was uncomplicated and went quickly...headout gladly again!
Lyn Martel

Lyn

Mar 2025
Verified booking
5/5
Making the reservation was easy and when we arrived it was very fluid- we didn't wait and everything went smoothly.
Ccpm van heesbeen

Ccpm

Mar 2025
Verified booking
4/5
We got that which was offered
Trish Ellis

Trish

Mar 2025
Verified booking
4/5
Ticketing was good, easily saved to the wallet
Constanze Schulz-Blazevic

Constanze

Mar 2025
Verified booking
5/5
A very special atmosphere in the catacombs.
John Dunne

John

Mar 2025
Verified booking
5/5
Fantastic experience 👏🏼 highly recommended
Amy Nichilo

Amy

Feb 2025
Verified booking
5/5
We had a great tour guide, who had funny and interesting stories to tell about the catecombs!
Timothy Smith

Timothy

Feb 2025
Verified booking
5/5
The endless tunnels, the amount of bones really can't be understood without seeing them. The history is so amazing!!
Ricardo Gaße

Ricardo

Feb 2025
Verified booking
4/5
It was fun. But the ticket was far too expensive here.
STERN Taramarcaz Dominique

Stern

Feb 2025
Verified booking
4/5
Good welcome. Very good visit.
Rachel Preston

Rachel

Feb 2025
Verified booking
4/5
The audio guide was clear and we could take our time walking through. Timed entry means it was never crowded.
Yvonne Lorenz

Yvonne

Feb 2025
Verified booking
5/5
Thanks to the audio guide, you are well informed about the history. Very worth seeing
Tina Lalonde

Tina

Feb 2025
Verified booking
5/5
Fun attraction!!! We enjoyed it!!!
Patrick Dohet

Patrick

Feb 2025
Verified booking
5/5
Everything looked very 8interesting,
Nabaoui Redouane

Nabaoui

Feb 2025
Verified booking
4/5
History of the places and treatment of burials of the dead in Paris
Christine OSullivan

Christine

Jan 2025
Verified booking
5/5
Such a wonderful insight into centuries past was very moving and certainly well worth the tour
STEPHANIE HOUDE

Stephanie

Jan 2025
Verified booking
5/5
I loved everything about it and the experience was great!!! I highly recommend it!
Surin K Sandhu

Surin

Jan 2025
Verified booking
5/5
It was such an unique experience.
Andrea Gonzalez

Andrea

Jan 2025
Verified booking
5/5
Everything was perfect & historical & haunting to see!
Carrie McGraw

Carrie

Jan 2025
Verified booking
5/5
Great tour guide! Well timed and organized!
Isabel Landazabal

Isabel

Dec 2024
Verified booking
4/5
Something different, but far too expensive!
Arie van Dijk

Arie

Dec 2024
Verified booking
4/5
It was very impressive never knew so many people were buried there
Maree Stenson

Maree

Dec 2024
Verified booking
5/5
Really interesting view of what happened underneath Paris
Ruth Brown

Ruth

Dec 2024
Verified booking
5/5
I liked the audio guide and boring able to do the experience at our own pace.
Kira-Marie Buchinger

Kira-marie

Mar 2025
Verified booking
4/5
Helen Hammond

Helen

Mar 2025
Verified booking
4/5
Bernardo Filipe Franco Carapau

Bernardo

Mar 2025
Verified booking
5/5
André Emílio Bruno Silva

André

Mar 2025
Verified booking
5/5
LE VACON Gérard

Le

Mar 2025
Verified booking
5/5
Victor Mann Grey Chiles

Victor

Mar 2025
Verified booking
5/5
Susan anderson

Susan

Mar 2025
Verified booking
4/5
Ingrid Frieda Gertrud

Ingrid

Mar 2025
Verified booking
5/5
Dirk Weisser

Dirk

Mar 2025
Verified booking
5/5
Jack Hruza

Jack

Mar 2025
Verified booking
5/5
LAROCHE PHILIPPE

Laroche

Mar 2025
Verified booking
5/5
Amanda L Hernandez Fernandez

Amanda

Mar 2025
Verified booking
5/5
Nigel Karslake

Nigel

Mar 2025
Verified booking
4/5
Amanda Pritters

Amanda

Mar 2025
Verified booking
5/5
Trevor Sherman

Trevor

Mar 2025
Verified booking
5/5
Johanna Punz

Johanna

Mar 2025
Verified booking
5/5
Hugo Chacon Navarro

Hugo

Mar 2025
Verified booking
5/5
David Lindblad

David

Mar 2025
Verified booking
5/5
Bradley Kangas

Bradley

Mar 2025
Verified booking
4/5
Giorgia Cacciamani

Giorgia

Mar 2025
Verified booking
5/5
Nicholas Michael Beltran

Nicholas

Mar 2025
Verified booking
5/5
Gabriel Sánchez León

Gabriel

Mar 2025
Verified booking
5/5
giovanna brandão silva

Giovanna

Mar 2025
Verified booking
5/5
Martin de Waal

Martin

Mar 2025
Verified booking
4/5
Jacqulyn arenth

Jacqulyn

Mar 2025
Verified booking
5/5
Betty Lachere

Betty

Mar 2025
Verified booking
4/5
Jean-Sébastien Besner

Jean-sébastien

Mar 2025
Verified booking
5/5
Matias Ariel Frischman

Matias

Mar 2025
Verified booking
5/5
mark halbert

Mark

Mar 2025
Verified booking
5/5
Ryota Watanabe

Ryota

Mar 2025
Verified booking
5/5
Laurence Baconnais

Laurence

Mar 2025
Verified booking
4/5
Esther Cron

Esther

Mar 2025
Verified booking
5/5
Julia Ehrlich

Julia

Mar 2025
Verified booking
5/5
Patrik Frankovic

Patrik

Mar 2025
Verified booking
5/5
Fofana Sayon

Fofana

Mar 2025
Verified booking
5/5
Melanie Webb

Melanie

Mar 2025
Verified booking
5/5
DURANTY PROUHET Christelle

Duranty

Mar 2025
Verified booking
4/5
Thomas Capune

Thomas

Mar 2025
Verified booking
5/5
Jacques Merlant

Jacques

Mar 2025
Verified booking
4/5
NATALIE WARD

Natalie

Feb 2025
Verified booking
5/5
Nadine Prisching

Nadine

Feb 2025
Verified booking
4/5
Erdas hasan

Erdas

Feb 2025
Verified booking
5/5
Borgny Janet Stueland

Borgny

Feb 2025
Verified booking
4/5
Stefan Bien

Stefan

Feb 2025
Verified booking
3/5
BROCHOT Aélia

Brochot

Feb 2025
Verified booking
4/5
Cheree Archibald

Cheree

Feb 2025
Verified booking
5/5
Herrera Bolaños wolfan stiven

Herrera

Feb 2025
Verified booking
5/5
Martina Stuefer

Martina

Feb 2025
Verified booking
5/5
Alex Heller

Alex

Feb 2025
Verified booking
5/5
Andreas Baer

Andreas

Feb 2025
Verified booking
5/5
Carole Harrow

Carole

Feb 2025
Verified booking
5/5
ROUZAUD PHILIPPE

Rouzaud

Feb 2025
Verified booking
4/5
Marchiani Fabiana

Marchiani

Feb 2025
Verified booking
5/5
Carl Hester

Carl

Feb 2025
Verified booking
5/5
GAUCHER HERVE

Gaucher

Feb 2025
Verified booking
3/5
stephanie ripp

Stephanie

Feb 2025
Verified booking
5/5
Andrew Mansfield

Andrew

Feb 2025
Verified booking
5/5
Shannon Gregg

Shannon

Feb 2025
Verified booking
4/5
Mark Buttimer

Mark

Feb 2025
Verified booking
5/5
Leigh-Jayne Hunt

Leigh-jayne

Feb 2025
Verified booking
5/5
Patrick soltani

Patrick

Feb 2025
Verified booking
4/5
Da Silva Mathieu

Da

Feb 2025
Verified booking
4/5
Gabriela orozco

Gabriela

Feb 2025
Verified booking
5/5
Oscar cordero pradel

Oscar

Feb 2025
Verified booking
5/5
Jean-Marc LE GRAND

Jean-marc

Feb 2025
Verified booking
5/5
Nancy Easterbrook

Nancy

Feb 2025
Verified booking
5/5
Rouzaud Cecile

Rouzaud

Feb 2025
Verified booking
4/5
Paul Thompson

Paul

Feb 2025
Verified booking
5/5
Christen Plotner Bird

Christen

Feb 2025
Verified booking
5/5
Anne lyse Johnson

Anne

Feb 2025
Verified booking
5/5
David Boullie

David

Feb 2025
Verified booking
5/5
Deirdre Jackson

Deirdre

Feb 2025
Verified booking
4/5
Nicolas Allegro Martinez

Nicolas

Feb 2025
Verified booking
5/5
Valentin Tomescu

Valentin

Feb 2025
Verified booking
5/5
Mikolaj Adamiuk

Mikolaj

Feb 2025
Verified booking
4/5
Tomasz Andrzej Trzpis

Tomasz

Feb 2025
Verified booking
5/5
Perrine Cazalot

Perrine

Feb 2025
Verified booking
5/5
Anna Prandzioch

Anna

Feb 2025
Verified booking
5/5
Clapsan Adina

Clapsan

Feb 2025
Verified booking
4/5
JOINEAU Ludivine

Joineau

Feb 2025
Verified booking
5/5
Daniel Holmes

Daniel

Feb 2025
Verified booking
4/5
Greg Dick

Greg

Feb 2025
Verified booking
4/5
CHAN FEIYU

Chan

Feb 2025
Verified booking
5/5
RAMAN LAMA

Raman

Feb 2025
Verified booking
5/5
Dave Thacker

Dave

Feb 2025
Verified booking
5/5
FAYOLLE Patrick

Fayolle

Feb 2025
Verified booking
5/5
Nadia Berset

Nadia

Feb 2025
Verified booking
4/5
Brooke Brooks

Brooke

Feb 2025
Verified booking
4/5
Paul Noonan

Paul

Feb 2025
Verified booking
5/5
Monica Silvia Estrella

Monica

Feb 2025
Verified booking
5/5
Nathalie Lemoine

Nathalie

Feb 2025
Verified booking
5/5
Danijela Horvat

Danijela

Feb 2025
Verified booking
5/5
robert  van den heuvel

Robert

Feb 2025
Verified booking
4/5
Juan Carlos Sellerier

Juan

Feb 2025
Verified booking
5/5
Christina Furmanowski

Christina

Feb 2025
Verified booking
4/5
Mirko Woßeng

Mirko

Feb 2025
Verified booking
5/5
rullier Patricia

Rullier

Feb 2025
Verified booking
4/5
Marijke Van Geel

Marijke

Feb 2025
Verified booking
4/5
AMH Goossens

Amh

Feb 2025
Verified booking
5/5
Aviana Langford

Aviana

Feb 2025
Verified booking
5/5
Martha Tuthill

Martha

Feb 2025
Verified booking
4/5
Sophie Kosinski

Sophie

Feb 2025
Verified booking
5/5
Mark Groves

Mark

Feb 2025
Verified booking
5/5
Marlies Mack

Marlies

Jan 2025
Verified booking
5/5
Parker Rawlinson

Parker

Jan 2025
Verified booking
5/5
Tina Koch

Tina

Jan 2025
Verified booking
4/5
Frank Landskron

Frank

Jan 2025
Verified booking
4/5
Mark Gibbs

Mark

Jan 2025
Verified booking
4/5
Karen Heaney

Karen

Jan 2025
Verified booking
5/5
Ionescu Mirela Raluca

Ionescu

Jan 2025
Verified booking
5/5
LE BOUDOUIL Alain

Le

Jan 2025
Verified booking
4/5
Kayla-Jade Severi

Kayla-jade

Jan 2025
Verified booking
5/5
Jonas Corfitz Severinsen

Jonas

Jan 2025
Verified booking
5/5
Teagan Neish

Teagan

Jan 2025
Verified booking
4/5
Jennifer Monto

Jennifer

Jan 2025
Verified booking
5/5
Nicholas Parker

Nicholas

Jan 2025
Verified booking
5/5
Claire chalaye

Claire

Jan 2025
Verified booking
5/5
Judith Catherine Duthie

Judith

Jan 2025
Verified booking
5/5
Jean-Claude Franck

Jean-claude

Jan 2025
Verified booking
4/5
Ross Collins

Ross

Jan 2025
Verified booking
5/5
Marco Ferrari

Marco

Jan 2025
Verified booking
4/5
Steven DeLong

Steven

Jan 2025
Verified booking
5/5
Van de moortele Loan

Van

Jan 2025
Verified booking
5/5
Tehmina Tanwir

Tehmina

Jan 2025
Verified booking
4/5
Benmeziani Farida

Benmeziani

Jan 2025
Verified booking
4/5
Susan Tavener

Susan

Jan 2025
Verified booking
4/5
Oseas González Cervantes

Oseas

Jan 2025
Verified booking
4/5
Alexis Carrasquillo Nieves

Alexis

Jan 2025
Verified booking
5/5
Mary p jewell

Mary

Jan 2025
Verified booking
5/5
Kelly Overshiner

Kelly

Jan 2025
Verified booking
5/5
Ulrich Karl Heins Walter Helms

Ulrich

Jan 2025
Verified booking
3/5
SEBASTIAN AUGUSTE

Sebastian

Jan 2025
Verified booking
5/5
PETRY CORINNE

Petry

Jan 2025
Verified booking
5/5
JOSE WILFREDO JIMENEZ CASTELLANOS

Jose

Jan 2025
Verified booking
5/5
Marzena  Allen

Marzena

Jan 2025
Verified booking
3/5
Michael van den Berg

Michael

Jan 2025
Verified booking
5/5
Joeri De Bruijn

Joeri

Jan 2025
Verified booking
5/5
Jason Stuart Robinson

Jason

Jan 2025
Verified booking
5/5
Filippo bacci

Filippo

Jan 2025
Verified booking
5/5
Olga Cristal Ortiz Munoz

Olga

Jan 2025
Verified booking
5/5
Jeanine Drößler

Jeanine

Jan 2025
Verified booking
5/5
Jimmy GODINEAU

Jimmy

Jan 2025
Verified booking
5/5
Jeremy Fry

Jeremy

Jan 2025
Verified booking
5/5
Tessari Giorgio

Tessari

Jan 2025
Verified booking
4/5
lamy marie laurence

Lamy

Dec 2024
Verified booking
5/5
Durga Naga Raju Karicharla

Durga

Dec 2024
Verified booking
5/5
Richard Mercado

Richard

Dec 2024
Verified booking
5/5
Kevin Javier Illescas Torres

Kevin

Dec 2024
Verified booking
5/5
Benjamin de Carli

Benjamin

Dec 2024
Verified booking
5/5
Boanerges Laureano Cruz Solis

Boanerges

Dec 2024
Verified booking
5/5
Javier Beut

Javier

Dec 2024
Verified booking
4/5
Delphine de Balbine

Delphine

Dec 2024
Verified booking
5/5
Inge van Stiphout

Inge

Dec 2024
Verified booking
5/5
Anna Carmen Diez

Anna

Dec 2024
Verified booking
4/5
Fatiha Aniba

Fatiha

Dec 2024
Verified booking
5/5
Kevin Chagnon

Kevin

Dec 2024
Verified booking
4/5
Elizabeth Gannaway

Elizabeth

Dec 2024
Verified booking
5/5
Mats Johannes Wiborg

Mats

Dec 2024
Verified booking
5/5
Serhan Günes

Serhan

Feb 2025
Verified booking
2/5
My ticket for the boat trip did not show up so that I had to buy a ticket at the counter which cost me 19€. I'm asking tonreimburse that amount. Thanks, Serhan
sylviane GOGUEY

Sylviane

Dec 2024
Verified booking
2/5
Your rate is not justified, no advantage, treatment like people who paid the normal rate.
Eva Kristin Lücke

Eva

Mar 2025
Verified booking
1/5
The catacombs were closed on the booked day due to a strike. We were not informed about this but stood in front of closed doors! Then we wanted to do the boat trip. But the tickets were not available in the app! Just disappointed.
Maya Nussbaum

Maya

Mar 2025
Verified booking
1/5
My tickets for the Seine Cruise did not work, and the employee told me this is an issue often occuring with your company. This is very disappointing as I missed out on half of my ticket offer. If I only wanted to visit the catacombs, I would have gotten a ticket only for that, and paid less. I would like a refund, if possible.
Rasha Mando

Rasha

Mar 2025
Verified booking
1/5
Also realized that if I had booked the tours on my own I would've saved money and time. You charge a lot for your service
Talbot Arnaud

Talbot

Mar 2025
Verified booking
1/5
On the booking site, the entrance fee was 40 euros, even for children. However, children's admission is 12 euros. It's simply disgraceful and a great rip-off!
Poisson Eric

Poisson

Mar 2025
Verified booking
1/5
You don't respect your prices at the ticket office vs prices advertised on the site. Even when we report it by email, the response is insufficient (aps batobus). The person who replied did not read the request or did not have the ability to understand it. Prtt well explained and in clear terms. In addition, I had to install your app to see the bad bars in the catacombs. In short, a horrible experience that I wouldn't recommend to anyone!
Rebecca Radmore

Rebecca

Mar 2025
Verified booking
1/5
I couldn't make it that day (i felt sick) so i cancelled but couldnt get my money back. so I went the next day with tickets straight from the Catacombs which were only 30 euros with an audio guide. So this is way overcharging.
Sandra Swoboda

Sandra

Feb 2025
Verified booking
1/5
I booked admission for three people. 2 out of 3 tickets worked. But the third ticket did not. As a result, we had quite a few problems on site, which was very annoying. The catacombs themselves were very exciting to look at!
helene leglise

Helene

Feb 2025
Verified booking
1/5
I have sent a complaint to your site copy below I have booked tickets for a guided tour of the Paris catacombs, the price includes a trip on the Seine reservation n° 22997682 Visit of February 20, 2025 Impossible to download the tickets correctly: even on site, at the reception desk, they were unable to do so. QR code inactive Impossible to modify tickets even though the option is available on the website. No tour of the Seine at the catacombs reception desk. Exorbitant price given the remaining service without the tour. Miraculously, when the guide arrived, she had me on her list, so I was able to take the tour. If I hadn't arrived well in advance to try and resolve the problem, I wouldn't have been able to do it. I would have liked to change my ticket for 2 reasons: firstly, I would have liked to change the date, and secondly, I would have liked to change it for 1 adult and 1 schoolchild. As it was impossible to make the change, despite the suggestion made by your site, I went to the scheduled date. I found that the price was 35€ for an adult and 17€ for a schoolchild, whereas I had paid 248€. I found a phone number on a message I received via Whattshapp; I can't see any valid reason for you to have used Whastshaap to communicate with me when you had e-mail and a cell phone. I called 3 times asking for a call in French and was disconnected. I ended up calling in English, and a correspondent found my reservation and gave me this e-mail address. I therefore consider your proposal to be a scam. I therefore request that you pay me 148 - 2 x 35 = 178 €. Otherwise, I will file a complaint for online scamming. I look forward to your reply, which I hope will be positive.
Michael Fiame

Michael

Feb 2025
Verified booking
1/5
I reserved tickets for the Paris Catacombs and Seine river cruise. The tickets for the river cruise were not visible or downloadable and I had to buy more tickets at the riverfront.
PAULINA IVANIA PONCE PHILIMON

Paulina

Feb 2025
Verified booking
1/5
They charged much more than the combined price of the two attractions. The tickets to the cruise were not valid. I couldn't call or communicate. Finally I managed to do it and they sent me the tickets but I had to wait in line anyway. It was the same as buying it at the time. I only bought here because I didn't realize that it was not an official website because they sponsor it to be first in the google search. I will never buy again in this app/Page.
Klaus Peter Turina

Klaus

Dec 2024
Verified booking
1/5
The Catacombs were amazing but everything head out did was horrible. We didn't receive any tickets till 3 hours before the beginning of the tour (but booked 2 weeks in advance). But even then we only received the tickets for the Seine river cruise (after calling 15 times someone finally answered the phone and then send it to us). At the entrance we were obviously denied entry because we haven't has the right ticket, so we called headout (around 50 times for 40 minutes straight) 10 minutes before the beginning of the tour someone finally answered and told us we had the right ticket after a long discussion we finally got the right ones and we were lucky we were allowed to get in late. All in all the experience with headout was horrible but the Team from the catacombs and the catacombs itself were amazing. I will never be booking on Headout again!!! Not even worth one star!!!
Julio moreno Alba

Julio

Dec 2024
Verified booking
1/5
When I arrived at the place of the reservation the dates were wrong and for that reason they did not let us enter, they said they were going to refund the money and now I have no answer from anyone to do so.
Juan Carlos Muñoz Rivero

Juan

Dec 2024
Verified booking
1/5
I bought tickets for the catacombs + seine river cruise and the cruise tickets never loaded, and when told they where gonna be sent via e-mail, I got just sent the catacombs tickets again
Monica Romero

Monica

Dec 2024
Verified booking
1/5
I had no problem with cathacombs but I was denied entry with my ticket to the cruise, I was very upset, you didnt send me the pdf cruise ticket
Rosemarie Maria Klehr

Rosemarie

Dec 2024
Verified booking
1/5
The experience was canceled because of the strike and I haven't gotten my money back yet. This is bad service.
Capucine PINEL CANDELLE

Capucine

Dec 2024
Verified booking
1/5
Hello I ordered 3 tickets for 69,90€. I could only access for one person. I had to buy 2 additional tickets for 58€ (2x28€). The €69.90 price was presented as preferential for 3 people. I claim reimbursement for the damage caused by this abusive sale. Sincerely Capucine PINEL capucine.pinel@secours-catholique.org
Tonya Namey

Tonya

Mar 2025
Verified booking
1/5
Was closed due to workers strike
Brian Fisher

Brian

Mar 2025
Verified booking
1/5
The catacombs were closed due to a workers strike and we could not enter.
Adriana Dorado

Adriana

Feb 2025
Verified booking
1/5
I could not download the tickets and did not get to do the Seine cruise. Please refund money. Thank you.
Geoffrey Byrne

Geoffrey

Feb 2025
Verified booking
1/5
Seine cruise was beautiful.
Brandon Kush

Brandon

Feb 2025
Verified booking
1/5
Seine river cruise would not accept QR code and the pdf version of tickets were blank for river cruise.
Pipit Andriani

Pipit

Dec 2024
Verified booking
1/5
The ticket for the river cruise was denied.
Dr Robert Arnold

Dr

Oct 2024
Verified booking
5/5
Amazing to see the bones displayed in such a way & the history behind their removal and collection
Michael Calvaruso

Michael

Sep 2024
Verified booking
5/5
Very interesting and fun tour. Great way to learn a little more about Paris that you may not have known.
Jenny Ramsey

Jenny

Sep 2024
Verified booking
5/5
Very informative and a amazing place to visit
Christel van der Veer - Kuperus

Christel

Dec 2024
Verified booking
4/5
Be sure to order your tickets early! We booked the night before and found ourselves at the catacombs without valid tickets. After contacting an employee (keep calling!) we got the correct tickets in the mail. That was a bit stressful but otherwise top!
Laurie Medill

Laurie

Nov 2024
Verified booking
4/5
The audioguide was very good and informative, the experience of walking through the catacombs was sobering and affecting. The only trouble we had was in downloading our tickets, because we had slow WiFi, but when the young attendant at the catacombs helped us use the fast WiFi there, the problem was resolved.
Lim Chin Sheng

Lim

Nov 2024
Verified booking
5/5
E-Tickets received in email without any hassles. Give five stars for headout's efficiency and we also booked from them for Versailles. Just that at the Seine cruise, after we entered the line for the cruise, a staff working at the entrance approached us and instructed us, in an extremely impolite tone, to exit the queue and go back to the end of the queue again. I had to ask him why 3 times before he told me his reason. He mistook that we had crossed under the cruise line to get to the front of the queue. I told him to verify the facts with his colleague at the entrance, as I actually had a conversation with the first guy before entry. He did apologize after the verification, but the fact was also that there was nobody behind us. Not the only time I'd suffered French arrogance from those in the service industry. Same feeling I had with the numerous comments I've read on other websites: if you do not have a welcoming and accommodating nature, do not work in the travel or service industry. It is normal for tourists to ask questions and seek verification as we do not live in the city and most do not speak your language. Please be more accommodating, and not destroy the country's good image with arrogance. You are at the front line and the first choice whom tourists seek help from. The general public was helpful and polite, and at no time we felt threatened or intimidated.
Russell Day

Russell

Nov 2024
Verified booking
5/5
The attraction was amazing, well-thought out and a chilling historical education. Thank you! It was super easy to book, the people at the entrance guiding us in were friendly and accommodating. All around a fantastic time! I'd definitely recommend this to all!
Leslie Eder

Leslie

Nov 2024
Verified booking
5/5
Liked the self guided tour and how accommodating the staff at the boat tour were in helping my elderly father. They were very kind
Ursula Rühle-Sissmeir

Ursula

Oct 2024
Verified booking
4/5
We had booked the catacombs with audio guide and Seine cruise at short notice. The tickets did not arrive after 2 hours as stated in the confirmation when booking but after 12 hours, the only criticism. You can take as much time as you like for the catacombs. We took the metro to the port directly after the catacombs. The ship was quite big, so it was a bit crowded. But everyone had a good view and a place on deck. The photos of the illuminated sights at dusk turned out well and the 1.5 hour trip was just right for us.
Wolfgang Petry

Wolfgang

Oct 2024
Verified booking
5/5
The visit to the catacombs of Paris was once again a great experience. The audio guide was very helpful and provided lots of interesting information about the history.
Erica Sjöholm

Erica

Oct 2024
Verified booking
4/5
Very interesting and fascinating. Bad thing was that tickets were received less than 24 hrs before the scheduled visit. We were not certain that we actually would receive them.
Stephan Erdmann

Stephan

Oct 2024
Verified booking
5/5
We had booked the tickets online before our vacation. Everything went smoothly at the entrance to the catacombs. We were super happy! The catacombs are well worth seeing and there is enough space inside, although I suffer from claustrophobia.
Katie Gibson

Katie

Oct 2024
Verified booking
3/5
The Catacombs were great, very interesting. Audio tour is included with all full rate tickets. There is no queue jump. Worth a visit to the catacombs but book on the official website for almost half the price.
Sabine Norek

Sabine

Oct 2024
Verified booking
4/5
We loved the event itself and that the local service provider was available when I called to tell them about a delay because of the Metro. They were helpful and friendly on the phone. The experience could be further improved by sending the tickets more than 18 hours in advance. This felt kind of stressful, especially since I went with my teenage son. Guess you know what I mean ;-).
Donald Ray Greene

Donald

Oct 2024
Verified booking
3/5
The venue will not accept the ticket from Headout...had to call Headout and wait for a long time for an agent to finally answer then explain the situation multiple times before he sent us the PDF tickets...made the situation very stressful!
Selena Lew Lee-Woon MacArthur

Selena

Dec 2024
Verified booking
4/5
great friely staff. incredible experience!
Carol Cassidy

Carol

Nov 2024
Verified booking
5/5
So interesting . I really found it an unusual experience but fascinating
Marcus Abel

Marcus

Nov 2024
Verified booking
5/5
I enjoyed learning about the history of the site and why it was built along with all of the issues that surrounded it.
Vicki Parsons

Vicki

Nov 2024
Verified booking
5/5
I loved that the audio guide let me go at my own pace.
Robert Lintner

Robert

Nov 2024
Verified booking
4/5
Very thoughtful and organized Enjoyed the audio ture filled with history and explanation. Thank you
Katrine Knudsen

Katrine

Nov 2024
Verified booking
5/5
Really amazing experience!! Thank you Igor!!
Gael Vergier

Gael

Nov 2024
Verified booking
5/5
It had availability when no other places had
CHONG David

Chong

Nov 2024
Verified booking
5/5
Discovery and simplicity with the audioguide.
Alexandra M Downer

Alexandra

Oct 2024
Verified booking
5/5
I love creepy stuff and this is up there. Imagine working in their all day! Such a fascinating story. Loved it.
Daniel Clark

Daniel

Oct 2024
Verified booking
5/5
All the of the stairs were a pleasure to climb
Martin Kehr

Martin

Oct 2024
Verified booking
4/5
Profound, informative and macabre
Anna Tusheva

Anna

Oct 2024
Verified booking
5/5
It was amazing. Little bit scared to stay under the ground
Mark James McGregor

Mark

Oct 2024
Verified booking
5/5
That it wasn't crowded. Ticket numbers were kept to a comfortable level and the information was great 😻
Olivia Candace Powdar

Olivia

Oct 2024
Verified booking
5/5
The tour was amazing! The stairs going back up were killer on my legs but the history was great to know!
Katherine Breier

Katherine

Oct 2024
Verified booking
5/5
Well organized and interesting
Maria Julisa Perez Leal

Maria

Sep 2024
Verified booking
5/5
That they are very friendly that there is audio in Spanish that they respect the schedule. It is an incredible experience
Daniela Zapata

Daniela

Sep 2024
Verified booking
4/5
Excellent audio guide experience
Dennis Cornish

Dennis

Dec 2024
Verified booking
3/5
Boulinguez Thevenon Pascale

Boulinguez

Dec 2024
Verified booking
4/5
Olaoluwa Godwin

Olaoluwa

Dec 2024
Verified booking
5/5
Rowan Cleeter

Rowan

Dec 2024
Verified booking
4/5
LECROQ ALEXANDRE

Lecroq

Dec 2024
Verified booking
5/5
Stine Schrøder

Stine

Dec 2024
Verified booking
4/5
Jaime Ponce

Jaime

Dec 2024
Verified booking
5/5
Othman Mullick

Othman

Dec 2024
Verified booking
5/5
Vincent Villalonga

Vincent

Dec 2024
Verified booking
4/5
Simon bolton

Simon

Dec 2024
Verified booking
3/5
MARINA   FALONE

Marina

Dec 2024
Verified booking
3/5
Christopher Tyau

Christopher

Dec 2024
Verified booking
5/5
Andrea Schmeling

Andrea

Dec 2024
Verified booking
5/5
Natalie Sala

Natalie

Dec 2024
Verified booking
4/5
Yonatan Tsor

Yonatan

Dec 2024
Verified booking
5/5
Natalie Bruce

Natalie

Dec 2024
Verified booking
5/5
Douglas Ober

Douglas

Nov 2024
Verified booking
5/5
Dragana Bokun

Dragana

Nov 2024
Verified booking
5/5
François Dimitri

François

Nov 2024
Verified booking
4/5
Tracey Wright

Tracey

Nov 2024
Verified booking
5/5
DAVID RODRIGUEZ GAZO

David

Nov 2024
Verified booking
5/5
Alvaro Fuentes Viguera

Alvaro

Nov 2024
Verified booking
4/5
Silvana SaremntoLeite

Silvana

Nov 2024
Verified booking
4/5
Rudi Saponari

Rudi

Nov 2024
Verified booking
3/5
ENRIQUE FABILA ECHAURI

Enrique

Nov 2024
Verified booking
5/5
Sarah Andrey

Sarah

Nov 2024
Verified booking
5/5
Amy Jo Brown

Amy

Nov 2024
Verified booking
5/5
Luc Petitclerc

Luc

Nov 2024
Verified booking
4/5
Lenaik Bizien

Lenaik

Nov 2024
Verified booking
5/5
Gerard Hendriksen

Gerard

Nov 2024
Verified booking
4/5
Ian Street

Ian

Nov 2024
Verified booking
5/5
Michael Mer

Michael

Nov 2024
Verified booking
5/5
Brandon cooper

Brandon

Nov 2024
Verified booking
4/5
Ana Elizabeth Estrada Trejo

Ana

Nov 2024
Verified booking
5/5
Charlsie Lenori Hearn

Charlsie

Nov 2024
Verified booking
5/5
Sasho Borislavov Iliev

Sasho

Nov 2024
Verified booking
3/5
Tamara Ann Kindle

Tamara

Nov 2024
Verified booking
4/5
Gary Michael Jones

Gary

Nov 2024
Verified booking
5/5
Thomas Russell

Thomas

Nov 2024
Verified booking
4/5
Melody Melawn Witherspoon

Melody

Nov 2024
Verified booking
5/5
Anthony Milverton

Anthony

Nov 2024
Verified booking
5/5
edwige DUTANG

Edwige

Nov 2024
Verified booking
4/5
Hejda Graf Nathalie

Hejda

Nov 2024
Verified booking
5/5
Vanesa Pérez Lara

Vanesa

Nov 2024
Verified booking
5/5
victoria shaw

Victoria

Nov 2024
Verified booking
5/5
Sylvia jane pratt

Sylvia

Nov 2024
Verified booking
3/5
James Olson

James

Nov 2024
Verified booking
5/5
DHEILLY  Emmanuelle

Dheilly

Nov 2024
Verified booking
5/5
Valerie Korff

Valerie

Nov 2024
Verified booking
5/5
Oksana Belkina

Oksana

Nov 2024
Verified booking
5/5
Uwe Hanzig

Uwe

Nov 2024
Verified booking
5/5
Karen Margaret Roberts

Karen

Oct 2024
Verified booking
5/5
VALERIA MAGNI

Valeria

Oct 2024
Verified booking
3/5
Sadhana Lakshminarayanan

Sadhana

Oct 2024
Verified booking
5/5
Edward J tabone

Edward

Oct 2024
Verified booking
5/5
Ehrhardt Vincent

Ehrhardt

Oct 2024
Verified booking
4/5
Alexandra Bartholomew

Alexandra

Oct 2024
Verified booking
5/5
Sonja Böhme

Sonja

Oct 2024
Verified booking
5/5
MANAR YOUNIS AHMED ABBOUSHI

Manar

Oct 2024
Verified booking
5/5
Michael Cory Taylor

Michael

Oct 2024
Verified booking
5/5
Elizabeth S. Borawski

Elizabeth

Oct 2024
Verified booking
5/5
Stefan Michiels

Stefan

Oct 2024
Verified booking
4/5
Maria Fernanda Pedroche Mendez

Maria

Oct 2024
Verified booking
5/5
Itzel Alejandra Lopez Anceno

Itzel

Oct 2024
Verified booking
5/5
Ann De Bal

Ann

Oct 2024
Verified booking
4/5
Angela Palmer

Angela

Oct 2024
Verified booking
4/5
Isabel Hernandez leiva

Isabel

Oct 2024
Verified booking
5/5
JOY HEAVEN

Joy

Oct 2024
Verified booking
4/5
Marvin Dominiak

Marvin

Oct 2024
Verified booking
4/5
Jose David Angel Sotelo

Jose

Oct 2024
Verified booking
5/5
Larry/ Lawrence Farmer

Larry/

Oct 2024
Verified booking
3/5
Sabrina Romana Haas

Sabrina

Oct 2024
Verified booking
4/5
Juan Luis Carselle Alvarado

Juan

Oct 2024
Verified booking
5/5
Tony Salamone

Tony

Oct 2024
Verified booking
5/5
Ana Cristina Priego

Ana

Oct 2024
Verified booking
5/5
Nathalie Ode Rippol

Nathalie

Oct 2024
Verified booking
5/5
Diego Fernando Cancelado Urrea

Diego

Oct 2024
Verified booking
5/5
Camila Casarejos

Camila

Oct 2024
Verified booking
5/5
Gregory Paul Jordan

Gregory

Sep 2024
Verified booking
5/5
Valentina Tsistjakova

Valentina

Sep 2024
Verified booking
5/5
Deidre Pierce

Deidre

Sep 2024
Verified booking
4/5
Viktoriia Strashok

Viktoriia

Sep 2024
Verified booking
3/5
Sumitha Kurian

Sumitha

Sep 2024
Verified booking
3/5
Cem Simon Emin

Cem

Sep 2024
Verified booking
5/5
Nicolas Martinez

Nicolas

Sep 2024
Verified booking
5/5
Orts Sandrine

Orts

Sep 2024
Verified booking
5/5
Joann Pitts

Joann

Sep 2024
Verified booking
5/5
Ságodi Zoltán

Ságodi

Sep 2024
Verified booking
4/5
Toni Roberts

Toni

Sep 2024
Verified booking
5/5
Joern Kuehle

Joern

Sep 2024
Verified booking
5/5
Jo Ellen Pyle

Jo

Sep 2024
Verified booking
4/5
Gunnar jens Kristjánsson

Gunnar

Sep 2024
Verified booking
5/5
Clare Robinson

Clare

Sep 2024
Verified booking
5/5
Stuart storey

Stuart

Sep 2024
Verified booking
5/5
David Macaulay

David

Sep 2024
Verified booking
5/5
Raymond Baxter

Raymond

Sep 2024
Verified booking
5/5
Mirsha Malintzi Ramírez Márquez

Mirsha

Oct 2024
Verified booking
2/5
Well, that queue jumping is definitely false. They don't respect it and make you line up at the back, so it's a lie that they skip lines. That's why I felt cheated. From then on everything was wonderful with the visit to the catacombs.
Esteban Correa García

Esteban

Dec 2024
Verified booking
1/5
The tour was cancelled and they informed me 1 hour before. I went with my 3 companions to the place and it was not open, so we lost transportation there and back, in addition to the time. We are waiting for a timely refund.
Amanda Farrell

Amanda

Nov 2024
Verified booking
1/5
Never received our tickets and had to purchase other tickets at the venue. Customer service was no help and kept sending me the voucher instead of the actual tickets. They also won't respond to my request for a refund. DO NOT USE THIS VENDOR!
Nadine Maiocchi

Nadine

Nov 2024
Verified booking
1/5
We couldn't even attend the event because we didn't receive any tickets - just as little as an answer to our questions to the support team by email, phone or Whatsapp. CHF 200 thrown out the window!!! This site should be taken off the net immediately, absolutely subterranean cheek.
Susanne Neumeyer-Kohnen

Susanne

Oct 2024
Verified booking
1/5
We had trouble at the entrance because the tickets in the app were not valid. But my main issue is about your rip off prices, so I got in contact with your service to check about a fair refund. We paid more than twice the price they charge at the venues. Why???
Jason Parry

Jason

Oct 2024
Verified booking
1/5
I arrived at the venue with incorrect tickets. I was not allowed to enter because the tickets were incorrect. I reviewed my email as directed and contacted Headout to get the correct format and never received it. I have continued to contact Headout about the issue but have not received a response. I was hesitant about using Headout because of the reviews but wanted to try out the ones we're had purchased. I had success on entering two venues (one was a tour) prior so we were actually contemplating ordering more until this happened with our tickets. We did not get to go see the catacombs at all since they wore booked the other days of our trip. I would continue using health if they would refund the money for their mistake. I don't want to give a bad review as they did work for us other than this event but not contacting us about the refund has really left me frustrated. Even a credit for another event would be great. Come on headout do the right thing.
Alexis Andre Arias

Alexis

Oct 2024
Verified booking
1/5
Nothing!!! My girlfriend and I were really looking forward to this. Despite heavy rain, and heavy jet lag, we got go up for this excited and got there 30 mins ahead of time. We never received the tickets through any medium (WhatsApp, email, etc) and the voucher was not sufficient. We called the support line for Headout but the connection was unstable and they were not able to help us. We had to miss the entire experience and it was a huge letdown after my girlfriend and I had looked forward to it for days. We ended up losing the money we paid and the experience. We will be recommending people stay away from the Headout app and ticket experience in the future.
Jan Reeve

Jan

Oct 2024
Verified booking
1/5
NOTHING! We couldn't EVER download our tickets & were rejected. The venue made it sound like this was a recurring problem. We not only wasted the money on tickets but two taxi rides AND we had gotten there 1.5 hours early as we were excited to take this tour.
Bridgette Carter

Bridgette

Oct 2024
Verified booking
1/5
We were told upon arrival that the "skip the line tickets" were false. We were told the Catacomb tours do not have "skip the line" at all and do not accept any third party ticket purchases (such as Headout) with that as an option. We queued in the long line and had our tour anyhow. Now I know.
Alexander Evans

Alexander

Oct 2024
Verified booking
1/5
I booked my tickets a few days in advance, and unlike normal companies who when you purchase something they will deliver it almost straight away, I had to constantly message your unartificial unitelligent bot who kept telling me the same story for 36 hours, that my tickets will be sent within 30 minutes, inevitably they were not. I had to keep chasing and chasing and chasing, causing me stress and my phone battery to shrink faster than my confidence in your company, which is an incredible achievement. I recieved my tickets online eventually 2 hours before my tour, which was a 1 hour journey away. I'm not looking for an apology, i will just simply never use your company again, and i will use as many opportunities as possible to tell anyone else to never use your company as well.
Megan Stoeckinger

Megan

Oct 2024
Verified booking
1/5
Absolutely aweful experience. We were denied entry into our venue and had no cell service to contact customer care at that time. When I reached out wanting a refund, I was told I could not get a refund because I did not immediately reach out. The reason we did not/could not reach out in a timely manner was, again, but we did not have service. Terrible experience and out a significant amount of money.
Erica Beudaert

Erica

Sep 2024
Verified booking
1/5
We have been left waiting under the pooring rain and they have said to come back the next day because of tue rain. We were not able to attend the next day so I'm awaiting for a refund and an outcome
Nicholas Tumino

Nicholas

Sep 2024
Verified booking
1/5
booked two overpriced tickets for the Catacombs in Paris through Headout, and it was an absolute nightmare. The app promised I’d receive the tickets within 24 hours, but that didn’t happen. I had to call customer service multiple times just to be told to “wait” each time. First, they said I’d get them 24 hours before the event—no tickets. Then, they said they’d send them in 30 minutes—still no tickets. Hours later, after more calls, they promised them in “4 to 5 hours” and once again, nothing. Finally, they sent two of the same ticket! I didn’t realize until I got to the venue, where they refused to let us in because we had duplicate tickets. I had to call AGAIN to fix their mistake, ruining what should’ve been a smooth experience. If you want to avoid a massive headache, stay far away from Headout. This app is unreliable, and the customer service is just as bad. I will never use it again!
DURANDO BARBERY

Durando

Dec 2024
Verified booking
1/5
We were unable to access the site due to strike action.
Ronnie van der Kolk

Ronnie

Oct 2024
Verified booking
1/5
I paid 497€ and didn't recieve any tickets , scam !
Jose Simard

Jose

Oct 2024
Verified booking
1/5
Thieves' win!
Kathleen Ford

Kathleen

Sep 2024
Verified booking
1/5
One in our party broke her ankle and we were not able to go on the tour
Matthew Lawrence

Matthew

Aug 2024
Verified booking
5/5
Very interesting and Macabre experience. Though the staff weren't all that friendly or helpful or cheerful come to that. But the Catacombs were very well set up and it was astonishing to see so many dead people's bones on display.
Ana Kimberly Cripa

Ana

May 2024
Verified booking
5/5
Ticketing experience with headout was smooth and easy. Just there was still waiting in line even with timed-tickets and it was raining so hard on the day of our visit which made the waiting in line worse. But the experience inside was great, except with an encounter of a creepy man who wore an ID who took pictures of us inside.
David Impey

David

May 2024
Verified booking
5/5
The experience in the catacombs was great. There were no lines. The recorded messages that accompany the excursion or a very informative.
Yolima Alejandra Triviño Laverde

Yolima

Apr 2024
Verified booking
5/5
Very clear information and very punctual start of the tour. Excellent attention from the staff and above all beautiful place very well maintained.
Martina Krüger

Martina

Apr 2024
Verified booking
5/5
Very impressive, got in without queuing, would have liked to see more thanks to the audio guide.
Ana López Montoro

Ana

Apr 2024
Verified booking
5/5
Very interesting to hear the story of what happened in Paris, to see all the corpses through the galleries and at the exit the big hole through which they entered.
Matteo Sisti

Matteo

Mar 2024
Verified booking
5/5
Outstanding experience. First time in the Catacombs, the visit was really fascinating and brought me a lot to think about. I hope to return, your service I have now used for the first time was perfect. Reliability that I count will be maintained.
Angelo Ferrara

Angelo

Mar 2024
Verified booking
4/5
The place very impressive. Too bad it is only 1% of the catacombs. If it had been more it would have been wonderful. I really mean.
Roxanne Hurry

Roxanne

Mar 2024
Verified booking
5/5
This has been on my bucket list for years, visiting the Catacombs was the only reason went to Paris so waiting for the Catacombs to release the tickets 7 days prior to our visit made me nervous so I "risked" using Headout. They had no problems accepting the tickets, I printed them out as I didn't receive the email until after the booking but I usually print them anyway to be safe. I'll definitely be using Headout for my future travels
Martin Paul Winterburn

Martin

Mar 2024
Verified booking
5/5
We loved the history behind the catacombs, the information boards and audio info were great , the burial Chambers were very eerie , but also amazing to be in , highly recommend a visit
Louisa Luna Rangkuti

Louisa

Jan 2024
Verified booking
4/5
Very interesting, it was clearly told. Including funny facts. I am a young adult and for me it was all easy to understand and was able to keep my attention. You don't necessarily have to be interested in history for this activity, this is much more fun than going to a museum.
Erica McPherson

Erica

Dec 2023
Verified booking
5/5
walking underground thru tunnels made over 200 yrs ago. Remembering the dead in a way that is very unique. History and story telling well presented with audio guide
Nadine Neubert

Nadine

Dec 2023
Verified booking
5/5
Explained briefly and concisely thanks to the audio guide. The catacombs are incredibly exciting and you learn a lot about the history of this "burial site".
Guillaume BERTRAND

Guillaume

Dec 2023
Verified booking
5/5
A very impressive and historically interesting place. A little gloomy, of course, but also meditative and humbling. Buying your ticket in advance is essential, and we were delighted to have done so. Headout's directions are very clear.
Jessica Edwards

Jessica

Dec 2023
Verified booking
5/5
My partner and I had a great time exploring Les Catacombs de Paris and listening to the audio guide. It is a once in a lifetime experience!
Tess Smith-Laskowski

Tess

Nov 2023
Verified booking
5/5
I loved getting to experience an iconic part of Paris and learn about the history of the catacombs. Booking on Headout was super easy, made sure I had a reserved time and I even got a discount for my tickets to the Louvre where I went afterwards!
Javier Blanco de Córdova

Javier

Nov 2023
Verified booking
5/5
Me gustó mucho que haya trabajadores dentro puesto que es un sitio muy tétrico y lúgubre. Da mucha tranquilidad al visitante.
Nancy Henderson Lowe

Nancy

Oct 2023
Verified booking
5/5
What an incredible experience. We arrived 10 minutes ahead of our scheduled time. The que was not too long and moved quickly through security. The audio guide was very helpful and easy to follow. The catacombs were fascinating, I highly recommend.
catherine JEANDEL

Catherine

Oct 2023
Verified booking
5/5
I really enjoyed this free walking tour of the catacombs, and I got a real thrill out of seeing all those skeletons that have been sleeping there for centuries. A profound moment of respect. I recommend
John Urbanek

John

Aug 2023
Verified booking
5/5
We loved the Catacombs and the audio tour worked out well. We also liked the fact that the tours were not too crowded.
ADRIANA SANCHEZ

Adriana

Jul 2023
Verified booking
5/5
Being able to book tickets for the Pariis Catacombs far in advance helped me plan my schedule. I didn't have to wait until the week of attending to get tickets. After reading some negative reviews, I was concerned about the tickets not being valid.. but they worked! We breezed right in with no problem.
Carrie Ruth Brauch-Cameron

Carrie

Jan 2023
Verified booking
5/5
Was able to get in line and enter facility with minimal wait. Catacombs sell out quickly and we watched several people turned away because no availability. Keep in mind that the 131 steps you go down at the start are at the end to go back up. 112 steps feels more like 224 when climbing back up :)
MARIA DE LAS MERCEDES ALBORNOZ GALLEGOS

Maria

Sep 2024
Verified booking
5/5
The order since there was no congestion.... security
Manfred Hans Rips

Manfred

Aug 2024
Verified booking
5/5
To gain an insight into French history.
Vlad Sorin

Vlad

Jul 2024
Verified booking
3/5
Paris Catacombs was just amazing
Walter Brenes

Walter

Jul 2024
Verified booking
5/5
Amazing experience ✨ thank you 🙏
Nicola Braidotti

Nicola

May 2024
Verified booking
5/5
The audio guide was full of information. Truly a moving experience
JUAN GABRIEL ANTELO FERNANDEZ

Juan

Apr 2024
Verified booking
5/5
Visiting places that are hundreds of years old, part of history
Maximilian Klotz

Maximilian

Mar 2024
Verified booking
5/5
I was able to look at everything on my own until I was finished.
Jonathan Marín Duque

Jonathan

Mar 2024
Verified booking
5/5
A very well preserved place full of the magic of death.
MARÍA JOSEFA PLANAS GARRIDO

María

Mar 2024
Verified booking
5/5
It is the history of Paris and it is very interesting. It is a must visit to do in this city.
Sergio Dias Campos

Sergio

Feb 2024
Verified booking
5/5
Fantastic place! At same time beautiful and sad...
Maria G Ortega

Maria

Feb 2024
Verified booking
5/5
This is part of the history of this city, well preserved.
Kevin Clee

Kevin

Jan 2024
Verified booking
5/5
Everything was great. I got quite emotional being there due to the history and all the dead.
Tracey Clark

Tracey

Jan 2024
Verified booking
5/5
The whole system was very easy to use. Showed how to get to the catacombs, which were amazing.
CANTOIS Hoatini Benjamin

Cantois

Jan 2024
Verified booking
5/5
It was a magnificent cultural visit, rich in knowledge.
Soraya  Flores Jiménez

Soraya

Dec 2023
Verified booking
5/5
Everything was very easy, both the access and the delivery of the audios, it was a beautiful experience, one of the best in Paris.
Svavar Johannesson

Svavar

Dec 2023
Verified booking
5/5
An inspiring visit, really a must see for everyone.
Volker Böhler

Volker

Aug 2023
Verified booking
5/5
Very good organization! Ticket booking was easy. Very impressive experience.
Desiree Bautista

Desiree

Mar 2023
Verified booking
5/5
efficiency & not at all scary. very informative to view an other side of france.
le meilleur marie Noêlle

Le

Feb 2023
Verified booking
4/5
Personnels agréables, audio guide bien fait. Par contre billet un peu excessif
Jennifer Anne Juchnevicius

Jennifer

Sep 2024
Verified booking
5/5
Tickdeting for the Paris Olympics was fabulously run. Being able tobuy ad seel tickets on a daily basis o the ap was terrific ad w took advantage of it. thhe volunteers were awesome, organisiato at the venues was great. Having such strong security was reassuring. I loved evey minute of the games. Thankyu Paris and the French community.
Kanela Finos

Kanela

Sep 2024
Verified booking
4/5
The Catacombes were great to see - never seen something like this before. However, the extra 10 euro per person to "skip the line" was ridiculous/expensive, as they would only let a limited number of people in at any given time and at the time allocated on their ticket. Hence, "skip the line" was null and void. I would have preferred to keep my 30euros or have it refunded.
Cheryl Rude

Cheryl

Aug 2024
Verified booking
5/5
Initial communication does not say our tickets would be sent to what's up app. I don't keep my notification on. Downloading your app and view ticket option was not valid tickets. But, after a phone call to customer service and direction to what's up very easy. Both Catacoombs of Paris and Seine Boat cruise were easy o ce we figured out how to obtain our tickets and tours were amazing.
Gladys Esther Chesnutt

Gladys

Jun 2024
Verified booking
4/5
I love how big the catacombs were and how you were able to freely explore without a guide, (aside for the audio guide of course.) which I did have some issues with. The screen wasn't allowing me to click on the specific things I wanted to click on, which was a bit frustrating. But other than that, amazing experience. If you are interested in the catacombs or history you'll love this experience.
Vincent Lejeune

Vincent

Jun 2024
Verified booking
5/5
Booking online was very easy and half the price of TripAdvisor. The catacomb staff weren't very friendly, but they're Parisians, so that's not surprising. Otherwise, the visit was interesting and instructive with the audio guide.
John Korzinski

John

Jun 2024
Verified booking
5/5
Ticketing experience was great. We had never used Headout before, but will definitely be using them again on future trips. Catacombs were a very interesting tour. Nothing like we had ever done previously, and a different look into the history of Paris! Would highly recommend
Laura s Lieberman

Laura

Jun 2024
Verified booking
5/5
Our Paris experience was amazing. We plan on returning to France in October. Your company did a great job. I can highly recommended them to my clients. Thank you. Laura. Owner of sjstravel in New York.
Terrence McCauley

Terrence

Jun 2024
Verified booking
5/5
The Catacoombs are an amazing experience, quite sobering but yet powerful to the respect that humans can show to the dead and their mortal remains. The information about the history of the Catacoombs provided was very informative and gave a respectful insight to the history and how they came to exist. My only negative was that the ticket sent via email failed to open and I had to make contact via your app for it to be retrieved. Thank you to Shindi, she provided excellent customer service to get my ticket to me. I had started to believe I had been scammed and wasted my money. The lady at the entry point to the Catacoombs was very patient to me.
Anne Pennery

Anne

May 2024
Verified booking
4/5
I enjoyed the tour of the catacombs but there was just one snag. The people on the door wouldn't accept my phone ticket so I had to buy a paper ticket at the door for 29 euros.
Brittany B Fickling

Brittany

May 2024
Verified booking
5/5
Totally worth the extra money for the private tour. The guide was very informative and patient. I was very impressed with her English! Highly recommend!!
Joy Anne Franks

Joy

May 2024
Verified booking
4/5
Our guide Leo was so excited and knowledgable about the catacombs! We were very engaged in the many stories and history of the catacombs and surrounding area. The use of photos on the guide's phone really helped to tie everything together. My only complaint is that Leo arrived about 15 minutes late to the meeting point. After that, everything moved along well.
Caryn Cormier

Caryn

May 2024
Verified booking
4/5
Interesting tour that you can do at your own pace. I did this tour with my mom who is 68. We were a little concerned given comments about all the stairs and small areas. She found the stairs extremely manageable. Only one set down at the entrance and one set out at the exit. There were probably 100 stairs but there are railing and you can go at your own pace. The catacombs weren't crowded at all and the under ground ally ways have plenty of room, are well lit and you don't feel claustrophobic at all.
Sebnem Yasarogullari

Sebnem

Apr 2024
Verified booking
4/5
Great experience; very interesting history. Booking via headout was so practicle. However at the entrance there was some difficulty with voucher. The receptionists at the entrance do not easily accept the voucher ; they insist on ticket pdf and unfortunately they are not acting visitor friendly. So be sure that you have pdf tickets with you
Elisa Gómez García

Elisa

Apr 2024
Verified booking
4/5
The booking was easy and fast. I had no problem to access the Catacombs at the chosen time. The only bad thing is that the tickets were more expensive than on the official website, but it saved me, because the official website was out of tickets.
Evelyn Kleiber

Evelyn

Apr 2024
Verified booking
5/5
Punctual, it does not generate the feeling of claustrophobia, nor is it as icy as I thought. The ride is quiet, well marked and interesting. The ascent is not terrible despite being several meters underground.
John A Weston

John

Mar 2024
Verified booking
5/5
The ticketeting process at the day of the tour was smooth. We had heard many third-party tickets not being honored in Paris (Eiffel Tower, etc.), some reason for concern. We bought tickets in advance. The catacombs were sold out that day. No issues whatsoever for our 2:00 time slot. One thing to take note of was we were not able to download the pdf.'s immediately after purchase. We weren't able to download only a few days before the event. That "could've" been a problem.
Ann-Michelle Irle

Ann-michelle

Mar 2024
Verified booking
5/5
With the tickets, we only had to queue briefly and could then go straight into the catacombs. The audio guide provided a lot of exciting information 😊
Jennifer Birch

Jennifer

Mar 2024
Verified booking
5/5
The Montparnasse tour was really interesting and our tour guide was awesome. She recommended a ton of great local restaurants and clubs to check out in addition to the tour. Really recommend the Catacombs as well.
Sharon Petrescu

Sharon

Mar 2024
Verified booking
4/5
Unaware of the vast bones in the millions. A must see. The bones are so organized. Tunnels are deep under ground and easy accessibility.
Emel Nadime Yurdatapan

Emel

Mar 2024
Verified booking
5/5
The audio guide was great and was available in German. You could choose your own pace when walking and had as much time as you wanted.
Nicolas Dardaine

Nicolas

Mar 2024
Verified booking
5/5
Very good activity, impressive, well explained. Remember to take headphones because the phone in your ear the whole visit is long.
Günther Wolf

Günther

Feb 2024
Verified booking
5/5
A special experience. Recommended to everyone. With surprising insights. Further background information in the audio guide would be desirable. However, the QR code should also be sent as an email in addition to being stored in the FilesApp.
Stéphane LE GUIDEC

Stéphane

Feb 2024
Verified booking
5/5
A place steeped in history. I've been wanting to do it for so long... Very easy to book, and the audiovisual guide was very clear. The only downside is that the numbers for the audiovisual guide should be a little more visible.
Mohsen Rahmani tabar

Mohsen

Feb 2024
Verified booking
5/5
We had a great time in Paris, the city of wonders, and the visit to the catacomb was a unique experience - a spiritual meditation in the empire of the dead!
Lee Kiszonas

Lee

Feb 2024
Verified booking
5/5
Very moving and overwhelmingly powerful place. The ticketing process was easy and fast and we were allowed to take our time to absorb the experience.
Julieann Ramsey

Julieann

Feb 2024
Verified booking
5/5
It was great to secure tickets the day before going. The experience was really good and the audio guide was very helpful.
patricia Berghman

Patricia

Feb 2024
Verified booking
3/5
the ticket price is way too expensive. Nice to see once, but when you have seen 10 meters, you have seen everything. Also, I think it is not ok that the audio guide cannot be listened to in Dutch. (we are a neighboring country)
Lesaint Olivier

Lesaint

Feb 2024
Verified booking
5/5
Very well organized. Discovered a very interesting page of history. Complete audio guide, and everyone goes at their own pace.
Eva Maureen Dyson

Eva

Feb 2024
Verified booking
4/5
The tour of the catacombs was fascinating. Price was a bit step relative to other events. Booking tickets was easy but there was no option to change tickets/times once booked.
Brigitte Sachseder

Brigitte

Feb 2024
Verified booking
5/5
No problems buying tickets, it was a very interesting experience to visit the catacombs, the audio guide was also highly recommended.
verley christelle

Verley

Feb 2024
Verified booking
5/5
Everything was my daughter's 18th birthday, even the weather was with us, the Parisians were friendly and helped us with our journeys.
Laurie L Maslak

Laurie

Feb 2024
Verified booking
5/5
Great response time. Easy to show tickets at door for entrance and the tour itself was incredibly interesting. Good advice on all the stairs set around a column in a tighter space.
Schane Craddock

Schane

Feb 2024
Verified booking
3/5
While waiting in line to enter, I could not pull up my ticket after logging in. The individual working the first point of contact was extremely rude and unhelpful. Soured me. If u don't like tourists, don't work in tourism!!!
Nyle Petherbridge

Nyle

Jan 2024
Verified booking
5/5
Very unique experience that I highly recommend. The audio guide adds another element that makes the tour educational and fun.
Bettina Brown

Bettina

Jan 2024
Verified booking
4/5
Well, it did eventually work but I found it very difficult to download the sctual digital ticket. A lovely lady at the ticket booth at the entrance helped me - up to that point I was quite worried that we wouldn't get in. The experience of the catacombs itself was definitely worth it!
Wouter Friso Draaisma

Wouter

Jan 2024
Verified booking
5/5
The Catacombs of Paris have a magic about them that we were eager to experience in person. Tickets are only available in limited numbers because only a limited number of people are admitted, which will no doubt have to do with security. The descent into the catacombs and then the entrance to The Realm of Death is indeed impressive, surreal and occasionally chilling. A fantastic experience for that very reason. Not for claustrophobically inclined people.
Arlene Luley

Arlene

Jan 2024
Verified booking
5/5
It was all very interesting and the audio tour worked really well. Have heard about the catacombs so really enjoyed seeing them.
Thomas Cave

Thomas

Jan 2024
Verified booking
4/5
It was a very interesting history of the Catacombes and very well preserved. Despite there being 300km of tunnels you only see maximum of 1km so it could be a lot longer and be far more in depth. It took us about 45 minutes to complete it at a snails pace.
Kelly Brooks-MacMillan

Kelly

Dec 2023
Verified booking
5/5
I had always wanted to do this trip. The audio guide was really good. The care, respect and preservation of this site by France to balance with sharing with others is appreciated. It is of course a burial site, but it is a quarrying, engineering, historical & social wonder too.
CAUVIN  Anne Marie

Cauvin

Dec 2023
Verified booking
4/5
We really enjoyed our visit to the Musée d'Orsay. The paintings and sculptures are magnificent. A visit not to be missed.
Megan Young

Megan

Dec 2023
Verified booking
5/5
Learning about the Catacombs. A most bizarre but very interesting site. It's worth taking the time to listen to an audio of the history.
Girondeau Sandrine

Girondeau

Dec 2023
Verified booking
5/5
What a moment full of history, the adapted signs and the incredible repair work. On the other hand, the undiscounted price makes you cough a little, long live discounts 😉😍
Bridget Williams

Bridget

Dec 2023
Verified booking
5/5
Head out made it super easy to access the tickets. The catacombs themselves where well cared for and the staff was so lovely!!
Marco Antonio Fernández Quintas

Marco

Dec 2023
Verified booking
5/5
The learning... enjoyable and instructive. The way the tour of the catacombs is explained makes the visit short.
DAVID FRANK

David

Dec 2023
Verified booking
5/5
I have wanted to visit the catacombs since my first visit to Paris almost 40 years ago; finally made it and it was a fascinating experience. Highly recommend unless you are claustrophobic or would have trouble climbing about 100 steps at the exit. Audioguide was quite good, would recommend doing a little reading on the history in advance. The advance ticket purchase was easy. I understand there is often a long line, but none the day we went. My family also greatly enjoyed the experience.
Edgar Hernandez de Alba

Edgar

Dec 2023
Verified booking
5/5
The selected date and time were respected, we had no major complications to enter. The only thing to lengthen is that in the instructions it says to arrive 15 minutes before to redeem the tickets. But it is not necessary in the app you can download them.
emma findlay

Emma

Dec 2023
Verified booking
5/5
Very different the only problem was that hen we went in we had to scan our tickets as I brought two online we had to scan wait five minutes and scan again.
Francois Gosselin

Francois

Nov 2023
Verified booking
5/5
Walking freely at my own pace, taking the time to let the few people visiting today go by so I could take better photos. Also: simple, easy access to the site.
Stefan Wiggers

Stefan

Nov 2023
Verified booking
4/5
You saw what you expected to see :) Cons: For the price, however, it was a bit sobering Nice staff. You have to expect some queuing.
Alison Edsell

Alison

Nov 2023
Verified booking
5/5
Loves the history and experience of walking through the catacombs. The audio guide is a must as it gives great information at what you are looking at and the history of how the catacombs came to be. Definitely recommend, however the area of the catacombs with the bones is a bit eerie
Saves Geneviève

Saves

Nov 2023
Verified booking
5/5
A wonderful experience, very interesting and moving. To see all these skeletons that have lived and made our history, impressive !!!
Lorraine Wallace

Lorraine

Nov 2023
Verified booking
5/5
Very unique experience! Unlike most Headout tours I've purchased, it was easy to find and there were Catacombs Staff there ready to assist.
Lysiane Chargé

Lysiane

Nov 2023
Verified booking
5/5
At first it was difficult to receive the invoice and find the tickets, but in the end I got everything and everything went well for the visit! It would be nice to receive everything immediately by e-mail, it's not normal to have to ask for them by chat...
Ana Douglas

Ana

Nov 2023
Verified booking
5/5
Very easy to book and get into the Catacombs. Just scanned my pdf tickets at the gate. Arrived a few minutes before ticket time. Highly recommend this self guided tour. It was awesome.
renee baker

Renee

Nov 2023
Verified booking
4/5
Easy entry and lovely helpful staff. Got there 10 mins before and were in right on time. Audio guide was such a good way to experience it
Ana Claudia Sánchez espinosa

Ana

Nov 2023
Verified booking
5/5
They made my reservation valid and I was able to take the tour, they give you a device as an audio guide in your language that gives you the reviews of each point. It was a good experience.
Carolina Nunez

Carolina

Nov 2023
Verified booking
5/5
It was great having access to the audio guide and not having to wait in line. We loved the experience and the audios were great every step of the way.
Stefanie LANGER

Stefanie

Nov 2023
Verified booking
5/5
Everything worked perfectly. We were even allowed to enter before the agreed time. Staff were very friendly and the route was self-explanatory. The audio guide worked perfectly. A great experience. We'd love to go again!
Peggy Lund

Peggy

Oct 2023
Verified booking
5/5
Not too much audio guide. Great experience. Not too short and not too long. Easy to get in and out and not overly crowded.
Banier Daniel

Banier

Oct 2023
Verified booking
4/5
The emails sent by your company were precise and very well detailed, very useful for a great experience. I will use your services again for another visit 😀
FRANCESCA GIUDICE

Francesca

Oct 2023
Verified booking
4/5
the atmosphere, the discovery, the spaces and the history. I was with a child and there was no audio guide in Italian, it was complex to understand, walk and translate simultaneously...
Claudia Oseguera

Claudia

Oct 2023
Verified booking
5/5
I had a great experience at the catacombs. If you prebuy your tickets, the entrance is fast, and the audio guide was great. I highly recommend experiencing the history behind this amazing tour.
Stefanie Deutscher

Stefanie

Oct 2023
Verified booking
5/5
Fast entry, very friendly staff. The atmosphere was a bit strange, after all, these used to be people ...
Celia González Ugarte

Celia

Oct 2023
Verified booking
5/5
The queue for the arrival of visitors is very well organized. The audio guide is very complete and well explained. The facilities are also very good. The catacombs are very well preserved, it is a very worthwhile excursion.
Doris Husung-George

Doris

Oct 2023
Verified booking
4/5
Everything was well organized. We found the location well from the description. The process in the catacombs runs solely through the museum. Taking this into account, I find the former service simply overpriced.
Matthew McCarthy

Matthew

Oct 2023
Verified booking
5/5
Really enjoyed learning the history of the catacombs. I would never have thought that Paris had such an odd history. Definitely should do this tour if you are in Paris.
Volker Traut

Volker

Oct 2023
Verified booking
5/5
The booking has worked uncomplicated. The Anrwise was very well described. The tour was impressive. Great event!
Michel Dufour

Michel

Oct 2023
Verified booking
5/5
A little of everything. It's well organized and the staff are courteous. The site is very well laid out. All in all, a great experience. To add to that, everything is well synchronized.
Judith Mullins

Judith

Oct 2023
Verified booking
5/5
The queues were well organised for entry. Once past security, the number of people per timeslot allowed for space to move about and not be so crowded as to bump into precious artifacts. The audio guide was well worth it.
Jaclyn Heyden

Jaclyn

Oct 2023
Verified booking
5/5
Meeting up with our guide and overall ticketing and entry was easy. Best part of the tour was our guide's knowledge, worst part was that one of the main exhibition rooms was closed (overheating??). No fault of the guide though :)
Esau Martínez Briseño

Esau

Oct 2023
Verified booking
5/5
Super recommended, it is organized in such a way that if you go with your partner you can go alone and without being disturbed, at least one sweater is recommended.
John D Apnar

John

Oct 2023
Verified booking
5/5
This has got to be one of the busiest tourist attractions. A lot of fun and so informative. I liked this a lot Probably #3 on all the stuff I did. BUT to be fair: you need to post both at the attraction and in advertising. 1) There is a LOT of stair climbing in this attraction. If you have trouble climbing stairs this may not be for you. (5 women stopped incessantly in front of me and I stopped myself - this is not for people that are not in shape. also 2) This is low and close quarters in some place. If you suffer from claustrophobia, this may be an issue. At one point I was by myself for 8-9 min and was panic stricken but you get over it. still some people would have problems with it.
Christene Houston

Christene

Oct 2023
Verified booking
4/5
There were no lines and the whole process was super easy. The catacombs themselves were really cool. I appreciated the audio guide and that we could go at our own pace as we toured. Very interesting experience.
Catherine Kildea

Catherine

Sep 2023
Verified booking
5/5
Booked Catacombs tickets very last minute, was a little concerned about it working, but these tickets were great! The audio tour is a must, it was AWESOME! so scary
Michele Clance Wilson

Michele

Sep 2023
Verified booking
5/5
Booking they headout.com was so simple and all we had to do was present the tickets and got right in to the Catacombs. This was the only site I could even find tickets on. Great experience!
Victoria E. Manley

Victoria

Sep 2023
Verified booking
5/5
Yoan, our guide, held a wonderful tour. His passion for the arts of Paris shined through his presentation. His quotes from famous artists and activists were moving. He is also a lovely man!
Oliver Eske

Oliver

Aug 2023
Verified booking
5/5
Tickets came directly by mail. On site everything was fine. Although no discount up to 24 years, but on the original homepage were three before the trip already sold out all tickets. Recommendable
Cecchinato Lanfranco

Cecchinato

Aug 2023
Verified booking
4/5
L'escursione ha mantenuto le aspettative. Il personale era gentile e disponibile. Unici nei: non sono disponibili le audioguide in italiano ed ho dovuto pagare in loco il biglietto per mio figlio nonostante abbia 15 anni.
Rachel Anne Digiglio

Rachel

Aug 2023
Verified booking
3/5
A really unique experience. Audio guide was needed & slightly hard to hear. Would recommend headsets & have better sign posting for stages for the audio guide. Was interesting & informative.
Yulia Savoula

Yulia

Jun 2023
Verified booking
5/5
La visite est très bien organisée. On a utilisé l'audioguide. L'information était très intéressante. Mon ado de 14 ans a beaucoup aimé.
Raymond Lucas Huffman

Raymond

May 2023
Verified booking
5/5
Headout got us tickets about a week or two before when elsewhere was sold out. Audio guide was great and the catacombs were spectacular. Will definitely recommend to family and friends
Suzanne Auchterlonie

Suzanne

Apr 2023
Verified booking
4/5
I was happy to experience the Catacombs with audio guide. It would have been not as good without the guide as there's so much important history
Sebastian Ochs

Sebastian

Apr 2023
Verified booking
3/5
Everything worked out well. +1|type_1_2: I found the email reminder including access to the tickets good. The app could be a little more intuitive and clear. The catacombs in Paris were ok. The staff there is unfriendly and you are left standing in the rain for an unnecessarily long time. The walk through the catacombs is the bare minimum of distance. Very unfortunate. But it was interesting all the time.
David Kamin

David

Apr 2023
Verified booking
5/5
Admission with online ticket was very well regulated. Set audioguide is also highly recommended! Overall a very exciting experience
Sandra Holzhauer Feenry

Sandra

Mar 2023
Verified booking
4/5
Good information on audiobooks. Pictures helped me to know where I was. Tickets were a little hard to find on app. We got lucky and clicked the right button that had no information attached to it. Little stressed that we got there and might not get in.
Kirsten Zimmer

Kirsten

Mar 2023
Verified booking
4/5
Die Tour in den Katakomben hat uns gut gefallen. Der Audioguide hat uns gut durch die Katakomben geführt. Die Beiträge waren alle sehr informativ und interessant. Und der Gang durch die aufgeschichteten Knochen und Schädel ließ uns ehrfürchtig innehalten.
Sandrine Schlit

Sandrine

Mar 2023
Verified booking
5/5
Les horaires sont respectés à la lettre. Je m'attendais à ce que ce soit plus "sale" mais en fait non. Une petite veste est recommandée.
Miguel F Martinez

Miguel

Mar 2023
Verified booking
3/5
The experience was good, it was just the device used was annoying to use. If you put it up to your ear and touch it the wrong way it would stop or jump back to the beginning. Other than that issue, very nice experience.
Jayne Goatley

Jayne

Feb 2023
Verified booking
4/5
Excellent ticketing experience with Headout . Catacombs was an eye opener . Kids enjoyed it . Very informative audio guide and lots of information as you are walking around
LAPEYRE Pierre

Lapeyre

Feb 2023
Verified booking
3/5
La visite des catacombes était parfaite. Concernant la visite du quartier de Montparnasse, si la guide était très agréable, lors de la réservation il n'était pas noté que la visite serait en anglais. Dommage..Heureusement que Tamara a pu s'adapter et que notre niveau d'anglais nous a permis de comprendre l'essentiel de ce qui était dit. Merci encore à Tamara pour sa sympathie et sa bonne humeur!
Johan Palfi

Johan

Jan 2023
Verified booking
3/5
Das Audio war ohne Kophörer. Wenn mehrere Leute auf einer Stelle etwas besichtigen überschneiden sich die Audioaufnahmen und somit ist alles sehr unverständlich. Ansonsten war es sehr interessant.
Max Haimmerer

Max

Dec 2022
Verified booking
5/5
ein sehr schöner und interessanter Ausflug in die Unterwelt, muss man sehen! Man sollte aber unbedingt vorab online buchen, ansonsten hat man keine Chance ein Ticket zu bekommen, da alles ausgebucht ist.
Suzanne Walker

Suzanne

Dec 2022
Verified booking
5/5
Being able to enter the activity with no waiting or hassles. The agents were very professional and made it all easy. We had a 9 year-old child with us and we had no problem getting him in.
Lisa Rappert

Lisa

Dec 2022
Verified booking
4/5
Super Interessant, sollte man aufjedenfall mal gesehen haben. Teilweise ist die deckenhöhe aber sehr niedrig was für größere Menschen unangenehm sein könnte
Pichavant claude

Pichavant

Dec 2022
Verified booking
5/5
Very unusual experience, particular environnent... You absolutely need to do it ! It will stay in your memory for years, it is also a part of the Paris Story/History
Lily Yungli Chen

Lily

Dec 2022
Verified booking
5/5
It was easy to use the ticket onsite, also no hassle to get the audio guide. Better price than buying directly through the ticket window. Overall great experience!
Gautier Pascale

Gautier

Dec 2022
Verified booking
3/5
Je m'attendais à quelque chose de plus spectaculaire et finalement je l'ai eu dans.s l'os. Sinon, très bon accueil et personnel compétent.
Tjasa Telic Gorsic

Tjasa

Dec 2022
Verified booking
5/5
Very interesting! But not suitable for everyone. If you have claustrophobia, the visit is not recommended. Otherwise very interesting and definitely worth a visit.
Kristiyan Pamidov

Kristiyan

Dec 2022
Verified booking
5/5
It was a wonderful experience. It has a few stairs to go down to the tunnel, and after a short walk along you see stunning views of bones and skulls
Ragot fairouz

Ragot

Nov 2022
Verified booking
4/5
Un lieux exceptionnel et à la fois frissonnant, on comprend beaucoup mieux avec l'audio- guide qui malgré sa sensibilité tactile est un outil indispensable pour la visite... La connaissance historique autour des catacombes est fascinante, Merci à vous de faire connaître et partager ces moments de l'histoire
Mikel-Lari Couch

Mikel-lari

Nov 2022
Verified booking
5/5
Purchased tickets online was really easy. The employees were really nice. The audio tour was great. Loved going at my own pace. The crowds were spaced out nicely so you didn't feel like you had people on top of you. Highly recommend!
Spiesser Gilbert

Spiesser

Nov 2022
Verified booking
5/5
Malgré un temps très incertain, avec le guide c'était extrêmement intéressant, 3h pas suffisant, mais nous reviendrons ! Merci encore de nous avons fait partager participer vos connaissances et votre passion.
Nadra Majeed Assaf

Nadra

Nov 2022
Verified booking
5/5
The ticketing was a breeze. Getting through to the location was also easy. Thank you for this marvelous experience in purchasing and implementing.
Kurt Persyn

Kurt

Nov 2022
Verified booking
3/5
Laat duidelijker weten dat selfie sticks en zelfs kleine zwiterse zakmessen verboden zijn en dat ze niet ter plaatse bewaard kunnen worden. Ook moest er ter plaatse nog voor kinderen betaald worden, ondanks dat er op de website stond dat die gratis waren. Waarom dan ook niet samen te boeken?
Anja Muth

Anja

Nov 2022
Verified booking
5/5
Die Buchung hat super geklappt, die Organisation vor Ort war ebenfalls super. Ohne weitere Wartezeit konnten wir dann zur gebuchten Zeit mit Audioguide die Katakomben besuchen. Ein tolles Erlebnis!
Katja Schalk

Katja

Nov 2022
Verified booking
5/5
Die Katakomben sind absolut sehenswert. Der Eingang ist super zu finden und die Eingangszeiten klasse organisiert. Es gibt pro halbe Stunde/volle Stunde eine neue Warteschlange. Wir hatten das Audioguide mitgebracht, der die Geschichte der Katakomben sehr gut erklärt.
Wolfgang Trebos

Wolfgang

Oct 2022
Verified booking
5/5
Besuch in den Katakomben. Mit den Tickets hat alles bestens und unkompliziert geklappt. Geringe Wartezeiten, obwohl ansonsten völlig ausgebucht. Audioguide haben gut funktioniert, war ein interessanter Besuch.
Shannon Dolan

Shannon

Oct 2022
Verified booking
5/5
The visit to the Catecombs was fantastic. Our timed ticket entry worked flawlessly. The gentleman organizing the line outside was wonderful, friendly and helpful!
Marco Janßen

Marco

Oct 2022
Verified booking
5/5
Wir haben schon seit einigen Jahren versucht einen Termin für die Katakomben zu bekommen. In diesem Herbst hat es dann endlich geklappt. Das warten hat sich auf jeden gelohnt. Es war eine sehr beeindruckende Erfahrung. Der Guide hat uns sehr gut geführt und informiert. Man konnte sich alles sehr gut bildlich vorstellen! Vielen Dank für das tolle Erlebnis.
Rüssli Christine

Rüssli

Oct 2022
Verified booking
5/5
Tolles Erlebnis, interessante Informationen rund um die Katakomben, sehr eindrücklich und gut organisiert, mussten mit den vorgebuchten Zeittickets kaum anstehen.
Sheryl A Farnan

Sheryl

Oct 2022
Verified booking
4/5
Very interesting and informative tour. Definitely unique to a visit to Paris! My audio guide did not work after section 8. Fortunately my husband's worked and he was able to fill me in on the important points of the tour. There was no person around to notify or ask for assistance so once I was down in the catacombs with a broken audio guide there was no way to fix it or replace it. That may be something to be aware of. Overall, so glad that we did not miss this tour!
Jeffrey Brandon

Jeffrey

Oct 2022
Verified booking
3/5
I attended several years ago and the tour now excludes several items, like the church. It was a basic tour without some of the 'Wow' factor when I originally saw it. Was disappointed. Asked and found out the church is only available int the guided tour. We didn't see any information that led us to the conclusion we needed a better tour.
Julia Rabbiolo

Julia

Oct 2022
Verified booking
4/5
Alles hat reibungslos geklappt, ohne langes Anstehen. Der Besuch hat sich gelohnt. Da ich allerdings bereits die Katakomben von Neapel besichtigt habe, war ich ein kleines bisschen enttäuscht. Aber ich kann trotzdem jedem Paris Besucher dieses Erlebnis empfehlen!
Barbara Christina Affolter Schönenberger

Barbara

Oct 2022
Verified booking
3/5
Es war nicht möglich über Headout gratistickets für Kinder zu bestellen, weshalb wir am Schalter 20 Euro für Eintritt und Audioguides zahlen mussten. Zumindest die tickets (je 5euro wären online gratis gewesen)
Karen P Carlow

Karen

Oct 2022
Verified booking
5/5
What an interesting place. It was different than I expected but so fascinating. I definitely recommend the audio option as I learned so much. I'd highly recommend the catacombs tour.
Eric Anderson

Eric

Sep 2022
Verified booking
5/5
Definitely a must do for anyone looking for something different to do. Very friendly and helpful staff. We bought advance tickets and waited <10 min in line to enter.
Jennifer Salinas

Jennifer

Sep 2022
Verified booking
5/5
Well to begin with I was a little Leary because I had never heard of Headout before so validity was a question. But we got there it was legit and we had a great tour at a great price.
Aisyah jenny meyer

Aisyah

Sep 2022
Verified booking
5/5
très organisé et service impeccable 👍👍👍 good and professional workers, everything is well prepared.. bravo👏👏👏
Agustina laura labanca

Agustina

Sep 2022
Verified booking
5/5
Llegue y sin hacer fila pase inmediatamente! Las catacumbas por otro lado creí que iban a ser mejor, no es un problema suyo. Todo excelente!
Christine Krause

Christine

Sep 2022
Verified booking
4/5
I recommend trip to others. Written pictures on the walls were helpful. Audioguide worked well although I had bit of trouble figuring out if I was supposed to listen to one of the recordings as I walked down the very long dark tunnel.
Jose Pacheco

Jose

Sep 2022
Verified booking
5/5
Definitivamente asombroso el lugar y su historia! Caminar por esos pasillos fue emocionante! Gracias fue una experiencia inolvidable
Meichner Manfred

Meichner

Aug 2022
Verified booking
5/5
Der Besuch der Katakomben war ein eindrucksvolles Erlebnis. Pünktlich zum gebuchten Zeitfenster wurden wir eingelassen. Der Aufenthalt war dabei nicht beschränkt. Wir verbrachten nahezu 2 Stunden. Audioguide war sehr informativ. Wir können einen Besuch jederzeit empfehlen.
Cassandra E. Petty

Cassandra

Aug 2022
Verified booking
5/5
Our only issue is the lack of communication of where you are and perhaps directions on how to get back to where you started once you leave the gift shop. The tour was amazing just a bit of a "dumped off" feeling when your done.
Cognard cyrile

Cognard

Aug 2022
Verified booking
4/5
Endroit très atypique et génial. Dommage que l'on soit obligé de prendre les billets enfants sur place et non en ligne. Vendeur assez froid
Mary N Tully

Mary

Aug 2022
Verified booking
5/5
Very interesting experience. We learned some out of the ordinary history of Paris. Audio guide was easy to use and was very helpful as we made our way through the tunnels.
Krzysztof Gardjew

Krzysztof

Jul 2022
Verified booking
5/5
Bardzo ciekawe doświadczenie pokazujące Paryż z zupełnie innej strony. Bilet wstępu jest bardzo drogi. Ale mimo wszystko polecam.
Chasity Hope O’Steen

Chasity

Jul 2022
Verified booking
4/5
The tour was sold out, so I'm glad that we bought tickets in advance. The "skip the line" represention was not true though. We waited for about 20 minutes or so and after the scheduled start time. The Catacombs audio guide provided great info for the tour!
Carolina Moreno Gonzalez

Carolina

Jul 2022
Verified booking
5/5
Nos encantó la visita, y mucho más que fuera con audioguia , ya que pudimos enterarnos bien de la historia que esconden las catacumbas, que nos pareció fascinante.
Renate Maeurer

Renate

Jul 2022
Verified booking
4/5
Es war gut ein Onelineticket zu haben, denn der Zugang zu den Katakomben ist begrenzt und es gab keine Tickets im freien Verkauf. Der Audiogide war veständlich mit vielen interessanten Erklärungen.
Johanna-Alicia Nowitzki

Johanna-alicia

Jul 2022
Verified booking
3/5
Mein Audio-Gerät war leider defekt und ich musste immer wieder erneut auf den Track gehen, weil dieser immer zwischendurch abbrach. Auch passten die Tracks nicht immer ganz zu den verschiedenen Stellen, an denen man sie abspielen sollte.
Ulf Michael Ledwinka

Ulf

Jul 2022
Verified booking
4/5
Meine Erwartungen waren etwas anders. Ich erwartete mehr über die Steinbrüche bzw. das unterirdische Paris zu erfahren, heimliche Seen, verborgene Schleichwege der Unterwelt (Eugène Sue) usw. Der Riesenfriedhof hat mich aber stark beeindruckt, der Audioguide war hervorragend gestaltet.
Manuela Yael Heynold

Manuela

Jul 2022
Verified booking
4/5
Well organised, clean, not over-crowded. Interesting audio guide explanations Nice and cool during hot summer afternoon
Larissa Pondiscio

Larissa

Jul 2022
Verified booking
5/5
Having tickets in advance was good idea since they did sell out at the actual entrance. Nice cool walk on a hot summer day! Fun for teens and adults. Caution to anyone over 6 feet. Some low ceilings!
Elise de Anda

Elise

Jul 2022
Verified booking
5/5
I absolutely loved it! With the help of the audioguide I felt very informed on the history of the catacombs. I only wish that my phone didn't die so that I could take many more cool pictures of the place. I will have to return in the near future.
Svetlana Digalova

Svetlana

Jul 2022
Verified booking
4/5
Die Sehenswürdigkeit an sich ist eher makaber, ist aber natürlich Geschmackssache. Die Orga war aber gut, alles war gut zu finden und es gab keine Probleme beim Einlass. Der Audioguide war m. M. n. sehr hilfreich!
Daniel Maslo

Daniel

Jun 2022
Verified booking
3/5
It's simple actually, when many people listen at the same time the audio guide it's hard to understand what I'm listening. So, we went off without the audio guide (even though we took it with us) and the mystery of the catacombs will be forever hidden for me. :D
Emily Long

Emily

Jun 2022
Verified booking
5/5
We only had 24 hours in Paris and we chose to go to the Catacombs as one of the few things we had time for and it did not disappoint. It was awesome! Audio guided tour that we could set our own pace, with detailed information. I would highly recommend this tour.
Anne Atkins

Anne

Jun 2022
Verified booking
5/5
We really enjoyed the experience. It was easy to book, easy to find and was very interesting. The audio guide in our language of choice worked very well. I would definitely recommend this experience to others. The staff were helpful and friendly.
Linda Hester SMith

Linda

Jun 2022
Verified booking
5/5
Our group loved it. We weren't clear where we were when we exited. Some instructions that would be helpful but the exhibit itself was wonderful
Cornelia Michaelis

Cornelia

Jun 2022
Verified booking
5/5
My experience with Headout was excellent. Easy to book. Perfect information about where the starting point was and what we needed to check before heading out. The Paris Catacombs themselves are awesome. With the audio guided tour you'll get a tone of information about how the catacombs were established and about what happened historically. I can simply recommend going down those steps and entering a whole different world. But bring a light jacket it's not warm down there. And remember you are entering the world of the dead.
Rose Mckee

Rose

Jun 2022
Verified booking
5/5
Very interesting. I wish there were times for Adults only because some of the children would push you and the parents just seemed to let them roam. I will definitely come back and maybe take one of the nighttime tours I heard about!
Kathleen Bonney

Kathleen

Jun 2022
Verified booking
4/5
Our 10yo granddaughter wanted to do this in Paris so we all went. We had good audio to listen to during the tour/walk. It was all very interesting. Thank you.
Leendert  Karreman

Leendert

Jun 2022
Verified booking
5/5
Om te voorkomen dat het volledig uitverkocht zou zijn, heb ik een week voordat ik naar Parijs vertrok de kaartjes voor de Catacomben via headout gekocht. Onverwachts kreeg ik nog korting ook. Geweldig!
SAMPER Françoise

Samper

Jun 2022
Verified booking
4/5
Oui,je recommanderais bien que je n'aie pas pu ouvrir mon billet tout de suite. Mais j'ai contacté l'équipe par mail et elle a été très réactive. Donc bravo...ce que j'ai déjà écrit à votre équipe
Erika GRANIE

Erika

Jun 2022
Verified booking
4/5
Sympa ! Juste un peu redondant sur la fin 😅 mais très interessant, l'audio guide est très bien pensé pour effectuer la visite
MICHAEL HOWARD FELDMAN

Michael

May 2022
Verified booking
5/5
Our guide, Hélène, was exceptionally knowledgeable and passionate about the origins and history of the château, the kings and queens who lived there, the courtesans who frequented it, the architects and builders who created it, and the upheavals that changed it. The complementary Gardens pass was a perfect dessert for this wonderful tour.
Dylan Eddleman

Dylan

May 2022
Verified booking
5/5
Great experience! Learned a lot, informative, well designed expefience, efficient, arrive a bit early to navigate the lines - even with a reservation. Don't bring any knives, have fun!
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