Up at The O2 Climb

3,402 reviews

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These ratings include verified reviews from both Headout guests and our trusted partners who operate this experience locally. All reviews come from real travelers who've taken this experience.

2.4K

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164

Guests from United States, Ireland, Germany and over 10 countries have loved this experience

What our guests say

Nicola

Feb 2026

Verified booking

We climbed the O2 for my husbands 50th. Every part of the day was smooth despite the weather not being kind to us!! Our guide was so lovely!! An experience I would totally recommend! I'm not the fittest but the climb was manageable! The first incline is the toughest and it gets easier from there to the summit

Louize

Feb 2026

Verified booking

Big shout-out to our guide Bo who was friendly, professional and made everyone feel at ease. A fantastic experience from beginning to end. The climb was exhilarating without feeling scary and the views from the top are incredible... such a special way to see London.

Mary

Jan 2026

Verified booking

It was just the best family activity for us 3 generations as I enter my 80th year. our guide Abdul was magnificant and caring

Katerina

Jan 2026

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It was a great experience, the group loved it.

Janet

Jan 2026

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Our guide was extremely good. Very friendly.

Denis

Jan 2026

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Amazing experience Excellent tour guide

Alan

Dec 2025

Verified booking

It was a bit of a last minute decision to book on our recent trip to the O2 for a concert, Really chuffed that I did. The day had been a bit grey and drizzly but what do you expect on the 24th November. I had watched a couple of the earlier groups going up from my hotel window thinking they will probably close it down if the weather stays like this & It certainly doesn't look like a fun thing to be doing today. Even as I arrived at BASE CAMP in the drizzle I kind of thought or maybe hoped it would be called off. Apparently it's never called off. Turns out I was the only person booked for 4 pm Absolute result. By the time I got sorted with the harness, coat and gloves the clouds had cleared and the beautiful London skyline was beginning to light up. So off I set on my solo climb with Rebecca my guide who was absolutely brilliant company. The view from the top on a clear November evening Is really amazing. I had loads of time on the top platform to take it all in and Rebecca even put the snow machine on for me in the snow dome. I would like to say it was the highlight (see what I did) of my trip to London, but as we were going to see Radiohead inside the O2 that evening, it comes a very close second. Actually standing on the top was a great way to get the blood pumping for a fantastic concert. Loved every second of it.

Shirley

Dec 2025

Verified booking

We had a great experience and the guide Zavia was very kind to my daughter for her birthday, we couldn't hear the information he was telling us about the area as the wind drowned his voice Otherwise it was great the girls enjoyed the snow globe at the top unfortunately the hot chocolate was lukewarm and not worth the money

Reshma

Dec 2025

Verified booking

Visiting London for Christmas n new years ❤️ Had an awesome time with my friends 11 year old daughter at O2...the view was spectacular.... def coming back soon !!!

Judith

Dec 2025

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Our tour guide Rebecca made our experience great fun and full of interesting facts -thank you. You deserve to be mentioned first though all the staff were very friendly and helpful. This was a fabulous trip and the views were amazing. Enjoyed a delicious mulled wine on the top from the snow dome too. Would definitely recommend.

Ginaya

Dec 2025

Verified booking

The experience was amazing. Karl, who was our guide, kept us well informed and was bubbly and engaging throughout. I would definitely recommend it and plan to go back in the summer to see rhe sunset.

Sarah

Dec 2025

Verified booking

The Snow Globe Was An Added Bonus. The Group Size Was Good Not Too Crowded The Guid Was very Nice And helpful And Also Took Photos For You. Was Overall A Great Experience Would Do This Again.

Rudo

Dec 2025

Verified booking

The walk going up was the hardest but you would get a magnificant view. The instructor was awesome. He made the experience worth it

Janet

Dec 2025

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Very well managed. Friendly staff and good equipment. Loved the climb and the view from the top.

Stephen

Nov 2025

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Had an excellent visit to up at the O2. The person who helped us was very knowledgeable and told us lots of interesting facts.

Penny

Nov 2025

Verified booking

Cha cha our host was fantastic, unfact the whole up the 02 team were so lovely. Great views even with the evening fog, lots of information on focal points at the top, health and safety of it all was fantastic, nice to be able to have a drink at tye top (you pay before you go up there, Ithought it was reasonable considering. I would highly recommend the experience and we will be doing it again, thank you to the whole team

Collette

Nov 2025

Verified booking

The staff were so good. The man who received us was personable and Aaron who was our guide was very funny. It's so common these days to have an experience ruined by bad staff, I was delighted,

Julie

Nov 2025

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The guide was really informative and safety conscious. The view across London was incredible! I would definitely visit again and will recommend it to friends

Kelly

Nov 2025

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I would say firstly it is a fitness climb Matt who was our climb your was excellent Our climb tour

Aqsa

Nov 2025

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It was a lovely experience. View from the top was amazing and London skyline at night looks awesome.

Tracy

Nov 2025

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The guide was fantastic and really made the experience fun!

Richard

Nov 2025

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A thrilling climb, brilliant staff, great organisation.

Nigel

Nov 2025

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Our guide Aaron was very good and made the experience.

Lisa

Nov 2025

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Fantastic time at up the o2 would recommend

Karen

Nov 2025

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Great family activity. Max was fantastic.

Craig

Oct 2025

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It was a suprise 10th anniversary trip for my wife, i thought up at the o2 would be a great way to start the trip. We LOVED it!! Friendly, relaxed, great customer service all round, in a great location. My wife LOVED it! Brownie points for me 😀

Michelle

Oct 2025

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It was very well organised and very one of the staff was welcoming and helpful. We are two ladies on our tour and they were amazing. Can't remember their names. Would recommend this experience.

Sheryl

Oct 2025

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Amazing day, staff were very helpful and knowledgeable. We had a great time as it was our wedding anniversary on 11/10/25 and that was our treat to each other

Miss

Oct 2025

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We were a group of 3 deaf girls and the staff could not do enough for us. Absolutely amazing fun experience. So glad we done it. Would actually do it again.

Sophie

Oct 2025

Verified booking

Firstly, your staff were incredible!!! Having had a Stroke on my head and Spine, I really can't put into words how understanding and accommodating they were, so THANK YOU!! Alex was the groups guide, I loved his sense of humour and how he brought the group together. My daughter didn't waste any time and left me for dust, but I knew she was in safe hands. I was chaperoned by Karl and Tan because I needed extra support. Their teamwork and willing to help and support me were amazing. They helped me accomplish an achievement, which 6 years ago would have been impossible. I've saved the best until last, Karls mum Kirsty, she had surprised Karl and took on the climb. Having travelled far and not used to London public transport, not telling Karl she was booked in for a climb was really special to be a part of. Thank you Up at the O2 for helping me

Linda

Oct 2025

Verified booking

The walk was very well organised with plenty of preparation and the necessary kit. All the staff were welcoming and helpful but most outstanding was the guide, Aaron (I think) who right from the beginning showed that he was there to ensure that our experience was safe and enjoyable. We were a fairly small group, probably due to the atrocious weather conditions. Aaron was supportive throughout the climb and very knowledgeable at the top when explaining landmarks. He showed real care and professionalism when one of the party was struggling on the descent and ensured that she had a positive experience.

Polly

Oct 2025

Verified booking

The welcome and introduction were completely lacking in inspiration or much information. Our guide gave us very little information, even when asked at the top, whereas the guide before us we could see was giving a very animated and entertaining talk to their group. We were lucky it was a beautiful day as that made the experience great from a personal standpoint. But overall disappointing.

Natasha

Oct 2025

Verified booking

Great experience. Didn't have to wait long to get going and the walk wasn't as bad as I thought it would be. There was no rush to get to the top you could do it at your own pace. The instructor was very nice ; checking in with everyone on the way up and down. The views were great and it was nice to just sit/stand and take them all in. Would definetly recommend.

Roy

Oct 2025

Verified booking

The day was a great experience with my Daughter to climb to the top, the staff were magnificent, helped every one on the steep slopes, no one was left un-attended and guided through every stage with care and attention. It made the climb a memorable day

Vicki

Oct 2025

Verified booking

Excellent people so welcoming,, our climb was 5pm on 23 October guide was fab very knowledgeable,, Can't remember his name but he tripped through the doors and made me jump luckily before the climb started but thanks really enjoyed it x

Paul

Oct 2025

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The guide was great, Imran I think, and the tour is well organised. Great view. One star down for the extraordinary rudeness of the woman behind the front desk. The O2 as a whole has a TERRIBLE problem with customer service

Kerstin

Oct 2025

Verified booking

Excellent experience! Aaran was a very knowledgable guide and our safety was his first priority. Was fun to walk up this big building and hear more about it. A shame, that the weather did not behave itself 😳

Anthony

Oct 2025

Verified booking

Owine was brilliant despite the weather not being great he kept spirits up. Full of insightful information and full of interesting facts. Great experience!

Toni

Oct 2025

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Had a lovely time. Ahmed was so nice. Made the day Good value the view was so nice.

Lucia

Oct 2025

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Perfect day with spectacular views. Guide super knowledgeable. Total treat of an experience. See you again

Karen

Oct 2025

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Great experience-what a view ! The guide was amazing, fun, kind and friendly. I think her name was lily ?

Leanne

Oct 2025

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Mark was a fun and reassuring guide . The experience was amazing!

Miss

Oct 2025

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Brilliant guide, great experience even in the pouring rain!

Samantha

Oct 2025

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Aaron was great and the weather made for a good day

Katie

Oct 2025

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Great experience and the guides are brilliant

Darren

Oct 2025

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Great experience and team were fantastic

Mujgan

Sep 2025

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Really enjoyed this activity! Had such great fun with my childhood bestie – skyscrapers, heights, and lights all the way, with perfect weather to top it off. Everything was swift and smooth, from prep to housekeeping, and our host Max was super cool, calm, and collected throughout the evening. Huge thanks for a truly wonderful experience! The space and facilities were clean and tidy, which was much appreciated. The only downside was the footwear – the steel toe caps eventually started to hurt, so we had to make our way down the O2 backwards to ease the pressure. Ouch! Aside from that, it was an unforgettable adventure. Cheers!

Matt

Sep 2025

Verified booking

Great fun! Went with my 73 year old mother, my 11 year old daughter and 9 year old son. the climb was easy enough, and the safety equipment in good condition. The Staff were really Friendly, and Theo especially helped my nervous 9year old throughout and made him feel much more relaxed and confident. Would definitely recommend

Mona

Sep 2025

Verified booking

We did the sunset tour and it was absolutely beautiful. Our guide, Mikayla, was great. She was interesting, fun, and gave us a great explaination of the view from above. We were a couple in our 50's with 2 of our kids in their 20's and we all enjoyed and had fun.

Rebecca

Sep 2025

Verified booking

Amazing experience, we were going to a concert at the O2 and decided that we would do the climb while we was there. I was a little nervous but Aaron was a great guide and made it a good experience. Would definitely do it again!

Maria

Sep 2025

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The 2 lovely guy that was walking with us was amazing they made it fun I was stugging to walk up there but they help me carry on to the end they were amazing

Matthew

Sep 2025

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We arrived early and spoke to the security who advised us to go up to the Oblix for a coffee. Once there the wonderful staff gave us a window seat and instead we ordered brilliant cocktails. When time we went up the Shard and on the 69th floor had coffee and cake whilst looking at the superb views of London. We then went up to the 70th floor where the facade stops and the sway feels like you are on a boat and it was all fantastic!

Ciara

Sep 2025

Verified booking

Everything was amazing! The staff were all super friendly and helpful. Lily, especially, who was our guide up on the climb and made us all feel very comfortable chatting away to us. The view going up, on the top, and coming down was surreal. We did the Twilight time and we got to see it all in both daylight and nighttime which was fantastic! Definitely would do it again at Christmas time when the snow globe is there

Sam

Sep 2025

Verified booking

Both activities were superb and paying the extra money for fast track for the London Eye was definitely worth it. The O2 Climb was our favourite because it was such a different activity. The staff were great and made it fun. The views from both were great (lucky with the weather!) and booking them together was good value and made it easier as tickets were together on the app. Highly recommend!

Christine

Sep 2025

Verified booking

I'm nearly 80 but our guide assured me plenty older than me had made it so feeling reassured I harnessed up and reached the top to enjoy the view and the achievement. The guide was very helpful and knowledgeable about the landscape which made it more interesting. The plaques are informative but could you install some binoculars for our use as we can't carry them with us?

Michael

Sep 2025

Verified booking

It was an opportunity to erase an experience from my bucket list. Our guide Liam was helpful, friendly and very professional. 10/10. My calf muscles are bigger than they have ever been. In part I found the walk tougher than I anticapted , especially walking backwards on the decent. However, it is was it is I am glad both of us served our fellow pensioners well.

Ian

Sep 2025

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We turned up 2 hours late due to protester and the lady was really helpful kind .and managed to get me and my daughter on the next climb that day

Emma

Sep 2025

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Our guide Karl was fantastic and we felt very well looked after . Thanks Karl for making this a great fun experience

Simon

Sep 2025

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We picked the sunset climb and it did not disappoint. The guides were fun and knowledgeable.

Reeba

Sep 2025

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Very fun girls trip adventure! They accommodated for weather and made sure we were safe

Janet

Sep 2025

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Michela was a superb guide, funny and informative

Natasha

Sep 2025

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Our guide mark was fantastic always checking on everyone, and also had little chats with us all on the stopping points.

Angela

Sep 2025

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Really enjoyable experience,Karl did a fantastic job of looking after us 🙂thank you

Colin

Sep 2025

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A brilliant afternoon, made all the better thanks to the lovely staff.

Chantal

Sep 2025

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The staff engagement and support. Just a different experience.

Gail

Sep 2025

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Owain added lots of positive energy to a unique experience

Martin

Sep 2025

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The whole package was well run and efficiently done

John

Sep 2025

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The views of London, and the climb was fun

Gerard

Aug 2025

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The instructors were knowledgable and enthusiastic. They mad the experience fun and exciting. The care about the safety of the everyone who attended, made conversation and happy to help whenever it was needed. The photo's were nice, despite one of the staff having issues with the camera at the beginning. Everyone was having a fun time. The trek up the O2 was challenging, but in a fun way. I got to see the city all lit up. Once at the top i could take in the view with a nice glass of champagne, while taking plenty of photos and videos for the memories to last. Granted i wasn't expecting the journey down to be as challenging, though everyone was having fun and giving there own emotions. All in all, i'm really made up i did it and still have the memories and can add it to my growing list of experiences so far...

Pam

Aug 2025

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Great experience to do while in London, were we lucky with weather. Our tour guide Max was brilliant, helpful informative & funny, giving us history about the o2 & London. Thank you Max 👏👏👏👏 (From the lady in the read coat in a group of four)x

Julia

Aug 2025

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The experience was well organised. Friendly , happy staff and group leader. Easy to book online with Headout. With the climb itself, it is steep but manageable. I didn't feel rushed. It's actually worse going back down than going up. Glad I done it

Julie

Aug 2025

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It was so relaxed and the weather was kind. Our leader was kind and patient as we had a little boy in the group who was frightened about the going down. We were not rushed and had plenty of time at the top. It was fun and we enjoyed ourselves!

Toni

Aug 2025

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We had a fantastic climb with our brilliant guide Etienne, who made it fun and informative. Our 12 year old niece particularly enjoyed it. We had fantastic weather and the whole experience was outstanding.

Tina

Aug 2025

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The experience of taking my 3 grandsons on the over the 02 was amazing and the staff were so helpful and patient with get my youngest down as he got scared, I couldn't rate them highly enough

Joanne

Aug 2025

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The climb was well organised, our guide Kayla was so lovely. She supported anyone that needed extra support and was very knowledgeable at the yoo with questions regarding the view.

Kevin

Aug 2025

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A really enjoyable and rewarding experience. Our guide Lily was excellent at putting the more nervous amongst us at ease. Would definitely recommend to all.

Chris

Aug 2025

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The whole experience from start to finish was great, I cannot speak highly enough of the staff as they were so helpful with the children

Lucy

Aug 2025

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Aaron was a great guide - very friendly and good to have leading us. The experience was great - despite me being scared of heights!

Michelle

Aug 2025

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The whole experience was awesome our tour guide was amazing I will definitely recommend

Valerie

Aug 2025

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Lily was an awesome climb coach- would definitely recommend this activity! Thanks to all the climb team.

Valerie

Aug 2025

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Great climb, lots of fun and not too hard. Lovely views from the top, excellent organisation and staff.

Liz

Aug 2025

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It was easy to book and when I needed to change the date it was sorted quickly. On the day

Susan

Aug 2025

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A lovely thing to do. I will be returning for a night walk with more of my family

Collins

Aug 2025

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It was a fun and unique experience. Our guide made it even more fun!

Ian

Aug 2025

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A fansatic experince with great views at the top.

Finley

Aug 2025

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Great couple of hrs ! Looking over London

Ryan

Feb 2026

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Christina

Feb 2026

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Hannah

Feb 2026

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Hannah

Feb 2026

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Hannah

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Vitto

Feb 2026

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Gary

Feb 2026

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Viktors

Jan 2026

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Paul

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Sharon

Jan 2026

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Ian

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Jan

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Julija

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Daniel

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Jaina

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Sigita

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Christine

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Lyndon

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Deborah

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Reitse

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Mary-louise

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Jordan

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Oscar

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Karen

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Howards

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Sandra

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Glenn

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Rother

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Vitalijs

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Kim

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Elizabeth

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Giles

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Sue

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Hannah

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Michael

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Maria

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Diane

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Jonathan

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Emma

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Terence

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Carolyn

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Clifford

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Warnakulasuriya

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Fatima

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Julie

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Jurate

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Mrs

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Michelle

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Deb

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Emma

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Kelly

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Christine

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Salim

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Atlant

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Peta

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James

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Paul

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Brian

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Maxwell

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Mrs

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Claire

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Julie

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Christopher

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Amy

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Dylan

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Kylie

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Sarah-grace

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Gordon

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David

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Emelia

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Gita

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Mrs

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Carol

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Lucille

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Sarah

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Kerrie

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Komal

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Jennifer

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Adam

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Catherine

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Ildiko

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Kenneth

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Benjamen

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Julie

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Matilda

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Opedeji

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Wayne

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Robbie

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Mark

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Lorraine

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Sonia

Aug 2025

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Anastasija

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Pankaj

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Sarah

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Stephen

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Ivo

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Greg

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Sara

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Tina

Aug 2025

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Charlotte

Aug 2025

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Aaron

Aug 2025

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Cassandra

Aug 2025

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Jonathan

Aug 2025

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Well looked after, friendly staff. Was talking to the guy as walking up, seemed friendly and appreciated the interaction

Anne

Aug 2025

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Great climb with Etienne yesterday. Very lucky with beautiful clear skies, plenty of time at the top to enjoy the views and thoroughly enjoyable experience.

Aug 2025

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It ended up being one of the best family things we’ve done this summer. The weather was spot on - sunny with a nice breeze. Getting into the safety gear and climbing boots was super easy, and stashing our bags and shoes was no trouble at all - they were waiting for us at the end of the climb once we’d taken off the harnesses. The whole setup was smooth and really well organised.

Sherelee

Aug 2025

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Great fun ! loved it, stunning views

Roberta

Aug 2025

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The moments and the people Great

Nipula

Aug 2025

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A bucket list experience for sure! Weather was perfect, organisation was A1. The staff were knowledgeable and the tidbits of information enhanced the day.

Joanne

Aug 2025

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A fabulous experience for the whole family. Aaron was a great climb host!!

Mrs

Aug 2025

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What a wonderful experience we had today climbing the 02! Aaron our tour guide was part of our wonderful experience! We felt safe in his hands and couldn't help us enough. Extremely knowledgeable and professional in his job. He made us feel at ease with his wittedness! The views are incredible and wished we could have spent longer on the rooftop!

Mrs

Aug 2025

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Excellent experience loved ever minute of it

Dorothy

Aug 2025

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We had an amazing climb over the O2, thanks mainly to our wonderful, kind and helpful guide, Kayla.

Trudie

Aug 2025

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Amazing! It was a bit harder than I thought but loved it. And our tour guide was excellent!

Sally

Aug 2025

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Staff were very helpful and made the trip really safe and lots of fun. They sang happy birthday to my daughter at the top which was really special.

Andrew

Aug 2025

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Challenging but fun experience giving a real sense of achievement. Some spectacular views at the top.

Deborah

Aug 2025

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Up the O2 Climb was absolutely fabulous. We were well briefed our guide was friendly and very helpful. The climb was a challenge but with a great view at the top.

Sharon

Aug 2025

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Theo, who looked after us, made it fun and enjoyable. Also very knowledgable regarding the buildings we could see.

Eve

Aug 2025

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Quick and efficient service from check in to the safety chat, especially our climbing guide Humphrey. Views are cool from the top and a fun way to spend an hour looking out over London and climbing an iconic London site.

Tina

Aug 2025

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Easy process from start to finish, many thanks.

Anthony

Aug 2025

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The sheer enthusiasm of the staff who clearly enjoy accompanying tourists to the top of the 02 is plain to see. Plenty of time to soak up the atmosphere and ask questions while being kept informed of relevant facts. The 02 arena itself is a venue you could easily spend all day at. All in all, a fantastic highly recommended family day out.

Natalie

Aug 2025

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Walking over the O2 was a great experience and something I've now ticked off my bucket list! The views across London once you get to the platform were amazing !

Emma

Jul 2025

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Very fun! I went on my own to do it and my guide Theo was so lovely and helped the whole way

Adrian

Jul 2025

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Fantastic tour, well organised, our group leader Arron was great 😊, with a good sence of humour, we all enjoyed , fantastic views from the top, well worth the money

Antonia

Jul 2025

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Very friendly staff and enjoyable climb with a knowledgeable & friendly leader, Liam (& Emily). An enjoyable experience. But felt pressurised into buying exoensive drinks at the start. I understand that less fit people might find the climb hard... But that sales technique needs reviewing.

Suasan

Jul 2025

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The views and the equipment to keep us safe. The guide was helpful and chatty and the booking was easy. We had a great time.

Rachael

Jul 2025

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Friendly guide and enjoyed the climb

Mrs

Jul 2025

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Took my 9 year old Grandson matt was amazing towards him & the rest of the group, he treated every individual special. Made our climb very memorable 💖

Martin

Jul 2025

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Everyone at the O2 was friendly making it a fun activity for myself, my nephew and his partner - especially Theo our guide.

Martina

Jul 2025

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London is so busy (which we aren't used to!!) and we arrived with a 5 minustes' delay despite planning for being on time. The Team was very welcoming and arranged a fast track for the 3 of us and we were able to join the group we booked for. Thank you! It was only when standing at the start of the climb (after being booted and harness-suited) that I realised the first part at least was a bit steepish, but, once you start, I found it just fine. Yeap, it isn't a race either. Considering how hot the weekend had been, our climb was a doddle because it cooled down and the breeze made the whole event very pleaseant. The view is great, lots to talk about, especially if you'd been to places you can actually see from there. It was all very satisfying and quite clever regarding how safe it is to made for visitors on the way up and down. The steepish descent was similar to the initial ascent - not as bad as it first looked. I felt surprisingly tired afterwards, which wasn't a biggie: lots of places in O2 to refresh afterwards! Highly recommended!!

Paul

Jul 2025

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very well run and organised, friendly staff and great guide. The views from the top are spectacular and we really enjoyed it, highly recommended if you want to try something a bit different.

Mrs

Jul 2025

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The Headout team were excellent they made the experience great by guiding us through the experience. We felt safe just by knowing that there were there to help. Well done guys

Janet

Jul 2025

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It was all fun and safe. Theo was a terrific guide.

Kirsty

Jul 2025

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The sun was shining , the company was amazing and our guide was entertaining and knowleable

Amanda

Jul 2025

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Great experience had by us all. Climbed with guide Karl who made us feel very confident in the climb and was happy to assist or answer questions.

Thomas

Jul 2025

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The whole experience from start to finish. Sweet and helpful guides who are present during the whole trip and give the trip an extra kick. The climbing was only challenging at the beginning, otherwise you can enjoy the view up and down.

Gethin

Jul 2025

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Excellent experience. Our guide Lily was fantastic and made the experience very enjoyable 😊

Sheila

Jul 2025

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We enjoyed every moment of it and our guide Liam was excellent.

Wendy

Jul 2025

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Walk was lovely weather rubbish

Rachel

Jul 2025

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So amazing when we got to the top and we saw the sites and great with a glass of Prosecco

Lidiia

Jul 2025

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Incredible experience, well organised event and team members helpful, friendly and knowledgeable, especially Beau.

Daniel

Jun 2025

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We honestly loved it - pretty hot day and we were super tired after a day of flights/travel around the world but so glad we did this! Ewain was awesome too, very appreciative. Thanks team!

Lisa

Jun 2025

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the staff are so amazing. they were so knowledgeable and knew exactly what they were doing. me and my friend had the best time. 10/10 is worth the money!!

Shlomo

Jun 2025

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Our guide marrick was amazing he did an excellent job keeping a upbeat vibe and explaining the view with professionalism and humour!👍

Aileen

Jun 2025

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It was amazing views for it's price

Richard

Jun 2025

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Expert, friendly well organised event. The only thing to comment on was is that water should be available at the top. Especially on hot days.

Deborah

Jun 2025

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Great experience with an excellent guide.

Elaine

Jun 2025

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Our guidue was funny and delightful. He took care to ensure our safety. It was a good climb. thank goodness for drinks at the top. Fab experience. Adam was brilliant.

Michal

Jun 2025

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All set up in a professional way, tour guide kept us entertained all the time. Going up on a windy day was an experience itself and views from the top were just amazing.

Stephen

Jun 2025

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It's just such a great experience and I've no idea why: feels like a challenge? great views? unique? great hosts/guides? Bottom line: you gotta do this. I'd recommend it all day long!

Diane

Jun 2025

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Everything was made so easy and delighted that our guide Mark informed us that we could use the cable car for half price by showing our climb tickets. Mark was a delight to climb with and very informative/knowledgeable. Thank you

Christine

Jun 2025

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The climb was so well organised. From the video to colllection of kit to having your belongings ready and waiting at the end. Our guide Cheryl was amazing. She was friendly, helpful, extremely knowledgeable and qualified. She helped everyone get through the climb and was cheerful throughout.

Emma

Jun 2025

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Our guide Lilly was amazing with our daughter that was a bit scared of heights, always checking on her and reassuring her. Something will definitely do again as a family, and we've spoken about the sunset climb. The views are amazing.

Lisanne

Jun 2025

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My wife & I took my 8 year old nephew, we had already been up before but this was his first time and he really enjoyed it! He was the only young person in the group and the climb leader Bo made sure he was at the front, which Fletcher loved. Bo was really enthusiastic and explained everything really well. Thank you Lisanne, Rachel & Fletcher

Amanda

Jun 2025

Verified booking

Everything! The climb itself was great, and the views from the top incredible. Our instructor Liam was excellent; he gave us an informative safety briefing injected with a bit of humour to stop it being boring. He was also chatty and helpful throughout the climb, and very willing to take pictures for the guests. Being able to buy drinks to have at the top was a nice touch.

Angela

Jun 2025

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Brilliant experience. Reasonably priced. Tom was an excellent tour guide 👍🏼

Marcus

Jun 2025

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Mark the instructor was very helpful and friendly He had a lot of interesting facts about landmarks at the top of the o2

Pamela

Jun 2025

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Max was our walk guide, he was really clear and business like in our safety talk. Once we began our climb he was knowledgeable and entertaining, ready to help if needed. At the top of the O2 he did an interactive talk on the views around us, aimed at some school children but educational for adults too. His knowledge of the surrounding area and beyond was fantastic as well as anecdotal. He kept that stream of facts up right to the ground. Overall a brilliant experience, one I wasn't 100% sure I'd enjoy as someone who doesnt like heights, but it was fantastic. I'd go again.

Emily

Jun 2025

Verified booking

The process was very simple and well-organized. Fill out a waiver, put on boots and a jacket/gillet with zipper pockets so your phone doesn't go tumbling 52m to the ground, strap in, and start climbing. We didn't move too fast, nor too slowly, we stopped for breathers and to check out the sights, and the view from the top was incrdible. (We were lucky to have perfect weather!) Cheryl was super nice, hekpful, informed, engaged; everything you could ask in a guide. Would do again, 5 out of 5!

Jaye

Jun 2025

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The experience was well run. Lots of photos taken. The whole process went smoothly.

Rebecca

Jun 2025

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It's a great experience, would love to do it at night to see the lights

Gina

Jun 2025

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It was amazing, not as scary as I thought it would be and was super safe really enjoyed it and finding out about all the little facts about the O2 arena

Alan

Jun 2025

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Such a great experience. The walk was hard enough to feel like an achievement, and easy enough, so I think most could do it. The view from the top was amazing. We had a very lovely guide who was super friendly and engaging. Great experience.

Amanda

Jun 2025

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Just an amazing experience something on my bucket list

Eddie

May 2025

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The highlight of my visit was completing the climb with my grandson

Jen

May 2025

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The staff were so helpful. I wasn't sure if I was going to do it at the last minute but they were so encouraging. Nothing was too much trouble. And worth the sense of achievement completing it with my girls. Thank you. 🙂

Josephine

May 2025

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Arron and Abdul were awesome! They were knowledgeable, professional, funny and great guides! It was a brilliant experience. Thank you

Ruth

May 2025

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Emma and humphrey were great. Loved the whole experience. Will recommend and awesome to get money off other attractions

Helen

May 2025

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I'd booked this to do with my sister, but she had ti cancel the day before we were due to go. I asked acouple of other friends but they were working & it was short notice for them to arrange the day off. I nearly didn't go, but im so gald I did. Mg time slot was 12.25pm, the weather said rain at around that time. So I got there early, hoping I would be able to go up earlier, it was no problem. There were only 5 in our group, our guide was Matt. He took time to chat to each of us as we were going up. The worse part was the steep bit on the way down. The photo packages were good value, which I bought. Thanks Matt for a great experience. I would recommend it & I'll do it again.

Paul

May 2025

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This experience is perfect for young people we had a great morning

Carol

May 2025

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Well run, excellent customer care, fabulous experience

H.w.

May 2025

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Works fine and fast. Easy payment and the tickets always at hand👍

Hiba

May 2025

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Our guide Brittany was helpful and courteous throughout. The safety and climbing instructions were clear and easy to follow. The climb itself was enjoyable and paced well. Had a great experience!

Mrs

May 2025

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Friendly welcome. Informative guide . While climbing and at the top. Fabulous day. Recommended to everyone.

Brian

May 2025

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All of it! Great experience and fun guide

Johanna

May 2025

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Very easy to book in advance. Easy to find 'base camp' from tube station. All staff very helpful and pleasant. Our guide, Max, was excellent. Clearly explained what to expect, was patient and supportive throughout and his knowledge of London was excellent. Highly recommend!!

Danny

Apr 2025

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My and my dad love it will do it again in the summer

Kirsty

Apr 2025

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Something different to do and the staff were lovely.

Kurtis

Apr 2025

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Was fun, informative and Brittany, the instructor, was great.

Padmavathi

Apr 2025

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Really informative guide, safe, well planned event. We all enjoyed it.

Mrs

Apr 2025

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Was great fun wasn't sure if we could do it at our age

Lynne

Apr 2025

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Hubby and I absolutely loved our walk over the 02! Weather was perfect so the views were far reaching and showed the London skyline at its best. Michaela, our guide, was great fun and very knowledgeable. Highly recommended.

Caterina

Apr 2025

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Original, exciting a different excursion than usual. Competent and very friendly staff 😍

Rachel

Apr 2025

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Easy to book and all guidance on what to expect t clear. Experience itself was amazing - we had an excellent guide and found the whole experience exhilarating. It's a light challenge and worth it - would do it again.

Angela

Apr 2025

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It was the thrill of walking up th he side of the O2 and then seeing the amazing views . The staff were excellent proffesional ,helpful friendly and I do want to do it again .

Amanda

Apr 2025

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Staff were brilliant! Very knowledgeable, caring and on hand to take pictures for everyone! The views amazing... we did have a blue skies clear day. Recommend to anyone thinking of doing it!

Anita

Apr 2025

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It was an amazing day. Our guides were lovely and knowledgeable. Great views. Glad we did the climb.

Lucie

Apr 2025

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It is something special a and fun to do in London

Gurnam

Mar 2025

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The process was very smooth from start to finish… The stuff were all very pleasant and accommodating with answering any questions. Our guide made it a very pleasant experience..

Diana

Mar 2025

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So well organised, Martin our guide was brilliant, informative, friendly and considerate. All the staff we encountered were lovely. The experience itself was excellent it's a day I'll always remember! Thank you!

Miss

Mar 2025

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Martin was a helpful & knowledgeable guide. I liked hearing about different things we could do in London. I liked the views and the climb wasn't difficult for me or my kids

Sabina

Feb 2025

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The staff were really nice and they helped me in answering my queries and helping me with the things that I was confused about.

Simon

Feb 2025

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Very friendly and attentive staff, our guide was very engaging and made it fun for my daughter

Keith

Feb 2025

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Great attraction,well run ,bit expensive for what it was ,but was fun

Jamie

Aug 2025

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Kamal

Aug 2025

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Amanda

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Mihaela

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Maxine

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Leo

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Maria

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Leerone

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Sarah

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Kiaya

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Carole

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Tim

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Neil

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Zaid

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Stephen

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Hayley

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Kelly

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Katy

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Daiva

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Jeanette

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Clement

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Sandra

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Hilda

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Tomasz

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Shahbaz

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Simon

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Sylvie

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Amy

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Rosemary

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Mrs

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Andrew

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Alan

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Adam

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Britney

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Raminta

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Sven

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Jean

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Richard

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Janine

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Julia

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Erika

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Mark

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Margaret

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Courtney

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Keira

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Harry

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Luke

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Sonal

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Richard

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Elenor

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Ukonu

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Shona

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Gregory

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Joana

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Mathias

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Angela

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Jeremy

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Olivia

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Enita

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Aiden

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Stuart

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Jay

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Grace

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Natalie

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Peter

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Mark

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Poppy

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Helen

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Hilary

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Agnieska

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Ryan

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Kaley

Feb 2025

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Peter

Feb 2025

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Deborah

Feb 2025

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Daniel

Feb 2025

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Jenny

Feb 2025

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Gareth

Dec 2025

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Unfortunately I need3d my booking rescheduled due to the day being a birthday present for my son who got rushed to a and e in the early hours of the 19th, so when we arrived and got to the start he refused to go up and made my dad sit it out with him. Had he of been 100% with his health i very much doubt this would of happened and now he regrets not going up. But I didn't like the guide saying to him we was safe with rails either side to then see that actually only in the .middle you can't blame him only being 12

Nov 2025

Verified booking

Unfortunately I couldn't make it, but made it to the venue. Had to go to the nearest pharmacy Mangal to buy some medicine. Unfortunately I didn't get a refund!

Guglielmo

Nov 2025

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Nothing special, it's just a walk and the view is not that great. Feel overrated also considering it is far from cheap .

Valerie

Oct 2025

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Nothing. The day before I was injured and unable to use the 3 tickets I had booked. 2 weeks before I had also booked but ended up with Covid so again unable to attend. I have wasted a lot of money but it is no-ones' fault.

Danielle

Jun 2025

Verified booking

We didn't have the experience as I happened to check the terms & conditions and found that my husband was over the maximum weight allowance, so he was upset he couldn't do it, it had been booked for his birthday on that day , and was extremely dissapointed. I phoned to inform youselves, but policy states there are no refunds or rechedules, but was given a 25% credit . I phoned on 11th June, and I do think this is unfair to loose my money. Will not be recommending your service.

Paula

May 2025

Verified booking

This is outrageous. I booked the incorrect date and informed you within 15 minutes of booking. I was refused any change.

Joe

Apr 2025

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I did not manage to get into the venue due to being in hospital u spoke to the colleague at the venue they told me that you should be able to reschedule my tickets as it was for my daughters birthday

Feb 2025

Verified booking

Our guide, Max, was great from the beginning, he was well organised and enthusiastic. The experience wasn't rushed and we had enough time at the top to take in the views and hear some interesting facts about London and the area. So helpful to be provided with coat and shoes. A good way to spend a morning as a family doing something different. Would recommend to others.

Norman

Feb 2025

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Debbie

Feb 2025

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Jessica

Feb 2025

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Gillian

Feb 2025

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Alan

Feb 2025

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Guide Cheryl was brilliant he friendly attitude made the trip. Experience itself was breathtaking, highly recommend everyone to give it a try

Janice

Feb 2025

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Cha-cha was great Also the Duty Manager who fixed my shoes problem

Molly

Jan 2025

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Mrs

Jan 2025

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Excellent. Equipment provided was great-felt safe and secure. The group leaders were brilliant, friendly, interesting and most importantly helped and reassured older people like myself. Really good experience, shame about the dull grey sky!!

Daniel

Jan 2025

Verified booking

Very well organised. Great welcome and instructions from the team. A real positive is that you are instructed by a team member from initial safety briefing, to kit room, to photos, to ascent and descent. Including a very interesting "tour at the top". Our guide was Cheryl and she did an excellent job! Not just with our group but also the other participants. Well done O2!

Hannah

Jan 2025

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Nigel

Jan 2025

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Amazing service from the website and absolutely made to feel exclusive to the event in climbing the O2,maximum praise to Lily who guided us on the climb,the event crew was awesome!

Mrs

Jan 2025

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Daniel

Jan 2025

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Quite expensive for what it is - but great tour guide (Cheryl) with great facts and very welcoming and upbeat

Tracy

Jan 2025

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Tammy

Jan 2025

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Elaine

Jan 2025

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The whole experience was easy from start to finish. Great group size The dome at the top was wonderful. Would point out it was slightly slippery on the was down. So don't walk side ways! I would do it again

Miles

Jan 2025

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It was well organised, the instructor was fun and knowledgable and it was pretty good value for money.

Francesca

Dec 2024

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Amber

Dec 2024

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Your website malfunctioned and booked me the wrong day. I called and email IMMEDIATELY to try to change and you would not allow me any change of ticket. You claimed this was because of the 02 but they allow changes to their tickets for a simple 15 fee including on the day of. I am shocked at the lies and incompetence and stinginess of your organisation. I called repeatedly to try and resolve this and was met with no help. I will not be using your service ever again.

Kevin

Dec 2024

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Dec 2024

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Abigail

Dec 2024

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Great views, friendly staff, well organised. Th Snow Globe was awesome

Chris

Dec 2024

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Very well organised, we were lucky to have a sunny day with great views. We did the IFS cable car first. Thorough enjoyable experience

Amy

Nov 2024

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Hi the climb did not go ahead due to the weather conditions. We paid to get there and sadly it cancelled at 11:30am. We were given a slip to contact you which I did

Yanica

Nov 2024

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Gillian

Nov 2024

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Our guide Jack was amazing, I walked the dome with my mum who is 84 and Jack helped and encouraged her all the way. His knowledge of the surroundings was great and his sense of humour really made our day.

Niccole

Nov 2024

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Mya-may

Nov 2024

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Iain

Nov 2024

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Rene-maurice

Oct 2024

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Michelle

Oct 2024

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Nils

Oct 2024

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Emma

Oct 2024

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Laraine

Oct 2024

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Kevin

Oct 2024

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Pauline

Oct 2024

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Manana

Oct 2024

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Terri

Sep 2024

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James

Sep 2024

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Emma

Sep 2024

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Awesome loved every minute of it

Carolyn

Sep 2024

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Amazing, so glad I did it. Will tell all my friends about it

Louise

Sep 2024

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The experience was excellent! We went up at the o2 for my daughter's birthday and she loved it. The only down side was having to download an app to access the tickets. I would prefer them to be on email.

David

Sep 2024

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the whole experience was first class , arrived early and was allowed on the earlier climb , safety instructions were clear and explained well , our guide was very good and made people relaxed with no need to rush . would definately recommend .

Myriam

Sep 2024

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loved the guide!!! super nice would recommand her

Wolfgang

Sep 2024

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Alan

Sep 2024

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Brought for my grandsons 12th birthday and my husband climbed with him they had a great time Lovely pics on climb

Alison

Sep 2024

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Helen

Sep 2024

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all of it. The guide was also really great with my daughter and kept her entertained.

Miss

Sep 2024

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I loved it from start to finish. The information before was great to know as had no idea the O2 was themed around the year.

Kelsie

Sep 2024

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Adrian

Sep 2024

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Alexandra

Sep 2024

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Lesley

Sep 2024

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Excellent day hosted by Karl and Rebecca from Up at the O2

Gavin

Aug 2024

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I went on top of the o2, woohoo!!

Emma

Aug 2024

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Helen

Aug 2024

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Shane

Aug 2024

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Oswin

Aug 2024

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Enjoyed climbing up the O2 and seeing the view of London.

Elizabeth

Aug 2024

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Tickets were easy to book and useful to have on the headout app, as I can't always access tickets in other ways. The climb over the O2 is a brilliant experience, well organised, with friendly and well-informed guides. I felt safe at all times. The view from the top is spectacular and being able to spend time there, with information given about the places in London is great.

Headout Guest

Aug 2024

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Headout Guest

Aug 2024

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Headout Guest

Aug 2024

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Gokulesh

Aug 2024

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Headout Guest

Aug 2024

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Headout Guest

Aug 2024

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David

Aug 2024

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Sonia

Aug 2024

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Great organisation. Helpful staff and a wonderful guide . Made my birthday bucket list trip really memorable with my grandson

Muriel

Aug 2024

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helpful friendly staff, great views, wonderful experience

Unnam

Aug 2024

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Headout Guest

Aug 2024

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Michael

Aug 2024

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Ralf

Aug 2024

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Inbal

Aug 2024

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The guide eas nice, it was fun, but we expected something more extreame

Aug 2024

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This was a nice and easy way of booking our tickets for a great experience and day out.

Syed

Aug 2024

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It was great fun! I was apprehensive as it seemed like not much to do for quite a bit of money. The staff were very welcoming and friendly, our climb host was great and kept the enthusiasm up throghout. The views from the top were great as we had a nice clear day. One of our party is afraid of heights but was ok with it as it is a sloped climb and there are no sheer drops you can look down from. It's an experience that I found tough enough to be rewarding but not so tough I was getting angry as to why I'd decided to do it!

Apoorva

Aug 2024

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Jake

Aug 2024

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The climb was great and the hostess was fun.

Douglas

Aug 2024

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Good day out thank you really enjoyed it

Headout Guest

Aug 2024

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Claire

Aug 2024

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Headout Guest

Aug 2024

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Aug 2024

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Ian

Aug 2024

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Simple ticketing procedure, good weather, friendly and informative staff. Humphrey at the O2 was an excellent host.

Andrew

Aug 2024

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Aug 2024

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Pat

Aug 2024

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We loved it though I found the first third hard going and got a bit panicky - my fault as I'm 76 and should know better. However we are so glad we made it and Joey was great.

Charlotte

Aug 2024

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Staff were friendly, informative and efficient. Would definitely recommend a summer evening slot as the views were amazing and we were very lucky with the weather! Our guide, Theo, was excellent 😊

Headout Guest

Aug 2024

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Beverley

Aug 2024

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Enjoyed all of the experience, great day to do it as weather was cracking the flags. Views were amazing. Karl with a K great host

Frances

Aug 2024

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Fantastic experience, friendly instructor - we were blessed with a beautiful day which made the views from the top incredible. Would definitely recommend to others

Headout Guest

Aug 2024

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Mrs

Aug 2024

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Daniele

Jul 2024

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It was a great day out our guide was amazing and very helpful

Sue

Jul 2024

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Jennifer

Jul 2024

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Friendly guide Easy access to the site

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Jul 2024

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Laura

Jul 2024

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Very well organised. Good paced. Good size group- not overcrowded. Leader was AWESOME. Very understanding and patient with my medical needs, never made me feel an inconvenience or that it was unachievable.

Karen

Jul 2024

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Calum

Jul 2024

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Claire

Jul 2024

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Ivonne

Jul 2024

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We had a small group and Mikaela our guide was very funny.

Zoe

Jul 2024

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Our tour guide was great! She was very informative and made sure we were all happy as we were climbing. She kept checking back to make sure everyone was comfortable. She thoroughly checked our harnesses and made sure we were safe and secure. The views were incredible up there, it was nice to stop, look at the views, have a drink and take some great photos.

Headout Guest

Jul 2024

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Jul 2024

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Julie

Jul 2024

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Jul 2024

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Kelly

Jul 2024

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Charlotte

Jul 2024

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We had a great guide. Joey was a fantastic fountain of knowledge and extremely well natures and jovial. Definitely recommend him as a guide. Great day out.

Daniel

Jul 2024

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The tour was very cool! There was a great view and our guide was just super entertaining and professional

Stephen

Jul 2024

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The 2 guides, Frayer,and Carolina, made the experience even more enjoyable, they are very professional, and helpful in every way, it was an amazing view from the top

James

Jul 2024

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Edward

Jul 2024

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Matthew

Jul 2024

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Natalie

Jul 2024

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Samantha

Jul 2024

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Jul 2024

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Jul 2024

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Jul 2024

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Linda

Jul 2024

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I found the experience amazing!!!!! Really glad I did it. Found the first part difficult until I got into a rhythm. The views are amazing. Our guide was extremely helpful. It was great sharing the experience with my daughter and sister. It was for my daughters 30th birthday so treated her to champagne on top of the O2. We all loved. Would seriously recommend it and would do it all over again.

Pratima

Jul 2024

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Maria

Jul 2024

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Janet

Jul 2024

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Up at the O2 was amazing. From start to finish the staff explained every aspect of the climb. Joey was an absolute star. He was kind, considerate and very knowledgable. Emily couldn't do enough for us. Once at the top the view was incredible. A fabulous experience.

Headout Guest

Jul 2024

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Kristina

Jul 2024

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Great experience, we all thoroughly enjoyed it. It's organised really, and our guide was fun and knowledgeable too.

Headout Guest

Jul 2024

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Jul 2024

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Scarlette, our guide for the climb was very engaging and friendly. The climb delivered on the views across London as promised. All equipment provided and all staff helpful. Booking was easy.

Jayne

Jul 2024

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It was a really good experience. And Rebecca was a very good host.

Headout Guest

Jul 2024

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Emma

Jul 2024

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Karl was brilliant made the journey over very enjoyable lots of information and a wonderful experience would definitely do it again :)

Headout Guest

Jul 2024

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Jul 2024

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Bettina

Jul 2024

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Peter

Jul 2024

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Lisa

Jul 2024

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Very well organised, friendly and knowledgeable staff. Had a great experience

Headout Guest

Jul 2024

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Dimitar

Jul 2024

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Derek

Jul 2024

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Geoffrey

Jul 2024

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Jul 2024

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Cool views and great, knowledgeable guides leading us up the climb!

Victoria

Jul 2024

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Richard

Jul 2024

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Friendly approachable ENTHUSIASTIC staff. Well organised. Reasonably priced and safe.

Sandra

Jul 2024

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Jul 2024

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Richard

Jul 2024

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Laszlo

Jul 2024

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Nicky

Jul 2024

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Jul 2024

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Jul 2024

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Edward

Jul 2024

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Jack

Jun 2024

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Headout Guest

Jun 2024

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Rachel

Jun 2024

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Really well executed, Freya was knowledgeable, friendly and professional! She kept a few people in the group in line, re: safety! Really enjoyed our climb, and will return to being the kids to do it! Thank you.

Sarah

Jun 2024

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Great experience with great tour guides. No waiting time.

Lauren

Jun 2024

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John

Jun 2024

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Jun 2024

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Jun 2024

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Giancarlo

Jun 2024

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Alex

Jun 2024

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Jacqueline

Jun 2024

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Karl with a 'K' was a super guide. He was very attentive and ensured all participants were correctly secured while giving a talk on correct protocols to be followed while walking on top of the 02. Glad I had taken up the offer of a jacket provided as it was a very windy day. Thoroughly enjoyed the experience.

Frederick

Jun 2024

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Very good , the team at the 02 were first class Well worth doing and good value for money

Headout Guest

Jun 2024

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Claire

Jun 2024

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Deborah

Jun 2024

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The walk over and the views are amazing from the top.

Sabina

Jun 2024

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Thomas

Jun 2024

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Vipul

Jun 2024

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Stephanie

Jun 2024

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It's a fun thing to do as a family. Well organised. Lovely staff.

Headout Guest

Jun 2024

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Headout Guest

Jun 2024

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Razi

Jun 2024

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Had a fun , safe experience and especially had a great guide Max who had an indepth knowledge of London history who was very proffesional telling all sort of amazing stories as we walked up the o2 . A beautiful view of London once you are at the top.

Headout Guest

Jun 2024

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Cliff

Jun 2024

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Tony

Jun 2024

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David

Jun 2024

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Jun 2024

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Hana

Jun 2024

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Kristina

Jun 2024

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Brilliant staff and guide (Scarlett) throughout our experience! Highly recommend going up and see the beautiful London landscape! We consider going for a night hike.

Kristina

Jun 2024

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Love the experience and it was a great idea for a birthday party!

Amanda

Jun 2024

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Zena

Jun 2024

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Kevin

Jun 2024

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Jeff

Jun 2024

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Joanne

Jun 2024

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Ruth

Jun 2024

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Gina

Jun 2024

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Headout Guest

Jun 2024

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Gary

Jun 2024

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I was the only person on the 1815 tour but it still went ahead. My guide was great. I had as long as I wanted. It was my own private tour!

Emily

Jun 2024

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I visited with my partner for the sunset climb! we both thoroughly enjoyed the experience from start to finish, all of the team were so friendly and really helpful. they were reassuring, making you feel safe but still making it fun. i would definitely recommend the climb, especially at sunset or twilight.

Headout Guest

Jun 2024

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Simon

Jun 2024

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We walked the O2. At sunset. In driving wind and rain. But the experience was made a brilliant one by our guide, MAX, who kept the entire group feeling at ease and entertained with his Engaging personality and encyclopedic knowledge of everything we could see in the panoramic view. He helped significantly to make it a thrilling experience.

Penelope

Jun 2024

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Andy

Jun 2024

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Well organised with clear instruction that ran smoothly. Dan our guide was brilliant. Awesome views - great experience and good value

Briony

Jun 2024

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I am deeply disappointed with my recent experience with Headout. Due to a fire at a train station on the way to the venue, all trains were suspended, and so I was unable to attend the Up At The O2 Experience. This was entirely out of my control. Despite explaining the situation to Headout, they refused to issue a refund, citing a strict no-cancellation policy. I was told I would I would receive 25% in Headout credits but as I no longer reside in London, their offer of 25% credits is completely useless to me. To make matters worse, it took days for their support team to reply to my emails, showing a lack of urgency and customer care. I expected more understanding and flexibility in such an unforeseen and unavoidable circumstance. This experience has left me very dissatisfied with Headout’s customer service and policies. I hope others do not have to go through similar issues.

Mary

Jun 2024

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Well organised and clear instructions. Guides were friendly and informative

Stella

Jun 2024

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Headout Guest

Jun 2024

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Mia

Jun 2024

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Carol

Jun 2024

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Very easy to book . Very easy t find . Scarlet our guide was brilliant , fun , kind, professional

Megan

Jun 2024

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Lynne

Jun 2024

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Everything was fantastic, so glad we did it ! Even got a glass of Champagne at the top!

Tanya

Jun 2024

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David

Jun 2024

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Headout Guest

Jun 2024

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Tanvir

Jun 2024

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Yasir

Jun 2024

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Cheryl

Jun 2024

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Headout Guest

Jun 2024

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Fiona

Jun 2024

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Seeing London from a different perspective was a amazing

Morgan

Jun 2024

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Ian

Jun 2024

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Miss

Jun 2024

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David

Jun 2024

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Tour guides Lily and Karim were fantastic, really engaging and had everyones safely at the forefront of the experience. Recommend the climb, but sadly due to the volume of construction around the views from the top were not as good.

Stephen

Jun 2024

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Glynis

Jun 2024

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The views were amazing and the crew were lovely helpful and happy - lots of fun

Natalie

Jun 2024

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Fantastic experience, made better by the excellent guides Nathan and Freya! Thank you

Headout Guest

Jun 2024

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Mrs

Jun 2024

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Shezadi

Jun 2024

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Headout Guest

Jun 2024

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Headout Guest

Jun 2024

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Mrs

Jun 2024

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Amanda

Jun 2024

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Well executed, knowledgeable instructor, friendly staff. Super fun experience

Jana

Jun 2024

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Roy

Jun 2024

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Tracy

Jun 2024

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Graham

Jun 2024

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This was an outdoor opportunity to have great views of London and iconic landmarks. The staff were all very friendly and accomodating. Our walk guide, Liam and his lady assistant (Rachel ?) were realy helpful and enthusiastic and gave us lots of information during the walk up and down, also at the halfway stop at the top. Well worth the effort.

Headout Guest

Jun 2024

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Gary

Jun 2024

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Rachael

Jun 2024

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Elizabeth

Jun 2024

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Great guide - Karl with a K! Very thorough with safety protocol but also reassuring when things were tough! Fantastic views from the top and really enjoyed it as a family experience. Highly recommend and great value for money, when you take into account where it is and what you get to do.

Gemma

Jun 2024

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Jade

Jun 2024

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Headout Guest

Jun 2024

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Pauline

Jun 2024

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It was very well organised. The view was amazing. The experience was exciting

Mrs

Jun 2024

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Andrew

Jun 2024

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Sally

Jun 2024

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Christine

Jun 2024

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Jun 2024

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Julie

Jun 2024

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Simple, fuss free process that led to a great trip being enjoyed by all thank you

Headout Guest

Jun 2024

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Thomas

May 2024

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The awesome views, and the very friendly and helpful guide

Malcolm

May 2024

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No problem at all with the ticketing process. Our guide was great and pre climb instructions were clear and concise. All of which made it a fantastic experience

Joanne

May 2024

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Zuzana

May 2024

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It wasn't just a walk up the top of the roof, it was amazing exploring and also learn something new about the London attractions

Headout Guest

May 2024

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Ilirjana

May 2024

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Cheryl

May 2024

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We enjoyed every minute, from start to finish. The young lady explained everything very clearly and was so lovely. It was such a great experience! I would definitely recommend others to do this when they swing by to the o2!

Linda

May 2024

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Very relaxed atmosphere and easy instructions to follow. Very friendly and curtious team.

Max

May 2024

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Diena

May 2024

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Headout Guest

May 2024

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Inga

May 2024

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Gabor

May 2024

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Mairi

May 2024

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Catherine

May 2024

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Charlotte

May 2024

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Headout Guest

May 2024

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Kellie

May 2024

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Tahini

May 2024

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seeing the amazing sunset and having a really nice friendly guide(:

Headout Guest

May 2024

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Deirdre

May 2024

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Vicki

May 2024

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We loved the whole experience but the views at sunset were amazing x

Damilola

May 2024

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Zoe

May 2024

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Really good experience. Friendly helpful staff, good facilities. Good amount time to climb/view.

Nicholas

May 2024

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May 2024

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Christopher

May 2024

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Danae

May 2024

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Headout Guest

May 2024

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Linda

May 2024

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Great staff made it interesting. Unfortunately it rained but nobody can control the weather

Harrison

May 2024

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Douglas

May 2024

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Sue

May 2024

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Chandana

May 2024

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Kerry-leigh

May 2024

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May 2024

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Lorraine

May 2024

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Elzbieta

May 2024

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Joanna

May 2024

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It was fun , we felt safe and we were able to enjoy the experience together and with the group of people we never met

Sharon

May 2024

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Staff friendliness - from immediate helpful welcoming greeting at the reception desk - to our guide and the other guide who helped ours with packing away the end. Nice to see a team working together - communicating- mucking in together. Good atmosphere. Worked to the group so respectful of fears then pushed some of our limits and gave us a smile... in a way we wanted to. Ample time at the top. Didn't feel rushed which was very important to me. Good value. No pressure to pay for pics.

Rizal

May 2024

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Sheena

May 2024

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A great activity. Loved every minute. We were celebrating our Pearl Anniversary. Dan our guide was great. Thank you especially to Dan. Please pass on our comments.

Headout Guest

May 2024

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Suzanne

May 2024

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Sunny

May 2024

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May 2024

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Headout Guest

May 2024

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Rosie

May 2024

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Very well organised, good quality equipment and everything well communicated - Freya did a great job. The weather wasn't great but that did not spoil the day !

Sherif

May 2024

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Ian

May 2024

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Jacqueline

May 2024

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I ordered through my phone and there were no restrictions listed before the pay button so I clicked through and paid for the event. I then received an email which included restrictions that meant my partner could not attend due to weight restrictions (warning to all rugby players) I immediately contacted Headout to have the ticket refunded and they told me I could have £5 back and that was it. They were incredibly rude did not care about my neurodivergence or the fact that I could not afford to lose the money for an event we could now not attend - they just said they were regulated in America so UK rules do not apply and I would not be getting my money back.

Headout Guest

May 2024

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Susan

May 2024

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Katy

May 2024

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Lynne

May 2024

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Davide

May 2024

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Is an amazing experience and everybody can do that

Chelsy

May 2024

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Carol

May 2024

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Elizabeth

May 2024

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John

May 2024

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A great day was had our guide was very informative and a credit to your staff our ticketing experiance was faultless and check in great made to feel welcome would recommend this experience

Vicki

May 2024

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A nice greeting on arrival, professional and organised. Max our guide for the day was awesome, funny, informative and topped off our experience.

Headout Guest

May 2024

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Cheryl

May 2024

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Kinga

May 2024

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Donna

May 2024

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Ticket experience was good. Max our group leader was very bubbly and aware of peoples needs and abilities. Very knowledge about the London skyline. Made the experience memorable, Thanks Max

Miss

May 2024

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Audrey

May 2024

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Karen

May 2024

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Alan

May 2024

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Catherine

May 2024

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Staff was really friendly and helpful. The day was perfect the sun was out we had beautiful blue sky's and the view was AMAZING.

Althaus

May 2024

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May 2024

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Sue

May 2024

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Karen

May 2024

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Headout Guest

May 2024

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Lionel

May 2024

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May 2024

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Adelle

May 2024

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A superbly organised and well executed experience, they had all needs and more covered....from easy eticket, online disclaimer which can be done at base Camp, safety demo, safety footwear, gloves, jackets, drinks &music at the top, accompanied by friendly knowledgeable staff with safety conscious outlook (thanks jedabed !!) photos before and after, storage of bags (we had a roller case!) and then delivery of your bags safely locked in a tour specific locker to your end destination on the other side of the dome. All very well done, and add to that the exhilaration and sense of achievement.....great adventure!!

Headout Guest

May 2024

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Lola

May 2024

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Matthew

May 2024

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Mark

May 2024

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Miriam

May 2024

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We love how thoroughly organised the staff all were. Theo our guide was awesome, enthusiastic and professional! It is a wonderful experience and I would recommend it for famil bonding time 💖

Sarah

May 2024

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We all had a really good time at Up at the O2. Unfortunately the weather wasn't great, very wet! But we still made the most of the experience. Booking tickets was very easy and straightforward. Good service from all on the ground at Up at the O2. We are going to book again, but in the sunshine this time.

Susan

May 2024

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Hayley

May 2024

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James

May 2024

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Could not make it and could not change the date. Rubbish.

Kathryn

May 2024

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Mark was an awesome guide! He looked after our small group really well.

Headout Guest

May 2024

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Headout Guest

May 2024

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Birthday

May 2024

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Mary

May 2024

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Headout Guest

May 2024

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Rhoda

May 2024

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Denise

May 2024

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We arrived late but the girls sorted us out on a later climb. It was absolutely fantastic and an experience I would do again.

Leanne

May 2024

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Rewaa

Apr 2024

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Emmanuella

Apr 2024

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Gill

Apr 2024

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Luca

Apr 2024

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Louise

Apr 2024

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Karen

Apr 2024

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Friendly and knowledgeable staff, amazing day out!!

Douglas

Apr 2024

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Georgia

Apr 2024

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Nana

Apr 2024

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Andrea

Apr 2024

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After booking tickets online I thought everything would be in order. We arrived in plenty of time and showed to the information room Everyone was asked about the disclaimer form, and we had not been asked to complete, so we did this as requested whilst the information video played, so we missed this !! We then started the climb, and met the photographer, who asked for our wristband, which again we didn't have. Having climbed previously over white hart lane I felt the organisation here was poor. The experience of climbing was good, but it started off poor and tinged the experience somewhat

Louise

Apr 2024

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Headout Guest

Apr 2024

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Bev

Apr 2024

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Lee

Apr 2024

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Apr 2024

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April

Apr 2024

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Valerie

Apr 2024

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The whole experience was good even though it was hailing and very windy. Our guide, Jebed, was very friendly and reassuring because my friend was nervous. I like the history of Greenwich around the lookout platform. Would recommend this climb.

Christine

Apr 2024

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Fun staff, caring for each of our safety and for our climb an amazing sunset!! Thanks for the experience 🥰

Mrs

Apr 2024

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Samantha

Apr 2024

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Excellent customer service from start to finish. Robin our guide was fantastic. We all really enjoyed the experience.

Headout Guest

Apr 2024

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Aniqa

Apr 2024

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I really enjoyed the experience. The staff member I was with I think his name was Dan was very sweet and accommodating. He made sure all safety procedures was in place and was very nice and understanding. The climb was really fun and relaxing. The view from the top was amazing and Dan acted really well as a tour guide too spotting out different landmarks.

Alexandra

Apr 2024

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Andrew

Apr 2024

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Headout Guest

Apr 2024

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Jagruti

Apr 2024

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Apr 2024

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Headout Guest

Apr 2024

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Miss

Apr 2024

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Walking up the O2 was great. The gried was good.

Lima

Apr 2024

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Apr 2024

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Rina

Apr 2024

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Great experience and our guide was professional and attentive. Just an overall positive activity.

Lisa

Apr 2024

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Michael

Apr 2024

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The weather was absolutely disastrous, rain wind and Hail. it was impossible to enjoy the experience, as nothing could be seen, assent and desent were difficult in these conditions. I am actually surprised that it went ahead

Lloyd

Apr 2024

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Absolutely fantastic experience, me and children loved it. Amazing views and Dan our guide was excellent throughout. Wonderful memories

Charlie

Apr 2024

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James

Apr 2024

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Megan

Apr 2024

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It was great both children aged 13 and 12 really enjoyed there climb would definitely recommend

Babette

Apr 2024

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Apr 2024

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Shirley

Apr 2024

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Georgina

Apr 2024

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Mrs

Apr 2024

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A great experience with great views across London. Our guide Liam had lots of fun facts which he shared throughout. Would definitely recommend.

Stuart

Apr 2024

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Susan

Apr 2024

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Just challenging enough for a 10 and 13 year old to enjoy. Good views on a clear but windy day

Manraj

Apr 2024

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Helen

Apr 2024

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Philip

Apr 2024

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Claude

Apr 2024

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Lorraine

Apr 2024

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Holly

Apr 2024

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Mollie

Apr 2024

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Apr 2024

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Sarah

Apr 2024

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Ann

Apr 2024

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Mrs

Apr 2024

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I really don't like heights, but our guide put me at ease. Considering the weather we had, I think I would definitely do it again.

Headout Guest

Apr 2024

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Headout Guest

Apr 2024

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Sarah

Apr 2024

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Norman

Apr 2024

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very good staff and guide joey was a very good guide I'm not too good with heights and he was checking on me but all was good will be going back to do it again but a nite one this time my 11 year old daughter really enjoyed it she was very excited and had a big smile on her face

Sarah

Apr 2024

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Headout Guest

Apr 2024

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Glen

Apr 2024

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It was very good and the girl who took us on the experience was very professional and I was Robin and I couldn't rate her any better She was an absolute pleasure and so informative

Petra

Apr 2024

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Paul

Mar 2024

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Very friendly staff who were happy to help you after the quick video got our harnesses and ready to climb the o2. The view you got was amazing not rushed to get to the top had time at the top for photos and the decent was a long way down to ground level a very good shop to purchase soveniers you get a whist band for the photographs whixh they had taken and before you go the shop they take a few more photos with the green screen

Headout Guest

Mar 2024

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Amanda

Mar 2024

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Headout Guest

Mar 2024

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Headout Guest

Mar 2024

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Mar 2024

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Kelly

Mar 2024

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Mario

Mar 2024

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Sharon

Mar 2024

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It is a lovely especially for families. The 'tour guides' were lovely and shared fun facts about North Greenwich. It is not challenging at so don't let that put you off!

Claire

Mar 2024

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Mar 2024

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Mar 2024

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Amanda

Mar 2024

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David

Mar 2024

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Interesting facts, seeing things from high up. Great & knowledge staff.

Russ

Mar 2024

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Michael

Mar 2024

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Alexandra

Mar 2024

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The gentleman that took us up the o2 was really kind

John

Mar 2024

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Lauren

Mar 2024

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Dillon

Mar 2024

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Mar 2024

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Mar 2024

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Laura

Mar 2024

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Mar 2024

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Berny

Mar 2024

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Well organised , friendly staff felt safe at all times , instructions told to us were very clear , I was slow to come down and guide stayed with me , but made sure the rest of the party were ok

Shannon

Mar 2024

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Sakshi

Mar 2024

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Kelly

Mar 2024

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It was an enjoyable experience to do with my friend, the guide was very knowledgeable and enthusiastic about his job.

Katherine

Mar 2024

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Mark

Mar 2024

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S.d

Mar 2024

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Connor

Mar 2024

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Very easy to use and every thing was spot on. It definitely worth the experience.

Danny

Mar 2024

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Darren

Mar 2024

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It was amazing day thank to the guide who outstanding

Headout Guest

Mar 2024

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Melissa

Mar 2024

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It was a really fun activity, that was different from anything iv done before. The instructor Kit was brilliant, charismatic and gave a brilliant breakdown of the sights we could see from the top; alongside with some trivia.

Greg

Mar 2024

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Great evening great views very professional by all the staff

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Mar 2024

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Mar 2024

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Thomas

Mar 2024

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The instructor was absolutely amazing and by far made the experience for us! This experience was a surprise for a close friend as it was his birthday and he initiated everyone to sing Happy Birthday to him which was such an amazing touch! Please let him know that he made the experience so special<3

Raymond

Mar 2024

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Debbie

Mar 2024

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Brilliant guide that took us up to the top of the O2 we had a laugh and really good fun 🤩

Laura

Mar 2024

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Loved it, really great experience, weather was good too which made the view clear. Process was structured from start to finish, and Scarlet was very clear and informative. Perfect!

Bhavisha

Mar 2024

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Karl was very humorous and made the experience enjoyable. Thank you 🙏

Joanna

Mar 2024

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Well organised, health and safety paramount. Fantastic staff. Value for money. Great experience and fab views on a great sunny day

Headout Guest

Mar 2024

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Margaret

Mar 2024

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Inuta

Mar 2024

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Amazing, professional team... One of the best experiences ever.... Amazing view from the top of O2. Definitely will do it again

Headout Guest

Mar 2024

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Craig

Mar 2024

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Lecourt

Feb 2024

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Tour. Easy to book and activity as described.

Jaishiva

Feb 2024

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Karl was a great climb guide. Had a lot of fun on the climb. Amazing experience wish we had more time at the top only 10mins allocated.

Headout Guest

Feb 2024

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Rosita

Feb 2024

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Looks after well by the group leader Martin. He was very enthusiastic and is throughout the experience.

Kayla

Feb 2024

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Feb 2024

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Mohammed

Feb 2024

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Poppy

Feb 2024

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Scott

Feb 2024

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Anita

Feb 2024

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Sophie

Feb 2024

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The climb was fantastic! I climbed with my daughter for her 25th birthday, we visited the dome 24 years ago when it was the millennium dome so it seemed a very fitting activity. Our facilitator Karl was brilliant and really knowledgeable, he brought the vibe and was very supportive of those in the wider group who were nervous. Will definitely recommend to friends. We would love to climb again in summer and experience a sunset. The sunset yoga looks fabulous.

Diana

Feb 2024

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My children had a really great time. Our host Jabed was great, full of energy and reqllt engaging, my girls thought he was brilliant. Thanks so much.

Adam

Feb 2024

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It was really good, well organised etc Our tour guide was great, can't remember his name but think it was Adu ?

Headout Guest

Feb 2024

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Lois

Feb 2024

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Feb 2024

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Headout Guest

Feb 2024

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Gemma

Feb 2024

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Stephanie

Feb 2024

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We booked this for our sons 10th birthday and what an experience. Karl, our guide made him 'leader' and he led the whole group up and over the o2. The experience was absolutely amazing, Karl was very informative and what an amazing sight once we got up the top! Would recommend this to anyone!

Mrs

Feb 2024

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Feb 2024

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Elaine

Feb 2024

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Very well organised. Great guide Dan who was friendly, very knowledgable and great with our son. Lots of fun and a great experience. Would definitely recommend. Thank you

Carol

Feb 2024

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Mariah

Feb 2024

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Feb 2024

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Gillian

Feb 2024

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Rebecca

Feb 2024

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Martina

Feb 2024

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Feb 2024

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Celine

Feb 2024

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The twilight experience! The light, the ambiance, the views...wonderful.

Alla

Feb 2024

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Andrew

Feb 2024

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Rebecca

Feb 2024

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Lauren

Feb 2024

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Feb 2024

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Feb 2024

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Feb 2024

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Feb 2024

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Feb 2024

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Feb 2024

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Devan

Feb 2024

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Feb 2024

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Feb 2024

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Feb 2024

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Harry

Jan 2024

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Jan 2024

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Jan 2024

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Edward

Jan 2024

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The views at.night were breath taking and was extra special doing it with my brother for his 50th birthday

Mark

Jan 2024

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Mike

Jan 2024

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The view from the top of all the lights across London was amazing. Seeing the GMT line at the Greenwich Observatory and being told all about it was very interesting

Helen

Jan 2024

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Jan 2024

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Jan 2024

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Clara

Jan 2024

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Judith

Jan 2024

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Karl was great . Made our experience really fun, loved it

Sultan

Jan 2024

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Jan 2024

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Jan 2024

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Samantha

Jan 2024

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Jon

Jan 2024

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Jan 2024

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Scott

Jan 2024

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Headout Guest

Jan 2024

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Jan 2024

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It was exhilarating and real fun, however just to let everyone else be aware the climb has a steep incline. But great value for money

Headout Guest

Jan 2024

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Cameron

Jan 2024

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Donna

Jan 2024

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We had an instructor Robyn what a lovely young lady vibrant and attentive. Made my 10 year old boy feel confident in his climb with reassurance so thank you! It was a fun activity with nice bit of knowledge at the top from Robyn. Also great staff upon entry I should mention a very welcoming entrance. Great example of a great team throughout.

Rhiannon

Jan 2024

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Jeruel

Jan 2024

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Jan 2024

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Jan 2024

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Safina

Jan 2024

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Eline

Jan 2024

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Jan 2024

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Jan 2024

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Andrew

Jan 2024

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Headout Guest

Jan 2024

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Leanne

Jan 2024

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Mark

Jan 2024

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How helpful Dan was with information and history of the area.

Headout Guest

Jan 2024

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Headout Guest

Jan 2024

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Jan 2024

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Jan 2024

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Jan 2024

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Jan 2024

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Jenny

Jan 2024

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Headout Guest

Jan 2024

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Mandie

Jan 2024

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Staff were lovely, the climb was great fun, especially in the 45 mile an hour wind!

Headout Guest

Jan 2024

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Jordan

Jan 2024

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Really enjoyed - staff were friendly and welcoming for an early booking (10am) Scarlette our guide made our experience very enjoyable and informative!

Tom

Dec 2023

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Thomas

Dec 2023

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Activity was great and the instructor was very funny and made the experience a lot better, even though I don't do well with heights

James

Dec 2023

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Dec 2023

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Emily

Dec 2023

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Headout Guest

Dec 2023

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Albin

Dec 2023

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