Combo (Save 9%): Madrid Hop-On Hop-Off Bus Tour + Prado, Thyssen-Bornemisza & Reina Sofia Museum Pass

I thought that I purchased the optional audio tour and when I got to the ticket station I was told that I had not. And I ended up having to pay for it again. That was not what I expected.

It is a simply incredible place, a unique museum. Objectively, it is really impossible to see it all in one go, but you do not leave disappointed but rather with the desire to return to relive the experience.

Do not wait in line. I was directed directly to the ticket office by one of the people who distributed the queues, to whom I previously showed the ticket.

Esta modalidade permitiu-nos, numa primeira volta completa, tomar conhecimento dos pontos turísticos e históricos da cidade. A partir daí pudemos visitar cada um dos locais que mais apreciamos, entrando e saído do Bus em diversos locais, com pouco tempo de espera. A experiencia de compra com a Headout foi boa e fácil

Fantastic museum. Very high value for money, although Headout - as far as I remember - did us not offer the 65+ 50% discount we noticed at the ticket office of the museum itself.

Gut war die Rundfahrt durch die Stadt und die verschiedenen Tourenangebote. Nicht gut waren unter anderem die Audiokommentare. Diese waren zum Teil inhaltlich schwer verständlich, da viele Fachbegriffe verwendet wurden.

Esperienza positiva, ci sono due percorsi con lo stesso biglietto, a mio parere una cosa positiva, anche se la parte che viene definita Madrid storica è meno bello rispetto all'altro che propone la parte della città più lontana dal centro storico. Personale gentile e disponibile, autobus puliti e molto frequenti nel corso della giornata. Grazie

There was no clear indication that we were supposed to get physical tickets to enter the museums and that the given QR was not enough. This caused us to take part in unnecessary waiting lines where at the end they would not let us enter

Wie bei allen Bustouren durch Großstädte, man bekam einen guten Überblick. Jedoch war es schwierig, anhand der Angaben für den ersten Zustieg die Haltestelle zu finden, man muß auch aufpasssen, da es Konkurrenzunternehmen gibt, so daß man erst den richtigen Halt und die gebuchte Linie/Gesellschaft finden muß, war im Vorfeld nicht gut kommuniziert. Dann waren die Busse tagsüber meist vollbesetzt, so daß man nur selten oben einen guten Platz bekam, daher konnten wir das 2 Tages Angebot nur eingeschränkt nutzen, auch das Personal war nicht gerade besonders zuvorkommend, Erfahrung insesamt eher ernüchternd !

We knew we were going to see the most important museums in Madrid, so we expected to queue a little bit even just to have our electronic tickets activated, but that was not the case! We went straight in skipping any lines and so we didn't lose a single minute and were able to fully enjoy our visit! Super recommended!

The museum is truly splendid, the quality and number of works makes you regret that you always have too little time, you need to get a clear idea of the route from the start with the map to orient yourself among the rooms and not risk missing important works. Beware of the Directions at the entrance to redeem the ticket, we arrived before the opening and were sent to the wrong place, causing us to lose an hour in line afterwards

Got the pass for Reina Sophia, Prado and Thssyen Bornemisza. We'll worth it, no lines. All 3 museums are must-see, no matter your tastes. TB was just room after room after room of gorgeous stuff that you haven't seen a million times, just amazing.

Ease of use, Extended Tour is also good for diversity Maybe you shoul communicate more clearly, that walking tour has to be reserved...so I would do it earlier Generaly satisfied with the tours

The signs outside wern't very clear (we had pre booked) but the staff outside were extremely helpful. The art collection is AWESOME!

Madrid was a pleasant surprise compared to the 'idea we had gotten from our friends' experiences. It offers so much to tourists both culturally (museums and works of art) and logistically/gastronomically (metro, buses, places where you can eat how and what you want). In addition, I checked out the attention that food outlets put on any intolerances of patrons! The bus we used (hip on hip out) was a godsend and allowed us to organize our sightseeing without stressing! The subway allowed us to get back to the hotel always with minimal effort! In short, entertainment, culture, food and people who were nice and welcoming to tourists!

Large number of cars, but difficulty in recognizing the stops. Map hides the name of the streets with the outline of the route. Improve the map used.

I found very friendly staff on board, the itineraries were really interesting. The wi-fi network convenient and working. The audio guides in the language made the experience even more complete.

A very nice tour of the city with an easy view of the monuments in complete tranquillity. Convenience of getting off and getting back on the bus, useful audio guide. Would it be possible to give the precise starting bridge with the street or GPS point for each of the tours? And specify on the stops which tour they refer to? Thanks, it was really good.

I really like hop on hop off as I give me an excelent view of the city and main atractions. I loved that all the sites I wanted to visit where part of the route. It was great.

The top of the open top bus was not open even though the sun was out and there was no wind or rain and so it was hard to see the landmarks that the commentary pointed out. On the blue route the commentary was very dull. We enjoyed the green route more although we tushed to get the timetabled bus for the extended route time and the bus did not go to any extra stops. That was quite disappointing. The women running the on-board ticket desks were excellent and so were the drivers.