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What our guests say
Maksic
Apr, 2025Verified booking
I walked alone. I chose a tempo I could follow. I will definitely come back again.
Alessandra
Mar, 2025Verified booking
Very good experience. Too bad you could no longer pdsa decide where to get off to turn as you could do previously.
Constantino
Feb, 2025Verified booking
Very good service and excellent history
Elena
May, 2025Verified booking
Very pleasant, well organized. I found the museums easy to walk around and admire the works. I will take a wonderful experience with me
Nicholas
May, 2025Verified booking
Good explanations of all the sights. Just too bad there is no hop in hop off while it is advertised as such
Andréa
May, 2025Verified booking
Getting in and having special access was fundamental to enjoying the tour and avoiding the long queues at the door. Avoiding the long queues was the highlight of choosing to buy the tickets through the APP, the ease of purchase, the quick turnaround and the communications too.
Just one observation: the tour is long and it's practically impossible to do it all in one day. Another important point of this ticket is the possibility of visiting any day within a year and on any day of the week and at any time. However, this is good for those who can be in Madrid for more days and organize their schedule. That's fantastic!
Leoni
May, 2025Verified booking
I had never been to Madrid, so I booked the bus tour on-Line. No problem getting on the bus , Everything pleasant and I got to see Madrid with the two bus tours.
Debora
May, 2025Verified booking
It was nice to be able to see Madrid above street level because then you really see how beautiful the buildings are. The tour itself was not very fascinating little was told about the history of the city or certain places, just which architect designed it. I would have liked to hear a little more.
Maxine
May, 2025Verified booking
we booked the tickets online ...it was super easy to find the buses..and we took old tour first .stopped for lunch .then took new tour... it wascwell organized and the audio guide worked really well. We enjoyed everything we saw..thankyou !
Daniel
Apr, 2025Verified booking
We started at Tysenn. Everything went very smoothly, the accreditation and the entrance. Not so in the Pardo (the second visit) where there was the main queue and a second shorter queue (20' wait) to accredit the QR code. With the Reina Sofia we finally had a second shorter queue, but as there were less visitors there were a couple of minutes of waiting.
Madalena
Apr, 2025Verified booking
I bought the tickets thinking I'd be able to get on and off at the places I wanted (HOP ON/OFF), but all I got was misleading advertising.
The place to catch the bus was also not the most central or suitable for those on foot.
It was worth the driver giving me some tips on how to get around Madrid by bus for free.
Theresa
Apr, 2025Verified booking
Of course the art is what made it memorable. We were glad to be able to take a break in the cafe. The maps were confusing and we missed galleries we wanted to see. The restrooms were hard to find.
Francine
Apr, 2025Verified booking
The activity itself is great. The problem is the lack of complete information about the service. IT'S NOT HOP ON HOP OFF. You can only get on and off the bus at a single stop.
Ralf
Apr, 2025Verified booking
The ride and the audio guide were very good. What was not good was that there was no indication at the time of booking that there are currently no more hop-on hop-off tours in Madrid, only panoramic tours without stops. It was therefore not possible to get on the bus near our hotel as we had intended, so we had to ask around and walk to the starting point at the Prado MUSEUM.
Coppola
Apr, 2025Verified booking
None warned me that the bus was no longer hop-on hop-off, so one could no longer get off at each stop and quin di could only get on from a predetermined starting point.
This caused us considerable inconvenience
George
Apr, 2025Verified booking
1) I was confused when I got to the venue as to why I didn't already have a ticket. At one of the venues, the ticket office person initially rejected it as a valid voucher. I had to explain to her that it was.
2) the tour groups at the Prado make the experience impossible to enjoy for independent travelers. You should try to reserve certain hours of the day when tour groups aren't allowed to operate. They monopolize all the masterpieces.
Chauffier
Apr, 2025Verified booking
THE +: headphones worked well, feedback OK
LES: starting point very difficult to find
no stops, two complete routes with no stops at all
Aafje
Apr, 2025Verified booking
It's a nice route by bus. Great to be able to see everything sitting down like that.
Unfortunately, there was no option to leave the bus during the tour, so hop on hop off was out of the question.
We understood that this has to do with the permit not being issued by Madrid at this time. In itself not a problem, but not known in the app where we bought the tickets and then it's still disappointing
Quatrehomme
Mar, 2025Verified booking
The queue cutter is not useful, and the museum does not provide a brochure or map.
You don't get an audio guide with a paid ticket.
Anita
Mar, 2025Verified booking
Basically we liked the tour, but we were not informed that there was only one starting point and no hop on hop off option.
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€63
€57.48
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