Herculaneum Skip-the-Line Tickets with Official Audio Guide

4.3

3,975 reviews

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These ratings include verified reviews from both Headout guests and our trusted partners who operate this experience locally. All reviews come from real travelers who've taken this experience.

2.3K

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268

Guests from United Kingdom, France, Spain and over 10 countries have loved this experience

What our guests say

Rodrigo

Nov 2025

Verified booking

5/5

The historical site is incredible, and the experience was a blast for me. Highly recommend it. The skip-the-line wasn't really necessary, since it was not very crowded.

Marie

Oct 2025

Verified booking

5/5

My experience was beyond my highest expectations. This was a dream destination for me. The degree of preservation there is amazing! I had an injury and struggled to get around easily but it was worth the struggle. I hope I'll be able to return someday to see some of the sights I didn't get to. There's so much to see!!! I loved doing this at my own pace, and having time to linger in areas of particular interest. Thank you to all those hard workers for making my visit and this site so special!

Pauline

Oct 2025

Verified booking

4/5

It was quite straightforward we did not have to queue. Didn't realise we had to download the app though to get the tickets but luckily it wasn't too busy when we arrived and the guy at the entrance was helpful

Sandra

Oct 2025

Verified booking

4/5

We visited the two parks in 1 day so that was quite a lot. You see many similarities. I found the arena and amphitheater in Pompei very impressive.Beautifully set up.Another experience richer.

Siffert

Oct 2025

Verified booking

5/5

Just very interesting and very well organized with audio guide

Wolfgang

Oct 2025

Verified booking

5/5

Audio work twelve for all exhibits

Cremaschi

Sep 2025

Verified booking

3/5

The audio guide is sufficiently useless. Very little information and, above all, a "narrative" coupled with a clear path would be much more interesting. One runs the risk of continuing to stop and look for the track number.

Wendy

Sep 2025

Verified booking

5/5

Very easy to collect tickets and audio equipment. Communication from head out was very up to date. Directions were clear and we both had a lovely relaxed time. Would use headout again.Enjoyed Herculaneum.

Fernando

Sep 2025

Verified booking

3/5

The audio guide is too dense, some tracks could be excluded and signposted. The site is very well preserved

Sanna

Sep 2025

Verified booking

4/5

The excavations were very interesting, the audio guide worked well.

Allison

Sep 2025

Verified booking

3/5

The guide did not work and staff were not interested in helping

Eve

Aug 2025

Verified booking

5/5

Very interesting visit We visited the site at the end of July and there were only a few of us there, which was very pleasant.

Jonathan

Aug 2025

Verified booking

5/5

The audio guide was very detailed and brought Herculaneum to life. The staff were friendly and knowledgeable.

Isa

Aug 2025

Verified booking

5/5

Entry went smoothly. The audio guide was worth it – lots of information. A passport is required to borrow it.

Andrea

Aug 2025

Verified booking

5/5

Everything was easy and amazing

Teyssier

Jul 2025

Verified booking

5/5

Exceptional site 🤩🤩🤩 We spent 5 hours there and didn't see the time go by

Jarna

Jul 2025

Verified booking

4/5

Audioguide was good. As the ruins are in a pit and no breeze can be felt in there, it felt like being in a frying pan ( I was there in July). Therefore it was good to have a small area with trees and loungers to sit and rest in the shadow. There was also a water tap, but the water probably wasn't potable, so bring your own water. The area to explore is much smaller than Pompeii, so it could fit better to those who are not interested to spend a long time exploring the ruins - in comparison, Pompeii is really huge. Some very well preserved mosaics and wall paintings. Less people than in Pompeii.

Joerg

Jul 2025

Verified booking

3/5

So, on a positive note - the ruins were really impressive and interesting, in some cases, with imagination, you could imagine yourself back in ancient Roman life. The audio guide was sometimes a bit confusing because you often couldn't find rooms or phalluses or frescoes because of the descriptions (this was the case for me and my wife), and some areas were blocked off. And I think that with the frequency of visitors you could also afford a proper café or a snack bar where you could get a glass of wine and a panini. Toast or something - like in the archaeological museum, for example.

William

Jul 2025

Verified booking

4/5

Ticketing experience worked well although signage at the entrance wasn't particularly clear. €10 guide was confusing and didn't cover some important buildings. A paper map, with highlights, would have been useful. Museum was good. Refreshment facilities poor.

Carissa

Jul 2025

Verified booking

5/5

So much to explore. I felt like I got to walk back in time, into history. Make sure to give yourself enough time. I could have easily spent 8+ hours reading and exploring everything.

Heinz

Jul 2025

Verified booking

3/5

What exactly did I 'not' like : No signposts through the grounds. The order did not match the audio guide.

Jonathan

Jul 2025

Verified booking

5/5

No big crowds, such an amazing site

Claudia

Jul 2025

Verified booking

5/5

Everything worked out great, Herculaneum and the National Museum in Naples are definitely worth a visit!

Juana

Jul 2025

Verified booking

4/5

Easy pick-up and well explained with the virtual guide.

Dujardin

Jul 2025

Verified booking

4/5

The frescoes and the various exhibitions!

Sylvia

Jun 2025

Verified booking

4/5

The booking went really well, there was no overpriced surcharge. It would have been nice if I had also received a map when I showed my ticket. I didn't see it anywhere myself, but another visitor had one. The excavation site is similar to Pompeii - only smaller and generally less grandiose. The construction and layout of the houses is similar. Easy to traverse in 3 hours. Even on your own, if you want to get a taste of the atmosphere and understand the display boards with explanations in English. If you want more information, you should book a guide.

Steven

Jun 2025

Verified booking

5/5

Herculaneum was absolutely amazing! Our tickets said that an App based audio tour was included and that we should download it before arrival, but there was no link to it in the information provided. I found an App for Herculaneum for 1.99€ but didn't know if it was genuine. When we arrived at Herculaneum the guy at the ticket office said he didn't know anything about an App but we could pay 10€ for an Audio tour. This needs to be clearer on the tickets. Several other reviews on Headout mention the same issue.

Guido

Jun 2025

Verified booking

4/5

Very well preserved buildings and streets. The audio guide takes you back to Roman times. The skeletons at the bottom of the excavation are impressive.

Romagnoli

Jun 2025

Verified booking

5/5

Speed simple to understand and use

Maria

Jun 2025

Verified booking

5/5

I really like this application ,very easy to get the tickets and very convenient.

Elena

Jun 2025

Verified booking

3/5

The audio guide is not easy to follow

Brett

Oct 2025

Verified booking

1/5

An amazing site to see, especially after seeing Pompeii earlier in the day.

Jorge

Oct 2025

Verified booking

4/5

Claudia

Oct 2025

Verified booking

5/5

Andrew

Oct 2025

Verified booking

5/5

Casadella

Oct 2025

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4/5

Clément

Sep 2025

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4/5

Maria

Sep 2025

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4/5

Giovanni

Sep 2025

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5/5

Madalina

Sep 2025

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5/5

Ruth

Sep 2025

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5/5

Luis

Sep 2025

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4/5

Marta

Sep 2025

Verified booking

4/5

Weyders

Sep 2025

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4/5

Katrin

Sep 2025

Verified booking

4/5

Silke

Sep 2025

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4/5

Alain

Aug 2025

Verified booking

3/5

Martin

Aug 2025

Verified booking

4/5

Ilse

Aug 2025

Verified booking

5/5

Aug 2025

Verified booking

4/5

Marcus

Aug 2025

Verified booking

5/5

Diane

Jul 2025

Verified booking

5/5

Lozes

Jul 2025

Verified booking

5/5

Elizabeth

Jul 2025

Verified booking

5/5

Kimberlie

Jul 2025

Verified booking

4/5

Mireille

Jun 2025

Verified booking

5/5

Szász

Jun 2025

Verified booking

4/5

Delaire

Jun 2025

Verified booking

5/5

Ruurd

Jun 2025

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4/5

Mr.

Jun 2025

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4/5

Mirella

Jun 2025

Verified booking

4/5

Justine

Jun 2025

Verified booking

5/5

Lorraine

Jun 2025

Verified booking

5/5

Paulina

Jun 2025

Verified booking

5/5

Stephen

Jun 2025

Verified booking

5/5

Ramey

Jun 2025

Verified booking

3/5

Sylvie

Jun 2025

Verified booking

4/5

Martin

Jun 2025

Verified booking

4/5

Alexander

Jun 2025

Verified booking

5/5

Anita

Jun 2025

Verified booking

5/5

Hubert

Jun 2025

Verified booking

5/5

Martina

Jun 2025

Verified booking

4/5

Lutgart

Jun 2025

Verified booking

5/5

Christopher

Jun 2025

Verified booking

3/5

The ticket provided access but when I booked it the information page indicated there was a audio guide to download but that was not an option with my ticket but that was not clear on the booking site.

Ivo

Jun 2025

Verified booking

5/5

Beautiful experience kind and professional staff the tickets perfect bravo compliments excavations Herculaneum fantastic

Ron

Jun 2025

Verified booking

5/5

Great place to visit with very good explanation of all the places. A lot of history is to see. And they are still working to renovate and maintain. The catering was very poor. No restaurant. That coud be better.

Silvia

Jun 2025

Verified booking

5/5

It is impressive to have been able to visit Ercolano, although it is small, it is better preserved than Pompeii and being able to enjoy a small courtyard at the end of the visit was very comforting!

Diane

Jun 2025

Verified booking

3/5

Not what I expected from an audio guide

Rachel

Jun 2025

Verified booking

5/5

well arranged, quiet could walk right through, toilet and drink available

Juan

Jun 2025

Verified booking

5/5

Roman ruins in a magnificent state of preservation. A must visit.

Mrs

Jun 2025

Verified booking

5/5

Well organised Helpful staff.l Quiet Easy to navigate Audio- Easy to use and informative

Ray

Jun 2025

Verified booking

4/5

Amazing site, however there are no normal trains stopping at the the station from the Sorrento line trains. We thus had to change trains. There was also no signs to the sire from the statio. Lastly there were only machine purchase food and drinks at the site.

Olaf

Jun 2025

Verified booking

5/5

Great experience, Not overloaded with tourists

Robert

Jun 2025

Verified booking

4/5

No issues with entering the site. Very interesting visit. Not too busy so could spend time reading up on site info

Kate

Jun 2025

Verified booking

5/5

Francesco was an awesome guide. He was enthusiastic about showing us what makes the site special and he was able to answer all of our questions. It was the best tour experience that we have ever had. Highly recommend!

Geertruida

Jun 2025

Verified booking

5/5

We love to see Di Ercolano. Was beautiful. more than beautiful. Great job all the work there. And tickets at headout is also great. we enjoy the fast entrance.

Potier

Jun 2025

Verified booking

5/5

Magnificent site. Quick and easy access

Bergeon

May 2025

Verified booking

5/5

Nothing to complain about, we already had our tickets in PDF format on the laptop and we were straight home in a matter of minutes. It was great.

Guylaine

May 2025

Verified booking

4/5

Description of the site, but it was difficult to find the right place with the audioguide.

Rosa

May 2025

Verified booking

5/5

Tranquility in the ruins

Mark

May 2025

Verified booking

5/5

Brilliant day. Travelled via train from Sorrento. Staff at the site were very helpful and polite. Awesome location stayed all day wandering around. Highlight of our visit sp far. A definite must do lication

Heike

May 2025

Verified booking

5/5

It was easy to book and we didn't have to queue. Top! But why we had to enter the names for each of us (6 people) was not clear to me. The names were then no longer on the tickets either

Jane

May 2025

Verified booking

5/5

Very easy to book with Headout and the app worked well.

Guillermo

May 2025

Verified booking

4/5

The ruins themselves are very good. The audio guide is terrible, it does not match the description of what you hear with what you see, clearly the audio and the numbers of the references to see are poorly correlated. It also uses many specific architectural words that we who are not specialists do not understand.

Nelequet

May 2025

Verified booking

5/5

The highlight of my visit was the ease of booking.

John

May 2025

Verified booking

4/5

What I loved the most about this experience was the whole package

Richard

May 2025

Verified booking

5/5

Really enjoyed it all - much quieter than pompeii and more easy to see in our opinion. Great views from the ticket office area. Very easy ticketing experience online. Helpful staff at the venue. No queues on the day when we went so cannot comment on the skip the queue experience. Not absolutely clear direction where to get the paper tickets from or if this would have been possible with queues. Snack site was good views and comfortable seating though maybe a cafe would be nice? Audio was a bit confusing at times as not sure which entrance we were using sometimes. Shame that we couldn't see some rooms as they were roped off (due to off-season - lack of staff to man the buildings?) - but still a very good experience.

Jonathan

May 2025

Verified booking

5/5

Easy to book, safe on the App and able to be saved as a screenshot. Open ticket for the whole day chosen so no pressure to get to venue at a specific time. Did get directed by staff direct to the entrance. Not sure there was much of a Queue but convenient. Amazing experience actually visiting Herculaneum. Not to be missed when visiting area. Direct local stopping train from Garibaldi rail station in Naples. Very cheap return ticket and regular service. From station straight down the road to entrance bit of a hill on the way back up. Definitely recommend at least 3/4 hrs to visit.

Boni

May 2025

Verified booking

4/5

Simple, straightforward application Also well known to operators at ticket counters

Martinez

May 2025

Verified booking

4/5

The highlight of my visit was a tour of the

Virginie

May 2025

Verified booking

5/5

Everything went very well. The aidioguide helps you get into the mood of the time and understand why Herculaneum is better preserved than Pompeii. The tour is fabulous. The queue cutter wasn't essential at the time we visited, which wasn't very high season... there weren't that many visitors, so it was even more realistic.

Pascale

May 2025

Verified booking

3/5

Herculaneum...very nice surprise. But we had a lot of trouble finding the entrance to the site. Then everything went smoothly.

Ian

May 2025

Verified booking

3/5

After ordering tickets, I recieved a notification to download my tickets, however there was not a option to print my vouchers, I had to complain to a 'robot', which solved nothing. I was eventually contacted by a real live person, who supplied information to me to print the tickets. This should have been an option at the point of download. I personally do not want tickets downloaded to a phone because ; 1. I am not very fluent with mobile technology and 2. The World, His Wife and their Children now ALL have phone with tickets on and so by default , that is the longest que to be in.

Colin

May 2025

Verified booking

5/5

Easy to book and park close to the entrance, as there's free motorcycle parking. I was first person in the place at 0830. Staff were wonderful and helpful. Exhibition in the buildings were superbly kept and laid out. The town itself was super. And think the preservation is amazing.

Caroline

May 2025

Verified booking

4/5

Skip the line meant we could go straight to the entrance of the site when we arrived. We had used the train. The site was fascinating and it was easy to move around and see everything we wanted to. There were some small private groups but they didn't impede those of us who wished to be independent visitors. Take change with you for the refreshment area.

Miguel

May 2025

Verified booking

5/5

No queues, and perfect service

Chhuk

May 2025

Verified booking

4/5

Nice visit. Nice site and not too crowded. Just a few groups of tourists blocking access to several villas...

June

May 2025

Verified booking

5/5

Herculaneum is truly a magical place. To see how people lived and the beautiful mosaics and paintings was so amazing. We were impressed to see so many local school groups touring the site; what a fabulous educational experience for them.

Jane

May 2025

Verified booking

5/5

We loved our visit as it was not too crowded and we had plenty of opportunities to explore everything.

Stephen

May 2025

Verified booking

4/5

Very good. Would have loved to see the theatre. A shuttle bus direct from Vesuvious to Herculanium (the same as Pompei to Vesuvious) would be great but found the train OK. Xx

Catherine

May 2025

Verified booking

5/5

The beauty of the site, the emotion of discovering these magnificent houses

Michel

May 2025

Verified booking

4/5

Well-organized welcome the site is magnificent

Elizabeth

May 2025

Verified booking

5/5

Very easy to buy online and when we arrived at Herculaneum we went straight inside, so the whole experience was great.

Margaret

May 2025

Verified booking

5/5

An incredible experience to walk the streets and experience the wonders of an ancient community. Stunning glimpses of the beautiful artwork and culture of the time. Absolutely amazing visiting Herculaneum.

María

May 2025

Verified booking

5/5

Very easy to make a reservation and we got in quickly. The place is spectacular, we toured it at our own pace. I highly recommend it.

Lauren

May 2025

Verified booking

5/5

The skeletons were amazing. I loved touring around and exploring this super well preserved old village. Amazing experience I would recommend to all!

Caroline

May 2025

Verified booking

4/5

Really enjoyed Herculaneum, would recommend. Having digital tickets before we arrived certainly helped speed up entry. One downside was I was supposed to get discount as I had already booked previous tickets. The app said the discount would be added at checkout but it wasn't which was annoying.

May 2025

Verified booking

4/5

All good. Digital tkt was easy and fast. Herculaneum has everything to do and see in small, accessible site, with good signage and walkways. Enjoyed the exhibit and videos.

Mario

May 2025

Verified booking

5/5

I purchased tickets online skipping the queue,great experience

Susan

May 2025

Verified booking

4/5

Buying tickets was easy. Herculaneum is not a large or busy site but still interesting. No crowds.

John

May 2025

Verified booking

4/5

The place is amazing The audio guide is helpful but slightly difficult to follow as the route has been changed meaning you do the numbers completely out of order

Sepchat

May 2025

Verified booking

5/5

A very complementary site to Pompeii. If I had to choose between the 2 sites, I'd go for this one.

Antonio

May 2025

Verified booking

4/5

I received the tickets through the app and everything went well.

Alicia

May 2025

Verified booking

4/5

Fast and trouble-free entry, although no audioguide was included.

Annette

May 2025

Verified booking

4/5

When I arrived just before 9 am wasn't a queue so probably no need for scup the queue ticket

Wendy

May 2025

Verified booking

5/5

Herculaneum was a great site to visit as it was easier to get around and a lot smaller than Pompeii. A lot of wall paintings and mosaics were visible and it was very informative. I was worried about timings with our Headout tickets but it was fine you could enter anytime between 8.30 am and 3.30 pm. We didn't get there until about 11.00 and it was all good.

Daunis

May 2025

Verified booking

3/5

A beautiful site where we had a great time. On the other hand, there were a lot of school groups, so the queue-cutting ticket wasn't really useful.

Georgia

Apr 2025

Verified booking

5/5

Speedy process , scanning voucher is a true skip the line experience

Yvette

Apr 2025

Verified booking

4/5

I was very unhappy about single entry. you cannot go outside and come back in for any reason. otherwise audio guide was very good and the site if of course fascinating

Julia

Apr 2025

Verified booking

5/5

Excellent Very well preserved and easy accessibility and generosity to visit every corner of this wonderful city.

Corona

Apr 2025

Verified booking

5/5

I went to visit the excavations of Herculaneum during the Easter holidays, so very busy with tourists...having a skip-the-line ticket allowed me to save time and be able to enjoy this beautiful experience without the stress of the queue...

Helmuth

Apr 2025

Verified booking

5/5

The site is impressive, and with the audio guide I was able to dose the wealth of information myself. The information is good. However, a short general introduction on how to use the guide would be helpful (where to start, what order, where to find the numbers on the buildings).

John

Apr 2025

Verified booking

5/5

Very efficient, certainly worth doing.

Ann

Apr 2025

Verified booking

4/5

Visiting was easy once I arrived. There was clear direction as to which line to go into. The site was awesome and easy to navigate.

Jeanetta

Apr 2025

Verified booking

5/5

Very fast passage. I recommend to everyone

Isabelle

Apr 2025

Verified booking

5/5

More tranquil than Pompeii. We loved the garden where you can take a break on a deckchair under the pomegranate trees. It's so simple, but so good!

Ana

Apr 2025

Verified booking

5/5

It was very easy and fast to enter and staff at Herculaneum was very helpful - lockers were too small for our suitcases but they stored them in the back room(they were marked with numbers). The site is interesting, it took us couple of hours to explore, and the cats are friendly,too!

Nigel

Apr 2025

Verified booking

5/5

Tickets were great. The audio tour with the 360 angle virtual reality tour was an absolute must to bring to life the experience. Every bit as spectacular as Pompeii.

Alison

Apr 2025

Verified booking

5/5

Herculaneum was a very impressive site, so glad we imcluded it in our trip

Ivonne

Apr 2025

Verified booking

5/5

Beautiful surviving remnants of the town. Tickets went quickly

Eileen

Apr 2025

Verified booking

5/5

Having visited Pompeii a few days before we decided to do without a guide this time and just explore Herculaneum ourselves. It was so much more peaceful than Pompeii and the completeness of the buildings is amazing. You can really see what a beautiful place it would have been to live. We really enjoyed our visit here. Prebooking the ticket meant we just strolled straight in, which was great.

Brian

Apr 2025

Verified booking

5/5

Always wanted the see Herculaneum and not having to queue for tickets at the gate made entry a dream, just scrolled through the 5 tickets on the Headout app to let us in smoothly

Terence

Apr 2025

Verified booking

5/5

Easy to navigate and book tickets to Herculaneum. Conformation email within seconds swiftly followed by email containing tickets. Downloaded the Headout app and tickets are available there offline for ease of use. Arrived at the attraction with the skip the line tickets and were in the attraction within seconds.

Ulrike

Apr 2025

Verified booking

4/5

The staff was very professiinel and responset quickly to questions. Our Guide spoke very good English with very little accent. Her explanations where interesstung and easy to follow. We Had a good 2 hrs well spend.

James

Apr 2025

Verified booking

3/5

Ticketing and access to Herculaneum was trouble free but the audio tour purchased alongside one ticket was not usable. The audio tour map and layout did not match any of he numerous signs and numbers posted on exhibits. The audio tour map was not laid out in any sensible walking order. Ended up giving up using it. Waste of time that could easily be fixed by matching the guide map to the numbers of the buildings.

Cheryl

Apr 2025

Verified booking

5/5

These tickets were a dream. I bought them online the night before, the tickets allowed us to enter Herculaneum at any point during the day. We arrived around 11.30am and we were straight through, no queues or waiting. I loved Herculaneum, it's so well preserved and is much smaller than Pompeii so is not as overwhelming. It is at the bottom of a hill so please be aware if you need to get back to the train station for a set time, it's quite a walk!

Kathrin

Apr 2025

Verified booking

5/5

It was an incredibly beautiful day. Admission was uncomplicated and quick. There are several toilets and the small museum is great.

Creezy

Apr 2025

Verified booking

5/5

Friendly staff, straightforward procedures for collecting the audi guide

Adam

Apr 2025

Verified booking

4/5

Herculaneum is a place that makes an impression and stimulates the imagination. Not so long ago, all these buildings were located several meters underground. Today, they allow us to see with our own eyes what this ancient city really looked like. Most of the buildings presented here have been preserved in such good condition that walking the streets of Herculaneum, you can feel like you are in a real city where life still goes on. I will remember my time spent in Herculaneum for a very long time. Buying tickets via Headout allowed direct entry to the archaeological park.

Colle

Apr 2025

Verified booking

4/5

That's great. This allows direct entry without going through the ticket office.

Chatelier

Apr 2025

Verified booking

5/5

Superb visit. The Herculum site is very different from Pompeii. Much smaller, but you can get inside almost any house. Taking the audioguide is a real plus, I recommend it. We spent just under 3 hours seeing all the houses.

Alexander

Apr 2025

Verified booking

5/5

The best sightseeing with phenomenal insights into the life of the ancient Romans. Hidden under several meters of volcanic ash and lava, Hercaluneum was excavated. It was even closer to the volcanic eruption that engulfed Pompeii. Here you are allowed closer to the excavation and the site is not very extensive. Nevertheless, the frescoes and mosaics are more beautiful than in Pompeii. Nevertheless, a visit to Pompeii is also very interesting. The cost is around 14 euros for adults.

Anne

Apr 2025

Verified booking

5/5

Very personal and a good guide. Good english knowledge

Ashley

Mar 2025

Verified booking

5/5

Ticketing experience was easy! I loved walking through all the ruins and seeing the artwork. The gardens are beautiful and redeem the place after such hardship.

Jörg

Mar 2025

Verified booking

5/5

gesamter archäologischer Bereich

Patricia

Mar 2025

Verified booking

5/5

The ticketing experience was excellent. Herculaneum was a nice break from the crowds at other sites. A peaceful, sunny day.

Carolina

Mar 2025

Verified booking

5/5

The park of Ercolano is beautiful, smaller than Pompeii but better preserved. I recommend it without a doubt. It was very convenient to get the tickets through this way. Everything was great!

Katja

Mar 2025

Verified booking

5/5

The whole experience was great , without any problems 👌

Dr.gudrun

Mar 2025

Verified booking

5/5

The entrance to Herculaneum with the online booking worked great Thank you

Claire

Mar 2025

Verified booking

5/5

It wasn't crowded. We could amble through and explore all Herculaneum had to offer.

Albert

Mar 2025

Verified booking

5/5

Nice place to visit. Easy access.

Deborah

Mar 2025

Verified booking

5/5

Town was very interesting and you could imagine how life was so long ago.

Jacqueline

Mar 2025

Verified booking

5/5

Entering the ruins with the on-line purchased tickets was quick, easy, and smooth. Ruins were awesome, as they were on our first visit in 2017.

Raboisson

Feb 2025

Verified booking

5/5

Easy access and an extraordinary site

Sian

Feb 2025

Verified booking

5/5

Great insight before visiting Pompeii. Do both!

Thijs

Feb 2025

Verified booking

5/5

If you guys want a short review about this masterpiece: AMAZINGGGGGG!

Mónica

Feb 2025

Verified booking

5/5

Beautiful experience. We visited from Spain. We liked it better than the visit to Pompeii. The excavation staff was very friendly. It is very well restored. In some houses the conservation is so good that you can be transported to ancient Rome and imagine yourself living there. I give a 10/10 to this excursion.

José

Jan 2025

Verified booking

5/5

The museum of the ruins of Herculaneum is dazzling.

Hendry

Jan 2025

Verified booking

5/5

Easy to use—just scan the e-ticket to enter; no need to exchange it for a physical ticket.

Philippa

Jan 2025

Verified booking

5/5

Herculaneum was an amazing place really brought to life by the audio tour. Best of all there were few tourists due to the time of year. The available exhibits were fascinating and provided an excellent insight to the lives of the people at the time of the devastating eruption. It was also most interesting to learn about the different archaeological techniques used in recovering this ancient site.

Giuseppe

Jan 2025

Verified booking

5/5

Lovely place. Well-kept archaeological site. Well worth a visit.

Sandra

Jan 2025

Verified booking

5/5

Easy access and no complications. Herculaneum is magic!

Melissa

Jan 2025

Verified booking

5/5

Herculaneum was an amazing experience and the audio guide was well worth it. More preserved than Pompeii. Highly recommend this activity for those interested in history.

Mohini

Jan 2025

Verified booking

4/5

It was so easy booking tickets for Herculaneum on Headout! The site itself is well restored giving an interesting insight into life prior to the eruption! It was heartbreaking going down to the previous shoreline and seeing the skeletons of those who were waiting to be rescued! Loved the paintings which are still visible all these years later! The only downside is that it is at least 20 min walk from the station. We struggled to find a bus or taxi to take us to the site.

Chelsea

Dec 2024

Verified booking

4/5

Fellow travelers- for Pompeii they do not send you your tickets, you have to go exchange your voucher for a ticket which took an additional 20 mins because I had to wait in line with those buying tickets. Honestly felt like I could have bought tickets there instead of through a 3rd party. I am sure there are times of the year when tickets sell out but something to consider. Herculaneum tickets were sent directly to me, and there was no line. I had an 8:30am entry and showed up at 2pm and they let me in no problem. I recommend going to Pompeii first because it is more popular.

Gouverneur

Dec 2024

Verified booking

5/5

Nice experience, more interesting than Pompei building conservation levels

Gouverneur

Dec 2024

Verified booking

5/5

Nice, unhindered visit, but a ticket cut out for the girl doesn't mean you get in any quicker, as you have to go and do the girl to get a ticket!

Shaun

Dec 2024

Verified booking

5/5

Really simple to book amd was a really good experience

Gordon

Jun 2025

Verified booking

4/5

Wendy

Jun 2025

Verified booking

5/5

Karin

Jun 2025

Verified booking

5/5

Franciscus

Jun 2025

Verified booking

3/5

Saskia

Jun 2025

Verified booking

4/5

Beverley

Jun 2025

Verified booking

4/5

John

Jun 2025

Verified booking

4/5

Thierry

Jun 2025

Verified booking

5/5

Paulo

Jun 2025

Verified booking

5/5

Michael

Jun 2025

Verified booking

5/5

Penelope

Jun 2025

Verified booking

5/5

Donelian

Jun 2025

Verified booking

5/5

Michel

Jun 2025

Verified booking

5/5

Raymond

Jun 2025

Verified booking

4/5

Leslie

Jun 2025

Verified booking

4/5

Anna

Jun 2025

Verified booking

4/5

Laura

Jun 2025

Verified booking

5/5

Anton

Jun 2025

Verified booking

4/5

Maximilian

Jun 2025

Verified booking

5/5

Garnier

May 2025

Verified booking

4/5

Ian

May 2025

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5/5

Bruno

May 2025

Verified booking

5/5

Phillip

May 2025

Verified booking

4/5

Pop

May 2025

Verified booking

4/5

Maria

May 2025

Verified booking

5/5

Maria

May 2025

Verified booking

5/5

Paul

May 2025

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5/5

May 2025

Verified booking

5/5

Taryna

May 2025

Verified booking

5/5

James

May 2025

Verified booking

4/5

Kristin

May 2025

Verified booking

5/5

Janet

May 2025

Verified booking

5/5

Marie-france

May 2025

Verified booking

5/5

Christopher

May 2025

Verified booking

4/5

Elizabeth

May 2025

Verified booking

5/5

Patricia

May 2025

Verified booking

5/5

Laura

May 2025

Verified booking

4/5

Buzoianu

May 2025

Verified booking

5/5

Mena

May 2025

Verified booking

4/5

Klaus

May 2025

Verified booking

5/5

Bouquet

May 2025

Verified booking

5/5

Richard

May 2025

Verified booking

4/5

Anne

May 2025

Verified booking

4/5

Craig

May 2025

Verified booking

5/5

Rhodora

May 2025

Verified booking

3/5

Petr

May 2025

Verified booking

5/5

Desiree

May 2025

Verified booking

3/5

Emilio

May 2025

Verified booking

4/5

Mark

May 2025

Verified booking

5/5

Josette

May 2025

Verified booking

5/5

Aleksandar

May 2025

Verified booking

3/5

Joske

May 2025

Verified booking

4/5

Frederic

May 2025

Verified booking

4/5

Viktoria

May 2025

Verified booking

5/5

Tanja

May 2025

Verified booking

1/5

Actual venue was amazing and worth a detour, but the audio ticket was a joke

Adrian

May 2025

Verified booking

5/5

Keith

May 2025

Verified booking

4/5

Eric

May 2025

Verified booking

5/5

Nicole

May 2025

Verified booking

4/5

Beata

May 2025

Verified booking

5/5

Michael

May 2025

Verified booking

5/5

Lynn

May 2025

Verified booking

5/5

Alison

May 2025

Verified booking

5/5

Priori

May 2025

Verified booking

4/5

Sellier

May 2025

Verified booking

5/5

Szenténé

May 2025

Verified booking

5/5

Kenneth

May 2025

Verified booking

5/5

William

May 2025

Verified booking

4/5

Jill

May 2025

Verified booking

5/5

Jordi

May 2025

Verified booking

4/5

Maurizio

May 2025

Verified booking

4/5

Catalin

May 2025

Verified booking

5/5

Jane

May 2025

Verified booking

4/5

Gloria

May 2025

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2/5

Pompeii is huge and also difficult to understand without an explanation. In itself, however, the site is stunning.

Claude

May 2025

Verified booking

1/5

Pawel

May 2025

Verified booking

4/5

Marc

May 2025

Verified booking

5/5

Jürgen

May 2025

Verified booking

5/5

Raffenel

May 2025

Verified booking

4/5

May 2025

Verified booking

4/5

Alan

May 2025

Verified booking

4/5

Fiona

May 2025

Verified booking

5/5

Lucile

May 2025

Verified booking

5/5

Françoise

May 2025

Verified booking

5/5

Mazza

May 2025

Verified booking

4/5

Gosse

Apr 2025

Verified booking

5/5

M.c.

Apr 2025

Verified booking

4/5

Jesús

Apr 2025

Verified booking

3/5

Marita

Apr 2025

Verified booking

5/5

Attilio

Apr 2025

Verified booking

5/5

Cluzel

Apr 2025

Verified booking

4/5

Cynthia

Apr 2025

Verified booking

5/5

Dr.

Apr 2025

Verified booking

3/5

Carole

Apr 2025

Verified booking

5/5

Gary

Apr 2025

Verified booking

5/5

Carol

Apr 2025

Verified booking

5/5

Anna

Apr 2025

Verified booking

1/5

Rene

Apr 2025

Verified booking

5/5

Gauland

Apr 2025

Verified booking

4/5

Jesper

Apr 2025

Verified booking

1/5

Barbara

Apr 2025

Verified booking

4/5

Lacraz

Apr 2025

Verified booking

5/5

Stephen

Apr 2025

Verified booking

4/5

Salvatore

Apr 2025

Verified booking

5/5

Antonella

Apr 2025

Verified booking

4/5

Dieraert

Apr 2025

Verified booking

5/5

Margareta

Apr 2025

Verified booking

5/5

Patrick

Apr 2025

Verified booking

4/5

Lescombe

Apr 2025

Verified booking

5/5

James

Apr 2025

Verified booking

5/5

Douglas

Apr 2025

Verified booking

5/5

Antonia

Apr 2025

Verified booking

5/5

Gerard

Apr 2025

Verified booking

4/5

Jean

Apr 2025

Verified booking

4/5

Alexandre

Apr 2025

Verified booking

2/5

Jaime

Apr 2025

Verified booking

4/5

Berit

Apr 2025

Verified booking

4/5

Lefèvre

Apr 2025

Verified booking

4/5

Dirk

Apr 2025

Verified booking

5/5

Jan

Apr 2025

Verified booking

4/5

Jane

Apr 2025

Verified booking

4/5

Binder

Apr 2025

Verified booking

4/5

Paysant

Apr 2025

Verified booking

5/5

Liam

Apr 2025

Verified booking

2/5

Alan

Apr 2025

Verified booking

5/5

Matthew

Apr 2025

Verified booking

4/5

Clare

Apr 2025

Verified booking

4/5

Chatelier

Apr 2025

Verified booking

4/5

Mahieu

Apr 2025

Verified booking

4/5

Conxita

Apr 2025

Verified booking

5/5

Sarah

Apr 2025

Verified booking

3/5

Carvalho

Apr 2025

Verified booking

4/5

Marie

Apr 2025

Verified booking

2/5

Pedro

Apr 2025

Verified booking

1/5

Andrew

Apr 2025

Verified booking

3/5

Sylwia

Apr 2025

Verified booking

5/5

Alan

Apr 2025

Verified booking

2/5

Kris

Apr 2025

Verified booking

5/5

Soizick

Apr 2025

Verified booking

5/5

Santais

Apr 2025

Verified booking

5/5

Massoni

Apr 2025

Verified booking

4/5

áNgeles

Apr 2025

Verified booking

4/5

Heather

Apr 2025

Verified booking

5/5

Elena

Apr 2025

Verified booking

5/5

Maciej

Apr 2025

Verified booking

5/5

Milton

Mar 2025

Verified booking

5/5

Biffoli

Mar 2025

Verified booking

3/5

Daniel

Mar 2025

Verified booking

4/5

Jaromír

Mar 2025

Verified booking

4/5

Andrzej

Mar 2025

Verified booking

3/5

Donald

Mar 2025

Verified booking

4/5

Marian

Mar 2025

Verified booking

5/5

Sara

Mar 2025

Verified booking

5/5

Graham

Mar 2025

Verified booking

5/5

Anna

Mar 2025

Verified booking

5/5

Rodney

Mar 2025

Verified booking

5/5

Robert

Mar 2025

Verified booking

5/5

Jörg

Mar 2025

Verified booking

4/5

Cynthia

Mar 2025

Verified booking

4/5

Katy

Mar 2025

Verified booking

5/5

Helene

Mar 2025

Verified booking

5/5

Debora

Mar 2025

Verified booking

5/5

Didi

Mar 2025

Verified booking

5/5

Fiona

Feb 2025

Verified booking

5/5

Marilucia

Feb 2025

Verified booking

4/5

Catherine

Feb 2025

Verified booking

3/5

Kirsten

Feb 2025

Verified booking

4/5

Scarioni

Feb 2025

Verified booking

4/5

Iria

Feb 2025

Verified booking

3/5

Mercedes

Jan 2025

Verified booking

5/5

Prelli

Jan 2025

Verified booking

3/5

Pierpaolo

Jan 2025

Verified booking

3/5

Anca

Jan 2025

Verified booking

5/5

Bonin

Jan 2025

Verified booking

4/5

Mark

Jan 2025

Verified booking

1/5

The venue appeared to be closed and we could not find parking anywhere near Herculleum

Christophe

Jan 2025

Verified booking

5/5

Klaus

Jan 2025

Verified booking

5/5

Stephen

Jan 2025

Verified booking

4/5

Vittorio

Jan 2025

Verified booking

4/5

Jordi

Jan 2025

Verified booking

4/5

Stephen

Jan 2025

Verified booking

5/5

Patrick

Jan 2025

Verified booking

5/5

Ghazaryan

Jan 2025

Verified booking

4/5

Michael

Jan 2025

Verified booking

4/5

Milanaccio

Jan 2025

Verified booking

5/5

Marie-claude

Jan 2025

Verified booking

4/5

Ettore

Jan 2025

Verified booking

4/5

Krzysztof

Jan 2025

Verified booking

4/5

Laura

Jan 2025

Verified booking

5/5

Cristina

Jan 2025

Verified booking

4/5

Fabrizio

Jan 2025

Verified booking

4/5

Daniela

Dec 2024

Verified booking

4/5

Massimiliano

Dec 2024

Verified booking

4/5

Rafael

Dec 2024

Verified booking

5/5

Jeffrey

Dec 2024

Verified booking

5/5

Becce

Dec 2024

Verified booking

3/5

Thierry

Dec 2024

Verified booking

3/5

Timothy

Dec 2024

Verified booking

5/5

Lelani

Dec 2024

Verified booking

5/5

Thomas

Dec 2024

Verified booking

5/5

Mercedes

Dec 2024

Verified booking

4/5

David

Jul 2025

Verified booking

1/5

The QR codes were not accepted and it was very difficult to find the pdf/print version of the tickets. I won't be using this app again.

David

Jul 2025

Verified booking

1/5

The QR codes were not accepted and it was very difficult to find the pdf/print version of the tickets. I won't be using this app again.

Adrian

Jul 2025

Verified booking

1/5

I did not like the experience. I wanted to change my tickets to Thursday but was unable To do so. I will not be using Headout to book anything in the future. I had to purchase further tickets at the venue.

Noelle

Jul 2025

Verified booking

1/5

It was hit of course but not a single place for water. One spigot and the water was hot! Couldn't drink it. Got yelled at by the workers for sitting on an edge, yet everyone was sitting places so who knew what was ok and what wasn't.??? Have more benches then. And provide a way to get water. Also the audio guide workers and ticket taker were so unfriendly. I expected a little more professional courtesy.

Mark

Jul 2025

Verified booking

2/5

Herculaneum is an amazing place. Really fascinating so well preserved and hugely accessible. Fascinating insight into a time and culture uniquely preserved by the disastrous. .There was no queue (end of June) so paying for skip the line tickets seemed unnecessary. The audio guide does not always flow with the walk rather it is a series of numberered talks on different houses etc that you press . While the content was excellent It's quite confusing and at times references things that we couldn't see or directions were unclear. This was very frustrating. All staff on site were very helpful.

Rachel

May 2025

Verified booking

1/5

Couldn't enter the experience, ticket said access until 7:30pm, I showed up at 5:30pm and was denied access to the venue. Requesting a refund due to poor experience.

Davister

May 2025

Verified booking

1/5

Having bought the wrong day, I had to repurchase my tickets because the site is not the official one. And handout refuses to refund me even though I sent them proof of redemption, so don't go through this site! Otherwise, the visit is really worth it

Mark

May 2025

Verified booking

2/5

Arrived at Ercolano Scavi station and zero signage to Herculaneum. Had to rely on man outside local restaurant for directions. Shocked that I had to leave my credit card in the custody of your staff in order to have an audio guide. This goes against all security advice of credit card companies. Same applies to leaving a passport etc. Should be able to leave a refundable deposit (if really needed) like other museums. Not impressed that I paid more online than if I bought the 2 audio guides on the day 20€ v 16€. Disappointed there was no nice cafe to enjoy a drink and something to eat overlooking the Herculaneum site. Some vending machines with a few tables is poor. English version of the audio commentary was delivered in a dull voice and some of it needed expert knowledge to know where or what he was talking about. This could be done with a bit more enthusiasm and be more interesting, it is after all a fantastic place to visit. Signage to access the relevant commentary was a bit hit and miss. For example some places stated a name but no commentary number and others had 4 or 5 names and numbers on one post which was confusing. Despite all of this, I enjoyed seeing the site as it has been a lifelong ambition to do so. Well done to everyone who has contributed to its excavation.

Mary

May 2025

Verified booking

1/5

We purchased tickets for April 21 2025. This is the day after Easter. We were unaware that this is considered a holiday in Italy. Parts of Herculaeum were free that day so no ticket was needed but the museum was closed on this day. We could have seen the ruins for free that day with no ticket needed to be purchased by us. However with the museum closed we lacked a great deal of the understanding of what we could see there. There were six of us in our group. I feel we all deserve a refund of our purchase. Please contact me.

Kong

May 2025

Verified booking

1/5

Subject: Request for Refund – Duplicate Booking for Herculaneum Visit on 23 April 2025 Dear Headout Customer Support Team, I am writing to request a refund for a duplicate booking made for our visit to Herculaneum on 23 April 2025, due to an issue with our debit card payment gateway. The two booking IDs are: 24544248 24544455 We only used the tickets from one of these bookings, and the other set of tickets remained completely unused. We kindly request a refund for the unused booking. The duplication was unintentional and resulted from a technical issue during payment. Please let me know if you require any additional information or documentation to process this request. Thank you very much for your assistance. Best regards, Kong Kritayakirana kongkrit@gmail.com

Kurt

Apr 2025

Verified booking

2/5

The main entrance was closed. You couldn't keep to the planned order of the tour and it was difficult to find your way around.

Jpam

Apr 2025

Verified booking

1/5

We were already inside and then it turned out that we should have redeemed the tickets outside the park for the smart audio tour. Since there was also a free "tour" inside, we just did that one. So in the end we didn't use the smart audio tour. Too bad about the amount, but not a big disaster.

Marina

Mar 2025

Verified booking

2/5

Audioguide sequence difficult to reconcile with the tour, few sites had audioguide name and number on the outside, often what audioguide described did not match what was visible

Warwick

Jan 2025

Verified booking

1/5

Our experience was terrible. We came from Pompei at lunch time and travelled on the all stations train we were told to catch by a train assistant which didnt stop at ercolano scavi. We had to ride all the way back to naples and then return on another train. We arrived at 3:40 and could not get in even though it didnt close until 5pm. Disgraceful to come all this way to Italy and pay for tickets prior and not even be able to get in. VERY disappointed. Trains are useless and the whole area looked like a slum with grabage and graffiti everywhere.

James

Dec 2024

Verified booking

5/5

Martin

Dec 2024

Verified booking

5/5

It is impressive to see in person how deep the city was buried and how far from the sea. That the skeletons were found on the jetties is very impressive. Finding the works of art that decorated the houses, frescoes, mosaics ... statues is a marvel.

David

Dec 2024

Verified booking

4/5

Claude

Dec 2024

Verified booking

4/5

Laura

Dec 2024

Verified booking

3/5

Sharon

Dec 2024

Verified booking

5/5

Caitlin

Nov 2024

Verified booking

5/5

Eduardo

Nov 2024

Verified booking

4/5

Borja

Nov 2024

Verified booking

5/5

David

Nov 2024

Verified booking

4/5

Anona

Nov 2024

Verified booking

4/5

Melanie

Nov 2024

Verified booking

5/5

Rebecca

Nov 2024

Verified booking

4/5

Víctor

Nov 2024

Verified booking

5/5

Livia

Nov 2024

Verified booking

5/5

Enrique

Nov 2024

Verified booking

3/5

Russo

Nov 2024

Verified booking

5/5

Shana

Nov 2024

Verified booking

5/5

Brittaney

Nov 2024

Verified booking

5/5

Easy to navigate and the ruins were amazing

Miguel

Nov 2024

Verified booking

5/5

Elisabet

Nov 2024

Verified booking

5/5

It was extraordinary, the guide was very kind, he explained it very well with anecdotes and jokes, punctuality, excellent tour. We could not enter the part of the amphitheater because that day there was dinner of the G20 leaders.

Gordon

Nov 2024

Verified booking

4/5

Mrs

Nov 2024

Verified booking

5/5

Maria

Nov 2024

Verified booking

5/5

Pascale

Nov 2024

Verified booking

5/5

Well, what I expect from a visit is that no one's there!!! and that I'm all alone!!! no kids, no old people!!! and that was practically the case, so it was cool.

Tessa

Nov 2024

Verified booking

5/5

Travelling out of season is a real plus as crowds were less and able to enjoy the experience must more.

Antonio

Nov 2024

Verified booking

5/5

Gareth

Nov 2024

Verified booking

4/5

Well organised and apart from a very unhelpful gate person, the experience was very good.

Mr.

Nov 2024

Verified booking

4/5

Lawrence

Nov 2024

Verified booking

5/5

Michel

Nov 2024

Verified booking

5/5

Stavar

Nov 2024

Verified booking

5/5

Merlin

Nov 2024

Verified booking

5/5

William

Nov 2024

Verified booking

4/5

Luz

Nov 2024

Verified booking

5/5

Francesca

Nov 2024

Verified booking

5/5

We arrived at the excavations by car and everything was very smooth starting from the parking lot. We did not wait either to get The audio guide or to enter. Very pleasant experience and really interesting excavations. Highly recommended

Caroline

Nov 2024

Verified booking

4/5

Paweł

Nov 2024

Verified booking

5/5

Tamara

Nov 2024

Verified booking

4/5

Christopher

Nov 2024

Verified booking

4/5

Delobel

Nov 2024

Verified booking

5/5

John

Nov 2024

Verified booking

4/5

Victor

Nov 2024

Verified booking

5/5

Mansutti

Nov 2024

Verified booking

4/5

Tracy

Oct 2024

Verified booking

5/5

Ozorai

Oct 2024

Verified booking

5/5

Thierry

Oct 2024

Verified booking

4/5

No waiting at ticket counters (admission+audio-guide)

Ivelisse

Oct 2024

Verified booking

4/5

Justes

Oct 2024

Verified booking

5/5

Halina

Oct 2024

Verified booking

5/5

Mrs

Oct 2024

Verified booking

5/5

Stefan

Oct 2024

Verified booking

5/5

Erzsebet

Oct 2024

Verified booking

5/5

It was awesome 😎. We were from Hungary

Marion

Oct 2024

Verified booking

4/5

At least an admission ticket and no queue. Paid for audio myself. In both cases I had the idea that everything was still possible at the box office. For less money: but booked in advance gives peace of mind! But it does cost a little extra.

Christine

Oct 2024

Verified booking

5/5

Lori

Oct 2024

Verified booking

5/5

Biene

Oct 2024

Verified booking

4/5

Juana

Oct 2024

Verified booking

5/5

The guide, Rafael, made the visit very enjoyable.

Gathelier-

Oct 2024

Verified booking

5/5

Isabelle

Oct 2024

Verified booking

4/5

Sarah

Oct 2024

Verified booking

5/5

Fascinating , well worth the visit

Nony

Oct 2024

Verified booking

5/5

Arrive early to avoid the crowds... the site is smaller and more intimate than Pompei. Superb conservation/restoration work. Small museum next door for a glimpse of everyday objects... perfect audio guide!

Richard

Oct 2024

Verified booking

5/5

María

Oct 2024

Verified booking

4/5

Cristina

Oct 2024

Verified booking

5/5

Eric

Oct 2024

Verified booking

5/5

David

Oct 2024

Verified booking

4/5

Anselmi

Oct 2024

Verified booking

4/5

Petra

Oct 2024

Verified booking

4/5

Rosemarie

Oct 2024

Verified booking

5/5

Paynjon

Oct 2024

Verified booking

4/5

Andrea

Oct 2024

Verified booking

5/5

Ordered tickets in advance as on a time schedule and wanted to avoid queues. Was worried about a lot of negative comments about website on line, but these were completely unfounded. Even had an email day before ticket booking to alert me to new opening hours for Herculaneum.

Broekmans

Oct 2024

Verified booking

4/5

Mariana

Oct 2024

Verified booking

1/5

Unbelievable. They did not update the winter schedule and I could not get in. At the door they had this same schedule and say SUMMER. Then winter and another schedule. A lack of responsibility and I consider myself ripped off.

D.j.

Oct 2024

Verified booking

4/5

Mads

Oct 2024

Verified booking

4/5

Iban

Oct 2024

Verified booking

1/5

I entered a date by mistake and was not allowed to change the date of the ticket and had to buy them twice.

Maria

Oct 2024

Verified booking

1/5

The tickets they sold me were until 19,30h. We arrived at 15,35h. And they didn't let us in because they close at 17h. We lost 5 tickets and 5 audioguides because of your information. Now who do I complain to?

Ian

Oct 2024

Verified booking

5/5

Everything flowed so well. The weather was unkind to us as it rained.

Annabel

Oct 2024

Verified booking

5/5

It was easy to book tickets in advance which meant we didn't have to queue. We were able to leave our backpack in a locker for free. The site is small enough for children to manage to get around. Very interesting visit and amazed to see so much preserved history. It felt very sad, though, as it is essentially a large burial ground. Was able to get key info online. A map would have helped which I might have got had I bought tickets locally. I didn't get the audio guide as very expensive and new my 9yo son wouldn't have the patience to listen to it.

Andrew

Oct 2024

Verified booking

5/5

Tickets initially only avaialable through the app but sent to me as PDF when requested. Easy to use at the site and Herculaneum itself was fantastic - a fascinating site, well worth the visit. Many thanks for enabling the experience.

Anna

Oct 2024

Verified booking

5/5

Helle

Oct 2024

Verified booking

3/5

Marguerite

Oct 2024

Verified booking

4/5

It was a ticket. It worked.

Matthew

Oct 2024

Verified booking

5/5

Ruthanne

Oct 2024

Verified booking

5/5

Quick and easy to use. Thank you.

John

Oct 2024

Verified booking

5/5

Quick and easy way to get entry to the site

Johannes

Oct 2024

Verified booking

4/5

Jose

Oct 2024

Verified booking

1/5

I did not like anything. I traveled from Rome to Ercolano and I had to return without being able to visit. I feel cheated

Pascale

Oct 2024

Verified booking

5/5

Tanja

Oct 2024

Verified booking

4/5

Marta

Oct 2024

Verified booking

5/5

The experience was great, we did not queue at all. The place is fantastic and very well preserved. With the autoguide we went into what used to be Herculaneum, with 360° views.

Bartók

Oct 2024

Verified booking

5/5

Christa

Oct 2024

Verified booking

4/5

Sauli

Oct 2024

Verified booking

4/5

Jordana

Oct 2024

Verified booking

5/5

I loved the history! I bought the skip the line ticket which was easy to use . Parking right next to the site. I liked it better than Pompeii You can get audio if you like Took about 3 hours great experience!!

Alasdair

Oct 2024

Verified booking

4/5

Graham

Oct 2024

Verified booking

5/5

Caillot

Oct 2024

Verified booking

5/5

Virginie

Oct 2024

Verified booking

4/5

Tara

Oct 2024

Verified booking

4/5

Loreana

Oct 2024

Verified booking

4/5

Mme

Oct 2024

Verified booking

4/5

Darren

Oct 2024

Verified booking

5/5

Krista

Oct 2024

Verified booking

5/5

No lines. Loved having the audio and being able to go at our own pace. Incredible history.

Ian

Oct 2024

Verified booking

4/5

Amazing place, so much history and is fairly well documented, food choice on site is poor though with only vending machines available. Easy to book.

Jerome

Oct 2024

Verified booking

4/5

Mikel

Oct 2024

Verified booking

5/5

Apart from the place, which is why we went. The surprise was the kindness and attention of the people who attended us, both in the access and in the audio guide that we got confused and did not have the right entrance, as in one of the people who looked after one of the domus.

Borka

Oct 2024

Verified booking

5/5

Beautiful and peaceful, no queus.

Michael

Oct 2024

Verified booking

5/5

Easy and quick, just what you need.

Delia

Oct 2024

Verified booking

5/5

Very easy to enter as not overcrowded. Very interesting with good signage. Would not like to be there when very busy !

Nathalia

Oct 2024

Verified booking

5/5

Easy going to buy and get the tickts, beautiful place

Susan

Oct 2024

Verified booking

4/5

Amazingly well preserved ruins, loved every minute of our visit.,

Arif

Oct 2024

Verified booking

5/5

Arfel

Oct 2024

Verified booking

5/5

Richard

Oct 2024

Verified booking

5/5

Colin

Oct 2024

Verified booking

5/5

The exhibits were extraordinary, and the staff helpful

Anja

Oct 2024

Verified booking

5/5

Aubert

Oct 2024

Verified booking

4/5

Franck

Oct 2024

Verified booking

4/5

Raul

Oct 2024

Verified booking

5/5

I repeated the visit because it was worth it. Very good option to book the entrance. I recommend it without hesitation.

Dascalu

Oct 2024

Verified booking

4/5

Easy to book. It's a shame, however, that tickets are not available immediately.

Laura

Oct 2024

Verified booking

5/5

Conny

Oct 2024

Verified booking

5/5

Vilaça

Oct 2024

Verified booking

4/5

Buso

Oct 2024

Verified booking

5/5

Ceylon

Oct 2024

Verified booking

4/5

Adrian

Oct 2024

Verified booking

5/5

Rene

Oct 2024

Verified booking

4/5

Robbert

Oct 2024

Verified booking

4/5

Skipping the line. Ordering the tickets was not easy, however.

Michael

Oct 2024

Verified booking

5/5

Briar

Oct 2024

Verified booking

5/5

Chris

Oct 2024

Verified booking

3/5

It was not made at all clear that to open a ticket you need the Headput app. This took 60 mins to download at the location. 60 minutes in Herculaneum waiting for an app I had no indication I'd need. Make this pjs in in future is my advice

Simon

Oct 2024

Verified booking

4/5

Keith

Oct 2024

Verified booking

5/5

Ann

Oct 2024

Verified booking

4/5

Ticketing very good but when we got to Pompeii it was quite chaotic. It didn't seem to matter what time you booked for, and seemed to be a general free-for-all! No complaints about your end of things, I just think they need to get their act together when processing people arriving. The tour was excellent and we had a really good guide!

Oct 2024

Verified booking

5/5

The ticketing worked extremely well, no problems.

Antony

Oct 2024

Verified booking

4/5

Once I logged in site it would have been good to able to put the tickets in my wallet on my phone

Catherine

Oct 2024

Verified booking

3/5

Rosario

Oct 2024

Verified booking

5/5

Veronique

Oct 2024

Verified booking

5/5

Kimberly

Oct 2024

Verified booking

4/5

Easy access from the metro. Free lockers. Loved the large area to take in views from above. Grounds weren't too massive, easy to cover and enjoy in a reasonable amount of time.

Antonio

Oct 2024

Verified booking

4/5

Beate

Oct 2024

Verified booking

5/5

The appropriate comments about the guide made the visit an unforgettable experience.

Olena

Oct 2024

Verified booking

3/5

Sophia

Oct 2024

Verified booking

5/5

Tickets were easy to purchase and use upon arrival. Staff were polite. Herculaneum was clean, easy to navigate, and incredibly well preserved. If have kids, or just don't feel up to wandering Pompeii in the summer heat, Herculaneum is smaller and arguably more beautiful.

Shirley

Oct 2024

Verified booking

3/5

Historically wonderful but No seats or resting places as it takes several hours to fully see the site No real cafe, current cafe very poor and we spent almost a whole day seeing the site Audio guide was often confusing as talked about places we could not enter Many "rooms" were closed off for no apparent reason ( particularly the male baths ) It would be interesting if the account of the eruption was detailed and the subsequent change of the coastline explained A staged mock up of a typical room with furniture and arti facts of the period or even better , found on the excavation would be enlightening Photographs of workers in the bakery did not reflect the relevant period, very strange

Thomas

Oct 2024

Verified booking

5/5

Loved seeing the history and how well preserved some of the items was on display 10/10

Dani

Sep 2024

Verified booking

5/5

Lerat

Sep 2024

Verified booking

3/5

Simina

Sep 2024

Verified booking

5/5

Fouquet

Sep 2024

Verified booking

4/5

Nicola

Sep 2024

Verified booking

5/5

Very simple to access the site, well sign posted, staff were very helpful. So interesting to be able to interact and walk around so closely to all of the historic ruins.

Conrad

Sep 2024

Verified booking

5/5

Fernando

Sep 2024

Verified booking

4/5

Grainne

Sep 2024

Verified booking

5/5

Karen

Sep 2024

Verified booking

4/5

Brian

Sep 2024

Verified booking

5/5

Quick and easy, no lines, easy to find with Google maps, up close to the structures.

Yvan

Sep 2024

Verified booking

4/5

Natasha

Sep 2024

Verified booking

5/5

Ricky

Sep 2024

Verified booking

3/5

There was not much to see there. Not much remaining in this structures. The little museums were nice

Aquilina

Sep 2024

Verified booking

5/5

Janet

Sep 2024

Verified booking

4/5

Simon

Sep 2024

Verified booking

5/5

Enjoyed the visit. Easy to book tickets

Edward

Sep 2024

Verified booking

4/5

We arrived at Herculaneum and were soon to receive our phone guides and enter the site. Everything went smoothly for an enjoyable day

Avis

Sep 2024

Verified booking

5/5

This venue was an excellent alternative to Pompay! Smaller, but filled with archelogical preservation that is ongoing. Highly recommend

Brian

Sep 2024

Verified booking

4/5

Lynda

Sep 2024

Verified booking

5/5

William

Sep 2024

Verified booking

2/5

Should have gotten a guide or bought a map. Got started in the wrong direction--went over the bridge instead of going down the steps.

Clare

Sep 2024

Verified booking

5/5

Oesterreicher

Sep 2024

Verified booking

4/5

What was achieved by the scientists and their assistants to make posterity understand what a volcanic eruption causes and also the way of life of the people at that time.

Hermanovits

Sep 2024

Verified booking

5/5

A very different site from Pompei, but just as interesting.

Denis

Sep 2024

Verified booking

4/5

James

Sep 2024

Verified booking

4/5

We didn't need the skip the queue tickets as there was no queue. We really enjoyed it. Found it more fulfilling than Pompei (apart from the forum) and quieter.

Marcelo

Sep 2024

Verified booking

4/5

A pleasant walk, the only nearby parking lot was paid, the audio guide worked regularly.

Fillâtre

Sep 2024

Verified booking

5/5

Tímea

Sep 2024

Verified booking

5/5

Rosie

Sep 2024

Verified booking

4/5

Moors

Sep 2024

Verified booking

3/5

Tracy

Sep 2024

Verified booking

5/5

Winfield

Sep 2024

Verified booking

4/5

It was easy to buy tickets. Not many people but we had the confidence that we could get into the site.

Mary

Sep 2024

Verified booking

4/5

Lorenzo

Sep 2024

Verified booking

4/5

Gondouin

Sep 2024

Verified booking

1/5

There was no train to Ercolano, so I couldn't make my visit.

Anne

Sep 2024

Verified booking

5/5

Sep 2024

Verified booking

5/5

Tracey

Sep 2024

Verified booking

5/5

Alicia

Sep 2024

Verified booking

4/5

Molnar

Sep 2024

Verified booking

5/5

Kelly

Sep 2024

Verified booking

5/5

Boon

Sep 2024

Verified booking

5/5

It was easy to book the tickets. Fast and fuss free transaction.

Almudena

Sep 2024

Verified booking

4/5

They let you go at your own pace to see what interests you most.

Mes

Sep 2024

Verified booking

4/5

Walked straight to the ticket gate and was quickly shown through. Loved te site, the frescos, tiled floors and buildings.

Sarah

Sep 2024

Verified booking

1/5

Nothing that your web site had anything to do with Such a great annoyance trying to download. I never wanted to go through your site I thought I had gone to Herculaneum direct

Michal

Sep 2024

Verified booking

5/5

Michelle

Sep 2024

Verified booking

3/5

Seemed to think the ticket included an audio guide

Mwm

Sep 2024

Verified booking

4/5

Luis

Sep 2024

Verified booking

5/5

We loved everything. It was a unique experience

Andrea

Sep 2024

Verified booking

1/5

We did not make it there. Had no idea it was 40 minutes from Pompeii and 2 train rides. Didn't allow enough time. Disappointing no refund could be made or indication when booking

Airinei

Sep 2024

Verified booking

4/5

way to much overloaded prices

Karlheinz

Sep 2024

Verified booking

5/5

Grandiose experience Even more impressive than Pompeii The buildings are better preserved

Lynn

Sep 2024

Verified booking

4/5

Ronny

Sep 2024

Verified booking

5/5

Everything. Herculaneum is smaller than Pompeii but well preserved. You get a good idea how the city looked like and how people lived those days. Wonderful

Susanne

Sep 2024

Verified booking

4/5

Tereza

Sep 2024

Verified booking

3/5

John

Sep 2024

Verified booking

5/5

Herculaneum is in a remarkable state of preservation considering the devastation caused by the eruption. The site is compact and the information comprehensive. Well worth a visit.

Ronald

Sep 2024

Verified booking

3/5

After I bought the tickets I saw I made a mistake about the day and time. I could not change that anymore. That I found a real pity. I can understand that you cannot change until last moment but this was a pity.

Darren

Sep 2024

Verified booking

5/5

Dubois

Sep 2024

Verified booking

5/5

Gerard

Sep 2024

Verified booking

5/5

Ulf

Sep 2024

Verified booking

5/5

Not so many visitors when we were there, that it was possible to get so close and see properly, that the excavation site itself is literally like an archaeological and historical peephole in the middle of the city, that the depth down to the city shows how much ash has buried the city (that it cannot only be a cultural warehouse), that the place is large enough so that it can be taken in. If we get the opportunity, we will definitely visit the place again.

José

Sep 2024

Verified booking

4/5

Ali

Sep 2024

Verified booking

5/5

Anthony

Sep 2024

Verified booking

3/5

The map was very confusing with the audio guide numbers. We never found some of the locations.

Lea

Sep 2024

Verified booking

5/5

José

Sep 2024

Verified booking

4/5

Michael

Sep 2024

Verified booking

5/5

Very easy to buy the tickets online and we really had no problem getting in quickly. Herculaneum itself is an extraordinary experience. I must see if you are in the area of Vesuvius.

Kurt

Sep 2024

Verified booking

4/5

Annalisa

Sep 2024

Verified booking

2/5

We got there early, but didn't see any maps to guide us, didn't matter was very interesting though, and amazing

Rachael

Sep 2024

Verified booking

5/5

Suzanne

Sep 2024

Verified booking

5/5

Greg

Sep 2024

Verified booking

3/5

Some parts of Herculaneum were closed and the guide did not always match the layout of the individual areas

Serge

Sep 2024

Verified booking

5/5

Poonam

Sep 2024

Verified booking

5/5

Celine

Sep 2024

Verified booking

4/5

Magnificent site. Convenient parking nearby.

Katharine

Sep 2024

Verified booking

4/5

Beverly

Sep 2024

Verified booking

5/5

Galofaro

Sep 2024

Verified booking

3/5

Tamara

Sep 2024

Verified booking

4/5

Roman

Sep 2024

Verified booking

5/5

Mariolo

Sep 2024

Verified booking

5/5

Cristian

Sep 2024

Verified booking

5/5

Laurence

Sep 2024

Verified booking

5/5

Karyn

Sep 2024

Verified booking

5/5

Kim

Sep 2024

Verified booking

5/5

Petya

Sep 2024

Verified booking

5/5

Easy to obtain the auduoguide, it had plenty of information recorded, 360 views, and, after completing the route, it had loads of additional information. Allows you to explore the place in your own speed.

Andreea

Sep 2024

Verified booking

4/5

Sean

Sep 2024

Verified booking

3/5

The tickets provided an address location of wher to redeem. They led me on a long, out of the way walk, with my 71-year old mother, as we tried to get tix to enter. Otherwise a great historical experience. Fix your redemption address instructions!! This really made the tour missrable for my mom as she was already tired and exhausted for walking around for an hour before entering Pompeii. Also, the taxi scam is real. I was forced to pay 60 Euros just to get a ride from Pompeii to Herculanum!!! And then 70 Euros MORE by the only taxi waiting, just to go back to Centro Naples. So yeah. 190 Euros just to go to and from.

Luc

Sep 2024

Verified booking

3/5

Lamoureux

Sep 2024

Verified booking

5/5

Incredible site a must-see Sad history but magical place

Roger

Sep 2024

Verified booking

5/5

Koen

Sep 2024

Verified booking

5/5

Olaf

Sep 2024

Verified booking

5/5

Alex

Sep 2024

Verified booking

5/5

Alejandro

Sep 2024

Verified booking

1/5

As you can see, my partner and I couldn't use our reservation to Ercolano. They didn't allow us to contact with customer's staff. A woman from mantenience/cleaning services talked to us but she didn't allow us to customer service. We arrive during the opening hours and wanted to know how to exchange our voucher. I will not recommend that experience at all.

Celia

Sep 2024

Verified booking

1/5

We could not find the guide and, although I called customer service twice -which involved a couple of international calls on my record that I will have to pay for-, nobody answered the phone and therefore I never enjoyed the tour. However, I also decided to go to the entrance of Pompeii with the digital ticket you sent through the app to visit the site on our own, but we could not even enter because it turns out that the real tickets must have been held by the guide whom we never found and who left without us without even calling us once on the phone to ask where we were and try to find us. So, we had to buy another pair of tickets to visit Pompeii with no one to guide us. Lousy experience.

Ramona

Sep 2024

Verified booking

4/5

Isabelle

Sep 2024

Verified booking

4/5

Michael

Sep 2024

Verified booking

5/5

Jennifer

Sep 2024

Verified booking

4/5

June

Sep 2024

Verified booking

4/5

I was nervous about buying through headout after I'd read the reviews and was worried we might have issues with the tickets. But it worked perfectly and we enjoyed Herculaneum. The route around the site could have been better signposted but there was plenty to see and more shade than I'd expected given other reviews. It was blisteringly hot. Staff friendly.

Sylvie

Sep 2024

Verified booking

4/5

quick order but you have to download headout to get your ticket, shame not to receive it in pdf

Jane

Sep 2024

Verified booking

5/5

Silvia

Sep 2024

Verified booking

4/5

Susan

Sep 2024

Verified booking

4/5

Antonio

Sep 2024

Verified booking

5/5

Everything well organized! Audio guide good, route well explained

María

Sep 2024

Verified booking

5/5

A unique experience to see how was the life of the Romans at that time... Very surprising the state of everything and the good work of restoration.

Brian

Sep 2024

Verified booking

5/5

Melanie

Sep 2024

Verified booking

5/5

Tickets were received in good time and saved us from worrying about the queue. We're loved Herculaneum - incredible place.

Marialuisa

Sep 2024

Verified booking

1/5

With you nothing. Never again

Carley

Sep 2024

Verified booking

5/5

Artemis

Sep 2024

Verified booking

3/5

Was hoping for signs that had some expla action or literature given out. It's not right to charge for audiophones when we already paid for park entrance. Oher Italian museums and sites do not do that. So it was difficult to really understand and learn about the site

Maria

Sep 2024

Verified booking

4/5

Martha

Sep 2024

Verified booking

4/5

Karsten

Sep 2024

Verified booking

3/5

Frank

Sep 2024

Verified booking

3/5

Antje

Sep 2024

Verified booking

5/5

Paula

Sep 2024

Verified booking

5/5

Mus

Sep 2024

Verified booking

4/5

To enter the old buildings was marvelous.

Buttard

Sep 2024

Verified booking

4/5

Hamelryckx

Sep 2024

Verified booking

5/5

Sandro

Sep 2024

Verified booking

4/5

Not so crowded with people, smaller and more manageable than Pompeii and there was a lot to see

Iris

Sep 2024

Verified booking

5/5

Biarrotte

Sep 2024

Verified booking

4/5

I bought the tickets on the internet just 1 hour before coming but I didn't receive them right away, which worried me. They arrived maybe 30m later. Otherwise very nice site, a must see! Very interesting I do not regret

Nicholas

Sep 2024

Verified booking

5/5

Leon

Sep 2024

Verified booking

5/5

Ernst

Sep 2024

Verified booking

4/5

Ginoemanuele

Sep 2024

Verified booking

4/5

We went with a small group to visit the excavations of Herculaneum. Despite the heat, it was a very pleasant experience. There is a lot to look at and discover, and if you venture out on your own, without a guide, the risk is that your attention span will drop inexorably, perhaps exhausted by the lion's sun. And all this, despite the very interesting audio guides. They also had cute little music and the descriptions were quite detailed, sometimes a bit too repetitive, with insights that we were often tempted to listen to. Even the more "bad tourist" among us, enjoyed the visit, particularly appreciating the reproduction of Hercules who seemed to want to urinate on us and the stunning cottages overlooking the sea of Herculaneum that would become high-class B&Bs today. Done with audio-guides, the visit is very free and one can safely choose what to see and what to skip, if anything. It would be interesting to propose a tour that is not complete but oriented to visit only the points of greatest interest, to avoid getting lost among so many houses that, all in all, are identical.

Maddalena

Sep 2024

Verified booking

5/5

Alica

Sep 2024

Verified booking

5/5

Amanda

Sep 2024

Verified booking

3/5

Jerald

Aug 2024

Verified booking

4/5

Katherine

Aug 2024

Verified booking

5/5

Salem

Aug 2024

Verified booking

5/5

Derek

Aug 2024

Verified booking

4/5

María

Aug 2024

Verified booking

5/5

Noa

Aug 2024

Verified booking

5/5

Really interesting site and so much history preserved - it wasn't busy so we didn't need the skip the line ticket but we felt more comfortable knowing we had it!

Martial

Aug 2024

Verified booking

4/5

Kenneth

Aug 2024

Verified booking

4/5

Audio guide not so interesting. Very misleading page to order tickets. Admission tickets were on Other date. No refund and had to buy new ones.

Andrea

Aug 2024

Verified booking

5/5

Kathryn

Aug 2024

Verified booking

3/5

The website offered a discount for 'European citizens' for ages 18-25 which there were 5 in our party. When we arrived we discovered it is for 'European Union citizens' which does not now include us English. So we had to go back to the desk and purchase full price tickets (not allowing us to pay the difference as it was this websites error not theirs). Headout has not refunded us the difference and has struggled to understand that European and European Union are different things. Spoilt our trip when the site itself was great.

Thomas

Aug 2024

Verified booking

4/5

Elaine

Aug 2024

Verified booking

5/5

Lautier

Aug 2024

Verified booking

4/5

Florian

Aug 2024

Verified booking

4/5

Andrea

Aug 2024

Verified booking

4/5

Sara

Aug 2024

Verified booking

5/5

David

Aug 2024

Verified booking

4/5

Hilary

Aug 2024

Verified booking

5/5

Tickets easy to buy online. Walked straight into the ground.

Olivier

Aug 2024

Verified booking

2/5

Too little time, it's a race! We had a total of 1h to go up and down and take photos of the crater. Impossible to get a guide ( since there's a 20min wait at the top). There was simply no guide!!!!!!!! On the other hand, surprise, the bus stops at a store where everything is settled between the driver and the salesman, in order to buy souvenirs (limoncello) among other things. This is not the purpose of the visit! So disappointing! For the price of the tour, we should have time once we're up there, rather than wasting it in a store!!!

Thomas

Aug 2024

Verified booking

4/5

Samuel

Aug 2024

Verified booking

4/5

Rizzo

Aug 2024

Verified booking

4/5

Megan

Aug 2024

Verified booking

5/5

Elke

Aug 2024

Verified booking

5/5

Beautiful village, more details then Pompeï. Smaller but more real and reserveer then Pompeï

Séverine

Aug 2024

Verified booking

4/5

Kucharski

Aug 2024

Verified booking

5/5

It was way better than pompei, smaller and better preserved

Chunhui

Aug 2024

Verified booking

5/5

Michael

Aug 2024

Verified booking

5/5

Oliver

Aug 2024

Verified booking

5/5

Culturally significant and so beautiful. We are lucky to experience this piece of our history.

Topirceanu

Aug 2024

Verified booking

5/5

Valerie

Aug 2024

Verified booking

5/5

The staff at reception were very professional and pleasant. The arrival at the site was simply brilliant, as we were overlooking Herculaneum. Good directions to the site. I enjoyed the visit immensely.

Deborah

Aug 2024

Verified booking

3/5

Yves

Aug 2024

Verified booking

4/5

Maria

Aug 2024

Verified booking

5/5

Jurgen

Aug 2024

Verified booking

5/5

Beautiful site, beautifully preserved, few tourists, ideal destination

Rhj

Aug 2024

Verified booking

5/5

Carol

Aug 2024

Verified booking

5/5

Simple to buy, then just head straight in after your ticket is scanned.

Headout Guest

Aug 2024

Verified booking

5/5

Vincent

Aug 2024

Verified booking

1/5

I was wrong, the Herculaneum visit was great.

Francisca

Aug 2024

Verified booking

4/5

All good, no queues and well located

Daniela

Aug 2024

Verified booking

5/5

Balacker

Aug 2024

Verified booking

4/5

Very good, the site is magnificent the only downside was that the audio guide didn't work very well

Valentina

Aug 2024

Verified booking

4/5

Christiane

Aug 2024

Verified booking

5/5

Entry via online ticket was quick and easy. The viewing was a great experience

Headout Guest

Aug 2024

Verified booking

5/5

Headout Guest

Aug 2024

Verified booking

5/5

Tahlia

Aug 2024

Verified booking

5/5

Aug 2024

Verified booking

4/5

Tatjana

Aug 2024

Verified booking

4/5

Cesar

Aug 2024

Verified booking

3/5

Miriam

Aug 2024

Verified booking

5/5

Vincent

Aug 2024

Verified booking

1/5

The tickets bought on the website are tickets for an express visit, moreover the price of the tickets bought on the website are more expensive than on the spot that's why we are not very happy rather useless purchase we thought to save time when not on it.

Ioanna

Aug 2024

Verified booking

4/5

It is truly breathless, very well kept, interesting, unfortunately most things are in Italian and there aren't many descriptions about the sights.

Fabien

Aug 2024

Verified booking

5/5

Dragomir

Aug 2024

Verified booking

4/5

Elena

Aug 2024

Verified booking

5/5

A visit you can not miss, highly recommended everything as it is preserved.

Batard

Aug 2024

Verified booking

5/5

Maria

Aug 2024

Verified booking

4/5

When I made the purchase I got a message that it would take 2 hours to send me the tickets and I got angry. But they arrived in 30 minutes, so it was solved!!!!

Virginie

Aug 2024

Verified booking

4/5

Headout Guest

Aug 2024

Verified booking

1/5

Carmen

Aug 2024

Verified booking

5/5

Headout Guest

Aug 2024

Verified booking

5/5

Headout Guest

Aug 2024

Verified booking

5/5

Savoie

Aug 2024

Verified booking

5/5

Mouchet

Aug 2024

Verified booking

4/5

Agnes

Aug 2024

Verified booking

4/5

No problem, everything went very smoothly.

Battung

Aug 2024

Verified booking

5/5

Marcellus

Aug 2024

Verified booking

5/5

Thierry

Aug 2024

Verified booking

4/5

Daniela

Aug 2024

Verified booking

5/5

Gonzalo

Aug 2024

Verified booking

5/5

Diane

Aug 2024

Verified booking

5/5

We loved seeing the ruins and all the has been preserved. Amazing experience and no wait to enter.

Miss

Aug 2024

Verified booking

5/5

Aitales

Aug 2024

Verified booking

5/5

Pepeder

Aug 2024

Verified booking

5/5

Yannis

Aug 2024

Verified booking

2/5

I didn't need my bullet cutter. There was no waiting...

David

Aug 2024

Verified booking

3/5

Marco

Aug 2024

Verified booking

4/5

Helen

Aug 2024

Verified booking

5/5

Super informative audio guide, well worth the money - although I believe it was cheaper if purchased directly at the counter for 2 people. Great way to really understand what you're looking at without the time restrictions of a tour. Easy ticket purchase and delivery, no issues using them at the venue. It's worth noting your ID is kept as deposit for the audio guide phones

Lisa

Aug 2024

Verified booking

3/5

I was unhappy to be refused access with my backpack, said to be "too bulky", even though it was a standard Quechua backpack, and 2 visitors after me a gentleman came in with the same type of bag without being asked to put it down! I had to leave my bag in a locker, so I had to do the tour with the water bottles in my hands, which meant I couldn't take the rest I needed for my 4-year-old son. We had to cut the tour short and miss out on several things. It's also a pity that there are no explanatory signs in front of the various sites. Apart from that, the site is magnificent and not too crowded, which is good.

Steffen

Aug 2024

Verified booking

5/5

The whole complex is clean and well maintained. A lot is done to maintain the complex.

Petropoulos

Aug 2024

Verified booking

4/5

Headout Guest

Aug 2024

Verified booking

1/5

José

Aug 2024

Verified booking

3/5

Caroline

Aug 2024

Verified booking

5/5

Annalisa

Aug 2024

Verified booking

4/5

Good , difficulty to follow path

Delarocheaulion

Aug 2024

Verified booking

4/5

Tornay

Aug 2024

Verified booking

5/5

Christine

Aug 2024

Verified booking

5/5

Bettina

Aug 2024

Verified booking

5/5

Headout Guest

Aug 2024

Verified booking

5/5

Velazquez

Aug 2024

Verified booking

5/5

Excellent to learn about the people who lived there before the current one. The cultural richness that the ancient inhabitants left behind configures a unique culture...

Hanne

Aug 2024

Verified booking

1/5

We were to 'Redeem your tickets at the Audio Guide Desk at the Archaeological Park of Herculaneum' and were told to access the audio guide via a QR code. We couldn't play it and the staff couldn't help. Please reimburse the 30 EUR we've paid for the service since we didn't get ot

Maria

Aug 2024

Verified booking

4/5

We did not have to wait in line, there were much less people than in Pompeii and it is better preserved. Of course, the heat was a horror.

Charlotte

Aug 2024

Verified booking

5/5

Incredible place, a wonderful discovery despite the heat, no regrets

Saussard

Aug 2024

Verified booking

2/5

Audio guide not really suited to this tour. You get lost and often don't understand where you are. I think it would have been the same with or without an audio guide, and perhaps better with a written guide.

Headout Guest

Aug 2024

Verified booking

5/5

Vyara

Aug 2024

Verified booking

5/5

David

Aug 2024

Verified booking

5/5

Spent 5 hours there thoroughly enjoying the level is preservation and the peek into that ancient civilization

Sarah

Aug 2024

Verified booking

5/5

Vere

Aug 2024

Verified booking

4/5

Electronic tickets can be used directly at the entrance, with no need to exchange them at the cash desk. With the audioguides, the tour of the site is complete and the explanations useful. The walk back to the train station may seem long after the site visit.

Frédéric

Aug 2024

Verified booking

4/5

Christophe

Aug 2024

Verified booking

5/5

Zorica

Aug 2024

Verified booking

4/5

Christine

Aug 2024

Verified booking

5/5

Laura

Aug 2024

Verified booking

5/5

Koster

Aug 2024

Verified booking

4/5

Everything was well organized. Good contact by email about start times. Herculaneum really worthwhile. I am positive about this site!

Poquet

Aug 2024

Verified booking

4/5

Fast and trouble-free - we had a great time!

Lea

Aug 2024

Verified booking

4/5

Headout Guest

Aug 2024

Verified booking

5/5

Daniel

Aug 2024

Verified booking

5/5

Mark

Aug 2024

Verified booking

3/5

Overall I thought it was a good experience My only issue was the lack of water provision whilst walking round the site. You do have vending machines which you can access but from the site but the machines is a long way and up hill especially on hot warm days. Some drinking water provision or somewhere you can cool down with water provision would have made the experience for me personally a whole lot better overall

Headout Guest

Aug 2024

Verified booking

3/5

Valérie

Aug 2024

Verified booking

5/5

Chaggai

Aug 2024

Verified booking

5/5

Daniel

Aug 2024

Verified booking

5/5

Saskia

Aug 2024

Verified booking

5/5

Emerizza

Aug 2024

Verified booking

4/5

The audio accompaniment made it a special experience

Stephen

Aug 2024

Verified booking

5/5

So easy. Tjj in use the app. Very helpful

Headout Guest

Aug 2024

Verified booking

5/5

Saulius

Aug 2024

Verified booking

5/5

Herculaneum made a great impression. Despite being smaller than Pompeii, due to its better preservation, it gave us a somewhat greater and more complete view of the ancient Roman life. Some of the buildings have entirely intact first or even second floors, with a lot of frescoes. The Antiquarium holds a spectacular collection of artefacts, and the boat exposition is also impressive. While somewhat underestimated compared to Pompeii, Herculaneum offers no less and in more condensed form, and is a must to visit place for any Roman history enthusiast or actually everyone. Buying tickets via Headout was as simple as it gets, and entering the museum was also very smooth.

Ioannis

Aug 2024

Verified booking

4/5

Marta

Aug 2024

Verified booking

5/5

Everything is great. Thank you, easy to book and access

Patric

Aug 2024

Verified booking

3/5

The history and the descriptions of everyday life via audio guide were very interesting. Unfortunately, the labeling was poor and many "houses" were closed due to work. Ticket and organization without any problems. Highly recommended to arrive early. But would have been possible without advance booking and still without waiting time

Hiltje

Aug 2024

Verified booking

4/5

Natalia

Aug 2024

Verified booking

5/5

Muy recomendable!! Vayan con agua y ganas de caminar

Claire

Aug 2024

Verified booking

5/5

Very interesting and the area is beautiful! We got there early to avoid the heat and crowds and worked well

Richard

Aug 2024

Verified booking

5/5

Sarah

Aug 2024

Verified booking

4/5

It was easy to get in, we just got a taxi to the front of the attraction, walked straight through and into the ruins. We didn't need to go to the collection point mentioned as our taxi driver took us to the front door, and they let us walk in. Just a note

Ramona

Aug 2024

Verified booking

4/5

Josep

Aug 2024

Verified booking

4/5

The person who manages the audio tours behaved very professionally and kindly.

Jose

Aug 2024

Verified booking

4/5

Headout Guest

Aug 2024

Verified booking

5/5

Jennifer

Aug 2024

Verified booking

5/5

Headout Guest

Aug 2024

Verified booking

5/5

Suzanne

Aug 2024

Verified booking

4/5

Giovanna

Aug 2024

Verified booking

5/5

Herculaneum is well preserved. It is less crowded than Pompei and it only takes about 2-3 hours to explore.

Denis

Aug 2024

Verified booking

5/5

Nicola

Aug 2024

Verified booking

1/5

I wasn't able to enter the site as suffer from vertigo and couldn't cross the bridge to enter the site. If possible I would like to request a refund for 1 ticket as this wasn't made clear. My partner enteted but was advised we hadn't paid for an audio guide but on the ticket it quite clearly says we had. Again could I request a refund for this element of the ticket?

Headout Guest

Aug 2024

Verified booking

1/5

Headout Guest

Jul 2024

Verified booking

1/5

Simon

Jul 2024

Verified booking

5/5

Headout Guest

Jul 2024

Verified booking

5/5

óScar

Jul 2024

Verified booking

5/5

Headout Guest

Jul 2024

Verified booking

2/5

Carmen

Jul 2024

Verified booking

5/5

Headout Guest

Jul 2024

Verified booking

1/5

Suzanne

Jul 2024

Verified booking

4/5

Paul

Jul 2024

Verified booking

5/5

Reka

Jul 2024

Verified booking

5/5

Andrien

Jul 2024

Verified booking

5/5

Daniela

Jul 2024

Verified booking

4/5

Headout Guest

Jul 2024

Verified booking

5/5

Jul 2024

Verified booking

5/5

So much better than Pompeii...

Headout Guest

Jul 2024

Verified booking

5/5

Karen

Jul 2024

Verified booking

3/5

Virginie

Jul 2024

Verified booking

4/5

Julia

Jul 2024

Verified booking

5/5

Even in the tourist season, it was very quiet and everything went peacefully. The staff was friendly and the site is beautiful. The fact that you can walk around freely (almost everywhere) makes it a special experience.

Stuart

Jul 2024

Verified booking

5/5

Fantastic place to visit, ease of entry with the tickets bought from Headout. Will definitely use the app again and already have for another visit but this time to Pompeii.

Zsuzsanna

Jul 2024

Verified booking

5/5

Jitske

Jul 2024

Verified booking

4/5

Juliette

Jul 2024

Verified booking

5/5

Olivia

Jul 2024

Verified booking

5/5

IT was easy to find order the tickets en the Visit was amazing, beter than pompeii

Sophie

Jul 2024

Verified booking

5/5

Great, thanks. That was really fast.

Maria

Jul 2024

Verified booking

5/5

Roland

Jul 2024

Verified booking

5/5

Fast, simple and reliable. Looking forward to the next time!

Matej

Jul 2024

Verified booking

4/5

Jacinthe

Jul 2024

Verified booking

4/5

Nina

Jul 2024

Verified booking

5/5

Jan

Jul 2024

Verified booking

5/5

Boudissa

Jul 2024

Verified booking

4/5

Fugairon

Jul 2024

Verified booking

5/5

Very handy to be able to access tickets without being connected. The visit to Herculaneum went very well.

Marita

Jul 2024

Verified booking

4/5

Henrik

Jul 2024

Verified booking

4/5

Parizot

Jul 2024

Verified booking

4/5

Fiona

Jul 2024

Verified booking

5/5

Amazing experience and staff helpful. Clean and tidy.

Jose

Jul 2024

Verified booking

5/5

The archaeological park is impressive, the tickets are perfect and without queues

Feleena

Jul 2024

Verified booking

4/5

The herculeum is fantastic and so worth a visit! We were there in July and it was a heatwave so personally didn't need to get any skip the line or in advance, we could have just walked in but I don't know what it's like rest of the year. Herculeum is so well preserved and there is a section of skeletons if that's something you are looking for particularly if comparing to Pompeii.

Vanessa

Jul 2024

Verified booking

3/5

Difficulty getting the tickets and audioguide (not in the same place). I had to go back and forth several times in 40-degree heat, which wasn't very pleasant.

Philippe

Jul 2024

Verified booking

5/5

Very hot but very good! Very good bar across the street 😃

David

Jul 2024

Verified booking

5/5

Petr

Jul 2024

Verified booking

5/5

Enrique

Jul 2024

Verified booking

5/5

Everything was great, the truth is that I had doubts about this company because of comments and I booked 4 tours and all of them were great.

Feulien

Jul 2024

Verified booking

5/5

The place is magical. The audio guide was very interesting and comprehensive.

Thomas

Jul 2024

Verified booking

5/5

Dominique

Jul 2024

Verified booking

5/5

Headout Guest

Jul 2024

Verified booking

5/5

Andreea

Jul 2024

Verified booking

5/5

Candolfi

Jul 2024

Verified booking

4/5

Clara

Jul 2024

Verified booking

4/5

Very beautiful and very well organized excavations, fantastic idle garden

Cécile

Jul 2024

Verified booking

5/5

Sergiy

Jul 2024

Verified booking

5/5

Everything is well organized, but a large staircase at the exit is difficult to climb.

Headout Guest

Jul 2024

Verified booking

5/5

Jane

Jul 2024

Verified booking

5/5

So easy We got reminders day before what we needed Directions Good value So east Thankyou Our 2nd experience booked with you Will book again and recommend

Jaye

Jul 2024

Verified booking

5/5

Christine

Jul 2024

Verified booking

5/5

It was quick & easy to book & we loved the Herculaneum. Amazing walking around trying to imagine wearing a toga & living in this very old town. The detailed care the excavationists took to expose this village is amazing! Thank you Christine Macfadyen

Laurent

Jul 2024

Verified booking

1/5

Bon d échange était bien le billet Arnaque car peu importe l horaire

Valerie

Jul 2024

Verified booking

5/5

Irene

Jul 2024

Verified booking

5/5

Headout Guest

Jul 2024

Verified booking

5/5

Jean-pierre

Jul 2024

Verified booking

3/5

Give the address of the exchange point OK but why not specify that it's simply the ticket office at the entrance to the site. That way, you won't think it's a different address!

Chollet

Jul 2024

Verified booking

5/5

Pleasant staff, magnificent site visit

Sara

Jul 2024

Verified booking

5/5

The visit to Herculaneum is impressive, touring the city in the 21st century, stopped in the time of 79 AD.

Headout Guest

Jul 2024

Verified booking

5/5

Roland

Jul 2024

Verified booking

5/5

Steven

Jul 2024

Verified booking

5/5

Julie

Jul 2024

Verified booking

5/5

Headout Guest

Jul 2024

Verified booking

5/5

Plumas

Jul 2024

Verified booking

4/5

Headout Guest

Jul 2024

Verified booking

5/5

Borcelle

Jul 2024

Verified booking

5/5

Very easy to find, no waiting...

Headout Guest

Jul 2024

Verified booking

1/5

Michael

Jul 2024

Verified booking

1/5

I decided not to use a tour guide but was told at the gate that my digital ticket was no good. That my tour guide had tickets even though I paid €74 for them. I then had to pay again at th

Andrea

Jul 2024

Verified booking

4/5

There was no problem about getting our online tickets exchanged for entry to Herculaneum and pick up an audio tour as the staff were very efficient. Had a great day exploring the site. The only problem we had, and we were not the only ones, is that we missed the entry sign and entered the site back to front but that is the problem for Herculaneum not Headout who I booked with.

Pablo

Jul 2024

Verified booking

4/5

Ales

Jul 2024

Verified booking

5/5

All was fast and smooth. I suggest.

Michaela

Jul 2024

Verified booking

5/5

The tickets were easy to book and emailed through promptly. I thought Herculaneum was amazing, the detail of the ruins left behind is incedible, mosaics, paintings and many precious artefacts of the unfortunte citizens who died on that fateful day. I could have stayed longer but it was too hot that day!

Antonio

Jul 2024

Verified booking

5/5

Alicia

Jul 2024

Verified booking

5/5

Robert

Jul 2024

Verified booking

5/5

Begoña

Jul 2024

Verified booking

5/5

With the audio guide everything is very easy and two resting places are perfect.

Paolo

Jul 2024

Verified booking

4/5

Massoulle

Jul 2024

Verified booking

4/5

Raul

Jul 2024

Verified booking

5/5

Headout Guest

Jul 2024

Verified booking

3/5

Jose

Jul 2024

Verified booking

5/5

Laura

Jul 2024

Verified booking

4/5

The condition of the ruins and the fact that you could enter most of the houses. In Pompeii, some were closed.

Joan

Jul 2024

Verified booking

5/5

Martin

Jul 2024

Verified booking

5/5

Great! I am extremely pleased! Perfect organization, unforgettable place.

Heather

Jul 2024

Verified booking

5/5

Andrew

Jul 2024

Verified booking

4/5

Audrey

Jul 2024

Verified booking

5/5

Ticketing experience was good, no hanging around,easy process. Enjoyed the info on the audio and going around at my own pace.

Adrian

Jul 2024

Verified booking

5/5

Everything was excellent, the archaeologist we met was very professional. Highly recommended

George

Jul 2024

Verified booking

5/5

Estie

Jul 2024

Verified booking

2/5

The tour site is very interesting but the audio guide could have been much better organized. It was hard to tell which spot correlated to the recording number. The explanations of the audio guide were also sometimes hard to follow. For better experience for other customers, please consider adding a number to each building that coincides with the number of the audio recording, and perhaps numbering the inside components of the buildings (e.g. atrium, tablinum, etc.) so that we know where we are located and where to walk to, as instructed in the audio recording.

Frank

Jul 2024

Verified booking

5/5

Emilie

Jul 2024

Verified booking

4/5

Olland

Jul 2024

Verified booking

4/5

Beautiful site. Very complete explanations with audioguide. No need for a private guide. Site very well preserved and in early July, relatively quiet. 👍👌🙂 On the other hand, it's a pity that you can't leave heavy motorcycle jackets in the lockers. But if you have a backpack and put the jackets in it, they'll be accepted... An aberration. 😱🥺🙃

Headout Guest

Jul 2024

Verified booking

5/5

Headout Guest

Jul 2024

Verified booking

5/5

Petrus

Jul 2024

Verified booking

3/5

Jessica

Jul 2024

Verified booking

5/5

The ticket experience was really easy and with staff by the enterance to guide you where to go. We tried to find the Ancient Beach, but the sign posting wasn't the best for this. Such a lovely historical place to visit and I would recommend visiting this location alongside Pompeii (not the same day as it was a lot of walking).

Ender

Jul 2024

Verified booking

4/5

Headout Guest

Jul 2024

Verified booking

5/5

Joana

Jul 2024

Verified booking

5/5

The Headout experience was great. And everything we have visited has been fantastic.

Iris

Jul 2024

Verified booking

5/5

Zsuzsanna

Jul 2024

Verified booking

5/5

It was wonderful to see Herculaneum. Special history!

Ana

Jun 2024

Verified booking

5/5

The guide Ana Rita is fantastic, she explained everything very well and although it is huge we could see the most important things, the visit was punctual and enjoyable and the way to buy the tickets was easy.

Terence

Jun 2024

Verified booking

4/5

Ruediger

Jun 2024

Verified booking

5/5

Cameron

Jun 2024

Verified booking

3/5

Herculaneum is amazing. 100% recommend. We missed the signage indicating direction to start through the exhibit at viewpoint 1 making it really confusing and out of order to find audio start points. The numbers on downloaded map are not the same as the audio numbers in app.

Headout Guest

Jun 2024

Verified booking

5/5

Cregeen

Jun 2024

Verified booking

4/5

Aditya

Jun 2024

Verified booking

3/5

Daniela

Jun 2024

Verified booking

5/5

Catherine

Jun 2024

Verified booking

5/5

Awesome experience. Such a complete place that you could imagine being there 2000 years ago! Smaller than Pompeii but much more detailed. Headout app easy to use & data not tequired.

Ronald

Jun 2024

Verified booking

5/5

Alice

Jun 2024

Verified booking

4/5

It was amazingly interesting and very hot . I wish I understood how to navigate the site better. I could have been more efficient.

Headout Guest

Jun 2024

Verified booking

4/5

Nowakowski

Jun 2024

Verified booking

5/5

Carmen

Jun 2024

Verified booking

5/5

Headout Guest

Jun 2024

Verified booking

2/5

Adelina

Jun 2024

Verified booking

5/5

The preservation of the archaeological site. The mosaics

Coeytaux

Jun 2024

Verified booking

4/5

Ingemar

Jun 2024

Verified booking

5/5

Viguier

Jun 2024

Verified booking

5/5

Headout Guest

Jun 2024

Verified booking

1/5

Judith

Jun 2024

Verified booking

3/5

It was difficult to follow the descriptions in the audio guide because the directions to find each item described were unclear. Often the Latin name for a room was given for directions, rather than ordinal or left/right directions.

Linda

Jun 2024

Verified booking

3/5

Arienne

Jun 2024

Verified booking

5/5

Ease of entry, friendly staff. It wasn't crowded and educational.

Headout Guest

Jun 2024

Verified booking

5/5

Ruth

Jun 2024

Verified booking

5/5

Louise

Jun 2024

Verified booking

5/5

Headout Guest

Jun 2024

Verified booking

5/5

Headout Guest

Jun 2024

Verified booking

5/5

Helen

Jun 2024

Verified booking

5/5

Had a wonderful day at Herculaneum exploring the city. Could have just had one audio guide between two people as they didn't require headphones. Booking through Headout was easy and the tickets were easy to find in the app. Would highly recommend spending several hours exploring. Water is free inside the park with byo bottle. Take your own food, there are only vending machines with limited options.

Headout Guest

Jun 2024

Verified booking

5/5

Oscar

Jun 2024

Verified booking

5/5

Rose

Jun 2024

Verified booking

5/5

The experience of buying tickets has been very comfortable and easy. The archaeological ruins are very well preserved and worth a visit. As a tip I recommend looking at the temperature for the day of the visit because if it is hot it is very heavy.

David

Jun 2024

Verified booking

5/5

Georg

Jun 2024

Verified booking

5/5

Raymond

Jun 2024

Verified booking

4/5

Alex

Jun 2024

Verified booking

5/5

Carol

Jun 2024

Verified booking

5/5

Did the self guided tour. We found the sites not well marked and confusing but overall it's an awesome place to visit. My partner liked it better than Pompeii due to the preservation of everything being so much better.

Richard

Jun 2024

Verified booking

4/5

Mounac

Jun 2024

Verified booking

4/5

Catherine

Jun 2024

Verified booking

2/5

Thé directions are very bad in the visit, there are different numérotation ,difficult to use thé audio guide . No explanation at all. Very desapointing

Philippe-masciave

Jun 2024

Verified booking

3/5

Headout Guest

Jun 2024

Verified booking

5/5

Headout Guest

Jun 2024

Verified booking

3/5

Jeanne

Jun 2024

Verified booking

2/5

Didn't book but got charged

Headout Guest

Jun 2024

Verified booking

1/5

Headout Guest

Jun 2024

Verified booking

5/5

Ann

Jun 2024

Verified booking

4/5

The entire process was very easy!! The staff was very friendly and willing to help. This is an amazing museum!!! I liked the fact that there were not so many people. Thank you for helping male our experence so enjoyable.

David

Jun 2024

Verified booking

5/5

Herculaneum is as impressive as Pompeii but on a smaller more manageable size.

Pempie

Jun 2024

Verified booking

4/5

very good nothing to complain about, practical to avoid wasting time. Pour pompei il faudrait orienter la bonne rentrèe avec le billet headout

Gail

Jun 2024

Verified booking

5/5

Guillermina

Jun 2024

Verified booking

5/5

Great No problems at all Very easy platform

Antoinette

Jun 2024

Verified booking

5/5

Robert

Jun 2024

Verified booking

4/5

Shirley

Jun 2024

Verified booking

3/5

Wray

Jun 2024

Verified booking

4/5

Didn't need skip the line tickets because there was no line to get tickets or to enter site.

Kathleen

Jun 2024

Verified booking

5/5

Herculaneum was a very interesting site. We had no problems with getting our tickets and audio guides.

Mariano

Jun 2024

Verified booking

5/5

I went in the afternoon and there were few people, unlike Pompeia which was crowded and disappointed me. Visiting Ercolano was rewarding, a small but very well preserved site. The online booking was perfect, efficient.

Headout Guest

Jun 2024

Verified booking

1/5

Headout Guest

Jun 2024

Verified booking

5/5

Joan

Jun 2024

Verified booking

4/5

Quality audio guide, well explained visit. I liked the visit, there were few people.

Lucy

Jun 2024

Verified booking

1/5

The tickets didn't arrive, there was no where to redeem them. The Herculanuem skip the line is a scam. DO NOT USE THIS app. We had to buy other tickets. It was a rip off.

Mrs

Jun 2024

Verified booking

5/5

Headout Guest

Jun 2024

Verified booking

4/5

Helene

Jun 2024

Verified booking

4/5

Paul

Jun 2024

Verified booking

5/5

Philip

Jun 2024

Verified booking

4/5

Lynley

Jun 2024

Verified booking

2/5

I thought your service was rubbish. Loved the venue

Van

Jun 2024

Verified booking

5/5

Patrick

Jun 2024

Verified booking

2/5

The grates on the sidewalks weren't even and not many areas were accessible by mobility scooter.

Headout Guest

Jun 2024

Verified booking

5/5

Lillian

Jun 2024

Verified booking

4/5

Susan

Jun 2024

Verified booking

4/5

The booking was easy and the tickets easy to use on site. herculaneum was great. However, we pre-booked having visited a heaving Pompei but there were no crowds so needn't have bothered!!!!

Lucian

Jun 2024

Verified booking

5/5

Audio guide was very well done. Amazing history and a once in a lifetime experience. Would have loved to get a bit closer to the lowest level where human remains were unearthed in the boat houses.

Laragh

Jun 2024

Verified booking

5/5

The site is amazing and well worth the visit! It's incredible how well preserved Herculaneum is and is very unique from other Roman sites I've visited before. We visited the last week of May and it wasn't too busy which was great. I'm looking forward to visiting if/when Villa of the Papyri is open to the public!

Reina

Jun 2024

Verified booking

2/5

According to the official website of the park, the park is supposed to close at 19:30. It was 18:40 and they already started to take us out of the park because it closed at 19:00. I could have seen a lot more if they had left me a few minutes. I also thought that the audio guide was included. Since the original price is 13€, so "without queuing", it is relatively false, because there was never a queue. So I paid 6 euros more for each ticket without audio guide? It does not seem right to me. Anyway, I don't think I will contract with you again.

Headout Guest

Jun 2024

Verified booking

5/5

Bernd

Jun 2024

Verified booking

4/5

James

Jun 2024

Verified booking

5/5

Carolyn

Jun 2024

Verified booking

4/5

€26

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Herculaneum Skip-the-Line Tickets with Official Audio Guide

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