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Herculaneum Skip-the-Line Tickets with Official Audio Guide

4.3
3,975 reviews

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These ratings include verified reviews from both Headout guests and our trusted partners who operate this experience locally. All reviews come from real travelers who've taken this experience.

2.3K
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Guests from United Kingdom, France, Spain and over 10 countries have loved this experience

What our guests say

Rodrigo de Araujo de Miranda

Rodrigo

Nov 2025
Verified booking
5/5
The historical site is incredible, and the experience was a blast for me. Highly recommend it. The skip-the-line wasn't really necessary, since it was not very crowded.
Marie Milburn

Marie

Oct 2025
Verified booking
5/5
My experience was beyond my highest expectations. This was a dream destination for me. The degree of preservation there is amazing! I had an injury and struggled to get around easily but it was worth the struggle. I hope I'll be able to return someday to see some of the sights I didn't get to. There's so much to see!!! I loved doing this at my own pace, and having time to linger in areas of particular interest. Thank you to all those hard workers for making my visit and this site so special!
pauline Masters

Pauline

Oct 2025
Verified booking
4/5
It was quite straightforward we did not have to queue. Didn't realise we had to download the app though to get the tickets but luckily it wasn't too busy when we arrived and the guy at the entrance was helpful
sandra holten

Sandra

Oct 2025
Verified booking
4/5
We visited the two parks in 1 day so that was quite a lot. You see many similarities. I found the arena and amphitheater in Pompei very impressive.Beautifully set up.Another experience richer.
Siffert Alexandre Louis

Siffert

Oct 2025
Verified booking
5/5
Just very interesting and very well organized with audio guide
Wolfgang  William FAHR

Wolfgang

Oct 2025
Verified booking
5/5
Audio work twelve for all exhibits
cremaschi giorgio

Cremaschi

Sep 2025
Verified booking
3/5
The audio guide is sufficiently useless. Very little information and, above all, a "narrative" coupled with a clear path would be much more interesting. One runs the risk of continuing to stop and look for the track number.
Wendy  Kay Reynolds

Wendy

Sep 2025
Verified booking
5/5
Very easy to collect tickets and audio equipment. Communication from head out was very up to date. Directions were clear and we both had a lovely relaxed time. Would use headout again.Enjoyed Herculaneum.
Fernando Serrano Pérez

Fernando

Sep 2025
Verified booking
3/5
The audio guide is too dense, some tracks could be excluded and signposted. The site is very well preserved
Sanna Stemberger

Sanna

Sep 2025
Verified booking
4/5
The excavations were very interesting, the audio guide worked well.
Allison Esson

Allison

Sep 2025
Verified booking
3/5
The guide did not work and staff were not interested in helping
Eve BARON usage LEBLOND

Eve

Aug 2025
Verified booking
5/5
Very interesting visit We visited the site at the end of July and there were only a few of us there, which was very pleasant.
Jonathan Günther

Jonathan

Aug 2025
Verified booking
5/5
The audio guide was very detailed and brought Herculaneum to life. The staff were friendly and knowledgeable.
Isa Marie Zipperling

Isa

Aug 2025
Verified booking
5/5
Entry went smoothly. The audio guide was worth it – lots of information. A passport is required to borrow it.
Andrea Rivera Figueroa

Andrea

Aug 2025
Verified booking
5/5
Everything was easy and amazing
TEYSSIER ép MONTBRESSOUS Sabine

Teyssier

Jul 2025
Verified booking
5/5
Exceptional site 🤩🤩🤩 We spent 5 hours there and didn't see the time go by
Jarna Sunell

Jarna

Jul 2025
Verified booking
4/5
Audioguide was good. As the ruins are in a pit and no breeze can be felt in there, it felt like being in a frying pan ( I was there in July). Therefore it was good to have a small area with trees and loungers to sit and rest in the shadow. There was also a water tap, but the water probably wasn't potable, so bring your own water. The area to explore is much smaller than Pompeii, so it could fit better to those who are not interested to spend a long time exploring the ruins - in comparison, Pompeii is really huge. Some very well preserved mosaics and wall paintings. Less people than in Pompeii.
Joerg Schneider

Joerg

Jul 2025
Verified booking
3/5
So, on a positive note - the ruins were really impressive and interesting, in some cases, with imagination, you could imagine yourself back in ancient Roman life. The audio guide was sometimes a bit confusing because you often couldn't find rooms or phalluses or frescoes because of the descriptions (this was the case for me and my wife), and some areas were blocked off. And I think that with the frequency of visitors you could also afford a proper café or a snack bar where you could get a glass of wine and a panini. Toast or something - like in the archaeological museum, for example.
William Carlton

William

Jul 2025
Verified booking
4/5
Ticketing experience worked well although signage at the entrance wasn't particularly clear. €10 guide was confusing and didn't cover some important buildings. A paper map, with highlights, would have been useful. Museum was good. Refreshment facilities poor.
Carissa J Jones

Carissa

Jul 2025
Verified booking
5/5
So much to explore. I felt like I got to walk back in time, into history. Make sure to give yourself enough time. I could have easily spent 8+ hours reading and exploring everything.
Heinz Netopil

Heinz

Jul 2025
Verified booking
3/5
What exactly did I 'not' like : No signposts through the grounds. The order did not match the audio guide.
Jonathan Elkin

Jonathan

Jul 2025
Verified booking
5/5
No big crowds, such an amazing site
Claudia Gleiß- Rathmanner

Claudia

Jul 2025
Verified booking
5/5
Everything worked out great, Herculaneum and the National Museum in Naples are definitely worth a visit!
Juana Otero Torres

Juana

Jul 2025
Verified booking
4/5
Easy pick-up and well explained with the virtual guide.
Dujardin  jacques

Dujardin

Jul 2025
Verified booking
4/5
The frescoes and the various exhibitions!
Sylvia Betsch

Sylvia

Jun 2025
Verified booking
4/5
The booking went really well, there was no overpriced surcharge. It would have been nice if I had also received a map when I showed my ticket. I didn't see it anywhere myself, but another visitor had one. The excavation site is similar to Pompeii - only smaller and generally less grandiose. The construction and layout of the houses is similar. Easy to traverse in 3 hours. Even on your own, if you want to get a taste of the atmosphere and understand the display boards with explanations in English. If you want more information, you should book a guide.
Steven Russell

Steven

Jun 2025
Verified booking
5/5
Herculaneum was absolutely amazing! Our tickets said that an App based audio tour was included and that we should download it before arrival, but there was no link to it in the information provided. I found an App for Herculaneum for 1.99€ but didn't know if it was genuine. When we arrived at Herculaneum the guy at the ticket office said he didn't know anything about an App but we could pay 10€ for an Audio tour. This needs to be clearer on the tickets. Several other reviews on Headout mention the same issue.
GUIDO VERHOEK

Guido

Jun 2025
Verified booking
4/5
Very well preserved buildings and streets. The audio guide takes you back to Roman times. The skeletons at the bottom of the excavation are impressive.
ROMAGNOLI MARCO

Romagnoli

Jun 2025
Verified booking
5/5
Speed simple to understand and use
MARIA ISABEL CARRION MARTIN

Maria

Jun 2025
Verified booking
5/5
I really like this application ,very easy to get the tickets and very convenient.
Elena Rodriguez Barrachina

Elena

Jun 2025
Verified booking
3/5
The audio guide is not easy to follow
Brett Kelly

Brett

Oct 2025
Verified booking
1/5
An amazing site to see, especially after seeing Pompeii earlier in the day.
Jorge Fontane Marti

Jorge

Oct 2025
Verified booking
4/5
Claudia Gieß-Pfefferle

Claudia

Oct 2025
Verified booking
5/5
Andrew McDermott

Andrew

Oct 2025
Verified booking
5/5
CASADELLA Jean-Michel

Casadella

Oct 2025
Verified booking
4/5
Clément Poumarede

Clément

Sep 2025
Verified booking
4/5
Maria Elena Egusquiza

Maria

Sep 2025
Verified booking
4/5
giovanni antonio fantin

Giovanni

Sep 2025
Verified booking
5/5
Madalina Georgiana Roman

Madalina

Sep 2025
Verified booking
5/5
Ruth Conway

Ruth

Sep 2025
Verified booking
5/5
LUIS Maria

Luis

Sep 2025
Verified booking
4/5
Marta Vendrell Feliu

Marta

Sep 2025
Verified booking
4/5
WEYDERS Jeanne

Weyders

Sep 2025
Verified booking
4/5
Katrin Moser

Katrin

Sep 2025
Verified booking
4/5
Silke Margrit Liesbeth Wesseler

Silke

Sep 2025
Verified booking
4/5
Alain Farcis

Alain

Aug 2025
Verified booking
3/5
Martin Winner

Martin

Aug 2025
Verified booking
4/5
Ilse Marie Samson

Ilse

Aug 2025
Verified booking
5/5
M NATIVIDAD SANABRIA MURILLO

M

Aug 2025
Verified booking
4/5
Marcus Rembold

Marcus

Aug 2025
Verified booking
5/5
Diane Delplanque - Chivot

Diane

Jul 2025
Verified booking
5/5
Lozes nadine

Lozes

Jul 2025
Verified booking
5/5
Elizabeth Shaw

Elizabeth

Jul 2025
Verified booking
5/5
Kimberlie Yee-Jung

Kimberlie

Jul 2025
Verified booking
4/5
Mireille Fortin

Mireille

Jun 2025
Verified booking
5/5
Szász Krisztina

Szász

Jun 2025
Verified booking
4/5
Delaire alain

Delaire

Jun 2025
Verified booking
5/5
Ruurd Hartstra

Ruurd

Jun 2025
Verified booking
4/5
Mr. Paul Copp

Mr.

Jun 2025
Verified booking
4/5
MIRELLA PAOLETTI

Mirella

Jun 2025
Verified booking
4/5
justine vasse

Justine

Jun 2025
Verified booking
5/5
LORRAINE LOWRY

Lorraine

Jun 2025
Verified booking
5/5
Paulina Kozak-Mazur

Paulina

Jun 2025
Verified booking
5/5
Stephen Hepworth

Stephen

Jun 2025
Verified booking
5/5
Ramey Florence

Ramey

Jun 2025
Verified booking
3/5
Sylvie Rodriguez

Sylvie

Jun 2025
Verified booking
4/5
MARTIN MC GUINNESS

Martin

Jun 2025
Verified booking
4/5
Alexander Brydon

Alexander

Jun 2025
Verified booking
5/5
Anita Rose Canciullo

Anita

Jun 2025
Verified booking
5/5
Hubert Ermer

Hubert

Jun 2025
Verified booking
5/5
Martina Reiter

Martina

Jun 2025
Verified booking
4/5
Lutgart vermaerke

Lutgart

Jun 2025
Verified booking
5/5
Christopher Burn

Christopher

Jun 2025
Verified booking
3/5
The ticket provided access but when I booked it the information page indicated there was a audio guide to download but that was not an option with my ticket but that was not clear on the booking site.
Ivo Alberto Deiana

Ivo

Jun 2025
Verified booking
5/5
Beautiful experience kind and professional staff the tickets perfect bravo compliments excavations Herculaneum fantastic
Ron Kompeer

Ron

Jun 2025
Verified booking
5/5
Great place to visit with very good explanation of all the places. A lot of history is to see. And they are still working to renovate and maintain. The catering was very poor. No restaurant. That coud be better.
Silvia Noemi Olate

Silvia

Jun 2025
Verified booking
5/5
It is impressive to have been able to visit Ercolano, although it is small, it is better preserved than Pompeii and being able to enjoy a small courtyard at the end of the visit was very comforting!
diane duncan

Diane

Jun 2025
Verified booking
3/5
Not what I expected from an audio guide
Rachel Schuppers- Molanus

Rachel

Jun 2025
Verified booking
5/5
well arranged, quiet could walk right through, toilet and drink available
Juan Manuel Hevia Sánchez

Juan

Jun 2025
Verified booking
5/5
Roman ruins in a magnificent state of preservation. A must visit.
Mrs Angela M Latham

Mrs

Jun 2025
Verified booking
5/5
Well organised Helpful staff.l Quiet Easy to navigate Audio- Easy to use and informative
Ray Gosling

Ray

Jun 2025
Verified booking
4/5
Amazing site, however there are no normal trains stopping at the the station from the Sorrento line trains. We thus had to change trains. There was also no signs to the sire from the statio. Lastly there were only machine purchase food and drinks at the site.
Olaf Deistler

Olaf

Jun 2025
Verified booking
5/5
Great experience, Not overloaded with tourists
Robert  David Poynter

Robert

Jun 2025
Verified booking
4/5
No issues with entering the site. Very interesting visit. Not too busy so could spend time reading up on site info
Kate Mulligan

Kate

Jun 2025
Verified booking
5/5
Francesco was an awesome guide. He was enthusiastic about showing us what makes the site special and he was able to answer all of our questions. It was the best tour experience that we have ever had. Highly recommend!
Geertruida van de Sluis

Geertruida

Jun 2025
Verified booking
5/5
We love to see Di Ercolano. Was beautiful. more than beautiful. Great job all the work there. And tickets at headout is also great. we enjoy the fast entrance.
Potier Marjolaine

Potier

Jun 2025
Verified booking
5/5
Magnificent site. Quick and easy access
BERGEON Stéphane

Bergeon

May 2025
Verified booking
5/5
Nothing to complain about, we already had our tickets in PDF format on the laptop and we were straight home in a matter of minutes. It was great.
Guylaine Primeau

Guylaine

May 2025
Verified booking
4/5
Description of the site, but it was difficult to find the right place with the audioguide.
ROSA MARÍA ITURBE HERRERA

Rosa

May 2025
Verified booking
5/5
Tranquility in the ruins
Mark Lewis

Mark

May 2025
Verified booking
5/5
Brilliant day. Travelled via train from Sorrento. Staff at the site were very helpful and polite. Awesome location stayed all day wandering around. Highlight of our visit sp far. A definite must do lication
Heike Katharine Erna Ruth Haß

Heike

May 2025
Verified booking
5/5
It was easy to book and we didn't have to queue. Top! But why we had to enter the names for each of us (6 people) was not clear to me. The names were then no longer on the tickets either
Jane Ruby

Jane

May 2025
Verified booking
5/5
Very easy to book with Headout and the app worked well.
Guillermo Parisi

Guillermo

May 2025
Verified booking
4/5
The ruins themselves are very good. The audio guide is terrible, it does not match the description of what you hear with what you see, clearly the audio and the numbers of the references to see are poorly correlated. It also uses many specific architectural words that we who are not specialists do not understand.
Nelequet Jean

Nelequet

May 2025
Verified booking
5/5
The highlight of my visit was the ease of booking.
John Smith

John

May 2025
Verified booking
4/5
What I loved the most about this experience was the whole package
Richard clarkson

Richard

May 2025
Verified booking
5/5
Really enjoyed it all - much quieter than pompeii and more easy to see in our opinion. Great views from the ticket office area. Very easy ticketing experience online. Helpful staff at the venue. No queues on the day when we went so cannot comment on the skip the queue experience. Not absolutely clear direction where to get the paper tickets from or if this would have been possible with queues. Snack site was good views and comfortable seating though maybe a cafe would be nice? Audio was a bit confusing at times as not sure which entrance we were using sometimes. Shame that we couldn't see some rooms as they were roped off (due to off-season - lack of staff to man the buildings?) - but still a very good experience.
Jonathan PINK

Jonathan

May 2025
Verified booking
5/5
Easy to book, safe on the App and able to be saved as a screenshot. Open ticket for the whole day chosen so no pressure to get to venue at a specific time. Did get directed by staff direct to the entrance. Not sure there was much of a Queue but convenient. Amazing experience actually visiting Herculaneum. Not to be missed when visiting area. Direct local stopping train from Garibaldi rail station in Naples. Very cheap return ticket and regular service. From station straight down the road to entrance bit of a hill on the way back up. Definitely recommend at least 3/4 hrs to visit.
BONI MAURO

Boni

May 2025
Verified booking
4/5
Simple, straightforward application Also well known to operators at ticket counters
Martinez Brigitte

Martinez

May 2025
Verified booking
4/5
The highlight of my visit was a tour of the
Virginie Klein

Virginie

May 2025
Verified booking
5/5
Everything went very well. The aidioguide helps you get into the mood of the time and understand why Herculaneum is better preserved than Pompeii. The tour is fabulous. The queue cutter wasn't essential at the time we visited, which wasn't very high season... there weren't that many visitors, so it was even more realistic.
Pascale Rivet

Pascale

May 2025
Verified booking
3/5
Herculaneum...very nice surprise. But we had a lot of trouble finding the entrance to the site. Then everything went smoothly.
ian richards

Ian

May 2025
Verified booking
3/5
After ordering tickets, I recieved a notification to download my tickets, however there was not a option to print my vouchers, I had to complain to a 'robot', which solved nothing. I was eventually contacted by a real live person, who supplied information to me to print the tickets. This should have been an option at the point of download. I personally do not want tickets downloaded to a phone because ; 1. I am not very fluent with mobile technology and 2. The World, His Wife and their Children now ALL have phone with tickets on and so by default , that is the longest que to be in.
Colin Howard Campbell

Colin

May 2025
Verified booking
5/5
Easy to book and park close to the entrance, as there's free motorcycle parking. I was first person in the place at 0830. Staff were wonderful and helpful. Exhibition in the buildings were superbly kept and laid out. The town itself was super. And think the preservation is amazing.
Caroline Harlow

Caroline

May 2025
Verified booking
4/5
Skip the line meant we could go straight to the entrance of the site when we arrived. We had used the train. The site was fascinating and it was easy to move around and see everything we wanted to. There were some small private groups but they didn't impede those of us who wished to be independent visitors. Take change with you for the refreshment area.
Miguel Siles Molina

Miguel

May 2025
Verified booking
5/5
No queues, and perfect service
CHHUK MENG

Chhuk

May 2025
Verified booking
4/5
Nice visit. Nice site and not too crowded. Just a few groups of tourists blocking access to several villas...
June Anne Huskins

June

May 2025
Verified booking
5/5
Herculaneum is truly a magical place. To see how people lived and the beautiful mosaics and paintings was so amazing. We were impressed to see so many local school groups touring the site; what a fabulous educational experience for them.
Jane Castleman

Jane

May 2025
Verified booking
5/5
We loved our visit as it was not too crowded and we had plenty of opportunities to explore everything.
Stephen Grewcock

Stephen

May 2025
Verified booking
4/5
Very good. Would have loved to see the theatre. A shuttle bus direct from Vesuvious to Herculanium (the same as Pompei to Vesuvious) would be great but found the train OK. Xx
Catherine GIFFARD

Catherine

May 2025
Verified booking
5/5
The beauty of the site, the emotion of discovering these magnificent houses
Michel DARDET

Michel

May 2025
Verified booking
4/5
Well-organized welcome the site is magnificent
Elizabeth Singleton

Elizabeth

May 2025
Verified booking
5/5
Very easy to buy online and when we arrived at Herculaneum we went straight inside, so the whole experience was great.
Margaret Bolt

Margaret

May 2025
Verified booking
5/5
An incredible experience to walk the streets and experience the wonders of an ancient community. Stunning glimpses of the beautiful artwork and culture of the time. Absolutely amazing visiting Herculaneum.
María Eugenia Patricia Ponce Alcocer

María

May 2025
Verified booking
5/5
Very easy to make a reservation and we got in quickly. The place is spectacular, we toured it at our own pace. I highly recommend it.
Lauren Ashley Thibault

Lauren

May 2025
Verified booking
5/5
The skeletons were amazing. I loved touring around and exploring this super well preserved old village. Amazing experience I would recommend to all!
Caroline Walker

Caroline

May 2025
Verified booking
4/5
Really enjoyed Herculaneum, would recommend. Having digital tickets before we arrived certainly helped speed up entry. One downside was I was supposed to get discount as I had already booked previous tickets. The app said the discount would be added at checkout but it wasn't which was annoying.
R Keith Frazier

R

May 2025
Verified booking
4/5
All good. Digital tkt was easy and fast. Herculaneum has everything to do and see in small, accessible site, with good signage and walkways. Enjoyed the exhibit and videos.
Mario occhini

Mario

May 2025
Verified booking
5/5
I purchased tickets online skipping the queue,great experience
Susan J McBurnie

Susan

May 2025
Verified booking
4/5
Buying tickets was easy. Herculaneum is not a large or busy site but still interesting. No crowds.
John Hambidge

John

May 2025
Verified booking
4/5
The place is amazing The audio guide is helpful but slightly difficult to follow as the route has been changed meaning you do the numbers completely out of order
Sepchat isabelle

Sepchat

May 2025
Verified booking
5/5
A very complementary site to Pompeii. If I had to choose between the 2 sites, I'd go for this one.
Antonio Madrigal Sanchez

Antonio

May 2025
Verified booking
4/5
I received the tickets through the app and everything went well.
Alicia Yumen Chabbar Boudet

Alicia

May 2025
Verified booking
4/5
Fast and trouble-free entry, although no audioguide was included.
Annette Edwards

Annette

May 2025
Verified booking
4/5
When I arrived just before 9 am wasn't a queue so probably no need for scup the queue ticket
Wendy Ann Nichol

Wendy

May 2025
Verified booking
5/5
Herculaneum was a great site to visit as it was easier to get around and a lot smaller than Pompeii. A lot of wall paintings and mosaics were visible and it was very informative. I was worried about timings with our Headout tickets but it was fine you could enter anytime between 8.30 am and 3.30 pm. We didn't get there until about 11.00 and it was all good.
DAUNIS Florence

Daunis

May 2025
Verified booking
3/5
A beautiful site where we had a great time. On the other hand, there were a lot of school groups, so the queue-cutting ticket wasn't really useful.
GEORGIA BARMPARESSOU

Georgia

Apr 2025
Verified booking
5/5
Speedy process , scanning voucher is a true skip the line experience
Yvette Genn

Yvette

Apr 2025
Verified booking
4/5
I was very unhappy about single entry. you cannot go outside and come back in for any reason. otherwise audio guide was very good and the site if of course fascinating
Julia Riveros Avalos

Julia

Apr 2025
Verified booking
5/5
Excellent Very well preserved and easy accessibility and generosity to visit every corner of this wonderful city.
Corona Sandra

Corona

Apr 2025
Verified booking
5/5
I went to visit the excavations of Herculaneum during the Easter holidays, so very busy with tourists...having a skip-the-line ticket allowed me to save time and be able to enjoy this beautiful experience without the stress of the queue...
Helmuth Soelva

Helmuth

Apr 2025
Verified booking
5/5
The site is impressive, and with the audio guide I was able to dose the wealth of information myself. The information is good. However, a short general introduction on how to use the guide would be helpful (where to start, what order, where to find the numbers on the buildings).
john loynton

John

Apr 2025
Verified booking
5/5
Very efficient, certainly worth doing.
Ann clemenza

Ann

Apr 2025
Verified booking
4/5
Visiting was easy once I arrived. There was clear direction as to which line to go into. The site was awesome and easy to navigate.
Jeanetta Novakova

Jeanetta

Apr 2025
Verified booking
5/5
Very fast passage. I recommend to everyone
isabelle ingold

Isabelle

Apr 2025
Verified booking
5/5
More tranquil than Pompeii. We loved the garden where you can take a break on a deckchair under the pomegranate trees. It's so simple, but so good!
Ana Vragovic

Ana

Apr 2025
Verified booking
5/5
It was very easy and fast to enter and staff at Herculaneum was very helpful - lockers were too small for our suitcases but they stored them in the back room(they were marked with numbers). The site is interesting, it took us couple of hours to explore, and the cats are friendly,too!
Nigel Pierce

Nigel

Apr 2025
Verified booking
5/5
Tickets were great. The audio tour with the 360 angle virtual reality tour was an absolute must to bring to life the experience. Every bit as spectacular as Pompeii.
Alison Morris

Alison

Apr 2025
Verified booking
5/5
Herculaneum was a very impressive site, so glad we imcluded it in our trip
Ivonne ellerkamp

Ivonne

Apr 2025
Verified booking
5/5
Beautiful surviving remnants of the town. Tickets went quickly
Eileen Robertson

Eileen

Apr 2025
Verified booking
5/5
Having visited Pompeii a few days before we decided to do without a guide this time and just explore Herculaneum ourselves. It was so much more peaceful than Pompeii and the completeness of the buildings is amazing. You can really see what a beautiful place it would have been to live. We really enjoyed our visit here. Prebooking the ticket meant we just strolled straight in, which was great.
Brian Lloyd

Brian

Apr 2025
Verified booking
5/5
Always wanted the see Herculaneum and not having to queue for tickets at the gate made entry a dream, just scrolled through the 5 tickets on the Headout app to let us in smoothly
Terence Henry Godden

Terence

Apr 2025
Verified booking
5/5
Easy to navigate and book tickets to Herculaneum. Conformation email within seconds swiftly followed by email containing tickets. Downloaded the Headout app and tickets are available there offline for ease of use. Arrived at the attraction with the skip the line tickets and were in the attraction within seconds.
Ulrike Boenisch

Ulrike

Apr 2025
Verified booking
4/5
The staff was very professiinel and responset quickly to questions. Our Guide spoke very good English with very little accent. Her explanations where interesstung and easy to follow. We Had a good 2 hrs well spend.
James Bryant

James

Apr 2025
Verified booking
3/5
Ticketing and access to Herculaneum was trouble free but the audio tour purchased alongside one ticket was not usable. The audio tour map and layout did not match any of he numerous signs and numbers posted on exhibits. The audio tour map was not laid out in any sensible walking order. Ended up giving up using it. Waste of time that could easily be fixed by matching the guide map to the numbers of the buildings.
Cheryl Renton

Cheryl

Apr 2025
Verified booking
5/5
These tickets were a dream. I bought them online the night before, the tickets allowed us to enter Herculaneum at any point during the day. We arrived around 11.30am and we were straight through, no queues or waiting. I loved Herculaneum, it's so well preserved and is much smaller than Pompeii so is not as overwhelming. It is at the bottom of a hill so please be aware if you need to get back to the train station for a set time, it's quite a walk!
Kathrin Herold

Kathrin

Apr 2025
Verified booking
5/5
It was an incredibly beautiful day. Admission was uncomplicated and quick. There are several toilets and the small museum is great.
Creezy HENRIOT

Creezy

Apr 2025
Verified booking
5/5
Friendly staff, straightforward procedures for collecting the audi guide
ADAM RADZIKOWSKI

Adam

Apr 2025
Verified booking
4/5
Herculaneum is a place that makes an impression and stimulates the imagination. Not so long ago, all these buildings were located several meters underground. Today, they allow us to see with our own eyes what this ancient city really looked like. Most of the buildings presented here have been preserved in such good condition that walking the streets of Herculaneum, you can feel like you are in a real city where life still goes on. I will remember my time spent in Herculaneum for a very long time. Buying tickets via Headout allowed direct entry to the archaeological park.
COLLE  YVES

Colle

Apr 2025
Verified booking
4/5
That's great. This allows direct entry without going through the ticket office.
Chatelier Frédéric

Chatelier

Apr 2025
Verified booking
5/5
Superb visit. The Herculum site is very different from Pompeii. Much smaller, but you can get inside almost any house. Taking the audioguide is a real plus, I recommend it. We spent just under 3 hours seeing all the houses.
Alexander Wagner

Alexander

Apr 2025
Verified booking
5/5
The best sightseeing with phenomenal insights into the life of the ancient Romans. Hidden under several meters of volcanic ash and lava, Hercaluneum was excavated. It was even closer to the volcanic eruption that engulfed Pompeii. Here you are allowed closer to the excavation and the site is not very extensive. Nevertheless, the frescoes and mosaics are more beautiful than in Pompeii. Nevertheless, a visit to Pompeii is also very interesting. The cost is around 14 euros for adults.
Anne van den Dries

Anne

Apr 2025
Verified booking
5/5
Very personal and a good guide. Good english knowledge
Ashley Brown

Ashley

Mar 2025
Verified booking
5/5
Ticketing experience was easy! I loved walking through all the ruins and seeing the artwork. The gardens are beautiful and redeem the place after such hardship.
Jörg Josef Pottkämper

Jörg

Mar 2025
Verified booking
5/5
gesamter archäologischer Bereich
patricia m vaughan

Patricia

Mar 2025
Verified booking
5/5
The ticketing experience was excellent. Herculaneum was a nice break from the crowds at other sites. A peaceful, sunny day.
Carolina Luciana Tosi

Carolina

Mar 2025
Verified booking
5/5
The park of Ercolano is beautiful, smaller than Pompeii but better preserved. I recommend it without a doubt. It was very convenient to get the tickets through this way. Everything was great!
Katja Hilpert-Smith

Katja

Mar 2025
Verified booking
5/5
The whole experience was great , without any problems 👌
Dr.Gudrun Kropiunik

Dr.gudrun

Mar 2025
Verified booking
5/5
The entrance to Herculaneum with the online booking worked great Thank you
Claire Farley

Claire

Mar 2025
Verified booking
5/5
It wasn't crowded. We could amble through and explore all Herculaneum had to offer.
Albert Guillermo i Eudaldo

Albert

Mar 2025
Verified booking
5/5
Nice place to visit. Easy access.
Deborah Hartley

Deborah

Mar 2025
Verified booking
5/5
Town was very interesting and you could imagine how life was so long ago.
Jacqueline W Dasen

Jacqueline

Mar 2025
Verified booking
5/5
Entering the ruins with the on-line purchased tickets was quick, easy, and smooth. Ruins were awesome, as they were on our first visit in 2017.
RABOISSON DENIS

Raboisson

Feb 2025
Verified booking
5/5
Easy access and an extraordinary site
Sian Frugtniet

Sian

Feb 2025
Verified booking
5/5
Great insight before visiting Pompeii. Do both!
Thijs Oldenburger

Thijs

Feb 2025
Verified booking
5/5
If you guys want a short review about this masterpiece: AMAZINGGGGGG!
Mónica Espadas Fernández

Mónica

Feb 2025
Verified booking
5/5
Beautiful experience. We visited from Spain. We liked it better than the visit to Pompeii. The excavation staff was very friendly. It is very well restored. In some houses the conservation is so good that you can be transported to ancient Rome and imagine yourself living there. I give a 10/10 to this excursion.
José Carlos Pesce

José

Jan 2025
Verified booking
5/5
The museum of the ruins of Herculaneum is dazzling.
Hendry Putra Ifan

Hendry

Jan 2025
Verified booking
5/5
Easy to use—just scan the e-ticket to enter; no need to exchange it for a physical ticket.
Philippa Brotchie

Philippa

Jan 2025
Verified booking
5/5
Herculaneum was an amazing place really brought to life by the audio tour. Best of all there were few tourists due to the time of year. The available exhibits were fascinating and provided an excellent insight to the lives of the people at the time of the devastating eruption. It was also most interesting to learn about the different archaeological techniques used in recovering this ancient site.
Giuseppe Cincotta

Giuseppe

Jan 2025
Verified booking
5/5
Lovely place. Well-kept archaeological site. Well worth a visit.
SANDRA LENISA CAVALCANTI VASCONCELLOS

Sandra

Jan 2025
Verified booking
5/5
Easy access and no complications. Herculaneum is magic!
Melissa Rakuscek

Melissa

Jan 2025
Verified booking
5/5
Herculaneum was an amazing experience and the audio guide was well worth it. More preserved than Pompeii. Highly recommend this activity for those interested in history.
Mohini Devi Soman

Mohini

Jan 2025
Verified booking
4/5
It was so easy booking tickets for Herculaneum on Headout! The site itself is well restored giving an interesting insight into life prior to the eruption! It was heartbreaking going down to the previous shoreline and seeing the skeletons of those who were waiting to be rescued! Loved the paintings which are still visible all these years later! The only downside is that it is at least 20 min walk from the station. We struggled to find a bus or taxi to take us to the site.
Chelsea Graham

Chelsea

Dec 2024
Verified booking
4/5
Fellow travelers- for Pompeii they do not send you your tickets, you have to go exchange your voucher for a ticket which took an additional 20 mins because I had to wait in line with those buying tickets. Honestly felt like I could have bought tickets there instead of through a 3rd party. I am sure there are times of the year when tickets sell out but something to consider. Herculaneum tickets were sent directly to me, and there was no line. I had an 8:30am entry and showed up at 2pm and they let me in no problem. I recommend going to Pompeii first because it is more popular.
Gouverneur Marc

Gouverneur

Dec 2024
Verified booking
5/5
Nice experience, more interesting than Pompei building conservation levels
Gouverneur Marc

Gouverneur

Dec 2024
Verified booking
5/5
Nice, unhindered visit, but a ticket cut out for the girl doesn't mean you get in any quicker, as you have to go and do the girl to get a ticket!
Shaun evans

Shaun

Dec 2024
Verified booking
5/5
Really simple to book amd was a really good experience
Gordon Thomas

Gordon

Jun 2025
Verified booking
4/5
WENDY DOBSON

Wendy

Jun 2025
Verified booking
5/5
Karin Elisabeth Blavo

Karin

Jun 2025
Verified booking
5/5
Franciscus Vleij

Franciscus

Jun 2025
Verified booking
3/5
Saskia Wiechert

Saskia

Jun 2025
Verified booking
4/5
Beverley Hyde

Beverley

Jun 2025
Verified booking
4/5
John Rothwell

John

Jun 2025
Verified booking
4/5
Thierry  Cyril

Thierry

Jun 2025
Verified booking
5/5
Paulo Jorge Ribeiro Chaves

Paulo

Jun 2025
Verified booking
5/5
Michael Minnett

Michael

Jun 2025
Verified booking
5/5
Penelope Murphy

Penelope

Jun 2025
Verified booking
5/5
Donelian Jean-Luc

Donelian

Jun 2025
Verified booking
5/5
MICHEL MARS

Michel

Jun 2025
Verified booking
5/5
Raymond  Di Francesco

Raymond

Jun 2025
Verified booking
4/5
Leslie Rinaldi

Leslie

Jun 2025
Verified booking
4/5
Anna María Torres Borras

Anna

Jun 2025
Verified booking
4/5
Laura J Farmer

Laura

Jun 2025
Verified booking
5/5
Anton Hamm

Anton

Jun 2025
Verified booking
4/5
Maximilian Hintermayr

Maximilian

Jun 2025
Verified booking
5/5
Garnier Jérôme

Garnier

May 2025
Verified booking
4/5
Ian Punton

Ian

May 2025
Verified booking
5/5
Bruno Bugani

Bruno

May 2025
Verified booking
5/5
Phillip Paine

Phillip

May 2025
Verified booking
4/5
Pop Dănuț  Nelu

Pop

May 2025
Verified booking
4/5
MARIA ASUNCIÓN

Maria

May 2025
Verified booking
5/5
MARIA ASUNCIÓN

Maria

May 2025
Verified booking
5/5
Paul Lane

Paul

May 2025
Verified booking
5/5
Le roux

Le

May 2025
Verified booking
5/5
Taryna Jane Pigott

Taryna

May 2025
Verified booking
5/5
James Paul Bullough

James

May 2025
Verified booking
4/5
Kristin Smith

Kristin

May 2025
Verified booking
5/5
Janet M Morgan

Janet

May 2025
Verified booking
5/5
Marie-France Tischhauser Clavien

Marie-france

May 2025
Verified booking
5/5
Christopher Aston

Christopher

May 2025
Verified booking
4/5
Elizabeth Hitchcock

Elizabeth

May 2025
Verified booking
5/5
Patricia MOYNE-TARDY

Patricia

May 2025
Verified booking
5/5
Laura Di Caprio

Laura

May 2025
Verified booking
4/5
Buzoianu Octavian

Buzoianu

May 2025
Verified booking
5/5
MENA CORREA

Mena

May 2025
Verified booking
4/5
Klaus Konrad Dürr

Klaus

May 2025
Verified booking
5/5
Bouquet wendy

Bouquet

May 2025
Verified booking
5/5
Richard Shorthouse

Richard

May 2025
Verified booking
4/5
Anne Mackay

Anne

May 2025
Verified booking
4/5
Craig D Mancuso

Craig

May 2025
Verified booking
5/5
Rhodora Gay Alcantara

Rhodora

May 2025
Verified booking
3/5
Petr Wagner

Petr

May 2025
Verified booking
5/5
Desiree Vink

Desiree

May 2025
Verified booking
3/5
Emilio Cristobal Serra Martinez

Emilio

May 2025
Verified booking
4/5
Mark Blacknell

Mark

May 2025
Verified booking
5/5
Josette Boudreau

Josette

May 2025
Verified booking
5/5
Aleksandar Lekic

Aleksandar

May 2025
Verified booking
3/5
Joske Dekkers

Joske

May 2025
Verified booking
4/5
FREDERIC PRALONG

Frederic

May 2025
Verified booking
4/5
Viktoria Krenn

Viktoria

May 2025
Verified booking
5/5
Tanja Watson

Tanja

May 2025
Verified booking
1/5
Actual venue was amazing and worth a detour, but the audio ticket was a joke
ADRIAN NICHOLAS ADAMS

Adrian

May 2025
Verified booking
5/5
Keith Stonebridge

Keith

May 2025
Verified booking
4/5
Eric Davonneau

Eric

May 2025
Verified booking
5/5
Nicole medina

Nicole

May 2025
Verified booking
4/5
Beata Klukowska

Beata

May 2025
Verified booking
5/5
Michael North

Michael

May 2025
Verified booking
5/5
Lynn Kidd

Lynn

May 2025
Verified booking
5/5
Alison Huntley

Alison

May 2025
Verified booking
5/5
Priori Marzia

Priori

May 2025
Verified booking
4/5
Sellier Nicolas

Sellier

May 2025
Verified booking
5/5
Szenténé Balla Eszter

Szenténé

May 2025
Verified booking
5/5
Kenneth Gilkison

Kenneth

May 2025
Verified booking
5/5
William Cornelius

William

May 2025
Verified booking
4/5
Jill Shute

Jill

May 2025
Verified booking
5/5
Jordi Font

Jordi

May 2025
Verified booking
4/5
Maurizio Manfellotto

Maurizio

May 2025
Verified booking
4/5
Catalin Ghipse

Catalin

May 2025
Verified booking
5/5
Jane King

Jane

May 2025
Verified booking
4/5
Gloria Pisanu

Gloria

May 2025
Verified booking
2/5
Pompeii is huge and also difficult to understand without an explanation. In itself, however, the site is stunning.
CLAUDE ASFAR

Claude

May 2025
Verified booking
1/5
Pawel Gepner

Pawel

May 2025
Verified booking
4/5
Marc Fahrenholz

Marc

May 2025
Verified booking
5/5
Jürgen Sachs

Jürgen

May 2025
Verified booking
5/5
RAFFENEL ep FAVREAU Marie-Dominique

Raffenel

May 2025
Verified booking
4/5
Li Lian Tjen

Li

May 2025
Verified booking
4/5
Alan Lawford

Alan

May 2025
Verified booking
4/5
Fiona Ann Eldredd

Fiona

May 2025
Verified booking
5/5
lucile Petitjean

Lucile

May 2025
Verified booking
5/5
Françoise Palou perez

Françoise

May 2025
Verified booking
5/5
Mazza Maria Luisa

Mazza

May 2025
Verified booking
4/5
Gosse François

Gosse

Apr 2025
Verified booking
5/5
M.C. Udo van de Griend

M.c.

Apr 2025
Verified booking
4/5
Jesús Ballester Huertas

Jesús

Apr 2025
Verified booking
3/5
Marita Haugh

Marita

Apr 2025
Verified booking
5/5
Attilio Bernini

Attilio

Apr 2025
Verified booking
5/5
CLUZEL Jean-Paul

Cluzel

Apr 2025
Verified booking
4/5
Cynthia Jongen

Cynthia

Apr 2025
Verified booking
5/5
Dr. Ströhm Wilfried

Dr.

Apr 2025
Verified booking
3/5
Carole Tapper

Carole

Apr 2025
Verified booking
5/5
Gary Salmon

Gary

Apr 2025
Verified booking
5/5
Carol Coley

Carol

Apr 2025
Verified booking
5/5
Anna Conti

Anna

Apr 2025
Verified booking
1/5
Rene Gagnon

Rene

Apr 2025
Verified booking
5/5
Gauland Nikoletta

Gauland

Apr 2025
Verified booking
4/5
Jesper Cassøe

Jesper

Apr 2025
Verified booking
1/5
BARBARA Ghirlanda

Barbara

Apr 2025
Verified booking
4/5
Lacraz Rachel

Lacraz

Apr 2025
Verified booking
5/5
Stephen Cropper

Stephen

Apr 2025
Verified booking
4/5
Salvatore Anthony Toscano

Salvatore

Apr 2025
Verified booking
5/5
Antonella Martorano

Antonella

Apr 2025
Verified booking
4/5
DIERAERT -DUPRE Beatrice

Dieraert

Apr 2025
Verified booking
5/5
Margareta Goerlinger

Margareta

Apr 2025
Verified booking
5/5
Patrick Kavcic

Patrick

Apr 2025
Verified booking
4/5
Lescombe Marjorie

Lescombe

Apr 2025
Verified booking
5/5
James Gillett

James

Apr 2025
Verified booking
5/5
Douglas James Spurr

Douglas

Apr 2025
Verified booking
5/5
ANTONIA GERENA DÍA

Antonia

Apr 2025
Verified booking
5/5
Gerard Keraval

Gerard

Apr 2025
Verified booking
4/5
JEAN YVES POIRIER

Jean

Apr 2025
Verified booking
4/5
Alexandre Jouve

Alexandre

Apr 2025
Verified booking
2/5
jaime rodriguez marti

Jaime

Apr 2025
Verified booking
4/5
Berit Christiansen

Berit

Apr 2025
Verified booking
4/5
LEFÈVRE Cécile

Lefèvre

Apr 2025
Verified booking
4/5
Dirk Gysen

Dirk

Apr 2025
Verified booking
5/5
Jan Dombrecht

Jan

Apr 2025
Verified booking
4/5
Jane elie

Jane

Apr 2025
Verified booking
4/5
Binder Yolande

Binder

Apr 2025
Verified booking
4/5
PAYSANT STEPHANE

Paysant

Apr 2025
Verified booking
5/5
Liam Paul

Liam

Apr 2025
Verified booking
2/5
Alan Thomas

Alan

Apr 2025
Verified booking
5/5
Matthew Patry

Matthew

Apr 2025
Verified booking
4/5
Clare Biss

Clare

Apr 2025
Verified booking
4/5
Chatelier Frédéric

Chatelier

Apr 2025
Verified booking
4/5
Mahieu Martine

Mahieu

Apr 2025
Verified booking
4/5
Conxita Tarruell Llonch

Conxita

Apr 2025
Verified booking
5/5
Sarah Baker

Sarah

Apr 2025
Verified booking
3/5
Carvalho dos Santos Anne Charlotte

Carvalho

Apr 2025
Verified booking
4/5
Marie Christine HUBAUD

Marie

Apr 2025
Verified booking
2/5
Pedro Miguel da Cruz Marrafeiro

Pedro

Apr 2025
Verified booking
1/5
Andrew Harper

Andrew

Apr 2025
Verified booking
3/5
Sylwia Pełtak

Sylwia

Apr 2025
Verified booking
5/5
Alan Owen

Alan

Apr 2025
Verified booking
2/5
Kris Meerschaert

Kris

Apr 2025
Verified booking
5/5
Soizick Tribovillard

Soizick

Apr 2025
Verified booking
5/5
Santais Nathalie

Santais

Apr 2025
Verified booking
5/5
Massoni corinne

Massoni

Apr 2025
Verified booking
4/5
Ángeles Masferrer corominas

áNgeles

Apr 2025
Verified booking
4/5
Heather Mary Stewart

Heather

Apr 2025
Verified booking
5/5
Elena Santonja Garriga

Elena

Apr 2025
Verified booking
5/5
Maciej Gad

Maciej

Apr 2025
Verified booking
5/5
Milton T. Pierce

Milton

Mar 2025
Verified booking
5/5
biffoli riccardo

Biffoli

Mar 2025
Verified booking
3/5
daniel vandezande

Daniel

Mar 2025
Verified booking
4/5
Jaromír Vlášek

Jaromír

Mar 2025
Verified booking
4/5
Andrzej Kadłuczka

Andrzej

Mar 2025
Verified booking
3/5
Donald Bradford

Donald

Mar 2025
Verified booking
4/5
Marian Grzegorz Michalski

Marian

Mar 2025
Verified booking
5/5
Sara Regidor Serrano

Sara

Mar 2025
Verified booking
5/5
Graham Reffin

Graham

Mar 2025
Verified booking
5/5
Anna María Granados Trabalón

Anna

Mar 2025
Verified booking
5/5
Rodney George Playford

Rodney

Mar 2025
Verified booking
5/5
Robert Davies

Robert

Mar 2025
Verified booking
5/5
Jörg Schulz

Jörg

Mar 2025
Verified booking
4/5
Cynthia Sanoy

Cynthia

Mar 2025
Verified booking
4/5
Katy Schenk

Katy

Mar 2025
Verified booking
5/5
HELENE LEROUX

Helene

Mar 2025
Verified booking
5/5
Debora Nuti

Debora

Mar 2025
Verified booking
5/5
Didi Dimova Mihova

Didi

Mar 2025
Verified booking
5/5
Fiona Jarvis

Fiona

Feb 2025
Verified booking
5/5
Marilucia Manfredini

Marilucia

Feb 2025
Verified booking
4/5
Catherine HUBAC-DELPLACE

Catherine

Feb 2025
Verified booking
3/5
Kirsten Lyck Wöllner

Kirsten

Feb 2025
Verified booking
4/5
SCARIONI  Rossella

Scarioni

Feb 2025
Verified booking
4/5
Iria Lorenzo Vila

Iria

Feb 2025
Verified booking
3/5
Mercedes López

Mercedes

Jan 2025
Verified booking
5/5
Prelli Bozzo Barbara

Prelli

Jan 2025
Verified booking
3/5
Pierpaolo Perugini

Pierpaolo

Jan 2025
Verified booking
3/5
Anca Victoria Lespuc

Anca

Jan 2025
Verified booking
5/5
BONIN Romane

Bonin

Jan 2025
Verified booking
4/5
Mark L Bendeck

Mark

Jan 2025
Verified booking
1/5
The venue appeared to be closed and we could not find parking anywhere near Herculleum
Christophe Finot

Christophe

Jan 2025
Verified booking
5/5
Klaus Hartig

Klaus

Jan 2025
Verified booking
5/5
Stephen Peter Davies

Stephen

Jan 2025
Verified booking
4/5
Vittorio felice baio

Vittorio

Jan 2025
Verified booking
4/5
Jordi Aulet Corney

Jordi

Jan 2025
Verified booking
4/5
Stephen Peter Davies

Stephen

Jan 2025
Verified booking
5/5
Patrick Bellardini

Patrick

Jan 2025
Verified booking
5/5
Ghazaryan Nazeli

Ghazaryan

Jan 2025
Verified booking
4/5
Michael Ainslie

Michael

Jan 2025
Verified booking
4/5
Milanaccio Roberto

Milanaccio

Jan 2025
Verified booking
5/5
Marie-Claude Bertschy

Marie-claude

Jan 2025
Verified booking
4/5
Ettore Oliva

Ettore

Jan 2025
Verified booking
4/5
Krzysztof Wiszniewski

Krzysztof

Jan 2025
Verified booking
4/5
LAURA LARIOS BOQUE

Laura

Jan 2025
Verified booking
5/5
Cristina Giusti

Cristina

Jan 2025
Verified booking
4/5
Fabrizio Starace

Fabrizio

Jan 2025
Verified booking
4/5
Daniela Franchin

Daniela

Dec 2024
Verified booking
4/5
Massimiliano Debenedetti

Massimiliano

Dec 2024
Verified booking
4/5
Rafael García

Rafael

Dec 2024
Verified booking
5/5
Jeffrey Brundage

Jeffrey

Dec 2024
Verified booking
5/5
Becce Antonella

Becce

Dec 2024
Verified booking
3/5
Thierry Buissette

Thierry

Dec 2024
Verified booking
3/5
Timothy DEAN

Timothy

Dec 2024
Verified booking
5/5
Lelani le Roux

Lelani

Dec 2024
Verified booking
5/5
Thomas Bertrand

Thomas

Dec 2024
Verified booking
5/5
Mercedes Luque camino

Mercedes

Dec 2024
Verified booking
4/5
David Harvey

David

Jul 2025
Verified booking
1/5
The QR codes were not accepted and it was very difficult to find the pdf/print version of the tickets. I won't be using this app again.
David Harvey

David

Jul 2025
Verified booking
1/5
The QR codes were not accepted and it was very difficult to find the pdf/print version of the tickets. I won't be using this app again.
Adrian Phillips

Adrian

Jul 2025
Verified booking
1/5
I did not like the experience. I wanted to change my tickets to Thursday but was unable To do so. I will not be using Headout to book anything in the future. I had to purchase further tickets at the venue.
Noelle Glickert

Noelle

Jul 2025
Verified booking
1/5
It was hit of course but not a single place for water. One spigot and the water was hot! Couldn't drink it. Got yelled at by the workers for sitting on an edge, yet everyone was sitting places so who knew what was ok and what wasn't.??? Have more benches then. And provide a way to get water. Also the audio guide workers and ticket taker were so unfriendly. I expected a little more professional courtesy.
Mark Brabazon

Mark

Jul 2025
Verified booking
2/5
Herculaneum is an amazing place. Really fascinating so well preserved and hugely accessible. Fascinating insight into a time and culture uniquely preserved by the disastrous. .There was no queue (end of June) so paying for skip the line tickets seemed unnecessary. The audio guide does not always flow with the walk rather it is a series of numberered talks on different houses etc that you press . While the content was excellent It's quite confusing and at times references things that we couldn't see or directions were unclear. This was very frustrating. All staff on site were very helpful.
Rachel Kelly

Rachel

May 2025
Verified booking
1/5
Couldn't enter the experience, ticket said access until 7:30pm, I showed up at 5:30pm and was denied access to the venue. Requesting a refund due to poor experience.
Davister Guy

Davister

May 2025
Verified booking
1/5
Having bought the wrong day, I had to repurchase my tickets because the site is not the official one. And handout refuses to refund me even though I sent them proof of redemption, so don't go through this site! Otherwise, the visit is really worth it
Mark Starr

Mark

May 2025
Verified booking
2/5
Arrived at Ercolano Scavi station and zero signage to Herculaneum. Had to rely on man outside local restaurant for directions. Shocked that I had to leave my credit card in the custody of your staff in order to have an audio guide. This goes against all security advice of credit card companies. Same applies to leaving a passport etc. Should be able to leave a refundable deposit (if really needed) like other museums. Not impressed that I paid more online than if I bought the 2 audio guides on the day 20€ v 16€. Disappointed there was no nice cafe to enjoy a drink and something to eat overlooking the Herculaneum site. Some vending machines with a few tables is poor. English version of the audio commentary was delivered in a dull voice and some of it needed expert knowledge to know where or what he was talking about. This could be done with a bit more enthusiasm and be more interesting, it is after all a fantastic place to visit. Signage to access the relevant commentary was a bit hit and miss. For example some places stated a name but no commentary number and others had 4 or 5 names and numbers on one post which was confusing. Despite all of this, I enjoyed seeing the site as it has been a lifelong ambition to do so. Well done to everyone who has contributed to its excavation.
mary christine costantno

Mary

May 2025
Verified booking
1/5
We purchased tickets for April 21 2025. This is the day after Easter. We were unaware that this is considered a holiday in Italy. Parts of Herculaeum were free that day so no ticket was needed but the museum was closed on this day. We could have seen the ruins for free that day with no ticket needed to be purchased by us. However with the museum closed we lacked a great deal of the understanding of what we could see there. There were six of us in our group. I feel we all deserve a refund of our purchase. Please contact me.
Kong Kritayakirana

Kong

May 2025
Verified booking
1/5
Subject: Request for Refund – Duplicate Booking for Herculaneum Visit on 23 April 2025 Dear Headout Customer Support Team, I am writing to request a refund for a duplicate booking made for our visit to Herculaneum on 23 April 2025, due to an issue with our debit card payment gateway. The two booking IDs are: 24544248 24544455 We only used the tickets from one of these bookings, and the other set of tickets remained completely unused. We kindly request a refund for the unused booking. The duplication was unintentional and resulted from a technical issue during payment. Please let me know if you require any additional information or documentation to process this request. Thank you very much for your assistance. Best regards, Kong Kritayakirana kongkrit@gmail.com
Kurt De Marco

Kurt

Apr 2025
Verified booking
2/5
The main entrance was closed. You couldn't keep to the planned order of the tour and it was difficult to find your way around.
JPAM de Bont

Jpam

Apr 2025
Verified booking
1/5
We were already inside and then it turned out that we should have redeemed the tickets outside the park for the smart audio tour. Since there was also a free "tour" inside, we just did that one. So in the end we didn't use the smart audio tour. Too bad about the amount, but not a big disaster.
marina bettaglio

Marina

Mar 2025
Verified booking
2/5
Audioguide sequence difficult to reconcile with the tour, few sites had audioguide name and number on the outside, often what audioguide described did not match what was visible
Warwick Gordon John Farrell

Warwick

Jan 2025
Verified booking
1/5
Our experience was terrible. We came from Pompei at lunch time and travelled on the all stations train we were told to catch by a train assistant which didnt stop at ercolano scavi. We had to ride all the way back to naples and then return on another train. We arrived at 3:40 and could not get in even though it didnt close until 5pm. Disgraceful to come all this way to Italy and pay for tickets prior and not even be able to get in. VERY disappointed. Trains are useless and the whole area looked like a slum with grabage and graffiti everywhere.
James Storm

James

Dec 2024
Verified booking
5/5
Martin Schatzmann

Martin

Dec 2024
Verified booking
5/5
It is impressive to see in person how deep the city was buried and how far from the sea. That the skeletons were found on the jetties is very impressive. Finding the works of art that decorated the houses, frescoes, mosaics ... statues is a marvel.
David Francisco Perez Padura

David

Dec 2024
Verified booking
4/5
claude Lentschener

Claude

Dec 2024
Verified booking
4/5
LAURA SEGARRA CHAVARRIA

Laura

Dec 2024
Verified booking
3/5
Sharon Ball

Sharon

Dec 2024
Verified booking
5/5
Caitlin Underwood

Caitlin

Nov 2024
Verified booking
5/5
Eduardo Azofra Agustín

Eduardo

Nov 2024
Verified booking
4/5
BORJA ORTEGA REDONDO

Borja

Nov 2024
Verified booking
5/5
David Harriman

David

Nov 2024
Verified booking
4/5
Anona Wynn Buxton

Anona

Nov 2024
Verified booking
4/5
MELANIE MARGOLIS

Melanie

Nov 2024
Verified booking
5/5
Rebecca Draper

Rebecca

Nov 2024
Verified booking
4/5
Víctor José Pomares Ramón

Víctor

Nov 2024
Verified booking
5/5
Livia Gatti

Livia

Nov 2024
Verified booking
5/5
ENRIQUE JESU SANZ CORDOBA

Enrique

Nov 2024
Verified booking
3/5
Russo Mario

Russo

Nov 2024
Verified booking
5/5
Shana Nys Dambrot

Shana

Nov 2024
Verified booking
5/5
Brittaney Courchesne

Brittaney

Nov 2024
Verified booking
5/5
Easy to navigate and the ruins were amazing
Miguel Rodrigo Valverde Urrea

Miguel

Nov 2024
Verified booking
5/5
Elisabet Duque del Pozo

Elisabet

Nov 2024
Verified booking
5/5
It was extraordinary, the guide was very kind, he explained it very well with anecdotes and jokes, punctuality, excellent tour. We could not enter the part of the amphitheater because that day there was dinner of the G20 leaders.
Gordon Murray

Gordon

Nov 2024
Verified booking
4/5
Mrs Fionnuala Faulds

Mrs

Nov 2024
Verified booking
5/5
MARIA SANZ SAUCO

Maria

Nov 2024
Verified booking
5/5
Pascale gros

Pascale

Nov 2024
Verified booking
5/5
Well, what I expect from a visit is that no one's there!!! and that I'm all alone!!! no kids, no old people!!! and that was practically the case, so it was cool.
Tessa Fielding

Tessa

Nov 2024
Verified booking
5/5
Travelling out of season is a real plus as crowds were less and able to enjoy the experience must more.
ANTONIO BENITEZ FERNANDEZ DE PIÑAR

Antonio

Nov 2024
Verified booking
5/5
Gareth Buckland

Gareth

Nov 2024
Verified booking
4/5
Well organised and apart from a very unhelpful gate person, the experience was very good.
Mr. John Ahern

Mr.

Nov 2024
Verified booking
4/5
LAWRENCE KESSLER

Lawrence

Nov 2024
Verified booking
5/5
Michel Marée

Michel

Nov 2024
Verified booking
5/5
Stavar Ionut

Stavar

Nov 2024
Verified booking
5/5
Merlin tristan

Merlin

Nov 2024
Verified booking
5/5
William T Dunbar

William

Nov 2024
Verified booking
4/5
Luz Märkle

Luz

Nov 2024
Verified booking
5/5
Francesca Manco

Francesca

Nov 2024
Verified booking
5/5
We arrived at the excavations by car and everything was very smooth starting from the parking lot. We did not wait either to get The audio guide or to enter. Very pleasant experience and really interesting excavations. Highly recommended
Caroline johnson

Caroline

Nov 2024
Verified booking
4/5
Paweł Bartosiewicz

Paweł

Nov 2024
Verified booking
5/5
Tamara Rojas Estrella

Tamara

Nov 2024
Verified booking
4/5
CHRISTOPHER BROOKE

Christopher

Nov 2024
Verified booking
4/5
Delobel Caroline

Delobel

Nov 2024
Verified booking
5/5
John Trowell

John

Nov 2024
Verified booking
4/5
Victor Carrillo Marchal

Victor

Nov 2024
Verified booking
5/5
Mansutti Marina

Mansutti

Nov 2024
Verified booking
4/5
Tracy Heinjus

Tracy

Oct 2024
Verified booking
5/5
Ozorai Gergely

Ozorai

Oct 2024
Verified booking
5/5
Thierry CAILLEUX

Thierry

Oct 2024
Verified booking
4/5
No waiting at ticket counters (admission+audio-guide)
Ivelisse Leslie

Ivelisse

Oct 2024
Verified booking
4/5
JUSTES Christelle

Justes

Oct 2024
Verified booking
5/5
Halina Burakiewicz

Halina

Oct 2024
Verified booking
5/5
Mrs Susan Griggs

Mrs

Oct 2024
Verified booking
5/5
Stefan Schmitz

Stefan

Oct 2024
Verified booking
5/5
Erzsebet Viragos

Erzsebet

Oct 2024
Verified booking
5/5
It was awesome 😎. We were from Hungary
Marion Jansma

Marion

Oct 2024
Verified booking
4/5
At least an admission ticket and no queue. Paid for audio myself. In both cases I had the idea that everything was still possible at the box office. For less money: but booked in advance gives peace of mind! But it does cost a little extra.
Christine Romaya

Christine

Oct 2024
Verified booking
5/5
Lori Padelford Garcia

Lori

Oct 2024
Verified booking
5/5
Biene Meijerman

Biene

Oct 2024
Verified booking
4/5
Juana Moreno Jimenez

Juana

Oct 2024
Verified booking
5/5
The guide, Rafael, made the visit very enjoyable.
Gathelier- Seutin Sylvie

Gathelier-

Oct 2024
Verified booking
5/5
Isabelle PIROTH

Isabelle

Oct 2024
Verified booking
4/5
Sarah Shaw

Sarah

Oct 2024
Verified booking
5/5
Fascinating , well worth the visit
Nony Stephane

Nony

Oct 2024
Verified booking
5/5
Arrive early to avoid the crowds... the site is smaller and more intimate than Pompei. Superb conservation/restoration work. Small museum next door for a glimpse of everyday objects... perfect audio guide!
Richard Sanderson

Richard

Oct 2024
Verified booking
5/5
María Isabel Gascón Lozano

María

Oct 2024
Verified booking
4/5
Cristina Razlog

Cristina

Oct 2024
Verified booking
5/5
Eric J. Abrams

Eric

Oct 2024
Verified booking
5/5
DAVID RODRIGUEZ RODRIGUEZ

David

Oct 2024
Verified booking
4/5
Anselmi Dupré

Anselmi

Oct 2024
Verified booking
4/5
Petra Thompson

Petra

Oct 2024
Verified booking
4/5
Rosemarie Rogers

Rosemarie

Oct 2024
Verified booking
5/5
Paynjon Bernard

Paynjon

Oct 2024
Verified booking
4/5
Andrea Vanner

Andrea

Oct 2024
Verified booking
5/5
Ordered tickets in advance as on a time schedule and wanted to avoid queues. Was worried about a lot of negative comments about website on line, but these were completely unfounded. Even had an email day before ticket booking to alert me to new opening hours for Herculaneum.
Broekmans Annemie

Broekmans

Oct 2024
Verified booking
4/5
Mariana Sanchez

Mariana

Oct 2024
Verified booking
1/5
Unbelievable. They did not update the winter schedule and I could not get in. At the door they had this same schedule and say SUMMER. Then winter and another schedule. A lack of responsibility and I consider myself ripped off.
D.J.  Meeuwen

D.j.

Oct 2024
Verified booking
4/5
Mads thostrup

Mads

Oct 2024
Verified booking
4/5
Iban Quijada Vazquez

Iban

Oct 2024
Verified booking
1/5
I entered a date by mistake and was not allowed to change the date of the ticket and had to buy them twice.
MARIA DOLORS GUIU SANVICENS

Maria

Oct 2024
Verified booking
1/5
The tickets they sold me were until 19,30h. We arrived at 15,35h. And they didn't let us in because they close at 17h. We lost 5 tickets and 5 audioguides because of your information. Now who do I complain to?
Ian Andrew Sutherland

Ian

Oct 2024
Verified booking
5/5
Everything flowed so well. The weather was unkind to us as it rained.
Annabel Kohler

Annabel

Oct 2024
Verified booking
5/5
It was easy to book tickets in advance which meant we didn't have to queue. We were able to leave our backpack in a locker for free. The site is small enough for children to manage to get around. Very interesting visit and amazed to see so much preserved history. It felt very sad, though, as it is essentially a large burial ground. Was able to get key info online. A map would have helped which I might have got had I bought tickets locally. I didn't get the audio guide as very expensive and new my 9yo son wouldn't have the patience to listen to it.
Andrew Sheppeck

Andrew

Oct 2024
Verified booking
5/5
Tickets initially only avaialable through the app but sent to me as PDF when requested. Easy to use at the site and Herculaneum itself was fantastic - a fascinating site, well worth the visit. Many thanks for enabling the experience.
Anna Walburga Werges

Anna

Oct 2024
Verified booking
5/5
Helle Francke

Helle

Oct 2024
Verified booking
3/5
Marguerite DeBiasi

Marguerite

Oct 2024
Verified booking
4/5
It was a ticket. It worked.
Matthew Staff

Matthew

Oct 2024
Verified booking
5/5
RuthAnne Keen

Ruthanne

Oct 2024
Verified booking
5/5
Quick and easy to use. Thank you.
John Wegner

John

Oct 2024
Verified booking
5/5
Quick and easy way to get entry to the site
Johannes van den Eerenbeemt

Johannes

Oct 2024
Verified booking
4/5
JOSE LUIS UCHA RODRIGUEZ

Jose

Oct 2024
Verified booking
1/5
I did not like anything. I traveled from Rome to Ercolano and I had to return without being able to visit. I feel cheated
PASCALE IGON

Pascale

Oct 2024
Verified booking
5/5
Tanja Tapken-Domansky

Tanja

Oct 2024
Verified booking
4/5
Marta Moix Casas

Marta

Oct 2024
Verified booking
5/5
The experience was great, we did not queue at all. The place is fantastic and very well preserved. With the autoguide we went into what used to be Herculaneum, with 360° views.
Bartók Szilvia

Bartók

Oct 2024
Verified booking
5/5
christa suter paffrath

Christa

Oct 2024
Verified booking
4/5
Sauli Étienne

Sauli

Oct 2024
Verified booking
4/5
Jordana Posner

Jordana

Oct 2024
Verified booking
5/5
I loved the history! I bought the skip the line ticket which was easy to use . Parking right next to the site. I liked it better than Pompeii You can get audio if you like Took about 3 hours great experience!!
Alasdair Macdonald

Alasdair

Oct 2024
Verified booking
4/5
Graham Royle

Graham

Oct 2024
Verified booking
5/5
CAILLOT epouse  JABOUIN Marie-Anne

Caillot

Oct 2024
Verified booking
5/5
Virginie Ferrer Pélissier

Virginie

Oct 2024
Verified booking
4/5
Tara Watts

Tara

Oct 2024
Verified booking
4/5
Loreana White

Loreana

Oct 2024
Verified booking
4/5
MME F DURANDIERE

Mme

Oct 2024
Verified booking
4/5
Darren Johnson

Darren

Oct 2024
Verified booking
5/5
Krista Siler

Krista

Oct 2024
Verified booking
5/5
No lines. Loved having the audio and being able to go at our own pace. Incredible history.
Ian MARCIN Wilks

Ian

Oct 2024
Verified booking
4/5
Amazing place, so much history and is fairly well documented, food choice on site is poor though with only vending machines available. Easy to book.
jerome demortier

Jerome

Oct 2024
Verified booking
4/5
Mikel Basurko Grao

Mikel

Oct 2024
Verified booking
5/5
Apart from the place, which is why we went. The surprise was the kindness and attention of the people who attended us, both in the access and in the audio guide that we got confused and did not have the right entrance, as in one of the people who looked after one of the domus.
Borka Miskic

Borka

Oct 2024
Verified booking
5/5
Beautiful and peaceful, no queus.
michael etherington

Michael

Oct 2024
Verified booking
5/5
Easy and quick, just what you need.
Delia Maria Jack

Delia

Oct 2024
Verified booking
5/5
Very easy to enter as not overcrowded. Very interesting with good signage. Would not like to be there when very busy !
Nathalia Fabuel Borges

Nathalia

Oct 2024
Verified booking
5/5
Easy going to buy and get the tickts, beautiful place
Susan Jayne Hollins

Susan

Oct 2024
Verified booking
4/5
Amazingly well preserved ruins, loved every minute of our visit.,
Arif Muhammad

Arif

Oct 2024
Verified booking
5/5
Arfel Paqueo

Arfel

Oct 2024
Verified booking
5/5
Richard Thomas Napolio

Richard

Oct 2024
Verified booking
5/5
Colin Campbell harris

Colin

Oct 2024
Verified booking
5/5
The exhibits were extraordinary, and the staff helpful
Anja Stöber

Anja

Oct 2024
Verified booking
5/5
Aubert Florence

Aubert

Oct 2024
Verified booking
4/5
Franck Boullé

Franck

Oct 2024
Verified booking
4/5
Raul Amenos Miñarro

Raul

Oct 2024
Verified booking
5/5
I repeated the visit because it was worth it. Very good option to book the entrance. I recommend it without hesitation.
Dascalu Iosif

Dascalu

Oct 2024
Verified booking
4/5
Easy to book. It's a shame, however, that tickets are not available immediately.
Laura Bloomfield

Laura

Oct 2024
Verified booking
5/5
Conny Regina Hollander

Conny

Oct 2024
Verified booking
5/5
Vilaça Anne-Marie

Vilaça

Oct 2024
Verified booking
4/5
Buso Lisa

Buso

Oct 2024
Verified booking
5/5
Ceylon Utterborn

Ceylon

Oct 2024
Verified booking
4/5
Adrian Belu

Adrian

Oct 2024
Verified booking
5/5
rene polman

Rene

Oct 2024
Verified booking
4/5
Robbert Peter van Manen

Robbert

Oct 2024
Verified booking
4/5
Skipping the line. Ordering the tickets was not easy, however.
michael stafford

Michael

Oct 2024
Verified booking
5/5
Briar Tucker

Briar

Oct 2024
Verified booking
5/5
Chris Jones

Chris

Oct 2024
Verified booking
3/5
It was not made at all clear that to open a ticket you need the Headput app. This took 60 mins to download at the location. 60 minutes in Herculaneum waiting for an app I had no indication I'd need. Make this pjs in in future is my advice
Simon Northcott

Simon

Oct 2024
Verified booking
4/5
Keith McCall

Keith

Oct 2024
Verified booking
5/5
Ann Duffy

Ann

Oct 2024
Verified booking
4/5
Ticketing very good but when we got to Pompeii it was quite chaotic. It didn't seem to matter what time you booked for, and seemed to be a general free-for-all! No complaints about your end of things, I just think they need to get their act together when processing people arriving. The tour was excellent and we had a really good guide!
Mr Michael Taylor

Mr

Oct 2024
Verified booking
5/5
The ticketing worked extremely well, no problems.
Antony Kearns

Antony

Oct 2024
Verified booking
4/5
Once I logged in site it would have been good to able to put the tickets in my wallet on my phone
Catherine Mary Delaney

Catherine

Oct 2024
Verified booking
3/5
Rosario Frias Martinez

Rosario

Oct 2024
Verified booking
5/5
Veronique Nadau

Veronique

Oct 2024
Verified booking
5/5
Kimberly Robinson

Kimberly

Oct 2024
Verified booking
4/5
Easy access from the metro. Free lockers. Loved the large area to take in views from above. Grounds weren't too massive, easy to cover and enjoy in a reasonable amount of time.
Antonio Pietromonaco

Antonio

Oct 2024
Verified booking
4/5
Beate Kitschke

Beate

Oct 2024
Verified booking
5/5
The appropriate comments about the guide made the visit an unforgettable experience.
Olena Kirklen

Olena

Oct 2024
Verified booking
3/5
Sophia Netterfield

Sophia

Oct 2024
Verified booking
5/5
Tickets were easy to purchase and use upon arrival. Staff were polite. Herculaneum was clean, easy to navigate, and incredibly well preserved. If have kids, or just don't feel up to wandering Pompeii in the summer heat, Herculaneum is smaller and arguably more beautiful.
Shirley Parker-Gore

Shirley

Oct 2024
Verified booking
3/5
Historically wonderful but No seats or resting places as it takes several hours to fully see the site No real cafe, current cafe very poor and we spent almost a whole day seeing the site Audio guide was often confusing as talked about places we could not enter Many "rooms" were closed off for no apparent reason ( particularly the male baths ) It would be interesting if the account of the eruption was detailed and the subsequent change of the coastline explained A staged mock up of a typical room with furniture and arti facts of the period or even better , found on the excavation would be enlightening Photographs of workers in the bakery did not reflect the relevant period, very strange
Thomas smith

Thomas

Oct 2024
Verified booking
5/5
Loved seeing the history and how well preserved some of the items was on display 10/10
Dani Alonso prada

Dani

Sep 2024
Verified booking
5/5
LERAT  Grégory

Lerat

Sep 2024
Verified booking
3/5
Simina Ivan

Simina

Sep 2024
Verified booking
5/5
Fouquet Guiral

Fouquet

Sep 2024
Verified booking
4/5
Nicola Smith

Nicola

Sep 2024
Verified booking
5/5
Very simple to access the site, well sign posted, staff were very helpful. So interesting to be able to interact and walk around so closely to all of the historic ruins.
Conrad Chamberlain

Conrad

Sep 2024
Verified booking
5/5
FERNANDO VAQUERIZO VILLAR

Fernando

Sep 2024
Verified booking
4/5
Grainne Williams

Grainne

Sep 2024
Verified booking
5/5
Karen GovigSavage

Karen

Sep 2024
Verified booking
4/5
Brian John Saylor

Brian

Sep 2024
Verified booking
5/5
Quick and easy, no lines, easy to find with Google maps, up close to the structures.
Yvan Mabire

Yvan

Sep 2024
Verified booking
4/5
natasha lowe

Natasha

Sep 2024
Verified booking
5/5
Ricky lane Carthel

Ricky

Sep 2024
Verified booking
3/5
There was not much to see there. Not much remaining in this structures. The little museums were nice
AQUILINA FABIENNE

Aquilina

Sep 2024
Verified booking
5/5
Janet Ricketts

Janet

Sep 2024
Verified booking
4/5
Simon Williams

Simon

Sep 2024
Verified booking
5/5
Enjoyed the visit. Easy to book tickets
Edward Clutton

Edward

Sep 2024
Verified booking
4/5
We arrived at Herculaneum and were soon to receive our phone guides and enter the site. Everything went smoothly for an enjoyable day
Avis Adams

Avis

Sep 2024
Verified booking
5/5
This venue was an excellent alternative to Pompay! Smaller, but filled with archelogical preservation that is ongoing. Highly recommend
Brian Smith

Brian

Sep 2024
Verified booking
4/5
Lynda Sebbage

Lynda

Sep 2024
Verified booking
5/5
William Vogel

William

Sep 2024
Verified booking
2/5
Should have gotten a guide or bought a map. Got started in the wrong direction--went over the bridge instead of going down the steps.
Clare Daly

Clare

Sep 2024
Verified booking
5/5
Oesterreicher Melitta

Oesterreicher

Sep 2024
Verified booking
4/5
What was achieved by the scientists and their assistants to make posterity understand what a volcanic eruption causes and also the way of life of the people at that time.
Hermanovits Laurence épouse Brillouet

Hermanovits

Sep 2024
Verified booking
5/5
A very different site from Pompei, but just as interesting.
Denis Humler

Denis

Sep 2024
Verified booking
4/5
James Prosser

James

Sep 2024
Verified booking
4/5
We didn't need the skip the queue tickets as there was no queue. We really enjoyed it. Found it more fulfilling than Pompei (apart from the forum) and quieter.
Marcelo Aviles Garcia

Marcelo

Sep 2024
Verified booking
4/5
A pleasant walk, the only nearby parking lot was paid, the audio guide worked regularly.
Fillâtre Caboche

Fillâtre

Sep 2024
Verified booking
5/5
Tímea Boros

Tímea

Sep 2024
Verified booking
5/5
Rosie Chinn

Rosie

Sep 2024
Verified booking
4/5
MOORS Martine

Moors

Sep 2024
Verified booking
3/5
Tracy Moussavian Mahdavi

Tracy

Sep 2024
Verified booking
5/5
Winfield ann Jeanette

Winfield

Sep 2024
Verified booking
4/5
It was easy to buy tickets. Not many people but we had the confidence that we could get into the site.
Mary Bell

Mary

Sep 2024
Verified booking
4/5
Lorenzo Martin Casas

Lorenzo

Sep 2024
Verified booking
4/5
Gondouin Angélina

Gondouin

Sep 2024
Verified booking
1/5
There was no train to Ercolano, so I couldn't make my visit.
Anne Griffin

Anne

Sep 2024
Verified booking
5/5
A Culverhouse

A

Sep 2024
Verified booking
5/5
Tracey O'Hara

Tracey

Sep 2024
Verified booking
5/5
Alicia Ogawa

Alicia

Sep 2024
Verified booking
4/5
Molnar Annamaria

Molnar

Sep 2024
Verified booking
5/5
Kelly Alford

Kelly

Sep 2024
Verified booking
5/5
Boon Tet Liong Terence

Boon

Sep 2024
Verified booking
5/5
It was easy to book the tickets. Fast and fuss free transaction.
Almudena Fatima Martin-González Sánchez

Almudena

Sep 2024
Verified booking
4/5
They let you go at your own pace to see what interests you most.
Mes Margaret Brooks

Mes

Sep 2024
Verified booking
4/5
Walked straight to the ticket gate and was quickly shown through. Loved te site, the frescos, tiled floors and buildings.
Sarah Turner

Sarah

Sep 2024
Verified booking
1/5
Nothing that your web site had anything to do with Such a great annoyance trying to download. I never wanted to go through your site I thought I had gone to Herculaneum direct
Michal Kordyszewski

Michal

Sep 2024
Verified booking
5/5
Michelle Rockliffe

Michelle

Sep 2024
Verified booking
3/5
Seemed to think the ticket included an audio guide
MWM jetten

Mwm

Sep 2024
Verified booking
4/5
Luis Manuel Guilherme santos

Luis

Sep 2024
Verified booking
5/5
We loved everything. It was a unique experience
Andrea Neill

Andrea

Sep 2024
Verified booking
1/5
We did not make it there. Had no idea it was 40 minutes from Pompeii and 2 train rides. Didn't allow enough time. Disappointing no refund could be made or indication when booking
Airinei Minodora Cerasela

Airinei

Sep 2024
Verified booking
4/5
way to much overloaded prices
Karlheinz Meier

Karlheinz

Sep 2024
Verified booking
5/5
Grandiose experience Even more impressive than Pompeii The buildings are better preserved
Lynn Fuller

Lynn

Sep 2024
Verified booking
4/5
Ronny van den Buys

Ronny

Sep 2024
Verified booking
5/5
Everything. Herculaneum is smaller than Pompeii but well preserved. You get a good idea how the city looked like and how people lived those days. Wonderful
Susanne Wenzel

Susanne

Sep 2024
Verified booking
4/5
Tereza Halladová

Tereza

Sep 2024
Verified booking
3/5
John Mitchell

John

Sep 2024
Verified booking
5/5
Herculaneum is in a remarkable state of preservation considering the devastation caused by the eruption. The site is compact and the information comprehensive. Well worth a visit.
Ronald Pot

Ronald

Sep 2024
Verified booking
3/5
After I bought the tickets I saw I made a mistake about the day and time. I could not change that anymore. That I found a real pity. I can understand that you cannot change until last moment but this was a pity.
Darren Morris

Darren

Sep 2024
Verified booking
5/5
DUBOIS LUCIANE

Dubois

Sep 2024
Verified booking
5/5
Gerard Straetemans

Gerard

Sep 2024
Verified booking
5/5
Ulf Färjare

Ulf

Sep 2024
Verified booking
5/5
Not so many visitors when we were there, that it was possible to get so close and see properly, that the excavation site itself is literally like an archaeological and historical peephole in the middle of the city, that the depth down to the city shows how much ash has buried the city (that it cannot only be a cultural warehouse), that the place is large enough so that it can be taken in. If we get the opportunity, we will definitely visit the place again.
José Manuel Ágreda Portero

José

Sep 2024
Verified booking
4/5
Ali Humaid

Ali

Sep 2024
Verified booking
5/5
Anthony Coviello

Anthony

Sep 2024
Verified booking
3/5
The map was very confusing with the audio guide numbers. We never found some of the locations.
Lea Gulpen

Lea

Sep 2024
Verified booking
5/5
José Fernando Melero Martín

José

Sep 2024
Verified booking
4/5
Michael E Festa

Michael

Sep 2024
Verified booking
5/5
Very easy to buy the tickets online and we really had no problem getting in quickly. Herculaneum itself is an extraordinary experience. I must see if you are in the area of Vesuvius.
KURT SCHOEBI

Kurt

Sep 2024
Verified booking
4/5
Annalisa Crescentino

Annalisa

Sep 2024
Verified booking
2/5
We got there early, but didn't see any maps to guide us, didn't matter was very interesting though, and amazing
Rachael Todd

Rachael

Sep 2024
Verified booking
5/5
Suzanne Williams

Suzanne

Sep 2024
Verified booking
5/5
Greg  Hayden

Greg

Sep 2024
Verified booking
3/5
Some parts of Herculaneum were closed and the guide did not always match the layout of the individual areas
Serge de Heer

Serge

Sep 2024
Verified booking
5/5
Poonam Naik

Poonam

Sep 2024
Verified booking
5/5
Celine TEMANI

Celine

Sep 2024
Verified booking
4/5
Magnificent site. Convenient parking nearby.
Katharine Elisabeth Harding

Katharine

Sep 2024
Verified booking
4/5
Beverly Axford-Hawkes

Beverly

Sep 2024
Verified booking
5/5
GALOFARO Virginie

Galofaro

Sep 2024
Verified booking
3/5
Tamara Scarpanti

Tamara

Sep 2024
Verified booking
4/5
Roman Černý

Roman

Sep 2024
Verified booking
5/5
Mariolo Giovanni

Mariolo

Sep 2024
Verified booking
5/5
Cristian Bruchner

Cristian

Sep 2024
Verified booking
5/5
LAURENCE CURTO

Laurence

Sep 2024
Verified booking
5/5
Karyn Boundy

Karyn

Sep 2024
Verified booking
5/5
Kim Shrubb

Kim

Sep 2024
Verified booking
5/5
Petya Petkova

Petya

Sep 2024
Verified booking
5/5
Easy to obtain the auduoguide, it had plenty of information recorded, 360 views, and, after completing the route, it had loads of additional information. Allows you to explore the place in your own speed.
Andreea Gangal

Andreea

Sep 2024
Verified booking
4/5
Sean Terry

Sean

Sep 2024
Verified booking
3/5
The tickets provided an address location of wher to redeem. They led me on a long, out of the way walk, with my 71-year old mother, as we tried to get tix to enter. Otherwise a great historical experience. Fix your redemption address instructions!! This really made the tour missrable for my mom as she was already tired and exhausted for walking around for an hour before entering Pompeii. Also, the taxi scam is real. I was forced to pay 60 Euros just to get a ride from Pompeii to Herculanum!!! And then 70 Euros MORE by the only taxi waiting, just to go back to Centro Naples. So yeah. 190 Euros just to go to and from.
luc diels

Luc

Sep 2024
Verified booking
3/5
Lamoureux Caroline

Lamoureux

Sep 2024
Verified booking
5/5
Incredible site a must-see Sad history but magical place
roger savani

Roger

Sep 2024
Verified booking
5/5
KOEN BAETE

Koen

Sep 2024
Verified booking
5/5
Olaf lothar müller

Olaf

Sep 2024
Verified booking
5/5
alex wright

Alex

Sep 2024
Verified booking
5/5
ALEJANDRO HORCAJADA MARI

Alejandro

Sep 2024
Verified booking
1/5
As you can see, my partner and I couldn't use our reservation to Ercolano. They didn't allow us to contact with customer's staff. A woman from mantenience/cleaning services talked to us but she didn't allow us to customer service. We arrive during the opening hours and wanted to know how to exchange our voucher. I will not recommend that experience at all.
CELIA MIGUEL MARCELO

Celia

Sep 2024
Verified booking
1/5
We could not find the guide and, although I called customer service twice -which involved a couple of international calls on my record that I will have to pay for-, nobody answered the phone and therefore I never enjoyed the tour. However, I also decided to go to the entrance of Pompeii with the digital ticket you sent through the app to visit the site on our own, but we could not even enter because it turns out that the real tickets must have been held by the guide whom we never found and who left without us without even calling us once on the phone to ask where we were and try to find us. So, we had to buy another pair of tickets to visit Pompeii with no one to guide us. Lousy experience.
Ramona Kniepe

Ramona

Sep 2024
Verified booking
4/5
Isabelle Van Durme

Isabelle

Sep 2024
Verified booking
4/5
Michael Wayne Merrill

Michael

Sep 2024
Verified booking
5/5
Jennifer Woolfe

Jennifer

Sep 2024
Verified booking
4/5
June Smallwood-Rose

June

Sep 2024
Verified booking
4/5
I was nervous about buying through headout after I'd read the reviews and was worried we might have issues with the tickets. But it worked perfectly and we enjoyed Herculaneum. The route around the site could have been better signposted but there was plenty to see and more shade than I'd expected given other reviews. It was blisteringly hot. Staff friendly.
SYLVIE PIQUEMAL-PASTRE

Sylvie

Sep 2024
Verified booking
4/5
quick order but you have to download headout to get your ticket, shame not to receive it in pdf
Jane Irvin

Jane

Sep 2024
Verified booking
5/5
Silvia Teresa Benitez

Silvia

Sep 2024
Verified booking
4/5
Susan Swann

Susan

Sep 2024
Verified booking
4/5
Antonio Moreni

Antonio

Sep 2024
Verified booking
5/5
Everything well organized! Audio guide good, route well explained
María Cristina Pinchete Trigo

María

Sep 2024
Verified booking
5/5
A unique experience to see how was the life of the Romans at that time... Very surprising the state of everything and the good work of restoration.
Brian Watson Tulloch

Brian

Sep 2024
Verified booking
5/5
Melanie Brady

Melanie

Sep 2024
Verified booking
5/5
Tickets were received in good time and saved us from worrying about the queue. We're loved Herculaneum - incredible place.
Marialuisa Tanco

Marialuisa

Sep 2024
Verified booking
1/5
With you nothing. Never again
Carley stewart

Carley

Sep 2024
Verified booking
5/5
Artemis Mellen

Artemis

Sep 2024
Verified booking
3/5
Was hoping for signs that had some expla action or literature given out. It's not right to charge for audiophones when we already paid for park entrance. Oher Italian museums and sites do not do that. So it was difficult to really understand and learn about the site
Maria Azahara polo ruiz

Maria

Sep 2024
Verified booking
4/5
martha bein

Martha

Sep 2024
Verified booking
4/5
Karsten Fligg

Karsten

Sep 2024
Verified booking
3/5
Frank Hermans

Frank

Sep 2024
Verified booking
3/5
Antje Hackstedt

Antje

Sep 2024
Verified booking
5/5
Paula Valls Aloy

Paula

Sep 2024
Verified booking
5/5
Mus Antoon

Mus

Sep 2024
Verified booking
4/5
To enter the old buildings was marvelous.
BUTTARD Alexis

Buttard

Sep 2024
Verified booking
4/5
Hamelryckx Charline

Hamelryckx

Sep 2024
Verified booking
5/5
Sandro Wolffram

Sandro

Sep 2024
Verified booking
4/5
Not so crowded with people, smaller and more manageable than Pompeii and there was a lot to see
Iris Dodkins

Iris

Sep 2024
Verified booking
5/5
Biarrotte emmanuelle

Biarrotte

Sep 2024
Verified booking
4/5
I bought the tickets on the internet just 1 hour before coming but I didn't receive them right away, which worried me. They arrived maybe 30m later. Otherwise very nice site, a must see! Very interesting I do not regret
Nicholas Herrmann

Nicholas

Sep 2024
Verified booking
5/5
Leon Schreiber

Leon

Sep 2024
Verified booking
5/5
Ernst Rabl

Ernst

Sep 2024
Verified booking
4/5
Ginoemanuele Ciminelli

Ginoemanuele

Sep 2024
Verified booking
4/5
We went with a small group to visit the excavations of Herculaneum. Despite the heat, it was a very pleasant experience. There is a lot to look at and discover, and if you venture out on your own, without a guide, the risk is that your attention span will drop inexorably, perhaps exhausted by the lion's sun. And all this, despite the very interesting audio guides. They also had cute little music and the descriptions were quite detailed, sometimes a bit too repetitive, with insights that we were often tempted to listen to. Even the more "bad tourist" among us, enjoyed the visit, particularly appreciating the reproduction of Hercules who seemed to want to urinate on us and the stunning cottages overlooking the sea of Herculaneum that would become high-class B&Bs today. Done with audio-guides, the visit is very free and one can safely choose what to see and what to skip, if anything. It would be interesting to propose a tour that is not complete but oriented to visit only the points of greatest interest, to avoid getting lost among so many houses that, all in all, are identical.
Maddalena  Tozzo

Maddalena

Sep 2024
Verified booking
5/5
Alica Danielova

Alica

Sep 2024
Verified booking
5/5
Amanda Knight

Amanda

Sep 2024
Verified booking
3/5
Jerald Paul Waldman

Jerald

Aug 2024
Verified booking
4/5
Katherine Chinyama

Katherine

Aug 2024
Verified booking
5/5
Salem AICHOUCHE

Salem

Aug 2024
Verified booking
5/5
Derek  Legg

Derek

Aug 2024
Verified booking
4/5
María del Carmen Díez Devesa

María

Aug 2024
Verified booking
5/5
Noa Bladon

Noa

Aug 2024
Verified booking
5/5
Really interesting site and so much history preserved - it wasn't busy so we didn't need the skip the line ticket but we felt more comfortable knowing we had it!
Martial Ganne

Martial

Aug 2024
Verified booking
4/5
Kenneth Van Mele

Kenneth

Aug 2024
Verified booking
4/5
Audio guide not so interesting. Very misleading page to order tickets. Admission tickets were on Other date. No refund and had to buy new ones.
Andrea Bachová

Andrea

Aug 2024
Verified booking
5/5
Kathryn Cross

Kathryn

Aug 2024
Verified booking
3/5
The website offered a discount for 'European citizens' for ages 18-25 which there were 5 in our party. When we arrived we discovered it is for 'European Union citizens' which does not now include us English. So we had to go back to the desk and purchase full price tickets (not allowing us to pay the difference as it was this websites error not theirs). Headout has not refunded us the difference and has struggled to understand that European and European Union are different things. Spoilt our trip when the site itself was great.
Thomas Keck

Thomas

Aug 2024
Verified booking
4/5
Elaine Leggatt

Elaine

Aug 2024
Verified booking
5/5
Lautier Killian

Lautier

Aug 2024
Verified booking
4/5
FLORIAN SIMON

Florian

Aug 2024
Verified booking
4/5
Andrea Bevilacqua

Andrea

Aug 2024
Verified booking
4/5
Sara McNicholas

Sara

Aug 2024
Verified booking
5/5
David twigg

David

Aug 2024
Verified booking
4/5
Hilary Costello

Hilary

Aug 2024
Verified booking
5/5
Tickets easy to buy online. Walked straight into the ground.
Olivier Therer

Olivier

Aug 2024
Verified booking
2/5
Too little time, it's a race! We had a total of 1h to go up and down and take photos of the crater. Impossible to get a guide ( since there's a 20min wait at the top). There was simply no guide!!!!!!!! On the other hand, surprise, the bus stops at a store where everything is settled between the driver and the salesman, in order to buy souvenirs (limoncello) among other things. This is not the purpose of the visit! So disappointing! For the price of the tour, we should have time once we're up there, rather than wasting it in a store!!!
Thomas Zarrilli

Thomas

Aug 2024
Verified booking
4/5
Samuel Joao De Freitas

Samuel

Aug 2024
Verified booking
4/5
Rizzo simone

Rizzo

Aug 2024
Verified booking
4/5
Megan Pitt

Megan

Aug 2024
Verified booking
5/5
Elke De Lille

Elke

Aug 2024
Verified booking
5/5
Beautiful village, more details then Pompeï. Smaller but more real and reserveer then Pompeï
Séverine NOEL KHONG

Séverine

Aug 2024
Verified booking
4/5
Kucharski Łukasz

Kucharski

Aug 2024
Verified booking
5/5
It was way better than pompei, smaller and better preserved
Chunhui Qiu

Chunhui

Aug 2024
Verified booking
5/5
Michael Moll

Michael

Aug 2024
Verified booking
5/5
Oliver Hodge

Oliver

Aug 2024
Verified booking
5/5
Culturally significant and so beautiful. We are lucky to experience this piece of our history.
Topirceanu Constanta

Topirceanu

Aug 2024
Verified booking
5/5
Valerie simoneau

Valerie

Aug 2024
Verified booking
5/5
The staff at reception were very professional and pleasant. The arrival at the site was simply brilliant, as we were overlooking Herculaneum. Good directions to the site. I enjoyed the visit immensely.
Deborah Crapiz

Deborah

Aug 2024
Verified booking
3/5
Yves Famulla

Yves

Aug 2024
Verified booking
4/5
Maria van de Wiel

Maria

Aug 2024
Verified booking
5/5
Jurgen Damman

Jurgen

Aug 2024
Verified booking
5/5
Beautiful site, beautifully preserved, few tourists, ideal destination
RHJ Brinker

Rhj

Aug 2024
Verified booking
5/5
Carol Challinor

Carol

Aug 2024
Verified booking
5/5
Simple to buy, then just head straight in after your ticket is scanned.
Headout Guest

Headout Guest

Aug 2024
Verified booking
5/5
Vincent Moënne-Loccoz

Vincent

Aug 2024
Verified booking
1/5
I was wrong, the Herculaneum visit was great.
Francisca Nevado Godoy

Francisca

Aug 2024
Verified booking
4/5
All good, no queues and well located
Daniela giunta

Daniela

Aug 2024
Verified booking
5/5
Balacker jean-Jacques

Balacker

Aug 2024
Verified booking
4/5
Very good, the site is magnificent the only downside was that the audio guide didn't work very well
Valentina Felici

Valentina

Aug 2024
Verified booking
4/5
Christiane Caroline Buettner

Christiane

Aug 2024
Verified booking
5/5
Entry via online ticket was quick and easy. The viewing was a great experience
Headout Guest

Headout Guest

Aug 2024
Verified booking
5/5
Headout Guest

Headout Guest

Aug 2024
Verified booking
5/5
Tahlia Jessica Jeoffreys

Tahlia

Aug 2024
Verified booking
5/5
Di Liddo Natale

Di

Aug 2024
Verified booking
4/5
Tatjana Bilić-Erić

Tatjana

Aug 2024
Verified booking
4/5
Cesar Huguet Viñals

Cesar

Aug 2024
Verified booking
3/5
Miriam Giuberti

Miriam

Aug 2024
Verified booking
5/5
Vincent Moënne-Loccoz

Vincent

Aug 2024
Verified booking
1/5
The tickets bought on the website are tickets for an express visit, moreover the price of the tickets bought on the website are more expensive than on the spot that's why we are not very happy rather useless purchase we thought to save time when not on it.
Ioanna Sabo

Ioanna

Aug 2024
Verified booking
4/5
It is truly breathless, very well kept, interesting, unfortunately most things are in Italian and there aren't many descriptions about the sights.
Fabien Menu

Fabien

Aug 2024
Verified booking
5/5
Dragomir Elena Ramona

Dragomir

Aug 2024
Verified booking
4/5
Elena Lucas simon

Elena

Aug 2024
Verified booking
5/5
A visit you can not miss, highly recommended everything as it is preserved.
BATARD Mathilde

Batard

Aug 2024
Verified booking
5/5
Maria Begoña Cano Maurin

Maria

Aug 2024
Verified booking
4/5
When I made the purchase I got a message that it would take 2 hours to send me the tickets and I got angry. But they arrived in 30 minutes, so it was solved!!!!
Virginie Raufast

Virginie

Aug 2024
Verified booking
4/5
Headout Guest

Headout Guest

Aug 2024
Verified booking
1/5
Carmen María Palacin De Simon

Carmen

Aug 2024
Verified booking
5/5
Headout Guest

Headout Guest

Aug 2024
Verified booking
5/5
Headout Guest

Headout Guest

Aug 2024
Verified booking
5/5
Savoie Veronique

Savoie

Aug 2024
Verified booking
5/5
Mouchet Chrystelle Marie Huguette

Mouchet

Aug 2024
Verified booking
4/5
Agnes Riviere

Agnes

Aug 2024
Verified booking
4/5
No problem, everything went very smoothly.
BATTUNG Jean-Christophe

Battung

Aug 2024
Verified booking
5/5
Marcellus Emanuel SUIKER

Marcellus

Aug 2024
Verified booking
5/5
thierry goffard

Thierry

Aug 2024
Verified booking
4/5
Daniela Bianca DELALANDE

Daniela

Aug 2024
Verified booking
5/5
Gonzalo Rueda de Juana

Gonzalo

Aug 2024
Verified booking
5/5
Diane R Zawada

Diane

Aug 2024
Verified booking
5/5
We loved seeing the ruins and all the has been preserved. Amazing experience and no wait to enter.
Miss M Sexton

Miss

Aug 2024
Verified booking
5/5
Aitales Arboix Molist

Aitales

Aug 2024
Verified booking
5/5
Pepeder ep Chaunavel

Pepeder

Aug 2024
Verified booking
5/5
Yannis Stathopoulos

Yannis

Aug 2024
Verified booking
2/5
I didn't need my bullet cutter. There was no waiting...
David Daw

David

Aug 2024
Verified booking
3/5
Marco Mollica

Marco

Aug 2024
Verified booking
4/5
Helen Ingoe

Helen

Aug 2024
Verified booking
5/5
Super informative audio guide, well worth the money - although I believe it was cheaper if purchased directly at the counter for 2 people. Great way to really understand what you're looking at without the time restrictions of a tour. Easy ticket purchase and delivery, no issues using them at the venue. It's worth noting your ID is kept as deposit for the audio guide phones
Lisa Spoto Duclos

Lisa

Aug 2024
Verified booking
3/5
I was unhappy to be refused access with my backpack, said to be "too bulky", even though it was a standard Quechua backpack, and 2 visitors after me a gentleman came in with the same type of bag without being asked to put it down! I had to leave my bag in a locker, so I had to do the tour with the water bottles in my hands, which meant I couldn't take the rest I needed for my 4-year-old son. We had to cut the tour short and miss out on several things. It's also a pity that there are no explanatory signs in front of the various sites. Apart from that, the site is magnificent and not too crowded, which is good.
Steffen Richardt

Steffen

Aug 2024
Verified booking
5/5
The whole complex is clean and well maintained. A lot is done to maintain the complex.
PETROPOULOS GEORGIOS

Petropoulos

Aug 2024
Verified booking
4/5
Headout Guest

Headout Guest

Aug 2024
Verified booking
1/5
José Baila Sarrado

José

Aug 2024
Verified booking
3/5
Caroline Duperron

Caroline

Aug 2024
Verified booking
5/5
Annalisa bodini

Annalisa

Aug 2024
Verified booking
4/5
Good , difficulty to follow path
Delarocheaulion Anne

Delarocheaulion

Aug 2024
Verified booking
4/5
Tornay aurore

Tornay

Aug 2024
Verified booking
5/5
Christine Durand

Christine

Aug 2024
Verified booking
5/5
 Bettina Haseloff

Bettina

Aug 2024
Verified booking
5/5
Headout Guest

Headout Guest

Aug 2024
Verified booking
5/5
VELAZQUEZ MIGUEL ANGEL

Velazquez

Aug 2024
Verified booking
5/5
Excellent to learn about the people who lived there before the current one. The cultural richness that the ancient inhabitants left behind configures a unique culture...
Hanne Hvidberg

Hanne

Aug 2024
Verified booking
1/5
We were to 'Redeem your tickets at the Audio Guide Desk at the Archaeological Park of Herculaneum' and were told to access the audio guide via a QR code. We couldn't play it and the staff couldn't help. Please reimburse the 30 EUR we've paid for the service since we didn't get ot
Maria del Rocio Pineda Bañon

Maria

Aug 2024
Verified booking
4/5
We did not have to wait in line, there were much less people than in Pompeii and it is better preserved. Of course, the heat was a horror.
Charlotte Chifflet

Charlotte

Aug 2024
Verified booking
5/5
Incredible place, a wonderful discovery despite the heat, no regrets
Saussard Florence

Saussard

Aug 2024
Verified booking
2/5
Audio guide not really suited to this tour. You get lost and often don't understand where you are. I think it would have been the same with or without an audio guide, and perhaps better with a written guide.
Headout Guest

Headout Guest

Aug 2024
Verified booking
5/5
Vyara Emilova Mileva-Ruftov

Vyara

Aug 2024
Verified booking
5/5
David Weller

David

Aug 2024
Verified booking
5/5
Spent 5 hours there thoroughly enjoying the level is preservation and the peek into that ancient civilization
Sarah Louise Gilbert

Sarah

Aug 2024
Verified booking
5/5
VERE Guy

Vere

Aug 2024
Verified booking
4/5
Electronic tickets can be used directly at the entrance, with no need to exchange them at the cash desk. With the audioguides, the tour of the site is complete and the explanations useful. The walk back to the train station may seem long after the site visit.
Frédéric Colon

Frédéric

Aug 2024
Verified booking
4/5
Christophe Dominique

Christophe

Aug 2024
Verified booking
5/5
Zorica Anderson

Zorica

Aug 2024
Verified booking
4/5
Christine Dubau

Christine

Aug 2024
Verified booking
5/5
Laura Lázaro Martín

Laura

Aug 2024
Verified booking
5/5
Koster e/v Vos

Koster

Aug 2024
Verified booking
4/5
Everything was well organized. Good contact by email about start times. Herculaneum really worthwhile. I am positive about this site!
Poquet Soizic

Poquet

Aug 2024
Verified booking
4/5
Fast and trouble-free - we had a great time!
Lea  Cordier

Lea

Aug 2024
Verified booking
4/5
Headout Guest

Headout Guest

Aug 2024
Verified booking
5/5
Daniel Gomez Ruiz

Daniel

Aug 2024
Verified booking
5/5
Mark Willis

Mark

Aug 2024
Verified booking
3/5
Overall I thought it was a good experience My only issue was the lack of water provision whilst walking round the site. You do have vending machines which you can access but from the site but the machines is a long way and up hill especially on hot warm days. Some drinking water provision or somewhere you can cool down with water provision would have made the experience for me personally a whole lot better overall
Headout Guest

Headout Guest

Aug 2024
Verified booking
3/5
valérie JOUZEL

Valérie

Aug 2024
Verified booking
5/5
Chaggai Shmuel Ganani

Chaggai

Aug 2024
Verified booking
5/5
Daniel Casado Berrocal

Daniel

Aug 2024
Verified booking
5/5
Saskia Pinkster

Saskia

Aug 2024
Verified booking
5/5
Emerizza Roelfs

Emerizza

Aug 2024
Verified booking
4/5
The audio accompaniment made it a special experience
Stephen Duffy

Stephen

Aug 2024
Verified booking
5/5
So easy. Tjj in use the app. Very helpful
Headout Guest

Headout Guest

Aug 2024
Verified booking
5/5
Saulius Sakavičius

Saulius

Aug 2024
Verified booking
5/5
Herculaneum made a great impression. Despite being smaller than Pompeii, due to its better preservation, it gave us a somewhat greater and more complete view of the ancient Roman life. Some of the buildings have entirely intact first or even second floors, with a lot of frescoes. The Antiquarium holds a spectacular collection of artefacts, and the boat exposition is also impressive. While somewhat underestimated compared to Pompeii, Herculaneum offers no less and in more condensed form, and is a must to visit place for any Roman history enthusiast or actually everyone. Buying tickets via Headout was as simple as it gets, and entering the museum was also very smooth.
IOANNIS  ANYFANTIS

Ioannis

Aug 2024
Verified booking
4/5
Marta Rozas Huertas

Marta

Aug 2024
Verified booking
5/5
Everything is great. Thank you, easy to book and access
Patric Robert

Patric

Aug 2024
Verified booking
3/5
The history and the descriptions of everyday life via audio guide were very interesting. Unfortunately, the labeling was poor and many "houses" were closed due to work. Ticket and organization without any problems. Highly recommended to arrive early. But would have been possible without advance booking and still without waiting time
Hiltje de Jong

Hiltje

Aug 2024
Verified booking
4/5
natalia estefania de assuncao correia

Natalia

Aug 2024
Verified booking
5/5
Muy recomendable!! Vayan con agua y ganas de caminar
Claire Turner

Claire

Aug 2024
Verified booking
5/5
Very interesting and the area is beautiful! We got there early to avoid the heat and crowds and worked well
Richard Northrup

Richard

Aug 2024
Verified booking
5/5
Sarah Elizabeth McElhinney

Sarah

Aug 2024
Verified booking
4/5
It was easy to get in, we just got a taxi to the front of the attraction, walked straight through and into the ruins. We didn't need to go to the collection point mentioned as our taxi driver took us to the front door, and they let us walk in. Just a note
Ramona Melich

Ramona

Aug 2024
Verified booking
4/5
JOSEP PRAT ALIVES

Josep

Aug 2024
Verified booking
4/5
The person who manages the audio tours behaved very professionally and kindly.
JOSE MANUEL MARQUINA FUERTES

Jose

Aug 2024
Verified booking
4/5
Headout Guest

Headout Guest

Aug 2024
Verified booking
5/5
Jennifer Williams

Jennifer

Aug 2024
Verified booking
5/5
Headout Guest

Headout Guest

Aug 2024
Verified booking
5/5
Suzanne Eden

Suzanne

Aug 2024
Verified booking
4/5
Giovanna Bellopede

Giovanna

Aug 2024
Verified booking
5/5
Herculaneum is well preserved. It is less crowded than Pompei and it only takes about 2-3 hours to explore.
Denis Petrus Christiaan de Beer

Denis

Aug 2024
Verified booking
5/5
Nicola Martin

Nicola

Aug 2024
Verified booking
1/5
I wasn't able to enter the site as suffer from vertigo and couldn't cross the bridge to enter the site. If possible I would like to request a refund for 1 ticket as this wasn't made clear. My partner enteted but was advised we hadn't paid for an audio guide but on the ticket it quite clearly says we had. Again could I request a refund for this element of the ticket?
Headout Guest

Headout Guest

Aug 2024
Verified booking
1/5
Headout Guest

Headout Guest

Jul 2024
Verified booking
1/5
Simon Isabelle

Simon

Jul 2024
Verified booking
5/5
Headout Guest

Headout Guest

Jul 2024
Verified booking
5/5
Óscar Camiña Estevez

óScar

Jul 2024
Verified booking
5/5
Headout Guest

Headout Guest

Jul 2024
Verified booking
2/5
Carmen Oropesa Paredes

Carmen

Jul 2024
Verified booking
5/5
Headout Guest

Headout Guest

Jul 2024
Verified booking
1/5
Suzanne Lundholm

Suzanne

Jul 2024
Verified booking
4/5
paul lubbers

Paul

Jul 2024
Verified booking
5/5
Reka Lajosne Bangha

Reka

Jul 2024
Verified booking
5/5
Andrien Rotunno

Andrien

Jul 2024
Verified booking
5/5
Daniela Ecaterina Stanciu

Daniela

Jul 2024
Verified booking
4/5
Headout Guest

Headout Guest

Jul 2024
Verified booking
5/5
Mr Peter white

Mr

Jul 2024
Verified booking
5/5
So much better than Pompeii...
Headout Guest

Headout Guest

Jul 2024
Verified booking
5/5
Karen Buchanan

Karen

Jul 2024
Verified booking
3/5
virginie imbrogno

Virginie

Jul 2024
Verified booking
4/5
Julia van der Sman

Julia

Jul 2024
Verified booking
5/5
Even in the tourist season, it was very quiet and everything went peacefully. The staff was friendly and the site is beautiful. The fact that you can walk around freely (almost everywhere) makes it a special experience.
Stuart Taggart

Stuart

Jul 2024
Verified booking
5/5
Fantastic place to visit, ease of entry with the tickets bought from Headout. Will definitely use the app again and already have for another visit but this time to Pompeii.
Zsuzsanna Vass

Zsuzsanna

Jul 2024
Verified booking
5/5
Jitske Ham

Jitske

Jul 2024
Verified booking
4/5
Juliette Maggio

Juliette

Jul 2024
Verified booking
5/5
Olivia de jong

Olivia

Jul 2024
Verified booking
5/5
IT was easy to find order the tickets en the Visit was amazing, beter than pompeii
Sophie Westeel

Sophie

Jul 2024
Verified booking
5/5
Great, thanks. That was really fast.
MARIA ASUNCIÓN JORGE SÁNCHEZ

Maria

Jul 2024
Verified booking
5/5
Roland Scheidegger

Roland

Jul 2024
Verified booking
5/5
Fast, simple and reliable. Looking forward to the next time!
Matej Vrabel

Matej

Jul 2024
Verified booking
4/5
Jacinthe Powlowski

Jacinthe

Jul 2024
Verified booking
4/5
Nina Pettinger

Nina

Jul 2024
Verified booking
5/5
Jan Šebesta

Jan

Jul 2024
Verified booking
5/5
Boudissa Mehdi

Boudissa

Jul 2024
Verified booking
4/5
FUGAIRON Aurélie

Fugairon

Jul 2024
Verified booking
5/5
Very handy to be able to access tickets without being connected. The visit to Herculaneum went very well.
Marita Giesecke

Marita

Jul 2024
Verified booking
4/5
Henrik Østergaard

Henrik

Jul 2024
Verified booking
4/5
Parizot Floriane

Parizot

Jul 2024
Verified booking
4/5
Fiona Baldwin

Fiona

Jul 2024
Verified booking
5/5
Amazing experience and staff helpful. Clean and tidy.
Jose A Palacios

Jose

Jul 2024
Verified booking
5/5
The archaeological park is impressive, the tickets are perfect and without queues
Feleena Grosvenor

Feleena

Jul 2024
Verified booking
4/5
The herculeum is fantastic and so worth a visit! We were there in July and it was a heatwave so personally didn't need to get any skip the line or in advance, we could have just walked in but I don't know what it's like rest of the year. Herculeum is so well preserved and there is a section of skeletons if that's something you are looking for particularly if comparing to Pompeii.
vanessa wolff

Vanessa

Jul 2024
Verified booking
3/5
Difficulty getting the tickets and audioguide (not in the same place). I had to go back and forth several times in 40-degree heat, which wasn't very pleasant.
Philippe Dalcq

Philippe

Jul 2024
Verified booking
5/5
Very hot but very good! Very good bar across the street 😃
David Weinzierl

David

Jul 2024
Verified booking
5/5
Petr Klíma

Petr

Jul 2024
Verified booking
5/5
Enrique Pérez de Osma

Enrique

Jul 2024
Verified booking
5/5
Everything was great, the truth is that I had doubts about this company because of comments and I booked 4 tours and all of them were great.
Feulien Carole

Feulien

Jul 2024
Verified booking
5/5
The place is magical. The audio guide was very interesting and comprehensive.
Thomas McCoy

Thomas

Jul 2024
Verified booking
5/5
Dominique LAVELLE

Dominique

Jul 2024
Verified booking
5/5
Headout Guest

Headout Guest

Jul 2024
Verified booking
5/5
Andreea Florina Thellmann

Andreea

Jul 2024
Verified booking
5/5
Candolfi Muriel

Candolfi

Jul 2024
Verified booking
4/5
Clara Panebianco

Clara

Jul 2024
Verified booking
4/5
Very beautiful and very well organized excavations, fantastic idle garden
Cécile Gandoulphe

Cécile

Jul 2024
Verified booking
5/5
Sergiy Bilokrynytskyy

Sergiy

Jul 2024
Verified booking
5/5
Everything is well organized, but a large staircase at the exit is difficult to climb.
Headout Guest

Headout Guest

Jul 2024
Verified booking
5/5
Jane Ogleby

Jane

Jul 2024
Verified booking
5/5
So easy We got reminders day before what we needed Directions Good value So east Thankyou Our 2nd experience booked with you Will book again and recommend
Jaye Yoshonis

Jaye

Jul 2024
Verified booking
5/5
Christine Macfadyen

Christine

Jul 2024
Verified booking
5/5
It was quick & easy to book & we loved the Herculaneum. Amazing walking around trying to imagine wearing a toga & living in this very old town. The detailed care the excavationists took to expose this village is amazing! Thank you Christine Macfadyen
LAURENT françoise

Laurent

Jul 2024
Verified booking
1/5
Bon d échange était bien le billet Arnaque car peu importe l horaire
Valerie Ney

Valerie

Jul 2024
Verified booking
5/5
Irene Davidson

Irene

Jul 2024
Verified booking
5/5
Headout Guest

Headout Guest

Jul 2024
Verified booking
5/5
Jean-Pierre Grayet

Jean-pierre

Jul 2024
Verified booking
3/5
Give the address of the exchange point OK but why not specify that it's simply the ticket office at the entrance to the site. That way, you won't think it's a different address!
Chollet laplanche

Chollet

Jul 2024
Verified booking
5/5
Pleasant staff, magnificent site visit
Sara Ruth Rimer Korsunsky

Sara

Jul 2024
Verified booking
5/5
The visit to Herculaneum is impressive, touring the city in the 21st century, stopped in the time of 79 AD.
Headout Guest

Headout Guest

Jul 2024
Verified booking
5/5
Roland Scheidegger

Roland

Jul 2024
Verified booking
5/5
Steven John Riley

Steven

Jul 2024
Verified booking
5/5
Julie garner

Julie

Jul 2024
Verified booking
5/5
Headout Guest

Headout Guest

Jul 2024
Verified booking
5/5
Plumas Lelievre

Plumas

Jul 2024
Verified booking
4/5
Headout Guest

Headout Guest

Jul 2024
Verified booking
5/5
BORCELLE Martine, Muriel, Andrée

Borcelle

Jul 2024
Verified booking
5/5
Very easy to find, no waiting...
Headout Guest

Headout Guest

Jul 2024
Verified booking
1/5
michael jacobs

Michael

Jul 2024
Verified booking
1/5
I decided not to use a tour guide but was told at the gate that my digital ticket was no good. That my tour guide had tickets even though I paid €74 for them. I then had to pay again at th
Andrea Butler

Andrea

Jul 2024
Verified booking
4/5
There was no problem about getting our online tickets exchanged for entry to Herculaneum and pick up an audio tour as the staff were very efficient. Had a great day exploring the site. The only problem we had, and we were not the only ones, is that we missed the entry sign and entered the site back to front but that is the problem for Herculaneum not Headout who I booked with.
Pablo Fresno Zarza

Pablo

Jul 2024
Verified booking
4/5
Ales Gavenda

Ales

Jul 2024
Verified booking
5/5
All was fast and smooth. I suggest.
Michaela Shortt

Michaela

Jul 2024
Verified booking
5/5
The tickets were easy to book and emailed through promptly. I thought Herculaneum was amazing, the detail of the ruins left behind is incedible, mosaics, paintings and many precious artefacts of the unfortunte citizens who died on that fateful day. I could have stayed longer but it was too hot that day!
Antonio Pasquale Frasso

Antonio

Jul 2024
Verified booking
5/5
ALICIA GONZALEZ MORENO

Alicia

Jul 2024
Verified booking
5/5
Robert Geremia

Robert

Jul 2024
Verified booking
5/5
BEGOÑA ÁLVAREZ FUENTES

Begoña

Jul 2024
Verified booking
5/5
With the audio guide everything is very easy and two resting places are perfect.
Paolo Baldini

Paolo

Jul 2024
Verified booking
4/5
Massoulle olivier

Massoulle

Jul 2024
Verified booking
4/5
raul puelles moro

Raul

Jul 2024
Verified booking
5/5
Headout Guest

Headout Guest

Jul 2024
Verified booking
3/5
jose roberto chiariello

Jose

Jul 2024
Verified booking
5/5
Laura Wendl

Laura

Jul 2024
Verified booking
4/5
The condition of the ruins and the fact that you could enter most of the houses. In Pompeii, some were closed.
Joan Piera Sancerni

Joan

Jul 2024
Verified booking
5/5
Martin Mitov

Martin

Jul 2024
Verified booking
5/5
Great! I am extremely pleased! Perfect organization, unforgettable place.
Heather Gregson

Heather

Jul 2024
Verified booking
5/5
ANDREW J WEBB

Andrew

Jul 2024
Verified booking
4/5
Audrey Brooks

Audrey

Jul 2024
Verified booking
5/5
Ticketing experience was good, no hanging around,easy process. Enjoyed the info on the audio and going around at my own pace.
ADRIAN SANTANA ROSALES

Adrian

Jul 2024
Verified booking
5/5
Everything was excellent, the archaeologist we met was very professional. Highly recommended
George Ashley Gross Smith

George

Jul 2024
Verified booking
5/5
Estie Spivakov

Estie

Jul 2024
Verified booking
2/5
The tour site is very interesting but the audio guide could have been much better organized. It was hard to tell which spot correlated to the recording number. The explanations of the audio guide were also sometimes hard to follow. For better experience for other customers, please consider adding a number to each building that coincides with the number of the audio recording, and perhaps numbering the inside components of the buildings (e.g. atrium, tablinum, etc.) so that we know where we are located and where to walk to, as instructed in the audio recording.
Frank Rudnik

Frank

Jul 2024
Verified booking
5/5
EMILIE REBIN

Emilie

Jul 2024
Verified booking
4/5
Olland Philippe

Olland

Jul 2024
Verified booking
4/5
Beautiful site. Very complete explanations with audioguide. No need for a private guide. Site very well preserved and in early July, relatively quiet. 👍👌🙂 On the other hand, it's a pity that you can't leave heavy motorcycle jackets in the lockers. But if you have a backpack and put the jackets in it, they'll be accepted... An aberration. 😱🥺🙃
Headout Guest

Headout Guest

Jul 2024
Verified booking
5/5
Headout Guest

Headout Guest

Jul 2024
Verified booking
5/5
Petrus van der Pal

Petrus

Jul 2024
Verified booking
3/5
Jessica Garratt

Jessica

Jul 2024
Verified booking
5/5
The ticket experience was really easy and with staff by the enterance to guide you where to go. We tried to find the Ancient Beach, but the sign posting wasn't the best for this. Such a lovely historical place to visit and I would recommend visiting this location alongside Pompeii (not the same day as it was a lot of walking).
Ender Öner

Ender

Jul 2024
Verified booking
4/5
Headout Guest

Headout Guest

Jul 2024
Verified booking
5/5
Joana Ramoneda Font

Joana

Jul 2024
Verified booking
5/5
The Headout experience was great. And everything we have visited has been fantastic.
Iris Kesteloo

Iris

Jul 2024
Verified booking
5/5
Zsuzsanna Palfi

Zsuzsanna

Jul 2024
Verified booking
5/5
It was wonderful to see Herculaneum. Special history!
ana cuenca cuenca

Ana

Jun 2024
Verified booking
5/5
The guide Ana Rita is fantastic, she explained everything very well and although it is huge we could see the most important things, the visit was punctual and enjoyable and the way to buy the tickets was easy.
Terence Childs

Terence

Jun 2024
Verified booking
4/5
Ruediger Kirschke

Ruediger

Jun 2024
Verified booking
5/5
Cameron Kay russell

Cameron

Jun 2024
Verified booking
3/5
Herculaneum is amazing. 100% recommend. We missed the signage indicating direction to start through the exhibit at viewpoint 1 making it really confusing and out of order to find audio start points. The numbers on downloaded map are not the same as the audio numbers in app.
Headout Guest

Headout Guest

Jun 2024
Verified booking
5/5
Cregeen Ingrid

Cregeen

Jun 2024
Verified booking
4/5
Aditya Vyas

Aditya

Jun 2024
Verified booking
3/5
Daniela Hofmann

Daniela

Jun 2024
Verified booking
5/5
Catherine Lampe

Catherine

Jun 2024
Verified booking
5/5
Awesome experience. Such a complete place that you could imagine being there 2000 years ago! Smaller than Pompeii but much more detailed. Headout app easy to use & data not tequired.
Ronald Misrack

Ronald

Jun 2024
Verified booking
5/5
alice b periquet

Alice

Jun 2024
Verified booking
4/5
It was amazingly interesting and very hot . I wish I understood how to navigate the site better. I could have been more efficient.
Headout Guest

Headout Guest

Jun 2024
Verified booking
4/5
Nowakowski Nicolas

Nowakowski

Jun 2024
Verified booking
5/5
Carmen Kurg

Carmen

Jun 2024
Verified booking
5/5
Headout Guest

Headout Guest

Jun 2024
Verified booking
2/5
Adelina Abrudan

Adelina

Jun 2024
Verified booking
5/5
The preservation of the archaeological site. The mosaics
COEYTAUX Yves

Coeytaux

Jun 2024
Verified booking
4/5
Ingemar Niclas Oesterberg

Ingemar

Jun 2024
Verified booking
5/5
VIGUIER CARINE

Viguier

Jun 2024
Verified booking
5/5
Headout Guest

Headout Guest

Jun 2024
Verified booking
1/5
Judith Leigh Ruckman

Judith

Jun 2024
Verified booking
3/5
It was difficult to follow the descriptions in the audio guide because the directions to find each item described were unclear. Often the Latin name for a room was given for directions, rather than ordinal or left/right directions.
Linda Griffiths

Linda

Jun 2024
Verified booking
3/5
Arienne Landry

Arienne

Jun 2024
Verified booking
5/5
Ease of entry, friendly staff. It wasn't crowded and educational.
Headout Guest

Headout Guest

Jun 2024
Verified booking
5/5
Ruth Burke

Ruth

Jun 2024
Verified booking
5/5
Louise Moriarty

Louise

Jun 2024
Verified booking
5/5
Headout Guest

Headout Guest

Jun 2024
Verified booking
5/5
Headout Guest

Headout Guest

Jun 2024
Verified booking
5/5
Helen P Dwyer

Helen

Jun 2024
Verified booking
5/5
Had a wonderful day at Herculaneum exploring the city. Could have just had one audio guide between two people as they didn't require headphones. Booking through Headout was easy and the tickets were easy to find in the app. Would highly recommend spending several hours exploring. Water is free inside the park with byo bottle. Take your own food, there are only vending machines with limited options.
Headout Guest

Headout Guest

Jun 2024
Verified booking
5/5
Oscar Maximo Guzman

Oscar

Jun 2024
Verified booking
5/5
Rose del Pino

Rose

Jun 2024
Verified booking
5/5
The experience of buying tickets has been very comfortable and easy. The archaeological ruins are very well preserved and worth a visit. As a tip I recommend looking at the temperature for the day of the visit because if it is hot it is very heavy.
David King

David

Jun 2024
Verified booking
5/5
Georg Weishar

Georg

Jun 2024
Verified booking
5/5
Raymond Fairley

Raymond

Jun 2024
Verified booking
4/5
Alex Boccalini

Alex

Jun 2024
Verified booking
5/5
Carol Borg

Carol

Jun 2024
Verified booking
5/5
Did the self guided tour. We found the sites not well marked and confusing but overall it's an awesome place to visit. My partner liked it better than Pompeii due to the preservation of everything being so much better.
Richard Anthony Bath

Richard

Jun 2024
Verified booking
4/5
Mounac Aylmer

Mounac

Jun 2024
Verified booking
4/5
Catherine Sherlaw

Catherine

Jun 2024
Verified booking
2/5
Thé directions are very bad in the visit, there are different numérotation ,difficult to use thé audio guide . No explanation at all. Very desapointing
PHILIPPE-MASCIAVE Marie-Line

Philippe-masciave

Jun 2024
Verified booking
3/5
Headout Guest

Headout Guest

Jun 2024
Verified booking
5/5
Headout Guest

Headout Guest

Jun 2024
Verified booking
3/5
Jeanne Chen

Jeanne

Jun 2024
Verified booking
2/5
Didn't book but got charged
Headout Guest

Headout Guest

Jun 2024
Verified booking
1/5
Headout Guest

Headout Guest

Jun 2024
Verified booking
5/5
Ann N Drabing

Ann

Jun 2024
Verified booking
4/5
The entire process was very easy!! The staff was very friendly and willing to help. This is an amazing museum!!! I liked the fact that there were not so many people. Thank you for helping male our experence so enjoyable.
David Benton

David

Jun 2024
Verified booking
5/5
Herculaneum is as impressive as Pompeii but on a smaller more manageable size.
pempie frederic

Pempie

Jun 2024
Verified booking
4/5
very good nothing to complain about, practical to avoid wasting time. Pour pompei il faudrait orienter la bonne rentrèe avec le billet headout
Gail obeney

Gail

Jun 2024
Verified booking
5/5
Guillermina Font Perez

Guillermina

Jun 2024
Verified booking
5/5
Great No problems at all Very easy platform
Antoinette Ambroselli

Antoinette

Jun 2024
Verified booking
5/5
Robert István Bóna

Robert

Jun 2024
Verified booking
4/5
Shirley Talbot-Adams

Shirley

Jun 2024
Verified booking
3/5
Wray Finks

Wray

Jun 2024
Verified booking
4/5
Didn't need skip the line tickets because there was no line to get tickets or to enter site.
Kathleen Allen-Thornton

Kathleen

Jun 2024
Verified booking
5/5
Herculaneum was a very interesting site. We had no problems with getting our tickets and audio guides.
Mariano Castellá Vilás

Mariano

Jun 2024
Verified booking
5/5
I went in the afternoon and there were few people, unlike Pompeia which was crowded and disappointed me. Visiting Ercolano was rewarding, a small but very well preserved site. The online booking was perfect, efficient.
Headout Guest

Headout Guest

Jun 2024
Verified booking
1/5
Headout Guest

Headout Guest

Jun 2024
Verified booking
5/5
Joan Sola Girona

Joan

Jun 2024
Verified booking
4/5
Quality audio guide, well explained visit. I liked the visit, there were few people.
Lucy Hoffman

Lucy

Jun 2024
Verified booking
1/5
The tickets didn't arrive, there was no where to redeem them. The Herculanuem skip the line is a scam. DO NOT USE THIS app. We had to buy other tickets. It was a rip off.
MRS J FERGUSON

Mrs

Jun 2024
Verified booking
5/5
Headout Guest

Headout Guest

Jun 2024
Verified booking
4/5
Helene Harber

Helene

Jun 2024
Verified booking
4/5
Paul Christie

Paul

Jun 2024
Verified booking
5/5
Philip Day

Philip

Jun 2024
Verified booking
4/5
Lynley broad

Lynley

Jun 2024
Verified booking
2/5
I thought your service was rubbish. Loved the venue
van der Lelij

Van

Jun 2024
Verified booking
5/5
Patrick Glass

Patrick

Jun 2024
Verified booking
2/5
The grates on the sidewalks weren't even and not many areas were accessible by mobility scooter.
Headout Guest

Headout Guest

Jun 2024
Verified booking
5/5
Lillian Lobo Ondarza

Lillian

Jun 2024
Verified booking
4/5
Susan katrine gillison

Susan

Jun 2024
Verified booking
4/5
The booking was easy and the tickets easy to use on site. herculaneum was great. However, we pre-booked having visited a heaving Pompei but there were no crowds so needn't have bothered!!!!
Lucian Sojczynski

Lucian

Jun 2024
Verified booking
5/5
Audio guide was very well done. Amazing history and a once in a lifetime experience. Would have loved to get a bit closer to the lowest level where human remains were unearthed in the boat houses.
Laragh Geoghegan

Laragh

Jun 2024
Verified booking
5/5
The site is amazing and well worth the visit! It's incredible how well preserved Herculaneum is and is very unique from other Roman sites I've visited before. We visited the last week of May and it wasn't too busy which was great. I'm looking forward to visiting if/when Villa of the Papyri is open to the public!
Reina Borjas Moreno

Reina

Jun 2024
Verified booking
2/5
According to the official website of the park, the park is supposed to close at 19:30. It was 18:40 and they already started to take us out of the park because it closed at 19:00. I could have seen a lot more if they had left me a few minutes. I also thought that the audio guide was included. Since the original price is 13€, so "without queuing", it is relatively false, because there was never a queue. So I paid 6 euros more for each ticket without audio guide? It does not seem right to me. Anyway, I don't think I will contract with you again.
Headout Guest

Headout Guest

Jun 2024
Verified booking
5/5
Bernd Ganssauge

Bernd

Jun 2024
Verified booking
4/5
James Derheim

James

Jun 2024
Verified booking
5/5
Carolyn Hector

Carolyn

Jun 2024
Verified booking
4/5
€26

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