Combo (Save 5%): Krakow-Balice Airport Transfers + Krakow Card

The number of museums, so you can also see things that you wouldn't have had on your agenda and then experience one or two positive surprises. The Krakow Underground and the Archaeological Museum are particularly well prepared! to improve: Some of the museums did not know whether they were included in the pass or not. The code reading machines often didn't work, the staff often didn't know how to use them outside the norm. They didn't know that you can switch the long device to a different mode that can also read QR codes and not the usual barcodes! That's why I had to argue at almost every museum, the worst was at Schindler's Factory (which is generally very poorly organized and structured!) In the end, with effort, explanation and friendly conversation, we got in everywhere we wanted to go. It would therefore be important to provide the barcode as well as the QR code! Also a small digital folder with the museums that are included, as otherwise you often get lost and then don't go there again!

Nothing

I spent over 30 euros in a ticket I did not use, manage for another day was not possible, cancelling was not possible. Customer service not available just a chat bot. It was never clear that was not the ticket to enter de museums, when arriving I got rejected in the entrance so I had to buy an extra ticket. Nobody from headout staff or agency was near by.

Not worth the cost, at all

Unique thank you everything, perfect pleasant and interesting

We weren't able to use our tickets for anything. We stayed close to the Old Town and pretty much everything was within walking distance. The buses always looked very crowded. The museums we wanted to see were closed when we went and the Wawel Castle wasn't included. I've purchased other city passes before (such as in Copenhagen) and they were tremendously valuable... not so much in Krakow. Plus, getting the ticket was frustrating. Having a digital card and an app with maps of where the sites are located and information about each would be a tremendous improvement.