Guests from Italy, Germany, Hungary and over 27 countries have loved this experience
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Paraskevi
May, 2024
I thought that having this electronic ticket you don't wait at a queue but when the employee scanned the ticket he wasn't able to find it. So, I went to the ticket office and another employee gave me a printed ticket which was OK. But I missed valuable time.
Paola
Apr, 2024
Very few lines at the entrance and very well done audio-guided tour. An absolute must-see museum when visiting Vienna.
View original review in Italian
Joachim
Apr, 2024
The online tickets still had to be exchanged at the museum. This meant we had to queue. It would be better to send an online ticket with a corresponding QR code for direct entry.
Otherwise, everything was excellent.
View original review in German
Janine
Apr, 2024
It was very easy to book tickets with Headout. The audio guide at the museum was excellent. Everything went very smoothly.
Lucie
Apr, 2024
We loved it. I would be there much more longer if there would be possibility to refresh for example in a coffee bar. I have seen paintings from such a great painters for the first time in my life and it was life changing. Lucie
Alessio
Jan, 2024
I expected to receive tickets via email or a QR code, there was only one reservation ID on the app, the staff on site had some difficulty understanding how to dispense tickets.
View original review in Italian
Stephanie
Dec, 2023
I loved the Michelangelo Exhibition and the Old Masters drawings in the State Rooms. The Albertina is now my favorite place in Vienna.
Simon
Nov, 2023
Hello,
It was difficult, confusing which tickets are valid where and how.
-Vienna City card + hop on off+ - 20 % ???
-Vienna Card
-Hop on Hop off
The Vienna Card can only be picked up at certain stations, stood in front of a museum entrance with the headout QR code and could not get in. (until we picked up the ticket we drove black) thought that public transport was included.
Mfg
Netzer Simon
View original review in German
Zanini
Oct, 2023
Il Vienna pass è stato decisamente utile. Tutte le attrazioni che ci interessavano erano incluse. Nessuna coda.
Unico neo non sono inclusi i mezzi pubblici utili, tram, metro e bus normali per cui abbiamo fatto un abbonamento a parte.
Garandel
Sep, 2023
We are very satisfied with the vienna pass, which allows us to access many sites without waiting. The guide provided allows us to check which sites are accessible. When ordering the vienna pass, I would have liked explanations on how to book the opera and the palace in advance. ..... I couldn't find any and couldn't plan ahead. The buses are perfect, easy to take and the audio guide very useful. A beautiful city.
View original review in French
Iris
Aug, 2023
Ich fand es nicht gut das man den pass nicht zugeschickt bekommen hat , man musste den vor Ort abholen, die Dame dort war nicht motiviert, hat einen den pass in die Hand gedrückt und nichts groß erklärt alles musste man ihr aus der Nase ziehen ! Dann wiederum musste man einiges im Internet buchen , einiges an der Kasse abholen, bei Anderen Eintritten durchgehen , komisch.
Der on und Hop Bus unübersichtlich wo hält er wo kann ich zu steigen 1
Olena
Jul, 2023
Strong advice to let people know that after you purchase an online ticket you must exchange it for a paper one at the ticketing desk.
All the rest just fabulous;)
Ruth
Jun, 2023
Die Ausstellung war sehr gut, aber das Ticket hat keinen Barcode und man muss sich erst an der Kasse anstellen, um es umschreiben zu lassen.
Das ist somit nutzlos
Jinxu
Jun, 2023
Tickets needed to be exchanged at the box office to be used. There was no benefit to purchasing online if I still need to go the box office
Neide
May, 2024
Foi muito fácil a troca do voucher pelos ingressos, sem fila. O museu muito agradável e obras magníficas.
Francesco
Apr, 2024
An excellently organized museum . Contents of exceptional importance
View original review in Italian
Natalia
Apr, 2024
Great collection and exhibition . Enjoyed the time
Andreas
Mar, 2024
☆☆☆☆☆ great museum.!¡!!!¡!!!¡☆☆☆☆☆☆ in the city center. Roy Lichtenstein exhibition
Anna
Jan, 2024
Speed in handling the reservation and convenient price
View original review in Italian
Kościelnicki
Dec, 2023
Once I got a right ticket at museum counter, everything went fine
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