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Anna
Apr, 2024
There was NO host, tickets were double the cost of a regular ticket! It seems like a scam for tourists who cannot buy tickets online for the day as they have been bought out by the likes of your company!
Elizabeth
Apr, 2024
We arrived, found our tour operator, received tickets, followed the the line of people inside the gallery, bags checked, then into the gallery. Photographed David, toured the gallery, bought postcards from the shop and exited.
Elizabeth
Apr, 2024
The museum visit was great! However, we almost didn't get in because although very clear, helpful instructions had been provided for meeting our guide, he was not at the designated place when we arrived. It was only by chance that we happened to find him, with help from another company's guide, right at the last minute, in a different part of the street. He also was not wearing the red badge that we were looking for, so it was a bit stressful.
Kent
Apr, 2024
Museum as well laid out, very good information about the exhibits and a wonderful display of art. The statue of David is even more impressive when you see it in person.
Mary
Apr, 2024
Headout was great at providing last minute easy ticket collecrion and short wait to enter the museum. Host was personable and helpful to get us where we needed to be.
Barbara
Apr, 2024
Beautiful venue, but the literature to schedule the tour indicated a 1 hour tour, not just a ticket to access the venue and have a shorter line. The advert in the online materials was not accurate. The information at the site, was unclear from the hosts and you were plopped into a line (at double the cost of the entrance fee) and left.
Nancy
Apr, 2024
Our guide was late giving us the entry tickets and did not enter the museum with us, however, we greatly enjoyed the museum. I think we were overcharged. I've been wanting to see the statue of David for many years, so I'm very glad I finally got to see it!
Curtis
Apr, 2024
I wish I had know it was only an audio guide and not a live guide. Plus I did not have my earpods with me, so I did listed to some of the audio but not much.
Edward
Apr, 2024
Online ticketing and app made the process very easy. No long lines to get tickets. Commnication and directions for ticket pickup were excellent.
Ana
Apr, 2024
We purchased the skip the line only tickets .. everything was wonderful and very organized . Highly recommend. Thank you
Dorothy
Apr, 2024
We booked 8:30 entry and that is when we entered. Worth the $$ not to have to wait in line! Recommend the audio guide. Written explanations are nice but audio really added to experience. Nice restrooms
Kaitlyn
Apr, 2024
Our Crown guide, Hershey, was spectacular. She was polite, super sweet and very helpful! She made our booking and entrance into the Gallery a breeze. She is great at what she does!
Debra
Apr, 2024
The exhibit made my visit memorable. We did not get a guide, it was total mayhem that day with huge crowds. It was a holiday and spring break. But it was an amazing experience to see the exhibit.
Marina
Apr, 2024
We arrived early and guide was able to get us in an earlier time slot. He was very polite and helpful. Made a great difference being able to ski the line and go straight into the gallery. Worth every cent
Richard
Apr, 2024
The tour staff was easy to find and very helpful. The guide for the Uffizi tour was very enlightening and offered valuable context for each piece of art. Easy access to those wonderful galleries.
Maria
Apr, 2024
The convenience of the tickets and the kindness and helpfulness of the operators was great. The attractions were wuelle
View original review in Italian
Pauline
Apr, 2024
As we approached the Academia Gallery we could see the queue was very long so it was fortunate we could purchase a skip the line ticket through Headout on line there and then outside the Gallery and get a time slot to by pass the queue and get in within the time it took to drink a coffee while we waited. Our Host met us at the meeting point and escorted us to join a much shorter line where we waited a few minutes before we entered the Gallery. It cost us twice the price of a pre booked ticket, but worth it to us to save time in the queue. All the staff were polite and helpful and the Academia was amazing, especially Michaelangelo's David and other works of art, another one ticked off the "bucket list"! One tip don't let the staff outside the Gallery help you buy a ticket as they charge extra, do it on line with Headout yourself!
Madeleine
Apr, 2024
They give you fast-access tickets to skip the line at the Accademia Gallery but there is no guide whatsoever inside, so what you are paying for is not as advertised (mentions a 1.5 hour guided tour). They should be honest about what you are booking in the description.
Saman
Apr, 2024
We visited Galleria dell'Accademia Which is a fantastic place of art for any tourist in Florence. Enjoyed our time, seeing sculptures from Michelangelo and paintings from famous painters of Italy. I would like to thank you very much the agent from Headout for being such a nice person and accommodating or schedule.
James
Apr, 2024
The exhibits were absolutely amazing. Unfortunately it was over crowded and confusing. The gallery could have been laid out in such a way to keep the public moving in an orderly direction. My overall impression was get as many people into the gallery and leave them to their own devices. We paid a lot of money for the tour and never got a tour guide.
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