Guests from United Kingdom, Ireland, France and over 25 countries have loved this experience
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Michele
Apr, 2024
Loved everything about our experience!! The tour was awesome and everything went smoothly. The only complaint I have is that I received an email with one meeting point and after we got there I checked my email again and saw that we were supposed to be at a different meeting point. We literally ran to the 2nd point only to find out we could've been picked up at the 1st spot. Regardless, we loved it and would definitely book with you again!!
Rossana
Apr, 2024
The place is outstanding, understand why Krakow was one of the richest cities in the 400s, salt equal to gold, and there is plenty of it here. Excellent guide, safe route
View original review in Italian
Miho
Apr, 2024
I meant above is the meeting point after the tour. When the tour finished, it would have been better if the guide could suggest what time we should come to the parking area and a brief explanation of the parking area to remind the visitors.
Mathebat
Apr, 2024
The driver and guide took care of us perfectly. We were well accompanied.
However, it's important to understand that the time indicated is when the vehicle or mini-bus arrives at the meeting point. It is not the starting time of the tour.
View original review in French
Bettina
Apr, 2024
The pick-up and transfer worked wonderfully, the driver gave us great and understandable information. In my opinion, there were too many groups in the mine at once and
the gide was often very difficult to understand, everything had to happen very quickly, there was little time to marvel.
View original review in German
Kevin
Apr, 2024
Really great and interesting place to visit. Very helpful and knowledgeable staff.but very expensive
Compared to other tickets available for the same experience.
Ginevra
Apr, 2024
Il tour è stato molto ben fatto e la guida era molto preparata. Unico problema, essendo gli spazi molto grandi e il gruppo numeroso si faceva spesso fatica a sentire le spiegazioni e le curiosità sugli spazi visitati. Consiglierei delle cuffie per poter raggiungere tutti quanti.
Olivia
Mar, 2024
When we booked it gave us the option to book a pick up point so we picked this tour as it was around the corner from the hotel but then it never came and got called after that it was a different meeting point and we had to sort out a taxi. So I tried to get in contact with an agent and he just said the location got changed last minute and they have no control over it and literally put ":(" which seems a bit odd. Then they tried to say that they contacted us so it was our responsibility but we had proof they called us after.
Helen
Mar, 2024
Terrific tour. Our guide for the day, Agnieska, was very friendly and knowledgeable. The saltmines themselves were breathtaking and certainly a must see on any tour to Krakow. Thank you.
Rita
Mar, 2024
I liked the transportation ride and experience, however I feel that it should be more guided. We waited 1hour to start the tour what was already inconvenient and The guide left us in one room of the mines we needed to find out alone the exit and once we finished in another building we felt a little bit lost how to go back to the bus.
Mariola
Mar, 2024
Good experience.
Transport to and from the Salt Mines was great.
The driver was very friendly, his name was Wiktor. He offered us tips on restaurants to eat and places to see also.
Very good.
Ryan
Mar, 2024
Małgorzata took us too and from the tourX she was great and on time, kept us updated throughout. The tour was fantastic, highly recommended
Descendre
Mar, 2024
The transport was very good and so was the guide
The.site.was.really.very.pretty.and.the.guide.was.very.clear.and.interesting.she.really.knows.the.place.
It's a skill not to be missed.
View original review in French
Jose
Mar, 2024
Ha sido todo muy correcto tal y como estaba programado, puntualidad correcta, guía muy bueno y muy buen comunicador, dominando el idioma a la perfección y la visita cumple con las espectativas esperadas, así que mi experiencia ha sido de una grata satisfacción
Cinzia
Jan, 2024
The activity was enjoyable with the exception of a time change by the organization that resulted in one of the 6 participants being unable to attend and for which we had been confirmed to have received a refund for a ticket that had not yet been received. Still a good experience!
View original review in Italian
Manuel
Jan, 2024
The visit overall, except that the driver took over an hour for the initial fifteen minute ride because he took the passenger to a garage to change a large bus for a minibus.
View original review in Spanish
Laura
Dec, 2023
the tour of the salt mine exceeded all my expectations!! My tour guide was knowledgeable and could clearly communicate with the big group; wherever I was (at the front and back) I could understand her. I have recommended the tour to everyone who wants to visit Krakow!
Claudio
Dec, 2023
From pickup point to post visit delivery simply everything. kudos to the young driver who accompanied and assisted us
View original review in Italian
Mr
Nov, 2023
Very easy process. What a Fantastic place to visit I would highly recommend the salt mines it is a very long walk underground but out English speaking guide was very informative and also had a great sense off humour
Naomi
Nov, 2023
The booking process was relatively straightforward though the pick up location changed at short notice. Despite that, the trip was enjoyable and the guide excellent.
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