Headout logo. Link to home.
Help
Airport Services

Plaza Premium Lounge Kualanamu International Airport Medan

Entrance to the lounge at Dubai International Airport with travelers and modern seating area.
Interior view of a modern lounge with plush seating and large windows in a luxury hotel, Paris, France.
Premium restrooms with modern amenities for lounge users at an airport.
Premium lounge exterior with modern architecture and glass facade, showcasing entrance in [City, Country].

Duration

3 hrs

Meals included

Indulge in a sumptuous meal as a part of your experience

Instant confirmation

Mobile ticket

    • Wait for your flights in a premium lounge space for 3 hours, enjoy regional and international dishes along with local craft beer.

    • Stay productive with free high-speed Wi-Fi, charging ports, and fully functional workstations. Get real-time flight information & concierge assistance.

    • Enjoy local hospitality, comfort, a space to unwind or work, and privacy - all while you wait for your flight.

    • Lounge access is available daily from 5am to 10pm.

    • 3-hour lounge access for domestic flights

    • Meals & Beverages (vegetarian options available)

    • Charging stations and Wi-Fi

    • Workstations, seating, a concierge, and real-time flight information displays

    • Shower access (requires extra fee)
  • These tickets can't be cancelled or rescheduled.

  • Unwind in a quiet lounge for 3 hours, savor authentic local dishes, relax, or catch up on work with unlimited Wi-Fi and functional workstations.

    Getting Started:

    Show your boarding and lounge pass, keep an ID handy just in case of verification.

    What to expect:

    A clean, quiet setting with curated meals, digital connectivity, and real-time flight updates—perfect for work or rest.

    Features:

    • Charging stations for electronic devices

    • Concierge services for traveler assistance

    • Flight information displays

    • International and local cuisine

  • What's Not Allowed:

    • Keep in mind that food & beverages, alcohol, and sharp metallic tools or objects are not allowed on this experience.

    Accessibility:

    • Staff and concierge are available to help passengers who require special assistance.

    Additional Information:

    • Children under 2 years old can enter for free with a paying adult.

    • Facilities: restrooms, free Wi-Fi, smoking room.

    • Lounge access duration is 3 hours.

    • Open daily from 5am to 10pm

    • Your voucher will be emailed to you instantly.

    • Display the voucher on your mobile phone with a valid photo ID at the redemption point.

    Ticket redemption point

    • Redeem your ticket at Plaza Premium Lounge (Domestic Departures).

    • Address: Mezzanine Level (PMD 01), Domestic Departures, Kualanamu International Airport (Near Gate 9).

    Get directions to the redemption point

Top things to do in Jakarta

Download app section background

We've served 38 million+ guests and we are here for you

38 million+

Happy customers across 10,000+ experiences

In the media

Featured and recommended by the best brands

24 x 7 help center

Have a question? Live chat with local experts anywhere, anytime