Natural History Museum Vienna Entry Tickets

What to bring

• Comfortable, closed-toe shoes are recommended—some floors and gallery transitions aren’t carpeted, and you’ll do a lot of walking.

• If you plan to borrow a wheelchair, you must bring a valid photo ID to leave at the front desk.

What's not allowed

• Large bags, full-size backpacks, umbrellas, tripods, walking sticks without medical necessity, and bulky coats must be checked into the cloakroom near the entrance.

• Food and beverages are not permitted inside the exhibition areas under any circumstances.

• Pets are not allowed inside the museum; only certified assistance animals such as guide dogs are permitted.

• Photography with flash or any form of professional filming equipment is not allowed without advance written permission.

Accessibility

• The museum is partially wheelchair accessible, with ramp entry via Burgring 7 and elevator access to all exhibition floors. However, the rooftop tour is not accessible due to stairs and limited space.

• Wheelchairs are available to borrow free of charge at the information desk, though availability is limited and provided on a first-come, first-served basis.

• Accessible restrooms are located on every main floor, including one near the café's guest garden area.

Additional information

• To make the most of your visit, arrive early—last admission is 30 minutes before closing (5:30pm from Thursday to Monday and 7:30pm on Wednesdays).

• The main entrance is at Maria-Theresien-Platz, 1010 Wien, with the ticket office located right in front of it. For visitors using wheelchairs, please use the accessible entrance at Burgring 7, 1010 Wien.

• The information desk is located inside the museum, in the Entrance Hall at the 'Unterer Kuppelsaal'.

• Children under the age of 14 must be accompanied by an adult at all times while inside the museum.

• Most visitors begin on the ground floor, so starting on the upper levels (especially in the morning) gives you a quieter experience in the fossil, anthropology, and meteorite halls.

• Although the lockers are free to use, you’ll need a 1-euro coin as a deposit, which is returned when you unlock them.

• Strollers are allowed, but during peak times, staff may ask you to temporarily park them in designated areas to reduce congestion.

• The museum café, located under the central dome, serves a range of hot meals, pastries, and drinks, and is open daily except Tuesdays.

• A museum shop on the ground floor offers a variety of themed souvenirs, including books, gemstones, fossils, and educational toys.

• Your voucher will be emailed to you instantly.

• Display the voucher on your mobile phone with a valid photo ID at the redemption point.

Ticket redemption point

• Show your ticket at Museum of Natural History Vienna.

• Address: Burgring 7, 1010 Wien, Austria.

Get directions to the redemption point