Combo (Save 5%): Sisi Museum & Hofburg Guided Tour + New Hofburg Palace Audio Tour

What to bring

• Carry a valid photo ID, especially if you booked your tickets online, as some staff may request it at entry.

• Bring along a small backpack with a sunhat, sunglasses, and a water bottle.

• Choose supportive, closed shoes since you’ll be walking extensively over stone floors, uneven cobblestones, and large open courtyards.

• Pack your own headphones for a better audio-guide experience, and opt for a wired pair instead of Bluetooth to avoid connection issues.

• A light scarf or cardigan is handy if you’re visiting in spring (March to May) or autumn (September to November), as open courtyards can feel breezy even on sunny days.

• Carry a compact umbrella or rain jacket if you’re visiting during Vienna’s wetter months (April, May, September, and October).

What’s not allowed

• Flash photography is prohibited in most indoor exhibition areas to protect delicate artworks and furnishings.

• Tripods, selfie sticks, and large camera equipment are not permitted inside.

• Food and beverages are not permitted inside museum or gallery spaces.

• Large bags, suitcases, and other oversized items must be stored in the cloakroom or lockers before entry.

• Large luggage is not allowed due to space limitations.

• Smoking and vaping are not allowed anywhere within the palace buildings.

• Pets are not permitted, except for certified service animals.

• Nobody likes a crowd. A single group has a maximum of 25 people.

Accessibility

• This experience is not accessible by wheelchair and pram/strollers.

• Choose safety and comfort: This experience is not the best fit for mobility issues.

Additional information

• The Sisi Museum has narrow corridors. For a smooth tour experience, stay close to your guide.

• Your tour will proceed as planned, even if extreme weather restricts access to the free outdoor areas including the courtyards, Heldenplatz, and Burggarten.

• The weather here tends to bring unexpected twists. Dress in layers for adaptable comfort.

• If you’re visiting between June and August, book your tickets at least 2 to 3 weeks ahead, as summer draws the largest crowds in Vienna. For milder weather and fewer visitors, plan your trip between March and May or September and November.

• Arrive by 9:30am or later in the afternoon to enjoy a calmer atmosphere; midday tends to draw the heaviest crowds.

• The main entrance for visitors is at the Weltmuseum Wien on Heldenplatz, beside the large equestrian statue of Archduke Charles and facing the Burgtor archway.

• If you’re hoping to catch the Spanish Riding School's famed morning exercises, plan to be there by 10am to secure the best views.

• For a special cultural treat, visit on a Sunday between mid-September and June and arrive by about 9:15am to attend the High Mass at the Hofburg Chapel.

• Set aside a full hour or up to 90 minutes for the Treasury’s regalia and treasures.