National Gallery Entry Tickets with Audio Guide Tour

What to bring

• Have your entry ticket and ID ready for a seamless experience.

• Stay ahead of the game; download the Vox City app beforehand to dodge any network glitches at the location.

• Don’t forget your trusty earphones for an immersive audio guide experience.

What’s not allowed

• Keep in mind that food & beverages, drones, alcohol, and sharp metallic tools or objects are not allowed on this experience. Pack wisely!

• Due to venue restrictions, pets cannot tag along for this experience.

• Shutterbugs, take note: Flash photography is a no-go inside the venue.

Accessibility

• This experience is wheelchair and pram/stroller accessible.

• Ramps and elevators are available at the venue for easy access.

• If you need special accommodations for a disability, please contact the staff at the venue. Accessible parking spaces and public transportation options are conveniently located on Orange Street.

• Your guide dogs are welcome at the venue.

• British Sign Language-interpreted talks on paintings are available.

• Manual wheelchairs and rollators are available to borrow at the Getty Entrance.

• Hearing loops are available at the information desk.

Additional information

• Many Renaissance paintings feature nude figures, so consider whether you want your children to see these artworks before bringing them.

• Facilities: cloakroom, restroom, free Wi-Fi, baby changing facilities, and first aid.

• Your voucher will be emailed to you instantly.

• Please arrive at the redemption point 15 mins before the scheduled time of your visit to avoid any delays.

• Display the voucher on your mobile phone with a valid photo ID at the redemption point.

Ticket redemption point

• Meet your host in Trafalgar Square.

• Address: Trafalgar Square, London WC2N 5DN, United Kingdom.

• Landmark: Opposite Sainsbury Wing, next to the Statue of James II.

• Host identifier: Your host will be wearing a ‘Vox City’ uniform.

Get directions to the redemption point