From Queenstown: Milford Sound Scenic Flyover & Cruise

What to bring

• Photo ID: Bring a valid photo ID matching the name on your booking.

• Clothing: Wear comfortable clothing and sturdy, closed-toe shoes suitable for walking and variable weather.

• Warm layer: Bring a warm jacket, as Milford Sound weather can be cool even in summer.

• Sun protection: Bring sunglasses, sunscreen, and a hat for sun protection.

• Essentials: Carry a water bottle and any personal medication you may need.

Accessibility

• Mobility needs: This activity is not suitable for wheelchair users or people with reduced mobility.

• Boarding: Guests must be able to board and disembark aircraft, coaches, and boats independently or with minimal assistance.

• Restrooms: There are no wheelchair-accessible restrooms available during the tour.

• Passenger weight note: Passengers weighing 140 kg, 308 lb, or more should make a note during booking.

• Helicopter weight limit: For helicopter activities, the weight limit is 116 kg, 255 lb.

• Weight discrepancy: A discrepancy over 15 kg, 33 lb, from the declared weight at check-in may lead to rescheduling, subject to availability.

What’s not allowed

• Large luggage: Large bags, suitcases, and oversized luggage are not permitted on the aircraft, coach, or cruise.

• Substances and smoking: Alcohol, illegal substances, and smoking, including e-cigarettes, are prohibited on all transport and during the cruise.

• Drones and equipment: Drones and professional photography equipment are not allowed without prior permission.

• Pets: Pets are not permitted, except for registered service animals.

Additional information

• Weather and flights: All flights are subject to weather, and the experience operates except when the operator deems it unsafe.

• Children and infants: Infants must sit on laps, child pricing applies for ages 2 to 11, and children under 2 travel free but must be in the booking.

• Arrival time: Please arrive at the meeting point at least 20 minutes before your scheduled departure time.

• Itinerary changes: The itinerary and duration may vary depending on weather, traffic, and operational requirements.

• Food and drinks: Food and drinks are not included unless specified in your ticket, but you may bring your own snacks.

• Restroom access: Restroom facilities are available on the cruise vessel but may be limited during other parts of the tour.

• Special requirements: Please inform the operator in advance of any dietary requirements or medical conditions.

• Weather prep: Dress appropriately for changing weather conditions in Milford Sound.

• Flight availability: Flight activities are subject to availability and require confirmation with the airline partner.

• Alternative operator: If the regular flight operator is unavailable, an alternative operator may be arranged, which could incur an additional cost.

• Lunch options: Lunch is included only if you select a picnic lunch option at booking.

Your voucher will be emailed to you shortly. Display the voucher on your mobile phone with a valid photo ID at the starting point. Please check your final voucher for the starting point details & specific instructions.