Phuket Airport: Private Transfers, Fast Track & Lounge Access

What to bring

• Confirmation and ID: Present your confirmation or voucher and a photo ID at pickup for your transfer or service.
• Infant documents: Bring an original birth certificate or passport for infants under 2 years old using Fast Track.

What's not allowed

• Pets: You cannot bring pets on these transfer and airport services.

Accessibility

• Wheelchair access: These services are wheelchair accessible only for collapsible wheelchairs, and you must advise the supplier at the time of booking for further details.
• Strollers: These services are not stroller accessible.
• Collapsible chairs: Only collapsible wheelchairs are accepted and must be advised at booking.

Additional information

• Booking confirmation: You receive confirmation for your transfer at the time of booking.
• Luggage allowance: One standard suitcase and one hand luggage item per person are included; extra or oversized bags incur a driver surcharge.
• Infant seating: Infants must not sit on laps, and infant seats are not available on these services.
• Infant and child policy: Infants 1 and younger travel free if not in their own seat and must be with a paying adult.
• Fast Track age rules: Adult pricing applies to everyone over 2 years and 1 day, and all passengers 2 and over must prepay Fast Track.
• Fast Track timings: Fast Track operates from 6:00am to 11:59pm, with a supplement applying between 12:00am and 5:59am.
• Service coverage: The private transfer service operates only to Phuket hotels.
• Vehicle type: The vehicle brand may vary from the photos depending on your travel date.
• 24/7 operations: The service operates 24/7 and includes all taxes and insurance.
• Flight delays: You do not need to contact the operator for delays on the original flight number, as guides will track it.
• Flight number changes: Please contact the operator at guest@iasiathailand.com at least 6 hours before service if your flight number changes.
• Meeting point domestic: For domestic arrivals, I Asia Thailand waits at Exit 1, the main door inside the Domestic Terminal.
• Meeting point international: For international arrivals, exit Door 2, walk to the end, turn left, and meet the representative by pillar B with your name sign.
• Supplier flexibility: If your travel plans change, I Asia Thailand will try to adjust your booking to your new arrangements free of charge.
• Supplier contact: You can contact the I Asia Thailand hotline or email for assistance using the details in your confirmation.
• Photo usage: Vehicle photos are for illustration only, and your actual vehicle may look different.

• Please check your final voucher for the redemption details and specific instructions.
• Your voucher will be emailed to you shortly.