Airport Services

Vancouver International Airport: Plaza Premium Lounge at US Departures

Enjoy a calm pre-flight break in Plaza Premium Lounge at Vancouver US Departures with 2/3/6-hour access to lounge bays away from the main terminal areas.

Relish hot dishes from Asian and American cuisines, vegetarian and gluten-free options, along with coffee, tea, soft drinks, house beer, and wine.

Stay connected and informed with Wi-Fi, charging stations, flight information displays, and TV channels while you wait for your US-bound flight.

Freshen up with a 20-minute shower access, available on a first-come, first-served basis, that includes a full amenity kit and towels.

Sip some self-paid alcoholic drinks and premium pours at the Aerobar before your transborder departure.

2/3/6-hour access to Plaza Premium Lounge US Departures at Vancouver International Airport (as per option selected)

Complimentary buffet meals with Asian, American cuisine & vegetarian options; gluten-free meals available on request

Complimentary alcoholic beverages like house beer & wine

Free Wi-Fi & charging stations

Comfortable seating with lounge chairs, bay seating & TV channels

20-minute shower access (on a first-come, first-served basis, reserve at the reception)

Complimentary shower amenities

Flight information displays

Nursing room; wheelchair-accessible lounge environment

Extended shower use beyond the 20-minute session

Premium alcoholic beverages at the bar (self-paid)

これらのチケットは、体験開始の24 時間前までキャンセルが可能で、全額払い戻しを受けることができる。

Step into Plaza Premium Lounge at Vancouver US Departures for a quiet, comfortable space before your transborder flight with 2-hour, 3-hour, or 6-hour access options.

Getting settled

After clearing the required formalities, head to Level 3 in the Transborder Departures area and follow signs toward Gate E88 to find the lounge entrance near your US departure gate.

Features

Hours of access: Choose 2-hour, 3-hour, or 6-hour lounge access during the operating hours from Friday to Sunday.

Lounge seating: Unwind in comfortable lounge chairs and bay seating that provide a calm space away from busy departure gates during your selected access window

Meals and drinks: Enjoy hot dishes across Asian and American cuisines with vegetarian and gluten-free choices plus complimentary coffee, tea, soft drinks, house beer, and wine.

Bar area: Visit the bar and Aerobar for a selection of alcoholic drinks and premium pours, at your own expense.

Shower facilities: Make use of 20-minute shower sessions with amenities such as shower gel, shampoo, lotion, towels, and personal care items on a first-come, first-served basis with reservations at the reception desk.

Wi-Fi and charging: Stay online with Wi-Fi and charge your devices at available charging stations throughout the lounge.

Information and entertainment: Keep up with flight information screens and watch TV channels while you relax.

Family and care: Access a dedicated nursing room for added comfort while traveling with young children.

Accessibility: Benefit from a wheelchair-accessible lounge layout designed to support travelers with mobility needs.

Timings

The lounge operates from 4:45am to 9pm on Monday to Thursday and from 4:45am to 10pm on Friday to Sunday for US-bound and transborder passengers.

Rules & restrictions

The lounge is located inside the restricted Transborder Departures area, so only passengers who have cleared all required checks can enter.

Shower rooms are limited to 20-minute sessions on a first-come, first-served basis, with access subject to availability.

What to bring

Reservation & ID: Bring your confirmed lounge reservation and a valid photo ID.

Dress code: Wear smart casual clothing to meet the lounge dress standards.

What’s not allowed

Non-US passengers: You cannot access the lounge unless you are a US-bound passenger in Transborder Departures.

Smoking: Do not smoke inside the lounge at any time.

Excessive noise: Avoid loud or disruptive behavior inside the lounge.

Complimentary limit: Do not expect services not listed as complimentary to be free of charge.

Free bar use: Do not assume bar and alcoholic beverages are free, as charges may apply.

Free showers: Do not assume shower use is free, as shower facilities may incur charges.

Additional information

Lounge location: The lounge is in the Transborder Departures area and is only accessible to US-bound passengers.

Access duration: Your stay is limited to 2, 3, or 6 hours based on the option you select.

Shower usage: Shower room use is limited to 20 minutes per guest on a first-come, first-serve basis.

Shower booking: You must reserve your shower slot at the lounge reception before use.

Shower availability: Shower facilities are subject to availability and may have additional charges.

Child policy: Children under 2 years enjoy complimentary lounge access.

Alcohol service: Alcoholic beverages are available daily starting from 9am.

Arrival timing: You should arrive at the lounge at least 30 minutes before your flight.

Capacity note: The lounge can seat around 132 guests and may fill up during peak times.

View: The lounge offers a panoramic view of the arrivals hall for you to enjoy while you wait.

Your voucher will be emailed to you shortly.

Display the voucher on your mobile phone with a valid photo ID at the starting point.

Please check your final voucher for the starting point details & specific instructions.