Guided Tours

Ground Zero 9/11 Memorial Tour

Red roses and an American flag at the National September 11 Memorial in New York City.

Blonde woman smiling while listening to a guide during a group hike.

Saint Paul's Chapel at sunset with skyscrapers in Lower Manhattan.

FDNY Engine 10 parked on a New York City street with a person standing beside it.

期間

1 hr 30 分 - 3 hr 30 分

本日オープン

09:00 - 19:00

キャンセル無料

体験開始の24 時間前まで無料でキャンセルできます。

Book now, pay later

Book now without paying anything. Cancel for free if your plans change.

ガイド付きツアー

4.5/5

(296)

Noel

Nov 2025

予約確認済み

5/5

Jose was an excellent giide who shared with us many stories of pre 9/11 and beyond. He's VERY knowledgeable about the history before ( decades) and after. We were actually surprised to learn so much even about the architecture. He brought to our attention what you DON'T hear standing at the pools and significance of the WHY. The museum's significance stands on its own. We totally appreciated our almost 5 hour visit. For full appreciation, I would recommend high school age up. Just tried to upload some great photos - rejected- sorry...

Vicki

Oct 2025

予約確認済み

4/5

Jim Quinn was very good at being our tour guide. It was good to hear a local person describing what 9-11 felt like. But your company did a horrible job directing us to the wrong meet-up location. Even though the tickets said to meet at the Ocullus, the email we received the day before the tour stated the meet-up location was St. Paul Chapel. Since the email was the last info sent, we went to the Chapel. When no one from your company showed up, we went to the Ocullus, barely making it there in time for the tour. You need to do a better job with communication. Just know that Jim Quinn was a 5-star tour guide but your company deserves a 1-star.

Nancy

Nov 2025

予約確認済み

5/5

James was a great tour guide and we learned so much. He was super responsive to our questions and a fountain of knowledge on 911 history and NYC.

Visit the 9/11 Memorial and walk across Ground Zero to pay your respects to the lives lost on September 11, 2001.

Your local guide will take you across the Memorial and the grounds, sharing stories of loss, bravery, and courage and narrating the events of the day as you walk.

Visit surrounding sights such as Saint Paul’s Chapel, the oldest public building in NYC, the FDNY Memorial Wall, the Memorial Pools, and more.

Participate in a tour that is as educational as it is emotional, and come out of it with a sense of profound respect and reflection.

Upgrade to get skip-the-line access to the 9/11 Museum to continue your journey of remembrance.

Guided tour of the 9/11 Memorial

Local English-speaking tour guide

Access to:

The Oculus

FDNY 10 House

Trinity Church

9/11 Memorial Pools

The Survivor Tree

One World Trade Center

Skip-the-line tickets to the 9/11 Museum (as per option selected)

Food & beverage

Hotel pick-up & drop-off

これらのチケットは、体験開始の24 時間前までキャンセルが可能で、全額払い戻しを受けることができる。

4.5
296 口コミ
口コミの収集方法
これらの評価には、ヘッドアウトのゲストと、この体験を現地で運営している信頼できるパートナーの両方からの検証済みの口コミが含まれています。すべての口コミは、実際にこの体験をした旅行者からのものです。
226
40
8
4
18
United Kingdom, Canada, United Arab Emirates と9 以上の国からのゲストがこの体験を気に入っている。
お客様の声
Noel
Nov 2025
予約確認済み
5/5
Jose was an excellent giide who shared with us many stories of pre 9/11 and beyond. He's VERY knowledgeable about the history before ( decades) and after. We were actually surprised to learn so much even about the architecture. He brought to our attention what you DON'T hear standing at the pools and significance of the WHY. The museum's significance stands on its own. We totally appreciated our almost 5 hour visit. For full appreciation, I would recommend high school age up. Just tried to upload some great photos - rejected- sorry...
Nancy
Nov 2025
予約確認済み
5/5
James was a great tour guide and we learned so much. He was super responsive to our questions and a fountain of knowledge on 911 history and NYC.
Vicki
Oct 2025
予約確認済み
4/5
Jim Quinn was very good at being our tour guide. It was good to hear a local person describing what 9-11 felt like. But your company did a horrible job directing us to the wrong meet-up location. Even though the tickets said to meet at the Ocullus, the email we received the day before the tour stated the meet-up location was St. Paul Chapel. Since the email was the last info sent, we went to the Chapel. When no one from your company showed up, we went to the Ocullus, barely making it there in time for the tour. You need to do a better job with communication. Just know that Jim Quinn was a 5-star tour guide but your company deserves a 1-star.
Ruth
Sep 2025
予約確認済み
5/5
We loved our street guide but I can't remember his name. We met him on September 12 at St. Peter's Roman Catholic Church.He told us so much information in an easy way to understand and retain.
Helene
Sep 2025
予約確認済み
5/5
Guide was very informative and outstanding His name is Jeff

Hear impactful stories about the day that changed New York forever from your local guide as you begin your tour across Ground Zero & the 9/11 Memorial.

Getting started

Meet your tour guide at the City Hall Subway Station at the intersection of Broadway & Warren Street to begin your tour.

What to expect

Saint Paul’s Chapel

The oldest public building in New York City that is still in use.

Features:

The Chapel is located a block away from where the attacks took place, and it managed to survive the debris despite its proximity.

It became a sanctuary for the survivors and grieving families post 9/11 and holds a lot of emotional value and significance to date.

FDNY Memorial Hall & FDNY Ten House

The fire station that had the first responders rush to the site as soon as the attacks happened.

Features:

The fire station and FDNY Memorial Hall is a place of honor, courage, and bravery, to show respect to the emergency responders who rushed to Ground Zero on September 11.

Hear personal stories and accounts from local responders when you visit.

9/11 Memorial & Ground Zero

The memorial grounds and location where the Twin Towers once stood.

Features:

Pay tribute to the thousands of lives lost during 9/11 at the 9/11 Memorial. Visit the 9/11 Memorial Pools, built in the area where the Twin Towers used to be, and pay your respects at the Survivor Tree.

9/11 Museum and Memorial

月曜日	09:00 - 19:00	最終エントリ 18:00
火曜日	クローズド
水曜日	09:00 - 19:00	最終エントリ 18:00
木曜日	09:00 - 19:00	最終エントリ 18:00
金曜日	09:00 - 19:00	最終エントリ 18:00
土曜日	09:00 - 19:00	最終エントリ 18:00
日曜日	09:00 - 19:00	最終エントリ 18:00

Accessibility

This experience is stroller/pram accessible.

Additional information

You will need to pass through airport-style security to enter the 9/11 Museum.

Your voucher will be emailed to you instantly.

Display the voucher on your mobile phone with a valid photo ID at the meeting point.

Please arrive at the meeting point 15 mins before the scheduled time of your tour to avoid any delays.

Meeting point

Please check your final voucher for the meeting point details and specific instructions.