Isla Mujeres: Dolphin Swim Adventure with Optional Royal Garrafón Reef Park

Ticket Information

This ticket offers the following options you can choose from:

• Dolphin Swim Adventure

• Dolphin Swim Adventure with Royal Garrafón

Important Information

• Please make sure to write in the comments section and include infants who are as tall as 1 m or less in your reservation, since their participation has no cost

• Payment for the dockage is required at the time of your registration just before boarding

• The use of life jackets is mandatory in all aquatic programs

• In Isla Mujeres, this program admits groups with a maximum of 20 people

• Children taller than 1.40 m will be able to participate alone in any program when paying the adult rate

• Children with a height of 1.21 m and up to 1.40 m will be able to participate alone in the Encounter program

• Children with a height of 1 m and up to 1.20 m can participate in the Encounter program accompanied by a paying adult

• Children shorter than 1 m will be considered infants and will carry out Encounter program activities regardless of the program in which they participate (it is a requirement that they adjust their vest)

• The use of cameras in the water is not allowed. Professional photographs will be available for sale

• Do not forget to use biodegradable sunscreen, to take care of your skin, the environment, and marine species

• For safety, women who are 5 months pregnant or less, can only participate in the Dolphin Encounter program accompanied by another adult and after signing the responsibility form

• Women who are more than 5 months pregnant cannot participate in any of the aquatic activities

• Remember to arrive 30 minutes before your program since you will receive a previous orientation

• If you have any physical or health problem, contact us to provide you with all the information related to our services before making the reservation

• We recommend that you bring towels, as well as cash for taxis, purchases, meals, and other expenses

Timings

Dolphin Discovery-Isla Mujeres

• Mon, Tue, Wed, Thu, Fri, Sun - 10:30 AM and 3:30 PM

Dolphin Encounter Program with Garrafón Reef Natural Park

• Daily: 10:30 AM, 12:00 PM, 1:30 PM, 3:30 PM

Discounted Tickets

Infants aged 0-5yrs enter for free. Children aged 6-12yrs enjoy reduced ticket pricing (carry a valid photo ID)

• Your voucher will be emailed to you instantly

• Please display your mobile voucher along with a valid photo ID at the ticket redemption point

• If you have purchased reduced-price tickets, please carry your valid photo ID proof for verification

• Kindly ensure that you arrive 30 minutes before the start time of your experience to avoid any delays

Ticket Redemption Points

• Redeem your ticket at Dolphin Discovery Ferry Dock - Playa Langosta, Playa Langosta, Cancún 77500

• Ferries depart from Cancun to Isla Mujeres at 9:00 AM and 11:00 AM

• This is located next to the Casa Maya Hotel in the Cancun Hotel Zone, and you can see the dock perfectly identified with the Dolphin Discovery logo

• Take the 9:00 AM ferry for a 10:30 AM activity start time, and the 11:00 AM ferry for a 12:00 PM, 1:30 PM, or 3:30 PM activity start time
  

Get Directions to the Ticket Redemption Point

At Isla Mujeres

Dolphin Discovery Isla Mujeres

• Once you're at the island, head to Dolphin Discovery Isla Mujeres

• Address: Lt 26 Carretera Sac Bajo, Isla Mujeres 77400
  

Get Directions

Royal Garrafón Reef Park

• If you've chosen it as an option, you get to visit the Royal Garrafón Reef Park as well

• Address: Kilómetro 6 Carretera Garrafón Lt 9, 77400 Q.R., Mexico
  

Get Directions

Validity

This ticket is valid for the date and time selected during checkout