Big Bus: Washington DC Hop-On Hop-Off Bus Tour with Optional Potomac River Cruise

The Hop on Hop Off service was very informative with good audio descriptions, and very nice drivers. The sites were well covered to visit. The 3 day ticket was supposedly covering a sunset tour, but according to staff at Union Station it wasn't, so we virtually wasted / paid for an extra day as we didn't get to go on it when the weather was better : (

Loved everything about it except the waiting for the bus! This is my second survey but we enjoyed the experience so much we didn't mind doing it again.

The opportunity to be upfront and clearly visible places in the city that we may not have accessed if we were driving. Amazing!

It was convenient and easy. The drivers and people at the stops were great. The bus was clean and in condition. The sound tracks could use some updating with more information and less music. There is so much to say about Washington DC to fill the gaps. I liked hearing about the basin having been a swamp and tieing it into the phrase "draining the swamp". Never knew that. It's a learning experience for a lot of kids (and adults) so pack it full of "Who knew?" moments and less music.

I understand that traffic happens and that the busses in Washington DC stop at 4:30 pm. However, at the Lincoln Memorial, the bus schedule indicates the bus comes through about every 20 minutes. When I got to the pickup area, the app indicated a 45 - 55 minute wait, so more than double. Consequently by the time I got back to the Washington monument to switch from Pink to Red the last bus had already departed leaving me to walk back to my starting point. Avoiding a 20 minute walk was one of the main reasons I purchased the ticket. The person at the Washington Monument offered me no other solutions & had an "oh well, too bad" attitude. 3/28 was part of peak Cherry Blossom time, so there was traffic. Perhaps schedule extra busses, pre-position some busses to avoid double the wait time, or extend the schedule when such serious traffic delays occur to get people back to their starting point.