Airport Services

Vancouver International Airport: Plaza Premium Lounge at US Departures

Enjoy a calm pre-flight break in Plaza Premium Lounge at Vancouver US Departures with 2/3/6-hour access to lounge bays away from the main terminal areas.

Relish hot dishes from Asian and American cuisines, vegetarian and gluten-free options, along with coffee, tea, soft drinks, house beer, and wine.

Stay connected and informed with Wi-Fi, charging stations, flight information displays, and TV channels while you wait for your US-bound flight.

Freshen up with a 20-minute shower access, available on a first-come, first-served basis, that includes a full amenity kit and towels.

Sip some self-paid alcoholic drinks and premium pours at the Aerobar before your transborder departure.

2/3/6-hour access to Plaza Premium Lounge US Departures at Vancouver International Airport (as per option selected)

Complimentary buffet meals with Asian, American cuisine & vegetarian options; gluten-free meals available on request

Complimentary alcoholic beverages like house beer & wine

Free Wi-Fi & charging stations

Comfortable seating with lounge chairs, bay seating & TV channels

20-minute shower access (on a first-come, first-served basis, reserve at the reception)

Complimentary shower amenities

Flight information displays

Nursing room; wheelchair-accessible lounge environment

Extended shower use beyond the 20-minute session

Premium alcoholic beverages at the bar (self-paid)

Μπορείτε να ακυρώσετε αυτά τα εισιτήρια έως και 24 ώρες πριν από την έναρξη της εμπειρίας και να λάβετε πλήρη επιστροφή χρημάτων.

Step into Plaza Premium Lounge at Vancouver US Departures for a quiet, comfortable space before your transborder flight with 2-hour, 3-hour, or 6-hour access options.

Getting settled

After clearing the required formalities, head to Level 3 in the Transborder Departures area and follow signs toward Gate E88 to find the lounge entrance near your US departure gate.

Features

Hours of access: Choose 2-hour, 3-hour, or 6-hour lounge access during the operating hours from Friday to Sunday.

Lounge seating: Unwind in comfortable lounge chairs and bay seating that provide a calm space away from busy departure gates during your selected access window

Meals and drinks: Enjoy hot dishes across Asian and American cuisines with vegetarian and gluten-free choices plus complimentary coffee, tea, soft drinks, house beer, and wine.

Bar area: Visit the bar and Aerobar for a selection of alcoholic drinks and premium pours, at your own expense.

Shower facilities: Make use of 20-minute shower sessions with amenities such as shower gel, shampoo, lotion, towels, and personal care items on a first-come, first-served basis with reservations at the reception desk.

Wi-Fi and charging: Stay online with Wi-Fi and charge your devices at available charging stations throughout the lounge.

Information and entertainment: Keep up with flight information screens and watch TV channels while you relax.

Family and care: Access a dedicated nursing room for added comfort while traveling with young children.

Accessibility: Benefit from a wheelchair-accessible lounge layout designed to support travelers with mobility needs.

Timings

The lounge operates from 4:45am to 9pm on Monday to Thursday and from 4:45am to 10pm on Friday to Sunday for US-bound and transborder passengers.

Rules & restrictions

The lounge is located inside the restricted Transborder Departures area, so only passengers who have cleared all required checks can enter.

Shower rooms are limited to 20-minute sessions on a first-come, first-served basis, with access subject to availability.

What to bring

Reservation & ID: Bring your confirmed lounge reservation and a valid photo ID.

Dress code: Wear smart casual clothing to meet the lounge dress standards.

What’s not allowed

Non-US passengers: You cannot access the lounge unless you are a US-bound passenger in Transborder Departures.

Smoking: Do not smoke inside the lounge at any time.

Excessive noise: Avoid loud or disruptive behavior inside the lounge.

Complimentary limit: Do not expect services not listed as complimentary to be free of charge.

Free bar use: Do not assume bar and alcoholic beverages are free, as charges may apply.

Free showers: Do not assume shower use is free, as shower facilities may incur charges.

Additional information

Lounge location: The lounge is in the Transborder Departures area and is only accessible to US-bound passengers.

Access duration: Your stay is limited to 2, 3, or 6 hours based on the option you select.

Shower usage: Shower room use is limited to 20 minutes per guest on a first-come, first-serve basis.

Shower booking: You must reserve your shower slot at the lounge reception before use.

Shower availability: Shower facilities are subject to availability and may have additional charges.

Child policy: Children under 2 years enjoy complimentary lounge access.

Alcohol service: Alcoholic beverages are available daily starting from 9am.

Arrival timing: You should arrive at the lounge at least 30 minutes before your flight.

Capacity note: The lounge can seat around 132 guests and may fill up during peak times.

View: The lounge offers a panoramic view of the arrivals hall for you to enjoy while you wait.

Your voucher will be emailed to you shortly.

Display the voucher on your mobile phone with a valid photo ID at the starting point.

Please check your final voucher for the starting point details & specific instructions.