Guidet tur til Auschwitz-Birkenau med transport fra Krakow

We took the Auschwitz tour yesterday and, overall, it was a very well-organized experience. We would especially like to highlight the excellent service provided by the guides, both during the transportation and at the museum. They were kind, professional, and shared the information with great respect and sensitivity, which is essential in such a historically significant place. We were also impressed by the excellent organization and the smooth coordination between the transportation and the different parts of the museum visit. Everything ran seamlessly, with no unnecessary waiting. The respectful atmosphere throughout the tour was exemplary, and the guides' explanations were clear, thorough, and very informative. However, there was one inconvenience at the end of the tour. We had booked a package that included hotel pick-up and drop-off. The hotel pick-up was perfectly on time and well organized, but the driver who was supposed to take us back to our hotel never showed up. This left us in an uncomfortable situation after a long day, and we ended up having to walk back. Despite this inconvenience, we highly value the quality of the guides and the overall organization of the tour. We hope the company can improve the coordination of the return transportation so that the experience is excellent from start to finish. Without a doubt, we would book with them again.

La experiencia fue increíble en los dos espacios que visitamos. Auschwitz 1 y 2. Lo único que no me gustó es que avisan un día antes el cambio de horario y además no dan ningún tipo de justificación por el cambio y cuando pregunté a qué se debía el cambio la respuesta fue bastante grosera, diciendo que eso está especificado en la reserva que podía haber cualquier ajuste sin ellos tener ningún tipo de represalias por eso, es decir, no había ningún tipo de devolución ni cambio para con el cliente. Mi reserva era a las nueve de la mañana para iniciar el viaje y me cambiaron a las 6 A.M. tenía que estar en el punto de recogida, lo cual no es un cambio menor. La respuesta debe ser más amable en cuanto a mi pregunta de por qué el cambio. de resto del guía excelente, aunque sentí que las descripciones de los lugares eran un poco repetitivas en los detalles que daba el guía.

Nu te poți pregăti pentru momentul când treci pe sub poarta aia blestemată cu "Arbeit Macht Frei". Nu te poți pregăti pentru camerele pline cu păr, cu ochelari, cu valize... fiecare obiect a fost un OM. Un nume. O viață care a visat, a iubit, a sperat. La Birkenau, tăcerea țipă. Șinele acelea de tren care se opresc în nicăieri... barăcile infinite... vântul care parcă încă mai duce strigătele a peste un milion de suflete. Aveam un nod în gât și am pus capul în piept. De durere, de neputință, de rușine că omul a putut face asta omului. Dacă ajungeți în Cracovia, mergeți. Nu e turism. E o lecție. O datorie. Ca să nu uităm NICIODATĂ.

Professionele Nederlandstalige gids die onze ganse groep telkens kon verbazen met de trieste gebeurtenissen van weleer. Gans de organisatie verdiend een pluim. 1 minpuntje... in de reservering stond dat ze zowel ophaal als drop off taxivervoer was, maar drop Off is niet voorzien. Maar in deze boeiende stad is alles prima te voet te bereiken of anders via het stopte openbaar vervoer dus voor ons geen issue om over te klagen. De briefing op voorhand verloopt ook zeer duidelijk en professioneel! AANRADER!!!

Très bien organisé malgré le changement d horaire (5h40 au lieu de 7h00), un peu de stress dans l attente des billets (après 2/3 jours), mais tout le reste très bien même si c'est rapide sur site. La visite d Auschwitz Birkenau est à faire, c est impressionnant de voir ce lieu et important pour la mémoire. Notre hôtesse Susana, notre guide et conducteurs, de super Cracow ont été parfaits.