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My visit to Auschwitz was a very powerful and emotional experience that is difficult to describe in words. From the moment I entered the camp, I could feel the sadness and seriousness of the place. Seeing the buildings, photographs, personal belongings, and other objects made me understand much better the suffering that millions of people went through during the Holocaust. The guide played a very important role in making the visit meaningful. He presented everything in a clear, organized, and respectful way. He explained the historical context, the daily lives of the prisoners, the terrible conditions they had to endure, and how the camp operated. What I appreciated most was that he did not only present dates and statistics, but also shared real examples and stories, which made the information easier to understand and much more powerful. The guide was also very knowledgeable and answered questions clearly. His presentation kept the group interested throughout the entire visit and helped us understand the importance of remembering what happened there. Overall, visiting Auschwitz was emotionally difficult, but it was also an extremely important and educational experience. The excellent guide made the visit even more memorable and meaningful.

I visited Auschwitz-Birkenau, near Krakow, and I can say that everything was organized flawlessly from start to finish. The meeting point in Krakow was easy to find, and pickup by minibus happened exactly on time, with no delays. Our guide, Polina, was extraordinary. She was kind, highly professional, and extremely knowledgeable historically, managing to convey the information in a clear and respectful way, fitting for the gravity of the place. We were given all the time we needed to go through both Auschwitz I and Birkenau, without ever feeling rushed. The logistics were just as good — transportation, the audio headsets for hearing the guide, the travel time between the two sections, everything ran smoothly. We returned to Krakow exactly on schedule. I confidently recommend this experience to anyone who wants to visit this place of immense historical and emotional significance, in a well-organized setting with an outstanding guide.

A tour operated by Cracovia Visit, with the final departure time confirmed the day before. The tour leader from escursionicracovia.it, Salvatore, was exceptionally kind, always paying attention to everyone and organizing the experience in an exemplary manner. Many people complain about schedule changes and, at times, pick-up times that are much earlier than what was chosen during the booking process. It’s important to remember that the Auschwitz complex confirms guide slots the day before, and, paradoxically, it’s actually better to be picked up very early in the morning and being among the first to enter—rather than having a leisurely breakfast and perhaps spending hours going through security checks... I was lucky enough to enter at 7:30 a.m. after being picked up at 5:40 a.m., and entering among the first groups in the camps allows you to tour everything in the silence that a memorial like this deserves.

The organization was perfect! They moved our tour up by about an hour and a half, but we knew that could happen. Otherwise, the bus transfers and the tour itself were exceptionally well organized. In August, there are so many people, so the tour moves along a bit quickly. But our guide, Margherita—who spoke perfect Italian—led us with great professionalism, expertise, and deep respect. Needless to say, the tour was truly moving—we were moved to tears several times. Seeing those places in person—the children’s hair and shoes—stirs something deep inside you; it’s impossible to explain. We were so eager to take this tour that we recommend it to everyone! In fact, it should be mandatory for all schools.

The tour was brilliantly organized with clear instructions on what would happen, when and where. We were contacted the day before with detailed information about the pick up etc. They also offered a convenient option to purchase packed lunches in advance from a partner company. Transportation ran smoothly, and our guide was an absolute professional: engaging, knowledgeable and a fantastic storyteller. An excellent trip all around. I highly recommend this company! Side note: we picked the 7:30 am start time and the pick up was ~ 6:00 am from the assigned pick up spot.

The minibus was on time for the pickup. We were 8 Italian tourists plus the girl who was driving the minibus. It takes a while to get to the camps because the road is single-lane and you can't go fast. When we arrived, entry was pretty simple and quick. Our guide, Margherita, was exceptional and always available for questions. We could really sense how touched she was by the tragedy. Birkenau is a much quicker visit, almost entirely outdoors: a gigantic camp that leaves you with profound reflections.