Combo: 13896 + 10427

We booked the guided English tour to Auschwitz-Birkenau through Headout and had a really good experience overall. Our pickup time was changed from 9:00 AM to 5:30 AM, which was very early, but we had already seen in other reviews that this can happen. We were also informed by email the day before, so it wasn’t a surprise. The meeting point was well organized – several buses were lined up with tour numbers, and staff called out names, so everything went smoothly. We received our tickets right after arriving, the transport was comfortable, and the whole tour was well arranged. We were back in Krakow around 12:30 PM. Overall, the price matched the service, and everything was handled professionally. Definitely recommend!

The Auschwitz-Birkenau tour with Headout was exceptional to say the least. The bus was perfectly on time and well organised in picking everyone up. The driver was lovely and conveyed instructions very clearly. Our tour guide Eva was wonderful, showing a deep respect for the cemetery that Auschwitz is and sharing detailed information in a way that imparted the same sense of reflection in all of us. Walking through the two camps, knowing that so many who walked in the same gates never walked out again, was a surreal and haunting experience that brought history to life in a sickening new way. It was an emotionally challenging visit but undoubtedly important and I'm so glad I did this tour with Headout.

Our visit to Auschwitz and Birkenau was a deeply moving and necessary experience. The organization through Headout was impeccable; the transportation arrived on time and the guide was extremely respectful and knowledgeable, explaining every historical detail with great sensitivity. Walking through the barracks and seeing the remains of the camps leaves you speechless, but it is essential to understanding history. I highly recommend wearing comfortable shoes because there is a lot of walking, especially in Birkenau. The logistics were flawless, allowing us to focus entirely on the importance of the site. A powerful experience that everyone should have at least once.

Our visit to Auschwitz and Birkenau was a deeply moving and necessary experience. The organization through Headout was impeccable; the transportation arrived on time and the guide was extremely respectful and knowledgeable, explaining every historical detail with great sensitivity. Walking through the barracks and seeing the remains of the camps leaves you speechless, but it is essential to understanding history. I highly recommend wearing comfortable shoes because there is a lot of walking, especially in Birkenau. The logistics were flawless, allowing us to focus entirely on the importance of the site. A powerful experience that everyone should have at least once.

We had a truly meaningful and well-organized experience with this agency during our visit to Auschwitz. Everything was handled professionally, from transportation to timing and communication. The guide was extremely knowledgeable, respectful, and informative, providing historical context in a clear and sensitive manner. This visit was emotionally powerful, and the agency ensured it was conducted with the seriousness and dignity such a place deserves. We highly appreciate the care and professionalism shown throughout the trip and would confidently recommend this agency to anyone seeking a well-organized and respectful Auschwitz tour.

The tour of Auschwitz itself was very well done, informative and powerful. The organisation for travel and entrance, not so much. Our booking time was changed from 9am to 5:30am and instructions were unclear on arrival which resulted in a few frustrated group members. It would be helpful if they just made little bits more clear on their booking website e.g. which line you get to skip, stick to booking times (even if this means taking away the 9am option). Overall, a good experience worth doing but could be improved by clearing up the organisation.