Combo: 13896 + 10427

Booked from Italy online without any problems. Paid online, a price that, in my opinion, was adequate for the offer and the place to visit. Unfortunately, there was no availability for a tour in Italian, but our English-speaking guide (which I understood) was wonderful. The trip was comfortable in a nice vehicle large enough for everyone. The driver was kind and good at driving. The organization in Auschwitz was perfect: a long, comprehensive tour, with extensive explanations and moments of reflection, which are needed here. The closing words of the visit by the guide were beautiful; unfortunately, I don't remember her name, but the organization can find her (visit on June 2, 2026 at 12:40 PM from Krakow). My comments, however, are that this work cannot be done differently here. The only flaw? You need to check that the meeting point for departure is the one booked, because for me it didn't match; many chats adequately resolved the problem, so watch out! Otherwise, everything else is fine.

Punctuality and freindliness of personnel! The whole trip was efficiently organised and ran according to plan, from pick-up in Krakow to transfer at Auschwitz-Birkenau and return to Krakow. Despite change in pick-up time we were all agreed it did not upset our day and was probably for the best as we were back in the city at a much more convenient time. The translation of our tour-guide was perfect and the communication perfect. I can recommend Royal Tours to anyone planning to visit Auschwitz, the tour itself is something averyone has to come to terms with during and after, this is one of those places on earth that has great historic significance, nonetheless not an easy place to visit.

The tour of Auschwitz-Birkenau was one of the most moving experiences I’ve ever had. The evocative atmosphere the guide created before we entered Auschwitz made everything seem less overwhelming; it allowed us to feel compassion, but not sorrow in our hearts. I listened with great pleasure and savored every word the guide said. I’m so glad I made this choice, and I’ll recommend Headout to other friends who want to visit Auschwitz or other countries when making reservations. Thank you so much for the time spent in the company of your team!

Tour was amazing, tickets were real and no issue, communication with us from the tour operator was 10/10, made us feel welcome, pick up time on bus was spot on, answered all questions and concerns in a timely matter, good price for money, good experience, travel was easy to the pick up destinations and whilst on the bus to the location, amazing - I would 100% book again, your guide was amazing = PRZEMEK, he was lovely thank you and welldone! Very knowledgable!

Of course that the feeling that i had in Auschwitz it is hard to describe . The trip was good organized, unfortunately they changed my pick up time instead of 10:15 am I was picked up at 5:25 am, it was not pleasant at all, they explained us that the time slots are what I preferred but not guaranteed, biiiig minus for that.

Fantastic day, easy to sort, pickup points can change, so keep an eye out for updates and changes, we were delayed by about 40 minutes by other customers arriving late, but the driver made up the time overall so it didn't impact the day overall, app is good, but keep an eye on emails.