Combo: 13896 + 10427

Booked from Italy online without any problems. Paid online, a price that, in my opinion, was adequate for the offer and the place to visit. Unfortunately, there was no availability for a tour in Italian, but our English-speaking guide (which I understood) was wonderful. The trip was comfortable in a nice vehicle large enough for everyone. The driver was kind and good at driving. The organization in Auschwitz was perfect: a long, comprehensive tour, with extensive explanations and moments of reflection, which are needed here. The closing words of the visit by the guide were beautiful; unfortunately, I don't remember her name, but the organization can find her (visit on June 2, 2026 at 12:40 PM from Krakow). My comments, however, are that this work cannot be done differently here. The only flaw? You need to check that the meeting point for departure is the one booked, because for me it didn't match; many chats adequately resolved the problem, so watch out! Otherwise, everything else is fine.

To say that was an wonderful experience is not gonna describe totally what i feel. It was an one time experience and difficult to compare with anything else. All the history in that place, made me feel on one part releved that i didn't lived in those times, but on the other hand a little bit guilty couse, you know, a lot of innocent people died there for nothing. And the kids? The part with the kids was purely horror. Also, the priviledge to have such a well prepared guide and truly implicated, as Miss Izabella was, was exactly what we needed. No matter how prepared do you think are, cause it's impossible to not heard about something of a such magnitude, it perish at the moment you arrive and hear live and clear of all the atrocitys, humiliations, dehumanisings of all those people. A lot of goosebumps are crawling beneath your skin and terrifies you to the bones when you see all the hair and pairs of shoes.

Punctuality and freindliness of personnel! The whole trip was efficiently organised and ran according to plan, from pick-up in Krakow to transfer at Auschwitz-Birkenau and return to Krakow. Despite change in pick-up time we were all agreed it did not upset our day and was probably for the best as we were back in the city at a much more convenient time. The translation of our tour-guide was perfect and the communication perfect. I can recommend Royal Tours to anyone planning to visit Auschwitz, the tour itself is something averyone has to come to terms with during and after, this is one of those places on earth that has great historic significance, nonetheless not an easy place to visit.

The tour of Auschwitz-Birkenau was one of the most moving experiences I’ve ever had. The evocative atmosphere the guide created before we entered Auschwitz made everything seem less overwhelming; it allowed us to feel compassion, but not sorrow in our hearts. I listened with great pleasure and savored every word the guide said. I’m so glad I made this choice, and I’ll recommend Headout to other friends who want to visit Auschwitz or other countries when making reservations. Thank you so much for the time spent in the company of your team!

Excellent tour guide both for travel and once inside the Auschwitz memorial. A very informative and emotional day but a reminder that such atrocities should not be forgotten. Very disappointing that start time was changed from 9.30 am to 5.45am with very little notice ( the afternoon before!) meaning that we were unable to have the breakfast we had paid extra for with our accommodation . Despite contacting the company no response or compensation offered ...very poor !

Tour was amazing, tickets were real and no issue, communication with us from the tour operator was 10/10, made us feel welcome, pick up time on bus was spot on, answered all questions and concerns in a timely matter, good price for money, good experience, travel was easy to the pick up destinations and whilst on the bus to the location, amazing - I would 100% book again, your guide was amazing = PRZEMEK, he was lovely thank you and welldone! Very knowledgable!