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We really loved the overall experience! The only downside that can be mentioned is the early start. If you read the comments section before making any reservation online, then you are aware that the hour you choose and the actual hour of the meeting are two completely different things 😄. Regarding that, the guys from the tour are completely professional about it, they wrote me in two different places about the change of the meeting time to make sure we are aware. Following with the good example was our tour organiser Philip. He was extremely helpful and kept us informed about everything going on. The quality of the bus was really nice and the ride was pretty enjoyable. About the place itself - it's something you have to see with your own eyes.

I had a great experience with our driver, Daniel Grabalski, on my visit to Auschwitz today. He was excellent with communication and punctual. He set expectations about times and procedures throughout. Daniel is passionate, kind, funny, and very knowledgeable. You can tell he genuinely cares about what he does and the experience of the guests. Thanks to him, our group arrived second or third and was able to join an early tour, which made a huge difference on such a long and emotional day. Despite the cold and early start (2am), having Daniel as our guide made everything feel a bit easier. Highly recommend!

The experience itself is touching,the guide Ursula super knowledgeable and explains very well and answers every doubt or question you ask.I don't give 5 stars for the bad organization,the tour was for 6 a.m. so you could have half a day free,instead the day before it was moved to 12:30 p.m. so you had to change all the daily plans one made.Also I recommend the tour operator to write down the license plate number or bus number as at the same stop every 5 minutes a bus was coming to the same place and so I had to ask their guide if I was on their tour or not.