2.5-Hour E-Vespa Tour of Sassi di Matera

The meeting address was different to the address in the confirmation. The tour guide sent the updated adress the day before but the updated address was very confusing to understand and was not coming up in google maps. We walked 48 minutes to the wrong address, a lady who worked for this tour company, reluctantly offered to drive us to the actual meeting point (which was nice I guess). Unfortunatley we had just walked around the town for 6 hours (only bus we could get) and was getting heat stroke in what felt like 43 degree heat. I wasn't particulary keen on doing this tour at this stage, but we had been looking for ward to it our entire trip and even got our international drivers license specifically for this tour, so I persevered. Upon arriving, the tour lady was not welcoming and said that she didn't understand how we got the address wrong. The lady then shows us the vespa's and asks us if we have ridden one before, we both say that we had not. We may as well have booked into a tour on performing brain surgery because she looked at us as if we were a joke. She flat our said that we wouldn't be able to do it, saying that it will be too hard for us, these vespa's are very heavy, hard to maneuver and very hard to control. Instead of teaching us and being optimistic that we will be able to do it, she completly talked us out of it to the point that we were too scared to try. I asked, why this wasn't stated on the tour listing... Why it said "fun way to explore the town with friends and family" when clearly according to her you needed to have some kind of experience to ride a vespa?? She replied with "well you wouldn't book a driving tour if you didn't know how to drive would you?" I said that we specificially paid to get our international drivers license for this tour, which she then wanted to see and was looking at it suspiciously and asked where the expiry date was... I said that it was legitimate, telling her that we applied and paid for it online and they sent it to us in the mail... Laughing; she said "so, in Australia, you can apply for a license online and they will send it to you?" I said "yes, against your australian driver license" she said "It doesn't work like that..." I asked for our money back, which she proceeded that it wasn't refundable and unhelpfully said that we can do the tour by foot. We tried to explain that we had just walked in the heat for 6 hours and didn't want to do any more walking, and she said that was all she could offer. We continued on foot for an hour, and once she realised how hot it was she called her husband to come and drive us around in his cab. Which was better than walking at least. The tour was intresting itself, however not what we had paid for which was dissapointing. Was expecting much more about James Bond as that what had attracted us to this tour, but sad that it was only mentioned once and because we weren't on the vespa's we were unable to go onto the roads where it was filmed. I kept saying to myself that perhaps it was a cultural barrier that made us have an unpleasant experience with this tour company, hence my delayed review - which still may be the case, however, I wanted to leave a review to make sure that outher tourists know what they are in for.