Venice City Tours

The best thing was the guide. There was punctuality, the boat was very good although it is divided into two parts and one of them has a strong smell of fuel. In Murano you dock at the dock of a glass factory where they give you explanations about the manufacturing and then you have very little time to get to know Murano. Murano I didn't like but I did want to buy little things but there was very little time. Burano was nicer and I liked that the guide did not force us to visit the lace factory where most of the group went.

Despite the rain, the islands of Murano and Burano are well worth a visit. Our guide Cecile was very friendly and available to answer our questions.

The well-organized tour allows you to visit the main attractions of Venice in one day. Very knowledgeable tour guides. Recommended!

Giovana was the loveliest guide you could wish for. Her excitement, despite having likely done hundreds of these tours, was contagious. She paid great attention to detail while also ensuring that every person in the group felt included. The equipment quality was excellent, with clear audio throughout the tour. Giovana provided just the right balance of historical context and insights into current life and events. We loved every moment. Our gondolier was also praiseworthy. Despite being a young man, he was knowledgeable without being overbearing. Although we can’t recall his name, the boat was called ‘Luca,’ and he was stepping in for his father. A delightful experience with a charming young man.

The Tour Guy was the company we should have booked with - avoid Headout (a broker). The website on mobile when I booked put the wrong date - the Crowdsite glitch also happened and the site booked the tour time+day AFTER it already happened! HEADOUT REFUSED TO CHANGE IT! Luckily THE TOUR GUY CHANGED IT. AVOID HEADOUT. As for the tour, Venice is such a unique, magical place. Our guide was a lovely local Venetian, a professor-like lady and had tons of information - she was kind and very considerate. She gave us the basics of all we needed to know. I think we might have preferred a guide with more stories and less facts and who was a little more fluent in English - it was often hard to understand everything. Also, try avoid Italy in the summer, the heat is unbearable and we underestimated this. Bring lots of water and a fan or spray mist bottle. Crazy heat! Climate change not doing places like Rome and Venice any favours! The overall experience was the best it could've been, it was good.