teamLab Planets Ticket + Shibuya Go-karting Experience

teamLab Planets TOKYO

What to bring

• Ticket and ID: Display your mobile voucher with a valid photo ID at the information desk for entry.

• Clothing: Wear pants, since skirts and wide-legged clothing may reflect on mirrored floors.

• Spare clothes: Bring a change of clothes or wear quick-dry clothing, especially for children, as some areas involve water.

• Barefoot areas: Be prepared to remove your shoes in zones where barefoot entry is required.

What's not allowed

• Bags and items: Do not bring large bags, sharp objects, or outside food and drinks into the exhibition.

• Food and smoking: Eating, drinking, and smoking are strictly prohibited anywhere inside the venue.

• Pets: Do not bring pets, including guide dogs, as animals are not allowed inside.

• Re-entry: You cannot re-enter the venue once you leave, so plan your visit accordingly.

Accessibility

• Strollers and infants: Leave strollers in the designated area; you may use a baby carrier inside the exhibition.

• Wheelchair use: You may be asked to transfer to venue wheelchairs, which are limited and have no fastening devices.

• Health conditions: This experience is not advised if you have light sensitivity, back issues, or cardiac conditions.

• Pregnancy: Some areas are not accessible to pregnant women, so entry to all zones may not be possible.

Additional information

• Check-in: Go directly to the information desk and present your voucher to complete ticket validation.

• Barefoot policy: Follow staff instructions and remove your shoes in areas where barefoot access is required.

• Child supervision: Ensure children under 13 are always accompanied and supervised by an adult.

• Crowd control: Staff may ask you to move on from certain spaces if you stay too long during busy periods.

• Facilities: Use the free lockers for small items and note that weekday parking includes one free hour.

• Premium Pass: If you select the Premium Pass, you skip the entrance queue but not the queues for individual exhibits.

Tokyo: Shibuya & Shinjuku Go-Karting Experience

What to bring

• Ticket and ID: Show your mobile voucher and a valid photo ID at the starting point for verification.

• Driving documents: Bring the original hardcopy of your home country driving license, with no temporary or paper licenses.

• International Driving Permit: Carry an IDP under the 1949 Geneva Convention in booklet form, issued in your own country.

• Passport: Bring your physical passport, as it is required along with your license and IDP.

• License translations: If you are from Switzerland, Germany, France, Belgium, Monaco, Taiwan, or Estonia, bring a JAF Japanese translation of your license.

• US military guests: If applicable, bring your SOFA license or active military ID with your state-side driver’s license.

• Footwear: Wear closed, secure shoes, since flip-flops, sandals, and high heels are not allowed for safety.

What's not allowed

• Incomplete documents: You cannot join the tour without all required original driving documents and will not receive a refund.

• Underage guests: Guests under 18 years of age are not allowed to participate in this experience.

• Health restrictions: Pregnant guests and those with back or neck issues should not take part for safety reasons.

• Footwear limits: Do not wear flip-flops, sandals, or high heels while driving the go-kart.

Accessibility

Additional information

• IDP rules: Use only an IDP from an approved organization, since Vienna 1968 permits and digital formats are not accepted.

• IDP timing: Obtain your IDP before traveling, as you cannot get a valid IDP issued within Japan.

• Guest responsibility: It is your responsibility to meet all license and permit rules, or you will be denied participation.

• Country restrictions: Visitors from China, Brazil, and Indonesia cannot drive, since these countries are not in the 1949 Convention.

• Route overview: Expect a 60–90 minute drive past Yoyogi Park, Shibuya Crossing, Harajuku, Shinjuku Kabukicho, and Tokyo Metropolitan building.

• Guide and safety: Follow the lead car and English-speaking guide at all times for a safe street-driving experience.

• Document guide: Review the operator’s guest guide link in your voucher for full document and safety requirements before arrival.

• Your voucher will be emailed to you shortly.

• Display the voucher on your mobile phone with a valid photo ID at the starting point.

• Please check your final voucher for the starting point details & specific instructions.