Milford Sound Cruise by RealNZ

What to bring

• Bring layered waterproof clothing, a warm layer, sunscreen, and a sunhat, as weather in Fiordland is highly unpredictable and rain is common.

• Pack snacks, water, and travel entertainment for children, especially if self-driving or traveling with kids.

• Bring any required medications and essentials, as onboard purchases are limited and meals/drinks are not included in your ticket.

• If traveling with infants or young children, bring your own car seat if using coach transfers, as car seats are not provided.

What’s not allowed

• Large suitcases and oversized luggage are not permitted onboard due to limited storage space.

• Pets are not allowed, except for registered service animals.

• Alcohol, drugs, and any form of intoxication are strictly prohibited on the vessels.

• Smoking, including e-cigarettes, is not permitted anywhere onboard.

• Flash photography, tripods, and filming equipment are not allowed without prior permission.

Accessibility

• The cruise is not fully wheelchair accessible. All vessels require crossing a sea sill, and steep or narrow stairs may be present; electric wheelchairs cannot be accommodated.

• Wheelchair users may be confined to certain areas with limited turning space, and some vessels are not recommended for wheelchair users at all.

• Fully accessible bathrooms are not available onboard; accessible restroom facilities are only available at the Milford Sound terminal.

• Guests with mobility concerns should contact the operator in advance to discuss specific needs.

Additional information

• Cruises generally operate in most weather conditions; very strong winds may result in cancellations. Rain enhances the waterfall experience.

• Supervise children at all times, especially around steps and railings.

• Wildlife sightings are not guaranteed, as animals are wild and unpredictable.

• Meals and drinks are not included but may be available for purchase onboard or as pre-purchased options, depending on the vessel.

• Self-drive from Queenstown takes approximately 5–6 hours one way; from Te Anau, about 3 hours. Coach transfers are available with limited luggage space and selected pickup points.

• Be aware of natural hazards in Fiordland (earthquakes, landslides, avalanches, flooding, and potential localized tsunamis) that may impact roads and cruise operations.

• A standard 24-hour cancellation policy applies for direct bookings.

• Your voucher will be emailed to you shortly.
• Display the voucher on your mobile phone with a valid photo ID at the starting point.
• Please check your final voucher for the starting point details & specific instructions.