Guided Tours

Ground Zero 9/11 Memorial Tour

Red roses and an American flag at the National September 11 Memorial in New York City.

Blonde woman smiling while listening to a guide during a group hike.

Saint Paul's Chapel at sunset with skyscrapers in Lower Manhattan.

FDNY Engine 10 parked on a New York City street with a person standing beside it.

持续时间

1 hr 30 分钟 - 3 hr 30 分钟

今天开放

09:00 - 19:00

可免费取消

在体验开始前24 小时内可免费取消体验

Book now, pay later

Book now without paying anything. Cancel for free if your plans change.

导游

4.5/5(310)

George W

Group

确认预订

2026年3月

The 9/11 experience was great but only after I paid for it a second time at the venue. The tour company "Headout" are total scammers. The guide never showed up for our 3pm tour and despite giving them proof that we were at the meeting point 35 mins before the due time they said we were a no show and refused me a refund. They also said 5 other people never showed up. I came to USA from Ireland specifically to visit the 9/11 memorial so why on earth would I not show up after paying 210 dollars. I would advise everyone to use a more reputable company to book your tours and avoid Headout.

Emma B

Group

确认预订

2026年1月

Wow! What a fabulous experience. We booked the 911 museum with an added 90 Min group tour. We had Tim M as our guide & he was so informative, lots of stories & added information. He really bought the tour to light & kept it very interesting taking added care not to keep us out in the cold for too long.

Noel C

Family

确认预订

2025年11月

Jose was an excellent giide who shared with us many stories of pre 9/11 and beyond. He's VERY knowledgeable about the history before ( decades) and after. We were actually surprised to learn so much even about the architecture. He brought to our attention what you DON'T hear standing at the pools and significance of the WHY. The museum's significance stands on its own. We totally appreciated our almost 5 hour visit. For full appreciation, I would recommend high school age up. Just tried to upload some great photos - rejected- sorry...

Visit the 9/11 Memorial and walk across Ground Zero to pay your respects to the lives lost on September 11, 2001.

Your local guide will take you across the Memorial and the grounds, sharing stories of loss, bravery, and courage and narrating the events of the day as you walk.

Visit surrounding sights such as Saint Paul’s Chapel, the oldest public building in NYC, the FDNY Memorial Wall, the Memorial Pools, and more.

Participate in a tour that is as educational as it is emotional, and come out of it with a sense of profound respect and reflection.

Upgrade to get skip-the-line access to the 9/11 Museum to continue your journey of remembrance.

Guided tour of the 9/11 Memorial

Local English-speaking tour guide

Access to:

The Oculus

FDNY 10 House

Trinity Church

9/11 Memorial Pools

The Survivor Tree

One World Trade Center

Skip-the-line tickets to the 9/11 Museum (as per option selected)

Food & beverage

Hotel pick-up & drop-off

您可以在体验开始前24 小时内取消这些门票，并获得全额退款。

310 用户评价
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来自United Kingdom, Canada, Germany 和以及9 国家的客人 都非常喜欢这种体验
宾客感言
George W
Group
确认预订
2026年3月
The 9/11 experience was great but only after I paid for it a second time at the venue. The tour company "Headout" are total scammers. The guide never showed up for our 3pm tour and despite giving them proof that we were at the meeting point 35 mins before the due time they said we were a no show and refused me a refund. They also said 5 other people never showed up. I came to USA from Ireland specifically to visit the 9/11 memorial so why on earth would I not show up after paying 210 dollars. I would advise everyone to use a more reputable company to book your tours and avoid Headout.
Barbara K
Group
确认预订
2026年3月
Sean was a great guide and made our tour a very special and interesting one.
Emma B
Group
确认预订
2026年1月
Wow! What a fabulous experience. We booked the 911 museum with an added 90 Min group tour. We had Tim M as our guide & he was so informative, lots of stories & added information. He really bought the tour to light & kept it very interesting taking added care not to keep us out in the cold for too long.
Matthew P
Group
确认预订
2026年1月
Jared the tour guide was great, lots of knowledge and energy. Museum experience was incredible, very moving.
Alisha A
Couple
确认预订
2025年12月
Fabulous! Very informative and Jim Q our tour guide was just brilliant. Incredibly moving.

Hear impactful stories about the day that changed New York forever from your local guide as you begin your tour across Ground Zero & the 9/11 Memorial.

Getting started

Meet your tour guide at the City Hall Subway Station at the intersection of Broadway & Warren Street to begin your tour.

What to expect

Saint Paul’s Chapel

The oldest public building in New York City that is still in use.

Features:

The Chapel is located a block away from where the attacks took place, and it managed to survive the debris despite its proximity.

It became a sanctuary for the survivors and grieving families post 9/11 and holds a lot of emotional value and significance to date.

FDNY Memorial Hall & FDNY Ten House

The fire station that had the first responders rush to the site as soon as the attacks happened.

Features:

The fire station and FDNY Memorial Hall is a place of honor, courage, and bravery, to show respect to the emergency responders who rushed to Ground Zero on September 11.

Hear personal stories and accounts from local responders when you visit.

9/11 Memorial & Ground Zero

The memorial grounds and location where the Twin Towers once stood.

Features:

Pay tribute to the thousands of lives lost during 9/11 at the 9/11 Memorial. Visit the 9/11 Memorial Pools, built in the area where the Twin Towers used to be, and pay your respects at the Survivor Tree.

9/11 Museum and Memorial
星期一 09:00 - 19:00
星期二关闭
星期三 09:00 - 19:00
星期四 09:00 - 19:00
星期五 09:00 - 19:00
星期六 09:00 - 19:00
星期日 09:00 - 19:00

Accessibility

This experience is stroller/pram accessible.

Additional information

You will need to pass through airport-style security to enter the 9/11 Museum.

Your voucher will be emailed to you instantly.

Display the voucher on your mobile phone with a valid photo ID at the meeting point.

Please arrive at the meeting point 15 mins before the scheduled time of your tour to avoid any delays.

Meeting point

Please check your final voucher for the meeting point details and specific instructions.